Its an AWESOME and much needed addition to the KCMO beauty supply scene!!! Its huge, very spacious and clean. Lots of room to walk around and browse. It was my first visit and I will return. I will make it my favorite place, to shop and buy my beauty supplies.I liked the environment. I especially liked the owner, who was very friendly, courteous and knowledgeable. Service with a SMILE!!!
So I went in Unique Beauty looking for a head scarf. I found about one hundred! Seriously they have tons of scarves every color every design. I was overwhelmed but thats my fault if Im offered too many things my brain shuts off! They also had tons of hair products in general and this is a huge store! My head was spinning this is the biggest hair or beauty store Ive been in. The price wasnt so bad cheaper than Walgreens maybe even Walmart and ofcourse not the crowd that Walmart offers. However I did notice that not a single worker greeted me! Not one, and I ran into 3. The cashier was speaking another language with I assume was her husband so she never really acknowledged me. She had a total different conversation in another language with someone other than her customer. 🤷🏾♀️🤷🏾♀️🤷🏾♀️. This is not to criticize her we get caught up with different issues but I feel itd important that we see the more important issues. This lady would have had plenty of time to speak with the other man after I left as no one was behind me, so why not give your customer your undivided attention? So although I found what I was looking for and even more I wont return because the atmosphere wasnt as friendly or appreciative as Im use to at other stores.
I needed to exchange some items and it was no problem. I called in advanced to discuss that I had a receipt which was approximately a couple of weeks old. They told me to come on in.Unique offers a wide variety of hair care products, hair extensions, weaves, wigs, clothing and many other items which would surprise you and be to your liking.I drive a few miles (from the Northland to South KC) to this location because the owner is well known, cool with the customers and is up on the trends. If he doesnt carry it, usually I rarely see it anywhere else. Reasonably priced, clean and helpful staff.
The biggest beauty supply store that I have ever been to! Great selection of everything!
Very clean, always a hello greeting when you come through the door and very helpful staff. Oh and they gave good music too. I think the station is K-Love
When I went in that was my first time going in the store since they moved and I love it its really big they play really good music the atmosphere is nice and they have a lot of different the supplies that I need to make wigs and other options they have clothes and all sorts of hair pretty good I love this store
Very organized and clean fast service no long line.
The cashier was very rude and unprofessional ( the one that wears the head wrap).
My favorite Beauty supply store! Thanks John for always keeping it clean and having great deals!
It is nice and have lots of hair products
My daughters favorite hair store
Always has a great selection and friendly helpful staff.
The Lady didnt put in the bag everything we paid for, watch out for them....for the most part its a nice store, but no one wants to be ripped off....
Always have great sales, and the people are really helpful without following you all over the store.
My fav beauty supply store. Theyre nice
They always have a nice variety of items for hair care and personal items too
Like the place do not like that you cant return items
Convenient, and quick has alot of things I need and like
Love this hair. I always go to this store because they always have what I need. Thank you
Great prices friendly workers very helpful grate prices only beauty store i use.
I just love the choices and selection and the customer service is always good
Customer service was excellent. Very knowledgeable on hair products, and honest with answers. Not selling you things you dont need.
Prices are not matching competitors
First time in the store it was knowledgeable help me find where I needed and very nice
I love coming here. Theyre always kind an very helpful and they dont hover over you
Found everything that I needed. Aok
I love this store so much because it is Very affordable and it the best quality products from Braiding hair🔥❤️😍🤩, to skin care ❤️🤩, to hair care ❤️🔥🥰, to make up 🤩❤️, to accessories and clothing ❤️☺️, to contacts🔥🔥, and more!¡! I always know that I can find what I need!!
I purchase most all of my hair care needs from here. Great prices and good location.
Have good stuff
Always great service.
They have best selection
EXTREMELY RUDE!!!!! Bought a wig & a couple days later I called the store to see about the return policy just in case. I was VERY clear with the young lady that I bought a WIG. She said I had 7 days to return it & since I bought a WIG, make sure I kept the tags on it & return it in the original package & of course not worn. I said no problem, I hadnt worn or taken any tags off. So day 5 I called to make sure it was okay that my husband return it for me. All of a sudden the managers attitude was on 100! I called twice (back to back), so he could understand what happened. Both times he was soooo rude! He said there are signs everywhere of no returns/exchanges so you saw it, basically. I explained to him that Im legally blind & was even willing to show proof. Ive never seen 1 sign. So as Im explaining that I spoke to a young lady & was SUPER clear I purchased a WIG, hes steadily talking over me & pretty much told me, too bad. I even told him to at least check with his employees to see who told me the wrong info. I gave him the date & exact time I even spoke to the girl. However, because I needed to return the wig that day, he told me hes not calling anybody because he doesnt talk to anyone on a Sunday! Really?! So hes pretty much screaming at this point so I got a...too bad & oh well. He also stated that I needed to be more careful on what I picked in the first place. I can take the lost on the wig, but respect & kindness is all thats required to a customer I would think!!! I wont EVER go back! It was just that bad. If I could give this review a negative 1000, I would!!Super rude!
Always have what um looking for and things I wasnt looking for lol
I love having colorful hair but the career world does not agree. I was recommended to try this place and I was in awe! So many wigs!! Definitely a great place to visit for an economical price!
Very respectful, helpful and embracing! I love this store, the owners and oh yeah the wig gallery is HUGE!
I love this hair store always clean you can find everything the people who work here is always nice and very helpful
Poor customer service. Instead of following me around they could have been asking to assist me. I don’t plan on returning.
Convenience
Loved the customer service. Very helpful and loved the wig selection plus great prices
Ive been going to this beauty supply store for 6 years. Ive never had any issue and the owner always provides unsolicited discounts or small freebies to his LOYAL customers. I dont understand how anyone has had a bad experience here. Everyone has always been super friendly and helpful. Whomever left a bad review about mistreatment probably initiated the conversation with a bad attitude and got back what they dished out. Contrary to popular belief the customer is not always right.
My Favorite Hair store! I Love the Bundles, Staff very Friendly and If they dont have sonething i want He will get it. 😍
Best place for cheap makeup in the city. good variety, especially close to Halloween when you need those random colors.
I love this store
Can Always find what I need!
Good price, variety & stock of crochet hair. Nice deals every now & then but products arent the best selection.
Love the store in our neighborhood great hair
Poor customer service
For months Dave been out of the brand and color of hair I like to buy. I come come in every other week and ask for it. They say theyll order it, but it is never there. They seemed more concerned with selling the unpopular things they already have. Staff was nice though.
The staff is kind and friendly. There is a nice selection of hair.
Great product selection. Great prices and friendly staff.
Always have what I want or need. Thanks.
Guy was nice but no one around to answer questions, no good deals
30% sale happening right now! Like on Facebook, and you can get 30% off as well!
Great hair I will be back
They have a good selection of products and reasonable prices
Good
A mall of hair products!
Great deals and good service
Bad business ethics. Dont trust them. If I could give a negative star I would
Good prices and great selection
This picture is of the store today after 9 and three customers have left, i am leaving because as much as it says open it is not. One of the customers who left said that this beauty supply is never open anymore
They will never receive business from me again nor will I recommend anyone to shop here. Very rude, unprofessional, and horrible customer service. Ive only been there once and was treated unfairly which is extremely unacceptable.
Great place to buy hair
Love the customer service absolutely greatful... Prices are fair.
Great place for your beauty supplies.
I waited a while for them to open and 10 minutes after the scheduled opening time.....still not open. Not professional at all.
Great costumers service
Very helpful and friendly
Nice and friendly people
Large selection
Big
Lots of selections
Nice people
Can be better