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Ace Heating & Air
2065 Airport Rd, Kalispell, MT 59901, United States
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Ace Heating & Air
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ms
Review №1

From estimates to explanations, the Ace team have been absolutely the best. We were using a different heating and cooling company with no resolution of our issues (but lots of frustrations). Kyler and his team were honest, explained issues so we understood and very thorough. I am so pleased to have all our heating and cooling issues resolved. Work was done extremely efficiently and professionally. Would recommend Ace to anyone! 5 stars!

Dr
Review №2

Hi I am leaving a review on services on property and A/C unit. First they charge $90.00 some dollars just to come out which I think is a little out of line but maybe not. Then the tech who was very courteous and knowledgeable said he could not find the leak but put in a pound of Freon and hoped it worked. In the end and 90s to 101 degrees all this week it’s not looking good. We ended up paying them almost $500.00 for not fixing the issue. Naturally we have them coming out for an estimate on replacing the unit on 26th of July. So anyway I would give the tech a rating of 4 but the overall experience and monies spent for literally nothing a 2. Wish I could do better but really feel taken.

Lo
Review №3

Could not be happier with the service we received! Kyler gave us a great quote and Lars installed everything in a timely manner.Highly recommend!

Pa
Review №4

Marlene and Mike of Ace Heating were very helpful in obtaining and installing a fan to get my ground source heat pump up and running again, despite the delays so commonplace with getting and shipping parts.

Do
Review №5

The repairman was punctual and pleasant and informative. He explained things so i understood them. Will definitely use them again.

C
Review №6

Kyler and crew rock! Ace is my go-to plumbing for system knowledge and responsiveness. They have replaced a boiler furnace, hot water heater, and thermostats for me, all with quality work. I trust their knowledge with hydronic in-floor heat systems. Professional, courteous, and reliable.

Ad
Review №7

Very great experience, service person was very knowledgeable. Took time to explain what was wrong and showed us what to do should the problem occur again. Very polite really enjoyed talking with him.

Ad
Review №8

They were able to get us in quickly when the weather turned cold (and when another company had been stringing us along, unable to get the job done). They were very friendly over the phone and professional in person. Ace saved us from freezing and we appreciate it!

Ca
Review №9

Absolutely fantastic company with wonderful, efficient, courteous staff. No hard sale pressure tactics and always just a seamless transaction. Have used them twice and never had any issues whatsoever.

Tr
Review №10

I had a chance to work at ace heating and air for a short amount of time. Everyone there was great to work with. All the workers are very experienced and great at what they do. I highly recommend them if you need any sort of hvac work done. The only thing that is questionable is there apprenticeship program. There is a “30 day” period to learn EVERYTHING. If you have no knowledge of hvac, this so called apprenticeship is not a learning program its more for an experienced person with background knowledge of hvac.

Su
Review №11

I was extremely pleased with the service I received. The technician was very pleasant and helpful with any questions I had. I will definitely recommend your company to family and friends.

Ho
Review №12

My heater was smelling like an electrical fire and we called ace after hours and they came over within 20 minutes and Kyler informed me that my heater did in fact catch fire and he repaired it within an hour. He did an awesome job. Highly recommend!

Ri
Review №13

Ace Heating & Air is a total 5-Star business in every way! They have the best price, and best installation expertise in all Northwest Montana! Their job performance and kind courtesy is all one can hope to expect in all manners! I heartily endorse them to all residential and business owners!

Jo
Review №14

Kristen is terrific. She cleaned and tuned up both our central heating and air-conditioning. She had to crawl into our crawlspace numerous times. Very pleased with her work.

Si
Review №15

Ace heating and air is great, I highly recommend this company. They were timely in their response to my service request and very professional throughout the entire process. Their prices are fair and they do not recommend anything you don’t need. What more can you ask for?

Aa
Review №16

Came and did all the trouble shooting, gave us a quote in less than a day. Waited for all the parts to come in and then scheduled an appointment to install. Am very pleased with the respect and cleanliness of the service person. Thank you and keep up the good work!

Sa
Review №17

Ace was exceptionally good at taking care of our heating problem. It was a Done Quick and very professional. Kristen is outstanding at her job and very good with customer service skills. This place definitely earns five stars and even more!

Mo
Review №18

I am very happy with all aspects of dealing with Ace heating and cooling. They recently installed an air conditioner in our master bedroom. Jason was very helpful when he came to look at our room and give us a proposal. Nathan and his helper did a great job installing it. I got 4 companies to come out and give us proposals. I choose the other 3 companies because theyve been around a long time and have done work for us before, and asked Ace to come out because they got so many good reviews and I was curious about them. The proposal from Ace was the lowest price, used the best brand of equipment, and they could schedule us in the soonest. It was an easy choice and Im very happy I went with them. The most impressive thing in my mind is that the place I wanted to put it didnt really work according to the manufacturers recommendations. They figured out a creative way to make it work, while meeting the manufacturers recommendations, and did it even though it was quite a bit more work for them - and they didnt charge me any more for the extra work. AND I just got an email saying they even registered it for me for the warranty - an unexpected nice surprise. I would definitely use them again.

Ge
Review №19

Our furnace went out in 10 degree weather and we were forced to spend a night shivering under piles of blankets. Ace sent Kristin out in the morning and we were thoroughly impressed with her knowledge and professionalism in getting us up and running.She went above and beyond and we wont hesitate to request her for any heating and cooling needs in future. Thanks Ace!

Al
Review №20

Timely, courteous, and thorough. Our service call was completed in a professional manner with the issue resolved.

Ca
Review №21

Great service! Very friendly tech and very knowledgeable. I feel confident in what I was told and will rest easy tonight that everything is working just fine. Highly recommend!

Ta
Review №22

I have had ACE Heating out twice under rather urgent issues - they arrive promptly, are very knowledgeable and friendly, They quickly assessed the problem and solved it under less than ideal situations. Their rates are good. I would highly recommend them to everyone.

Ge
Review №23

Ace is always timely, and charges are reasonableGreat service!!

Ho
Review №24

This is my first job with Ace Heating and Air and I will definitely work with them again. Quinten and Josh have been great to work with. They are communicative, organized, and timely with their work. I am delighted to find quality work and a good work ethic with Ace!

sa
Review №25

Ace heating and air provided excellent support. They were very easy to communicate with. Scheduling appointments was fast and convenient and they were timely and dependable. They came out and spent the extra time to make sure the problem was diagnosed and fixed. Im so thankful for finding a company like this. It was so refreshing working with them a d I would recommend their services to anyone. Thank you so much!!

Da
Review №26

Excellent service. They ended up needing two different techs to come out over two days to complete the job, and both were great. Nice people to deal with, as well. No muss, no fuss, the estimate was what I paid. Id definitely use them again.

Ke
Review №27

This is the 2nd time Kyler and Ace Heating & Air has come through for me. The first time was a heating issue (full review also on here). This time it was a cooling issue. This past week it’s been in the mid to high 80’s, with today and the next few days looking like it’s going to be in the mid 90’s.My AC randomly stopped working. And by stopped working, I mean it stopped blowing cold air. Everything still seemed to function as normal, except it was just blowing air. It wasn’t cold or even cool, just “air”. Because it had worked one day and then all of a sudden stopped, I figured it was just a fluke. I checked the filter and breaker box, nothing. I thought it might be a thermostat issue, so I went through the Menu. I even contacted the thermostat manufacturer customer service to walk me through resetting the thermostat and still nothing. I called AH&A a week ago when my AC first went out and was told they were booked solid for a couple of weeks. I thought I could make due until then, but quickly realized my dogs were not happy with how warm it was in the house. Knowing that we were on the brink of a heat wave, I called AH&A again and even though they were still booked solid, Kyler (again) said he’d fit me in and get me taken care of. He called a couple of hours later while I was still at work to let me know he was in his way. When I got home about 15min. later, he was already in front of my house. I explained to him what happened and what I did to try to remedy. He took the time to listen and then during his diagnostic, he explained to me step by step what he was doing and why. Upon entering my home, he and his associate (don’t remember his name) both put on protective booties to not track dirt in. Little things like that really make me appreciate their respectfulness. He was at my house for about an hour before determining what the root issue was and getting my house nice and cool again. Kyler also took the time to explain my repair and future maintenance options in a manner that was both informative and easy to understand. I am very happy with AH&A’s responsiveness, professionalism, workmanship and value. I highly recommend them for any/all of your heating and cooling needs. 5-Stars!!

Tr
Review №28

ACE is the best heating and air company in the valley based on my experience. Their prices are fair. They identified the issues and fixed them without creating additional charges or needless mark ups A’s we had with another large company in the valley. When other companies were scheduling 2 to 3 weeks out, they came in two days. They found a mid-wiring with my system that had been there likely since it was Installed in 2007. They have prompt, kind, and considerate customer service and their prices are extremely fair! I had such a great experience, we signed up for their annual service. Thank you Ace!

Si
Review №29

I’d like to leave a very good positive review for Ace heating & Air. Christy was the technician that came to my house. She was great!!! Very knowledgeable on her profession and very professional. She answered questions, and provided good advice for future prevention on my cooling system. The scheduling was perfect!! I talk to the phone answering service and they were very helpful to get a technician to my house on the same day!! Christy has the problem figured out in under 15 minutes. Awesome work!! I will be using Ace Heating and Air for any future repairs.

Be
Review №30

Great attention to detail. Worked well with all other subs. Solved every problem thrown at them easily

Ha
Review №31

Ace was very easy to work with and had friendly and professional installers. A great product and pleasant experience.

Ba
Review №32

Their customer service is exceptional. They fit me in even though they had very busy schedules during a heatwave when air conditioners act up. I really appreciate the honesty and old time Montana style. Thanks Ace.

Ni
Review №33

Very respectful and polite, I appreciated how fast my heater was fixed, Great overall service and experience.

Ju
Review №34

Great company, I would recommend them to anyone. They are a heating and cooling contractor that can truly be trusted and relied upon. They went above and beyond in my project and I have no doubt they will continue to exceed my expectations and the expectations of anyone that hires them.

Me
Review №35

Jake was amazing, will ask for him if we ever need help again.

Ji
Review №36

My experience so far has been good with Ace Waiting for a furnace blower motor to be delivered and installed tomorrow

Ly
Review №37

Livia was very personable and answered all questions, provided email confirmations and was organized.Nathan was easy going, did not seem rushed, and did a thorough job. He suggested the answers to solve my problems, and stayed extra time to do the job right.

He
Review №38

Amazing customer service.

da
Review №39

Absolutely love Ace Heating. Great service and knowledgeable technicians

Da
Review №40

Great staff. Definitely glad that we chose Ace to work on our project.

St
Review №41

The technician was very knowledgeable, helpful and most of all I really appreciate the fact that he didnt seem rushed. He was very respectful and offered to put covers on his shoes before entering our house:)Thank you!Stefanie.

Do
Review №42

Great service very personable technician And my stuff works great.

Ad
Review №43

Went looking on-line for an HVAC company to service our AC/Heating Unit at our home in Bigfork. Decided on ACE because of outstanding reviews by other ACE customers and the reviews did not disappoint! ACE was friendly, professional, engaging and customer service focused. Jake was an excellent representative of ACE throughout the maintenance/service call. Very knowledgeable and polite. The work was completed as requested and was done correctly the first time! 5 stars for customer service, attention to detail and reasonable prices! Thanks ACE Heating & Air!

Mi
Review №44

They came and told us we needed to replace a gasket at the heat exchange. The tech verified that he had the gasket at the shop. Then a few minutes later he came back and said that he would now suggest that we replace the furnace over a $20 dollar seal! He said he would not replace the gasket because of liability concerns. We then asked if we could purchase the gasket from him. By gasket I am referring to what equates to a strip of insulation that adheres to the front panel by the heat exchange. He said they do not sale their parts retail. After he left I called and asked if he could tell me the material that I needed to look for. They said they would call me back with the information and never did. They charged my card $100 dollars and wouldnt even give me the information I needed to do the repair myself. We live in a very cold part of Montana and have 3 kids. Now we have to pay another company a diagnostics fee to come and tell us the same information so we can get the gasket replaced. Thanks for not very much. I gave them 2 stars because the visit did result in us knowing what was wrong. In the end it costed $65 plus another diagnostics fee to get the issue fixed. Still much less then the estimate of $2500 for a replacement. For new installations this place may be great but for repairs you may want to seek a second opinion before trusting a suggestion to replace.

El
Review №45

I am happy with the services provided and thankful for their ability to provide the services promptly. I will gladly recommend them to others.

Ka
Review №46

The service was prompt and professional. Kade and Kyler were very knowledgeable and courteous. Thank you so much for your fast service.

ke
Review №47

When our boiler went out, we contacted several companies before deciding on Ace. Kyler provided fair estimates and answered all of our questions so we could make an informed decision. The install was scheduled quickly, Nathan and Kyler were very professional, and the team stayed late to finish the job. Ace was a pleasure to work with!

St
Review №48

You cant get better customer service than this company. Had reznor heater installed in my shop. Will use ace heating & air again on a future project. Thanks again.

Mi
Review №49

Everything about my interactions with Ace has been wonderful. Nathan really helped us out today. Ive found my go to heating and air place.

Li
Review №50

Requested a quote for heat in our home addition. Melinda suggested the perfect solution for our needs.

Fr
Review №51

Kristin is the best heating and cooling technician we have ever had. Very few are as pleasant and competent and dependable as she is.........Frank and Toni Kolendich

Ti
Review №52

Very polite, on time and great communication. Will call again for future trouble

Da
Review №53

Highly recommend. Needed someone to install a Propane Gas line into the house. Great Communication. Showed up when promised and did a great job on the installation.

Be
Review №54

Belinda Anderson came out and accessed our heater. She was very informative and very friendly,on time.really nice person who cares

de
Review №55

Excellent service. Everyone with Ace Heating & Air was knowledgeable and professional. I enjoyed working with them and highly recommend there services.

Wi
Review №56

Impeccable service, quality, and professionalism all around. Kyler and his team installed a crawl space HVAC humidifier which needed some custom thought. Very clean and thought out install. Thanks to Nathan as well who took plenty of time to explain how the entire system works. I will be using Ace for all my needs in future. Great business and great people!!

Je
Review №57

I was very pleased with the service from ACE. I was able to get a next day appointment. Kristin R was very polite and understanding to my issues and addressed them all in a very timely manner.

Pa
Review №58

Wonderful experience

To
Review №59

Our A/C shut off on a weekend with 90+ degree weather. Im so glad Ace was there and had a tech come out and take a look at it. He did what he could to fix our issue to at least get us through the heat until we can get a new heat pump.

Da
Review №60

It is a pleasure to work with true professional HVAC contractors. They give fair bids and follow through with their promises. I have used them on two residential retrofits, and one commercial new construction project. The final product each time has turned out better than expected, and the equipment performs as promised. These guys stand behind all of their work 100%.I would recommend them to anyone looking for a quality HVAC contractor for new construction or a retrofit. Keep up the good work!

st
Review №61

Ace installed an electronic air purification system to our forced air system, they did such a great job that we had them come back and do two more projects for us!

Da
Review №62

As a GC I fined Ace to be sensitive to my schedule. And the craftsmanship is the best. Dave

Tr
Review №63

Our a/c went out at the office and Ace Heating & Air was able to temporarily fix the unit while they waited for a part to come in. It was a busy time of year for a/c problems as well and we were thankful we didnt have to wait very long to be cool and comfy again!

Lu
Review №64

Kyler and his company are top notch, always ready to handle any problems, I have used Ace for numerous boiler emergencies and they are always there.The entire staff is knowledgeable and always eager to answer any questions about HVAC and the changing handlers. Ben, Cristin and Livia were more than efficient on the install on our new home.

Br
Review №65

Timely installation, professional and friendly employees, all at a reasonable cost. Thanks much Ace, well see you again next time we need some HVAC work.

Ly
Review №66

Friendly, Professional, On-Time, and did excellent work. Very positive experiences thus far!!

Da
Review №67

The service tech was polite, helpful and complete in what he was asked to do.

Mi
Review №68

Installed Central Air at my house. Prompt, professional and central air is a Godsend

La
Review №69

It has been several years since Kyler has been at our home. Kyler set up the heat exchanger for our radiant heating system with a wood fired boiler. He intergrated the new system with the existing gas fired boiler.I have considerable respect and trust for his technical skills and found him to be considerate, honest and highly ethical. Kyler and ACE are my go to people for my heating system.Kyler recently returned to our residence to service the gas boiler and fix a circulation pump. He performed repaired the pump rather than replace it as a cost savings measure to me. I believe others would have ran up the bill to maximize profit. Instead he was looking out for my best interests. Thats not the normal in the Flathead. Great job, you have me as a client forever.Larry Dugan

Mi
Review №70

Prompt service by nice people. Would use them again.

Ky
Review №71

Kyler and his team could not have been more professional. They showed up on time and did what they said they would do for the price agreed upon. I would definitely recommend them and have already several times.

Mi
Review №72

Excellent company. Prompt and professional.

St
Review №73

Great communication and service

La
Review №74

Fast and friendly.

Ro
Review №75

Professional, on time, listens to the customer.A1 service all the time.

Information
10 Photos
75 Comments
4.9 Rating
  • Address:2065 Airport Rd, Kalispell, MT 59901, United States
  • Site:http://www.ace-comfort.com/
  • Phone:+1 406-756-3300
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air filter supplier
  • Commercial refrigeration
  • Fireplace store
  • Furnace repair service
  • Heating equipment supplier
  • Sheet metal contractor
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Repair services:Yes
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