Friendly, knowledgable, honest staff.The coffee I tried was good though not my favorite. 4 stars for the crunched for time latte.Parking is available across the street in a very large lot.They have tours available here. I didnt have a chance to take it so not sure on how what goes.They have a nice store with good varietyIm a decaf drinker so I was happy with the slightly larger than normal decaf options

Had an excellent key lime cold brew coffee here! The staff was very friendly. Its a neat place as you can see into the coffee factory, cupping room, and canning area. They offer tours as well through the factory.

Good coffee and atmosphere! Great place to take out of town friends here to explore.

Amazing coffee. The lady that waited on us was a little abrasive and less than friendly when we tried to find out information about tours. The guy that waited on us was very kind and helpful.

We took a tour of their factory, and it was FANTASTIC! It was fun learning how they make and package their coffee! We have always loved their coffee, and have stocked up! The service is THE best! A DEFINITE go to coffee cafe!

If youre a coffee drinker or aviation enthusiast, you need to visit The Roasterie. First and foremost, the coffee is delicious. Every blend Ive tried is perfect. I do think they over grind their auto-drip grounds, as they always clog our filter and water cant even make it to the pot. Minus 1 star for that because thats been our experience with several different bags. Its almost an expresso consistency.It is very cool to be able to look at the factory. Take a tour if you are able.

What a great discovery! My family and I drove past this place the last time we were in town and placed it on our points of interest list.We visited this past Saturday morning and uncovered a wonderful gem. The staff was extremely kind and knowledgeable. We will definitely visit each time we are in KC going forward.Its a must visit!

Unique cafe with great, helpful staff. HIGHLY recommend the honeycomb latte.

Staff was great. Chocolate croissant and the almond croissant was delicious.

Fun to see the factory area--you can tour or simply look through the glass windows into the processing area. There is a store where you can buy bags of coffee, t-shirts and other souvenirs. And of course, the coffee and pastries are wonderful. Lots of indoor seating, as well as outdoors. There is a separate building for the drive thru!

Enjoy a great cup of coffee that was roasted right behind the cafe! The Roasterie has so many great flavors and a really cool tour of the factory! Pick up a gift for loved ones, coworkers or yourself! Sample sizes and variety packs available! Or just drink more coffee! The patries were all excellent as well!

Good coffee/drinks. Many of their signature drinks are seasonal. Staff’s always friendly. Drive-thru is a convenient option, but be prepared to wait 10-15 minutes. I’d recommend the iced Honeycomb.

Took a morning tour with Eric, and I had a great time even though I was the only guest. Super friendly and informative. I learned about coffee and had an amazing latte!

Not my first visit here, and not my last! I always seem to find myself buying a few bags of coffee beans and ordering a drink. And everytime, I walk away entirely satisfied with my visit. Employees seem genuinely interested in being helpful, and actually provide great knowledge for those like me who are still relatively new to the coffee scene. Stay awesome, Roasterie. Ill be back for more!

In town for work and this place is just up the street from where im staying so figured I would give it a try and I was very happy I did !!I stopped back in the next day to try more and was still amazed !!I will definitely be stopping in alot more while Im here for work and will definitely miss it once I have to travel back home !So definitely a must try if you are in Kansas city

I went through the drive through and had my eye on the granola bar. I asked the drive through clerk if the granola bar contained coconut flakes . With a very rude disrespectful manner I got, “Ugh, I don’t know if it has coconut or not.” I asked her, “Can you please check if it has coconut flakes?” The response I received was, “Ugh, hold on!” At this point telling her to forget my order crossed my mind but I decided to give her another try. She came back to the speaker with her response of, “It doesn’t have coconut flakes so do you want it or not!?” Taking a deep breath I tell her yes I want it. Pulling up to the window I hand her my cash and she literally shoved my change at me through the drive through window with it flying all over me and my car! It took all I had not to go inside and talk to her manager, but I knew if I did with the mood she put me in would not be a good thing at all.I’m not sure what type of people are being hired there but as far as the drive through person goes she definitely does NOT belong there!

We love this place! Its so fun! The aroma when you walk in makes me melt. All the options and seasonal items are amazing. Here are a few photos over the last 5 years of enjoying going!

I called to ask a few questions about the different options of coffee before placing an online order. Michael was VERY knowledgeable and helped me out a ton!!! Such a wonderful & sweet person. The phone conversation has made my online shopping experience amazing!

Amazing service and the absolute best sweets! Try the Chi Apple Cider and thank me later!

Fun excursion early morning for Kansas Citys top coffee company. Open M-F 7-6, Sat 8-6 and Sun 9-6. But go anytime for a pick-up of cold brew coffee and a tour of the production of great coffee.Cafe, Gift Shop and Factory. Great tour for families and people of all ages.Factory Tours:Learn about coffee farming, production, air-roasting and cupping. Sample coffee and see behind the scenes at our factory location.Schedule a tourThe Roasterie is a specialty coffee company serving the discerning coffee connoisseur. We’re committed to buying the best beans we can find in the world, roasting them the best way known to man (air-roasting), and delivering them as fast as humanly possible. Our iconic DC-3 logo represents all three of these commitments: our worldwide supply network, our innovative use of air, and our speedy delivery.

If you’re around, this place is definitely worth checking out! Visiting the factory was such an awesome experience and the coffee quality is beyond great! We brought some back home as we were there on a road trip. The pastries are also excellent.

My first visit. We did the tour and tasting. So informative and interesting. I can still recall some of the information the next day because of the easy presentation of the information. Really clean facility. Definitely book your tour a week in advance if you want to visit soon.

Best $5 Ive spent all year! Fun little tour with great info about coffee and its origins. Cassie was a great tour guide. Approximately 45 min to 1 hour tour. Souvenir glass AND hairnet included in $5 price!

Took the tour, loved it! Would recommend to any coffee lover in the KC area. Taking my Bettys recipe coffee back to Texas with me.

Great experience. Little bit of a wait but not bad overall.

• Great coffee, awesome interior, interesting visit• Specialty drinks were very well made, hit the spot perfectly. Its also an interesting location if you want to see a large-scale roastery in action!They have glass walls so you can watch the beans being roasted while you sip on your stuff. They also have some nitros for sale, I wish I bought some for home.

Good friendly staff and great place to deliver. Tight place for big trucks but not busy. Quick unloading. NO OVERNIGHT TRUCK PARKING.

Local AppreciationIt always amazes me how many local businesses Kansas City has that offers wonderful products. The Roasterie features Air-Roasted Coffee made right here in the Show Me State. A tour at the 27th street location, offers insight into the history of this long time Kansas City favorite.It amazes me how those who go after their dreams, do so with gusto and determination. That’s what happened with Danny O’Neill in November 22,1978 when he picked his first coffee beans in Costa Rica as a foreign exchange student. You’ll learn the history that went into developing his coffee brand in his Brookside home years later.With his ongoing mission statement to choose the best beans, sourcing them from the local farmers who own and operate their own farms in thirty plus countries, you will see the process that goes into choosing and processing those green beans into air-roasted beans. The tour includes learning about the cupping process and later, sampling cold brew, nitro cold brew as well as how to make French press and drip method coffee.Overall: Although I’m not a coffee drinker, I enjoyed the history behind this Kansas City favorite, with the cool DC-3 aircraft that’s named after Danny’s mom, Betty. The Roasterie serves tea, my favorite, Wild Berry.

This is a cool experience. The tour is really well done with a taste of their nitro brew, and two types of freshly brewed coffee. Ryan, our tour guide, was awesome! I tried their matcha latte, as well. They also have a wine-infused coffee that I look forward to brewing.

Very impressed with the tour and the quality of the coffee. Nitro brew was a great recommendation, friendly staff and a very cool interior

In general was a great experience. Just got some coffee and walked a round a lil. Could have joined the tour but it was an hour, didnt have that. Bet its pretty neat.

This establishment looks welcoming, friendly and inclusive. I moved to Kansas City from Utah after separating from the military. I visited the main Cafe ONCE and fell in love and had to ask if they were hiring. This is where everything goes bad.I was told by August and his manager that they were absolutely hiring and would love to set up an interview with me. I was given Kendalls email to send my resume to. I was then asked which location I would like to interview for, as The Roasterie, Messenger, Black Dog, and a couple others are all partnered together. They explicitly said that there were multiple positions at multiple locations that they needed filled.After a bit of playing the check-in email game (as Kendall and Jim seemed to never want to respond), I interviewed at the Brookside location. It wasnt inherently a bad interview, however the manager was NOT welcoming and seemed as if it was an inconvenience to interview me. I expressed to my boyfriend after how I felt extremely judged and made to feel uncomfortable.I then proceeded to interview with August at the main Roasterie Cafe location. I was met with someone who seemed overwhelmed, overworked, and burnt out. I was told they partnered with the other cafes to get through Covid. (this doesnt bother me. Covid was tough and I understand having to make changes to adapt, however it is very unprofessional to relay these details of the business to a possible new hire in my opinion). The overall interview seemed to have went perfect, August even invited my boyfriend and I to tag along on the tour that they run to see if I would enjoy being the guide. I was more than ecstatic the entire tour and after while talking to August and another employee.I never heard anything. I was completely left hanging by NUMEROUS managers and HR reps.I am hurt, angry and confused. On the outside this place looks as if it would be a beautiful work environment with so so much to learn and many ways to grow. The sheer amount of unprofessionalism and lack of communication is some of the worst ive seen in a workplace. I was passed around from cafe to cafe, had to basically BEG to get an answer over email, and was seemingly hired after the tour.At least my tour was free.

The crunched for time latte is my favorite! Perfectly balanced and not too sweet. Looking forward to trying other coffees and treats in the future. By far, one of my favorite coffee places.

Best coffee in Kansas City! The Roasterie has gorgeous brews that are rich and heady. We love the darker roasts like Full Vengeance but whatever coffee you have here, there are no bad cups. The atmosphere and staff are as amazing as the drinks. A caffeinated experience not to be missed and best made a habit.

The Roasterie is a great place for casual dates and study sessions! It’s hard to leave without a new mug, shirt, or new bag of those good beans!

Awesome place, excellent customer service. If youre looking for a relaxing aroma, nothing more de-stressing as the roasted coffee beans fragrance.

Great coffee, you can buy brewed coffee, hot or cold . They also have souvenirs, coffee makers, beans of all types. Daily tours

What to Milk plus Roasterie Coffee. A match made in heaven.

The cafe is a great place to hang out for coffee with friends. Be sure to take the factory tour also, very interesting.

An awesome tour and history of KCs own Roasterie Coffee factory. Very informative on what makes the Roasteries coffee blends unique. Try their Nitro Cold Brew, their is nothing like it.

The Roasterie is one of our favorite coffee shops to sit and read a good book. My favorite drink here is a hot Honeycomb latte.

We went on the factory tour and it was a lot of fun. The coffee and pastries are fantastic.

They still make you wear a mask inside wont go back till thats over

I dont like coffee, not sure how I ended up there. Bought some milk. It was good.

Such an incredible tour for only $5/ person. Nathan was a really well informed guide, and it was very cool to see (and smell) roasting happening right before your eyes. I enjoyed seeing the french press vs. pour over demo at the end of the tour, and getting sample coffee is always a win!

Fun spot to meet friends for a fresh brewed cuppa. Eclectic space, friendly wait staff, limited menu.

We did the tour and tasting at the Roasterie and had a great time! The tour guide was very informative and we learned a lot about where coffee comes from and how it is grown. Cute gift shop, and the latte drinks were delicious!

If you like it love coffee, you will enjoy the tour. You are given instructions on how to brew coffee, and random facts. He tour is informative and enriching. The free coffee is good, if you like coffee. Now... if you do not like coffee this will be terrible!!!

I absolutely love this this place! The tour is highly recommended! 5 Stars all around!

Excellent coffee. Pastries were very tasty.

The tour of the factory was a wonderful and informative experience. The staff were really friendly. They also have an awesome coffee shop.

Very fun tour and tasting session. I went on a Saturday morning tour, and it wasnt too busy. The guide was very knowledgeable and friendly. The coffee taste demonstration at the end was very interesting.

Great tour with Nathan; a window into air roasting. Super accessible, zero snobby 3rd wave vibe. Coffee comparable to any top regional roasters.

Must visit! The Roasterie cafe is a coffee paradise! This is their flagship location where you can view and tour their extensive roasting and cold brew facilities. They have a nice cafe serving good snacks and delicious coffee. There a large merch store that includes all of their cold brew and roasted (and even green) coffee. Schedule a tour and visit the cafe and you can easily spend 3-4 hours here.

Have been buying their coffee at Costco religiously, so we had to come and check them out in person. Quite an impressive place with incredible variety.

Greta customer service, got a low key tutorial from one of the baristas! CBD infused drinks were fun to try. Love the drive thru too.

Very nice tour guide, great coffee, (cold brew, press and drip, and lattes)

Such a cool place to tour! Good coffee and excellent service.

Beautiful hand poured lattes and nice customer service. The also had at least one gluten free pastry option, I believe it was gluten free cake baked with Earl Grey tea. Very nice.

A must-try cafe for all coffee lovers! Love the plane on top of the building and the air roasted coffee theme. I make sure to come here every time Im in the KCMO area.

Great tour given by Nathan. Excellent overview of the roasting and brewing process. Will be returning.

Great coffee! The tour was filled with great information about the company and coffee roasting. The Roasteries air roasted coffee is very flavorful.

Great iced shatto mocha was great, strong tea.

Go there and love it. It is awesome.

You should totally take a tour here, so much fun.

Love how spacious this location is! You can take tours and shop their products! Amazing coffee and snacks! Great to have coffee with a friend and chat!!

Did the tour and had a great time and $5 is well worth it

Nice staff they also offer tours they did figures in my wifes coffee

Love this place, great coffee and fantastic products to make coffee. Now Im wired for the afternoon, need to drink a lot of water😎

Good coffee and fun tour!

Great coffee and cool atmosphere. Its population so there can be a wait at times. You can take tours as well, I believe theyre free. Id recommend stopping in if youre in the area and looking for coffee.

A great option for a morning cup of joe!

Ordered a White Russian and it was very good. Great host for the Cadillac Car show.

The factory tour is really cool to learn how coffee is made at this location and the process of how coffee goes from plant to bean is fascinating. The tastings are delish and interesting to watch the demo. Definitely try the coffee/hot chocolate too its so good. End of your you get a cute little glass to keep as well.

The $5 tour was so worth it! Learned a ton about the history of the Roasterie and how coffee is grown and harvested.The samples at the end were an added bonus.

Friendly,knowledgeable staff! Comfortable seating area to sit and enjoy your coffee. Nice variety of both drinks and pastries that I prefer over other coffee places. The free tour is nice!

Tour was a little interesting and the coffee was good! The gift shop had cool stuff too!

Very bright, EXCELLENT SERVICE. Great hot chocolate. This is the morning place for kc.

Pretty good coffee. The place was clean and staff was nice.

Love this coffee The Mocha Motion is the best! Everyone here is really nice great place always!😍

Lived just up the hill from this location on Southwest boulevard for years and finally got there and Im ashamed of myself for not going earlier. Tasty coffee with knowledgeable staff. Im no coffee connoisseur but very neat. Very interactive area with view of processing/packaging area. For any nerds who like brewery tours, distillery tours or other how its made people this is a must see in Kansas City. Very comfortable seating area with great big room to social distance if thats your concern. Over another gem of KC. Also got to love the Big A** airplane!!

Well worth the tour. Try the coffee flights if you want to know what kind of brew type you like.

You can get a cear idea on production of coffee from plantation to the cup!!!!

The tour here could not have been better!!! For coffee lovers & non alike. The way they do business & present their products definitely makes you want to support this local company. Cant wait to see how they grow in the future!

Great facility, interesting to see air roasting on such a large scale

Super cool origin story and, of course, spectacular coffee!Take the tour!!

Had a fantastic tour and enjoyed the nitro brew!

After church, my daughters really wanted to take me to the Roasterie for Mothers day coffee. They had talked about it for weeks. The Roasterie cheerfully lived up to their descriptions. I had something called a Honeycomb. I dont remember the details about my hot coffee beverage except it was delicious!Im so sorry we missed the tour.Ill definitely take the tour the next time Im in town visiting my daughters and Granddollies.We had a really great time in the Roasterie Store. There are so many fun things too shop for.The shopkeeper was joyfully accepting of our enthusiasm & indecisiveness. Im glad I got to pick out my own mothers Day gift: • Roasterie sweat jacket• Roasterie coffee measure• Roasterie coffee sampler• Honeycomb coffee drinkI highly recommend the Roasterie for coffee & mother-daughter bonding. We didnt remember to take pictures at the Roasterie but heres a commemorative photo of our Mothers Day

Take the tour if you get the chance, fun and informative!

We stopped in to see the plant and to sample some of their products. Everything was great, fresh, and great customer service. Definitely a place you should stop in and take a tour.

We did a tour of the Roasterie and it was so fun! The tour guide was very informative and the coffee was awesome. The tour is free and includes coffee samples! You also get 10% anything in the store for doing the tour. We did a flight of a coffee prepared three different ways. Wonderful weekend fun!

Many varieties of coffee Im excited to try. The atmosphere is great and service is very quick and friendly.

I highly recommend the factory tour. A must do experience for any KC native or KC tourist.

Not sure how long it will last but THANK YOU for the return of the punch card! Theres no substitute for the satisfaction of hearing the audible punch (twice on Tuesday) and tucking away a fully punched card in my wallet in anticipation of my next Brookside Bob being free. I wont miss the app that never worked for me or spouting out my phone number to the barista in the middle of a crowded cafe.

Absolutely phenomenal coffee/all drinks, and the atmosphere is so cool. You get to see how all of their coffee is produced and packaged, as well as participate in free tours. Highly recommended to coffee connoisseurs, and anyone who enjoys good coffee!

We went on a tour here last year and really enjoyed it. My favorite is the cold brew coffee which you can get in cans to go. Great Christmas gift boxes for sale in December.

A great spot to visit, explore, and enjoy a sip.

Working roastery with great coffee.

Always a treat to take the family here. They have everything spread out so you can dine in safely.

Coffee is good, but the baked goods are to die for. Must try if you are in the area.