user
Aladdin Oriental Rug Gallery
4118 Broadway St # 101, Kansas City, MO 64111, United States
Appearance
Aladdin Oriental Rug Gallery

Comments
Ra
Review β„–1

Great and professional service! Aladdin Oriental Rug carpet cleaning and restoration is one of a kind, on time and impeccable service. They did an excellent job for us and I would recommend them to anyone and use them again in the future! Five stars for sure πŸ‘

Ky
Review β„–2

I just bought three rugs from Massoud and I am impressed by his extensive knowledge of rugs, immense selection and ability to find something hat suited my color selection and style. I would definitely recommend Aladdin Rugs for anyone who is looking for hand knotted authentic rugs of great quality.

Sh
Review β„–3

Very knowledgeable and large inventory of amazing antique & new rugs! Very Affortable as well

Ca
Review β„–4

I bought this beautiful silk rug from Massoud and it’s amazing! He was very friend and not pushy at all. He really spent time finding me my dream rug for my office. Thank you Massoud!!

Pe
Review β„–5

I had an absolutely delightful shopping experience. I knew exactly what I wanted, and they worked so hard to find the perfect fit for me. I worked with both Massaud $ Shahin. Married, both from Iran and been in the business for over 40 years. They made certain the deminsions were what I asked for, washed the rug prior to my taking it home, gave me cushions for under each rug so they would not slip on my wood floors at home. I have two more rugs i want, and definitely will be calling Shahine & Massaud to schedule our next appt. Their customer service is a 10+.

Le
Review β„–6

Amazing customer service and amazing rugs! Owner helped us find the perfect rug!

Ma
Review β„–7

Dima Soultan I disagree with the events of what you describe actually happened. I’ve come to terms with myself that your inaccurate review will likely stand but I’d like my response to stand with it. We pride ourselves on our product/service and the high quality customer service standards we maintain. We are sorry you had a bad experience. We’ve been in business 44 years, we serve hundreds of customers, and we strive to create the best possible experience for every single one of them. It’s important to us that our customers are more than satisfied but under the circumstances given how baseless your accusations are there is no point in seeking an opportunity to resolve this issue!

FA
Review β„–8

Mr. Tehrani is one of the most attentive, knowleglable and professional rug dealers Ive ever met! He actually takes great pride in his work, and is an absolute pleasure to do business with. I cant recommend him highly enough!

Di
Review β„–9

If there was a scale of 5 negative stars I would give them five negative starsI come from Syrian background ,from Aleppo city, an ancient major silk road city , with all the wealth, art, and antiques that stratigic location can bring over thousands of years.Some of the city rugs dealers are mentioned, cited, and referenced in important Oriental rugs books such as Mr.Hampick (an Armenian Syrian rugs dealer runs a family business goes back to more than 200 years ago,his family traded between Syria and Armenia and upon the Armenian genocides they chose to settle in Aleppo and run the business from there). Mr.Hampick is cited in Sir William Eagltons book( who is an American dipolomat served in the near middle east region and one of the most knowledgealble western people on the topic of oriental rugs) the book citing and referencing Mr. Hampick is An Introduction to Kurdish Rugs and Other Weavings . Now; my family history roots in Aleppo goes to 700 years ago, they are rugs fanatics,owned and collected oriental and tribal rugs for hundered of years, at home I learnt so much abour rugs, types, standards used to evaluate them.. an so on.I walked the afternoon of Saturday 11/23 /2019 to this rugs Gallery ,with only two of our own collection ( which I know exactly the source, type, age, value of both of them) and I intended to test the gentleman,sKnowledge and level of expertise so I can feel comfortable to buy and spend money at his Gallery to expand our (my husband and I) own collection. I thought if he gives me the correct information about my rugs,I will definelty start buying. The gentleman turned out to be a horrible business man and a crook! He gave me the correct type of one of the rugs but not the other, total failure to estimate the age and value for both of the rugs ( he probably thought I am selling them), however when I corrected him on the age, he got furious and obnoxious and realized I have fair knowledge and I am not a random customer.I offered to buy right away similar or alike rugs to mine with the prices he was giving, he brought a terrible rug with 3 times the number of stiches per cm2 and with literary holes and terrible shape,and I told him you can not claim its the same , starting by stiches number then rug shape,condition,and age -- he literary started yelling at me and picked up my rugs rudly and disrespectfully and throw them in my face asking me to get out!!!Pathetic business man, realized that he is challenged and his level of expertise is poor and he is DISHONEST so he acted histrionically.One tip reveals how fake this trader is that only real rugs lovers and experts know it: a rug dealer will NEVER EVER step with his shoes on your rug specially if it is a praying size rug not area rug (not mentioning you are already telling them it is put on the lid of the piano). The real rug trader will ask you first if it is okay to walk with shoes on ur rug or you prefer them to be shoeless. This guy walked with shoes back and forth over my small rug that is praying size rug and we put it on top of the piano lid.I am so sorry - but this Gallery is not an honest business by any means. The lady there was nice though and felt very embarrased by her husband/boss.

Information
33 Photos
9 Comments
4.3 Rating
  • Address:4118 Broadway St # 101, Kansas City, MO 64111, United States
  • Site:http://www.aladdinorientalrugs.net/
  • Phone:+1 816-931-0872
Categories
  • Carpet store
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–5PM
  • Wednesday:Closed
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Similar organizations