First and foremost, Trent is an amazing guy to work with! Second his staff is wonderful and well informed. Their service is right at the top as well. With a huge inventory to select from, it’s a fun place to visit as well!

Extremely helpful staff! They took the time to walk my son through the progress of trying out trumpets to find the perfect instrument which suited his needs and worked with our budget. I cannot recommend Austin Custom Brass highly enough!

Trent and Kyle provided the absolute best horn buying experience of my life. They took time to help me find the horn that was right for me. They allowed me to try all the horns I wanted for as long as needed. I ended up with a gorgeous Gen 1 Adams trumpet and a ACB flugel. The selection is amazing, with some of the most desirable vintage trumpets and a huge selection of cutting edge new horns. I highly recommend Austin Custom Brass. Professional, better than fair pricing and first class service is what you will experience at ACB. Thanks again Trent and Kyle! Ill be back soon!

This shop is in a class by itself! Trent (and Josh) are very knowledgeable and easy to work with…I bought the trilogy of doublers…(cornet/flugel/picc) They play better than my pro horns of the 80’s and the prices can’t be beat. Would recommend to any pro/semipro player that wants to get professional level horns that won’t break the bank!

Really enjoyed the personalized video of my doublers flugelhorn being played before shipping. Got here fast. Having a lot of fun playing it, and love the vintage antique lacquer finish!

I needed a cornet, but I’m a trumpet player, so what do I know about cornets? I knew that I could count on ACB, so I called Josh, told him what I needed and what I was looking at. He was able to steer me away from a horn that would have been just ok and suggested the Getzen 800 DLX. He was so passionate about it that I knew I wouldn’t be disappointed (It doesn’t hurt that I’ve played with him in a few bands over the years, so I totally trust him), but Holy Cow!!! He was right! This cornet is a-MA-zing!! I LOVE it! Way better than I even imagined!! I bought a super cool mute from ACB, before, and now this horn. I know that this is where I’ll be taking my business for my brass needs in the future. ACB is definitely the best!

I had a wonderful conversation with Laura today regarding a Schilke F/G trumpets and custom E tuning bells.We also discussed the Key of E for Tchaikovskys Romeo and Juliet Fantasy Overture, trumpet 1/2 parts. She was a wealth of knowledge and information and a pleasure to talk with,Trent,she is an asset to your business and Im so happy that I called.

Ive been to this shop twice now, and have had a fantastic experience both times. No matter if I am buying something from their online store, or in person at the shop, everyone is always super helpful and dedicated to giving the best experience they can. Definitely a really neat place to go whether you are a veteran brass player or a beginner looking to find what you need. I highly reccomend!

Trent and his crew run a great operation - totally smooth transactions. I couldnt be more pleased with the service and products!

Love this place. Great horns. Fair prices. Trent is awesome. Great videos.

Always a pleasure dealing with Austin Custom Brass, whether in the shop for an appointment or shopping online. Customer service is tops, and they have so much to choose from! Highly recommended.

I have been to ACB a few times now, and have had nothing but incredibly positive experiences. Everyone on staff is AMAZING and super helpful, and they have a massive inventory. Just today, I picked some new ACB mouthpieces and they are SO good!!! I highly recommend ACB!

This is by far one of the best places to visit if you are interested Im pur c having a brass instrument. The staff (Kyle, Josh,and the owner Trent Austin) were personable, knowledgeable and friendly. I bought a great Adams A1 gen 2 trumpet. They stand by their products and are available to answer any inquiry you might have. A great place to visit

Amazing staff that are extremely knowledgeable about their trade! Great selection and good prices for what you buy the best place I have gone for vintage horns! A must for any trumpet player!!

Most comfortable mouthpieces I’ve played in my 26 years as a trumpeter. Literally everything is customizable. Their new prices are great compared to the other high-end manufacturers, and they have amazing used deals. Working with Trent and Josh to choose my pieces has been an education, and it’s been great seeing this company grow in the last few years from a regional shop to a world-class provider of some of the finest brass instruments imaginable. I am proud to be an ACBassador (though I like to call it ACBrassador!).

Always helpful and responsive to my needs!

I have purchase a number of instruments from ACB plus sold 2 on consignment through them. Customer Service and quality products are the norm here and I highly recommend this store.

Im going to rep these guys to every musician I play beside! Not only were they very attentive through email, but informed me of delays and even sent a sticker and HANDWRITTEN thank you note. Who does that?! Superb company!

Great musicians and very knowledgeable

I brought my 16 year old in today today to look at mouthpieces. The 2 gentlemen there were super courteous and let him take all the time he needed! They were incredible in their recommendations and service! I highly recommend this business and their equipment! I have one happy trumpet player! Thank you for your kindness!!

Quite possibly my FAVORITE shop in KC!!!! The staff are wonderful. And, where else can you go and try out all the Adams instruments locally??? Trent and the rest of the guys know their stuff and are extremely knowledgeable when it comes to equipment. I trust these guys completely when it comes to my horns! #ACBASSADOR-Pete Carroll (Trumpet, Al Green)

Little sketchy when you walk up but when you walk in it is great. When I went I was looking for a new trumpet and they had over 4000 trumpets!! There prices are fair to. If you are looking for a new insaterment come here even if you have to drive 2 hours it is worth it such a good experience. (They give a discount for paying cash)

The entire experience was amazing! Thank you for taking the time with my son to select the right trumpet. I also want to give a shout out to BAC for their wonderful customer experience too. It was a collaborative experience as well as a collaborative trumpet that he chose. It’s refreshing to hear businesses promote each other and work together. Thank you to everyone at Austin’s and BAC for making all the stars align and the magic happen!!!

Superb online experience. Fast turnaround and shipping on a flugelhorn stand. Nice personal touches with their customer service. Highly recommend.

This is an amazing store if youre looking for a trumpet. They also do other brass but the place is filled with trumpets, cornets, and flugels. The folks here are friendly and know trumpets.

Package arrived late and not as described.Stay away.

I recently purchased a used flugelhorn from ACB. The horn was as described, in mint condition. Appreciated the in store demo videos of it being played. My questions were responded to quickly, and the shipment was fast. All around great service and customer support, would not hesitate buying from ACB again!

Trent and staff treat you right and just awesome people to talk too about anything trumpet!

This place is incredible.

Did not visit

They sound great! They have a nice dark tone and create a characteristic flugelhorn sound.