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Smart Toys and Books
9700 Kingston Pike #12, Knoxville, TN 37922, United States
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Smart Toys and Books
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Mi
Review №1

Fantastical place to take young children to play, socialize, learn and burn off energy! You could spend hours here! I highly recommend! Guarantee youll love it.

Re
Review №2

We have been here to play and buy toys. They are a great place to buy quality toys. Fantastic customer service. Their birthday and Christmas list system is awesome!

Su
Review №3

Great place for kids. To play in the play area is very inexpensive only around $8

Ma
Review №4

I went looking for sensory toys for my preschool classroom and was not disappointed! Found a nice selection for my sensory box!

Li
Review №5

My daughter loves play area. Great toys but pricey. Mrs. Shelley is an amazing art teacher!

De
Review №6

I love the store...its a favorite place to go for my grandkids..the staff is great

Je
Review №7

Very cool toys and things.

Am
Review №8

This is a wonderful toy store. They have unique gifts and my children love to go and play on the inside playground.

Ca
Review №9

Great toys and books selection with a really cool play area (that is pay to play). Definitely call ahead for free play spots because it can fill up fast! The bathroom has a step stool for kids and has always been clean which is very helpful.

Ka
Review №10

We had my daughter’s first birthday party here over the weekend and it was such a great experience! All of the kids had a blast! The host, Becca and Megan, did a great job not only did they set up everything but they also served the food/cake to the party guest and communicated with me every step of the way! I definitely recommend this place for birthday parties!

Mi
Review №11

My kid loved the summer classes with Ms Shelly

Jo
Review №12

The popcorn is awesome and they have a wonderful selection of hard to find candies.

Ch
Review №13

Not just a place to buy awesome kids toys and books. They is a whole play area for kids 3 and under. So fun!

Ka
Review №14

Awesome store for high-quality toys!

ke
Review №15

The place was great! A bit uncomfortable with the amount of people allowed in such a tiny place during a pandemic. Wish they would have regulated how many people were in there at once. When we first arrived there was just a handful. By the time we began looking around there were 30 or more. We had to leave before we could even finish looking for safety reasons. What a shame.

Mi
Review №16

My step daughter loved the classes with Miss Shelly!

Ta
Review №17

Great time, bring socks, sign waiver in advance, check in takes tooooo long

Dr
Review №18

The selection is great for intellectual toys and baby dolls but the playhouse setup has take too much space. They need just toys and better marketing.

Kr
Review №19

Employees at this establishment are always friendly and helpful on each and every visit.There is a variety of toys and books for purchase as well as a play area for kiddos to play in if you make a reservation. The store is clean and well stocked!Definitely stop by this place with your little ones!

do
Review №20

Staff is always helpful and have great gift suggestions. I Also love the free gift wrapping!! This is my first choice when buying gifts for children on my list!

Ma
Review №21

Great place to shop. Excellent customer service. They wrapped my gifts. Great selection of toys and books

Je
Review №22

Very nice and friendly. A lot of neat toys even for adults.

Al
Review №23

This toy store is everything I wanted it to be when I walked in. There is a little something for everyone. It’s a great place to find a gift for a child.

Gi
Review №24

Great place to take my toddler. Good interaction with other kids.

Ke
Review №25

Cool stuff but expensive

Em
Review №26

A wide variety of toys and games.

Lo
Review №27

Wonderful for kids to play, on those cold days

Co
Review №28

Just a bunch of stuck up judgmental ladies run this place.

Wi
Review №29

Amazing place for kids!Super clean and amazing employees

Da
Review №30

Terrific pricing, tons for kids to do!

Ra
Review №31

Great toy store

Ch
Review №32

This place is great! While visiting Knoxville from Florida with our 2.5 year old, we desperately needed an indoor place for her to run around and play while we could relax for a bit during a stressful vacation. We found this place on Google and it did not disappoint. It was very clean and had a great atmosphere. The staff was friendly and helpful. The other parents and children there were all friendly and great to be around. They had a great selection of unique toys and gifts too! Wish we had a place like this at home!

Lo
Review №33

A lovely place with a lot of toys for your kiddies and a play area. They also offer some mommy and daddy activities for you to attend with your babies and toddlers. It is also possible to book birthday parties for your children if that is something that youre interested in doing.

Br
Review №34

Love the play place. Only downfall is the back wall in the play area has an exit that is easily pushed open by a toddler. Im sure its bc of a firecode or something but is a distraction for escape artist toddlers like mine. Overall fun play area and a lot of educational toys and books to buy.

Jo
Review №35

This is the coolest toy store I’ve been to. We went there for an art class that is offered in the back of the store. My 5 year old son loved the class and loved the teacher. It was a great environment for children to run around and play while parents browse throughout the store. They have a huge pirate ship in the middle of the store that kids can climb and play on and then other jungle gym like stuff in the same area. I’m not sure about the pricing of the toys but the art classes were very reasonably priced.

Em
Review №36

Great place to bring the kids to play for a few hours. I really appreciate the fact that they close the play area down to clean it between sessions. I love all the events that happen here on a weekly basis. For example, free story times and Mommy/Daddy And Me Art Time on Fridays!The staff is very friendly and helpful.10/10 recommend playing and shopping here for supporting local kid friendly businesses.

Je
Review №37

My 3 year old loves their indoor playground. Call before you go, especially if its the weekend. They can only accommodate so many kids, so make sure you call ahead to be guaranteed a spot. Very nice store with a large toy selection. Staff is extremely friendly.

Le
Review №38

Loveliest place for kids in the age of 1-7! We, my daughter (2 years) and I could spent their 2/3 hours a day, it is so nice. A pirate ship, a little kitchen, and great other toys for a good price (7$) per child. You can just go into the shop, that’s for free, the playground you have too pay, but it’s worth it. They have also music classes and other activities to offer!

Li
Review №39

Great place for young kids to run. They also offer activities during the week, so worth checking online. I also recommend following on Facebook or calling ahead of time for open play sessions as they do fill up or get booked for parties. Both my boys love it here!

Sh
Review №40

Love this store! I started teaching my Creative Art classes for kids this summer at Smart Toys and Books and I always look forward to coming in each day to the kids, staff, and positive, happy, and fun environment.Great for families or play groups who need an educational or imaginative indoor activity for a few hours. There is an interactive playground, pirate ship, play grocery store, train table, and many other sensory tables and learning stations that even the adults enjoy! (I admit the kinetic sand is amazing :)Smart Toys also offers awesome birthday parties and family events as well as weekly Art classes and free storytime. The owners, have done a fantastic job creating this fun space for our kids that is clean, safe, and as my Art students always tell me Its Awesome!!

Ja
Review №41

Too crowded to shop due to play group and parents.

al
Review №42

Love this place highly recommend!

Ka
Review №43

Our daughter loves it here! We buy time in bulk to go play and go every week! Staff is super nice and they really help keep watch over the kids. They maintain order and are not afraid to remove children that are aggressive or not following the rules. Everything is kept very clean and they stop play time to have cleanings throughout the day.

Me
Review №44

I love this store even though my son is grown. Surely one day I will have a grandchild. I must stay current on the lastest really cool toys. This is the place to do it!

Ca
Review №45

Smart Toys has always been a winner with my kids. The play area is excellent fun on a hot or rainy day. Their parties are easy to arrange and entertaining. Weve had nothing but good experiences here.

tr
Review №46

Nice clean play area with plenty to keep a toddler busy. They have an additional sensory play every other Monday included with playground. This store has unique toys at fair prices.

Pa
Review №47

We had a great time attendung a birthday party! The staff did an excellent job conducting the party and guiding the children. The store is stocked with many learning toys and games I havent seen anywhere else. Well be returning!

Di
Review №48

We went to an open play session and the kids had fun. My oldest, who is six, was probably a little too old . . While it was perfect for my three-year-old. My biggest complaint would be that there is no good parent seating area; just hard benches and not enough to seat everyone there. The store has an excellent variety of toys, but, as others have stated, it is very pricey.

Ri
Review №49

Fantastic place for children. Definitely call ahead if you plan to do Open Play, as they host parties or get full. Children under 2 are free, 3+ is $8 for 2 hours.Dont forget socks either, as they are required to play.

Op
Review №50

Kenzie loves this place, the playground, Art classes, loves it all

Ma
Review №51

I have always loved Smart Toys and Books! I lived to come here as a child and now as a mother. Great place. Friendly, helpful staff. Great environment. They always have something special and unique for everyone.

Cr
Review №52

Excellent selection of creative toys, science toys, imaginative play toys, interactive books, and puzzles. My kids love the indoor playground and the toy demonstrations throughout the store. Some of the toys are a little pricey, but we love this place!

Ev
Review №53

Best birthday parties ever. They handle everything. They even wrote down who gave what presents. So you can enjoy your childs birthday party. Kids absolutely love the play area.

Jo
Review №54

We love this place! They have an enormous pirate ship and play place inside. Admission price depends on age, but I know my 2 year old is $8. Prices on toys are decent to a little high, but the play place itself is worth it on a really hot or really cold day.Pro tip though, open play is only during certain hours and you can call ahead and reserve a spot. It fills up quick so I recommend doing this. Otherwise get there right as open play starts!

Be
Review №55

Great indoor playground for all ages. My kids are 2 and 4 and they can both entertain themselves for a couple hours here. The playground structures are challenging for them but would be easier for older kids and there are plenty of options for babies amd toddlers too. The passes for multiple visits are a good deal if you plan to go more than once!

Va
Review №56

The play area is good. The management not so much. Lindsey, the manager on duty, refused to wrap a gift that I didn’t buy in their store. I offered to pay extra for them to gift wrap it, she said no. This convo is being held while I’m paying for a separate gift from their store. She did offer to wrap that one, but then didn’t give me a gift receipt.

Na
Review №57

This was a beast once for a birthday party. The birthday kid gets to choose items she would like and got can purchase them at a discount with the party. My girls had a lot of fun in the playground too.

A
Review №58

Wonderful store and great place for a birthday party! We recently had my sons 4th birthday party there with about 15 children total, the staff was wonderful and took care of everything! They were so great with all the kids!

Re
Review №59

They turned me and a friend away all because she had a hold of her sons hand and I had a hold of his other hand. Wake up and face reality people this is the 21st century. And honestly I feel like I should call the BBB on your company.

Jo
Review №60

An amazing place to bring kids to play on a rainy or very hot day. Reasonably priced toys. They also offer classes like kindermusic and arts and crafts too.

Sa
Review №61

Awesome play area for the kids.. you have to pay tho to go in and the toys are way over priced and an outlet for a large plug was exposed and a child about got electrocuted

Al
Review №62

My 3 yr old nephew really enjoyed his birthday party here. Also the staff are great and helpful.

Ti
Review №63

This a great place for birthday parties. We had our 5 year old birthday party here and it was so much fun with plenty of space. The staff was very accommodating and ensured that evey detail was taken care of.

Gr
Review №64

Great curated selection of toys and games, but they dont list prices. Play area looked cool, but has poor hours.

Lo
Review №65

Love this place (& so does my kid).

Ba
Review №66

Love this place! Stores like this are so hard to find. Finally quality toys, books, a play area and a place to host events all in one spot! Management is very engaged in the community and involved with customers.

Sh
Review №67

The party rooms are crammed pack, and the toys are overpriced!

Yv
Review №68

This was our first time there, the grandkids and I had a great time. Very kid friendly and well done.

Ka
Review №69

Great place to bring your kids to play. Lots to do and see.

Sh
Review №70

Very friendly staff with a wide variety of merchandise for kids of all ages. They also have a play area for a nominal fee and can accommodate birthday parties as well. Some of the prices on toys can get expensive, but are great for special occasions. They also have quite a bit of STEM-related items.

Ro
Review №71

Very nice toy store with a great playground and free play times. Not a comprehensive book collection and a bit overpriced.

de
Review №72

I love this store...

To
Review №73

This place turned me and my son and my best friend away all because we were both holding his hands. and they tried to play it off as they closed down to clean the play ground. which isnt true cause it was the middle of the day. and that didnt make sense and when asked about it they denied it

Li
Review №74

Party hosted here and what an indoor playland. Ive never seen such a big area in a toy store. Climbing structures and huge rolling balls. Something for all ages and easy for adults to shop in the store while little ones play.

J.
Review №75

I haven’t been there too often since my baby is only 10 month old but I did get a few things there. Staff is very nice and seems knowledgeable about their products.

Ed
Review №76

Awesome place to have a birthday party. Really enjoyed it there

Du
Review №77

Had a blast visiting this local toy store. Daughter had fun on the indoor playground.

Te
Review №78

Kids love to explore this store. Over priced. Same toys available for less at other stores. Playground does not interest my kids for more than 10 minutes.

Me
Review №79

Excellent play date, just a couple older boys running over the little ones. We will say there was a bad parent there, not paying attention to their boys!

Al
Review №80

Nice place for kids. Gets over crowded once in a while. They keep it clean pretty good.Thanks.

Da
Review №81

A wonderful place! Such unique toys and a fun indoor playground.

Je
Review №82

Great toy store with a lot of cool toys but the highlight is the play area. Both of our kids loved it!

Wi
Review №83

Great place!! lots of high grade toys.Clean place, and staffs are very nice, too.play-ground is very clean and safe for kids.Will be back again.

Jo
Review №84

Granddaughter loves it.Excellent help and wide selection of imaginative toys. My

Be
Review №85

Fun place to play, good classes for the kids, and great toys and games.

Ka
Review №86

A large toy store with a built in play area. It has one section with a tube style slide, one area with a big pirate ship, and one area with equipment geared towards 2-3 age. There are also back areas for activities, but I did not try those. Great play area for ages 2+ but my 14 month old was run over by 4-5 year olds. Neat toys but a bit pricy.

Ty
Review №87

Really cool store and play area for the kids. Unique selection.

Mi
Review №88

This place was a fun place to take the kids when they were still open. Unfortunately, the toys were always a little on the pricey side. The store has closed now, but Ive been told they may reopen sometime soon.

Ju
Review №89

Great selection of toys, wish the play area was open on weekends.

Al
Review №90

A good/ok space to entertain children. A small variety of activities for children to occupy themselves. Wish it had more instead of the same few to provide variety for a child. Has a wide selection of toys, books and educational items that are pricey and probably cheaper on Amazon to purchase.Went to the restroom to change a diaper and the change strap was non existent. Was very worried my child would roll over as I had one hand down and another cleaning the diaper.I cited my concerns to the owner (blonde haired lady) and she issued an excuse that it probably happened that morning. I explained that its been that way for a while since the strap was frayed and showed age. She stuck with her story and was disappointment as a parent that a person running a children focused business would have such disregard for the safety of her patrons in her establishment.

Ni
Review №91

New mom here. Found staff very helpful and great inventory of toys and manipulatives for learning.

be
Review №92

Great indoor play space for preschoolers. There is a separate small room for toddlers. Parent supervision is required.

Er
Review №93

Great place to locate those hard to find toys! Santa gives it two thumbs up!!!

A
Review №94

Nice and clean indoor playground. Unique toys and gifts for kids.

Se
Review №95

Fun place for kiddos to play, great educational toys, massive pirate ship to play on. All around a good experience.

An
Review №96

Looked at the website and made sure to show up for a scheduled play session. Drove 1 1/2 hours with an excited 3 year old, only to find out they were closed for a private birthday party. Ridiculous they list play sessions and close without notice. My son was so upset.

Am
Review №97

Awesome store! Also has a really cool play area.

As
Review №98

We held our sons 5th birthday party here and had a wonderful experience. The staff was very friendly, the planning was seamless, and the kids loved every minute.

El
Review №99

Be sure to call for reservations first, they fill up quickly.

Ma
Review №100

Great! Call ahead to ask about the indoor playgrounds play sessions.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:9700 Kingston Pike #12, Knoxville, TN 37922, United States
  • Site:http://www.smarttoysandbooks.com/
  • Phone:+1 865-394-6060
Categories
  • Book store
  • Toy store
  • Party planner
  • Playground
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:1–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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