Dealing with Mo-Kan Carpet was the most bizarre experience Ive ever had.We hired a heating/cooling/plumbing company to fix a few A/C and plumbing issues at our house. In the process of these repairs, the company tore a small hole in our kitchen floor. That company hired Mo-Kan Carpet to replace our kitchen floor. Mo-Kan installed our new flooring, but when my wife got home, she noticed that she was missing a pie bird (see attached picture). We looked everywhere and didnt want to assume the worst, but we called Mo-Kan and let them know we were missing it. We also told them that the two servicemen who installed the flooring didnt reinstall our oven properly (it was off the tracks and the drawer stuck our two inches), left glue smudges on our refrigerator, and they seemed to have pulled hard on one refrigerator door because it was wiggling and loose. They sent out one of the same two servicemen later that evening. When he arrived, he didnt say what he was doing and got down on the floor and began removing some things underneath our dishwasher. We asked him what he was doing and he said that the other guy with him used our pie bird and our bottle of honey (one thing we didnt notice that was missing yet) to stabilize the dishwasher when they removed it to install the floor. If youre reading this, please re-read what I just wrote — they took a $100 pie bird (a gift from me to my wife) from our countertop and stuck it underneath our dishwasher to support the dishwasher. He fixed the other things and left. He claimed the loose refrigerator handle wasnt their fault but I have a hard time believing that when he and his co-worker stuck two of our items below our dishwasher. When I spoke to the Mo-Kan Carpet, the lady I spoke to didnt seem to understand how ridiculous the situation was. She was dismissive and just said she would pass along my concern. I later learned that she was told another story about what happened to the pie bird. According to this story, the pie bird was accidentally knocked off the countertop into a tool bucket and then accidentally used it as a tool to put underneath the dishwasher. None of it makes sense.Later, my wife and I noticed that there was already a new tear in the new flooring. The previous flooring had no tears or scratches after five months of living (weve only been in the house for five months). We learned that our dogs toy bone was able to make a dent in the new flooring. We were told this flooring was going to be the same quality as the previous flooring, which is absolutely not the case.It seems like others have a great experience with Mo-Kan Carpet, and maybe Im just the one horrible experience. But I recommend having someone watch over the installation to make sure the installers dont use your TV remote, spatula, or any other household item to help them do their job.One attached picture is the pie bird and the other is how they left our dishwasher.

We absolutely love this company and it’s employees! We wanted a special carpet and they had it for a great price! It took their amazing father and son team only 2 days to lay about 1800 sq feet. They were so professional and did an amazing job! We highly recommended them!

Have done business for decades whit Mo-kan have always had excellent job done and if there are any issues resolve was just a phone call away

I had an amazing experience. I used them on three separate occasions and had three different crews install and no complaints! They had great selection and price! They were very efficient with install!

I highly recommend Mo-Kan Carpet, Inc. for any flooring projects! I had the pleasure of working with Clay who is beyond awesome! I was stressed and frustrated with my flooring project until I spoke with Clay. He answered all my questions and was so knowledable, kind, professional, efficient, and had amazing customer service skills. He made me feel as if I was his only customer. I originally decided to contact Mo-Kan because I saw their great reviews and needed a company I could trust, as I know nothing about flooring. Clay is amazing and anyone looking for help with their floors need to work with Mo-Kan! A++++++

Their prices are reasonable and the work is of the highest quality. Bill was very accommodating with last minute changes in schedule and was prompt in filling out all paperwork. They completed all work ahead of schedule. As a professional myself I really appreciated their work ethic and professionalism. From the receptionist in the office, to the workers, up to the owner himself everyone was pleasant to interact with and highly professional. They took the time to walk me through the process and make sure we were always on the same page. I strongly recommend Mo-Kan to anybody and plan to use their services again myself.

I have worked with Mo-Kan Carpet for many years. Their pricing is always very competitive and installation is timely and professional. In the construction field working with companies like Mo-Kan reduce the stress level of worry about bringing the job in at the agreed to price in the agreed to time. Mo-Kan understands and works diligently to make that happen. I highly recommend them no matter what size job you may have.Jack C. Oliver, CEO NACCC

Bill very generously donated a carpet remnant to our after school program! I called him with a need--and he immediately came to our help. Within one hour of the phone call, we had a carpet remnant donated and delivered for Harmony Project KC. Thanks, Bill!

I truly cannot even explain how happy I am with my experience with Mo-kan! A family member referred them to us and we are forever grateful. We had a stressful home buying situation where we needed new flooring and Clay went above and beyond to work with our budget and make it happen. He was helpful and gracious from the moment I spoke with him on the phone, to our first meeting, and throughout the entire process. Honestly- he went above and beyond in communication and even sent me pictures as progress was made!We will recommend this company to anyone and everyone forever! Thank you so much.

Mo-Kan is an amazing flooring company! They do beautiful installs and are very knowledgeable and thorough. Bill and his team are super friendly to work with as well. I definitely recommend them!

Bill is the Best! My home/office has many challenges...not to mention I am an Interior Designer...His crews are some of the best I have worked with over the past 35 years! I am truly happy with the end result of whole house renovation project! I highly recommenc Mo-Kan Carpet

I have been doing business with Bill at Mo Kan Carpet for over 15 years. The only carpet guy I use. Good service, quick estimates and professional installers. Would recommend him to anyone and everyone.

Bill has a great team and always takes care of his customers. It’s always a pleasure working with him and his crew

The guys that came out did a great job with 3 bedrooms - they took extra time to leave no seams between the closets and the bathrooms rather than taking a shortcut and just doing each room separate.Would definitely recommend!

As a manufacturer rep, my experiences with Mo-Kan have always been positive and without problems. Bill is great to work with and has very good installers!

Great place with really nice peopleMy carpet look amazing

We have used Mo-Kan Carpet on our personal house, rental house and for our basement finish and they have delivered excellent service and workmanship every time. We will definitely use them again and refer them to our friends and family who need new flooring or existing repairs!

I have used Mo-kan Carpet and it was a great experience. I didn’t know what kind of carpet to get and They help me pick out the right carpet for my home. I would recommend Mo-kan Carpet to family and friends.

Bill is great to work with. On the multifamily side, Mokan is the best company to work with. On the residential, I had great pricing and a quick install.

I needed three rooms carpeted in a short time frame for incoming guests. In my panic, they were able to deliver a beautiful product and help me complete my project in a very tight timeline. Thank you, Mo-Kan!

Bill was super helpful! I’ll definitely come back for my future carpet needs!

Mo-Kan has installed flooring for us on many projects, from small jobs to large apartment complexes. In all of my dealings with them, they have communicated well, performed, and stood behind their work.

Very reliable and nice people they get the work done the proper way, reasonable pricing and very clean

Bill Newkirk worked with us during the challenging phased move-in and renovation of our home to help select,, order and install new carpeting.The installation work was precise and the results are just right for our family.

Its been a few days since I last used Mo-Kan carpets as I no longer do remodeling work in KCK. I found Bill Newkirk and Mo-Kan to be excellent in handling all of my flooring needs. I mainly bought carpet and sheet vinyl. The pricing was always affordable, the installation was reasonably priced, always on time and professionally done.Ill never forget the summer when I had way more work than bodies to install and Bill scheduled installers to come 120 miles west to Junction City, KS, to help me make sure we finished the rentals on time to keep my customers happy.If I were still doing business in the Kansas City area or if I lived in the Kansas City area, there is no question, Id be doing business with Bill Newkirk and Mo-Kan Carpet!Ben Kitchens, Ben Kitchens Painting Co., Inc.

Mo-Kan has always provided me with a good quality product at a reasonable price for all me commercial carpet needs.

My entire family has used Mo Kan over the last 20 years and we will continue to come back ! They are a great company to work with and they care about their customer service

Very dependable & reliable company. Quality carpet & I can contact spare of the moment & the owner always comes through for us.

Mo-Kan Carpet was the absolute best from the very beginning to the very end. Bill Newkirk came to my home, more than needed, but due to changing my mind, he never once seemed to be unpleased. He would always joke around every time I saw him. Once he emailed me my quote he did not bother me about what I was going to do. He allowed me to shop around with no interruptions, and probably because he already knew that no one was going to beat his price he quoted! I shopped 5 other competitors and NO ONE could come close to his bid.The installers were very courteous and the first day the worked well beyond the time that I thought they would head out. I appreciated this very much as I like to get things done as quick as possible but with attention to detail.Bill- you all are the best!

Mo-Kan has always supplied the flooring and tile work I have needed and they have always been very competive and provided a good product. The service is excellent they show up on time and if there is a problem they let you know about it when it happens. I have dealt with MO-Kan since 1982.Dan Gilpin

I could not be happier with my new carpet! Everyone was unbelievably friendly and professional. I will be recommending them to all my friends.

Great job done on my shower and tub. Would definitely recommend.

Been doing business with Bill at Mo-Kan for over a decade. He has an exemplary grasp of product and business, in both residential and commercial.

Every referral I have sent them, has come away thoroughly satisfied, with the quick and friendly service

Bill is great. Really appreciate everything hes donw for us.

I have worked with Bill Newkirk and Mo Kan for almost twenty years. Bill has always been competitive in pricing and very helpful in finding cost effective flooring alternatives. He has skilled installers who work effectively with other subcontractors. Mo Kan is dilligent in schedule compliance and will do everyting possible to keep projects moving.

Bill and Mo-Man Carpets are a great place to get flooring for your home or workplace.

Nice people. Great prices!!Shop mokan carpet for your carpet needs.

Good firm with competitive pricing! I have worked with them for over 20 years.

Our company has been doing business with Mo-Kan carpet for many years. Bill Newkirk is very good to work with and their pricing is competitive.

Great guys to work with, installers are very professional and courteous to our clients and tenants,

Mo-Kan has taking care of me occasionally, and I have been very satisfied each time with their services

Very affordable. Quick to respond!

Mo-Kan Carpet very professional, attention to details, uses good quality produces

Great family owned company to work with.

Great Products, Very Good Prices, Prompt and Detailed!

Always on time, great service!