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WiCom Mobile
2912 Bristol Hwy, Johnson City, TN 37601, United States
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WiCom Mobile
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Di
Review №1

We recently got a new phone and the guys at WiCom Mobile went out of their way to help set it up and transfer information from the old phone. We couldnt be happier with their service and highly recommend them all your cell phone needs!

K
Review №2

Great place wonderful customer service they will help you find the best phone for you. They are kind and always stand behind their products. If you have an issue they have a solution.

Ra
Review №3

Great place really helpful staff will recommend to everyone I know to get there phone needs taken care of

Br
Review №4

The guys at WiCom are awesome! They are extremely knowledgeable about various electronics, but in my experience phones specifically. Saved me a LOT of money by going to them when my phone bit the dust & I needed to buy a new one. Instead of spending $800 at my cell phone provider I was able to trade in my old busted up phone for a newer model for only $150! If u like saving money & are in a rush for a new device I HIGHLY recommend visiting WiCom before anywhere else!!

He
Review №5

The guys in here are helpful and knowledgeable.

El
Review №6

Great people. They had to transfer my phone to another phone and not all my photos would fit, they gave me one with more storage for no extra cost. Such nice people. Very flexible. Highly recommend.

Se
Review №7

Literally the only place I go for phone repairs. Been coming here since ~2015. Staff is nice, but most importantly, straight forward about their repairs/prices. Ive found its always been cheapest to come here vs. Best Buys Geek Squad or trying to go through the manufacturer and having to wait 3-5 business days for your phone to return.

Mi
Review №8

They do great work and are so helpful. Thanks guys

Je
Review №9

Customer service was awesome very professional, helpful, knowledgeable and fast service at a great price

Gs
Review №10

Super good people who are very honest and professional I would recommend them as the best in the tri cities area for all your cellular needs. I have been a customer here since they opened there doors and I have been treated with nothing but the upmost respect from all the staff they take time out to explain my repairs and why it was necessary and they never do anything to my phone without me knowing it first unlike most around here in the area. Honesty is very hard to find anymore but these folks are the meaning of a good honest business. (Bug) From Johnson City TN

An
Review №11

This place is amazing! Went to verizon was told they couldnt help me with a charger port not working. They wouldnt do a claim on the insurance or warranty. These guys were great! They were able to look at my phone and fix it. They are super friendly in there as well! I will definitely recommend these guys to anyone needing repairs or just having their phones looks at

Da
Review №12

Fast and easy service! Love them just got my new iPhone 6. Gave me a great deal on a tempered glass and a case to go with my new 6. Will defiantly come back

Da
Review №13

I went to see about getting a new phone so that i would not have to sign up for a new contract or plan. The staff was very professional, responsible, & understanding of my needs. Several solutions were recommended. I had to decide and took a few weeks and decided upon Android & Samsung from prior positive experience. Rob and the guys were great. I would recommend that you look right here locally.

Se
Review №14

Best place to get an unlocked smartphone. Exceptional customer service and great selection of devices. They offer repair services and can even order phones, though the retail price can vary. They have done great repair work for me, on an iPhone & an LG G Flex

Ta
Review №15

These guys are great! I have needed my phone repaired a few times and they have done so quickly with great service and price. Great quality. We will continue to use them if the need arrives.

Mi
Review №16

These guys saved me from having to get a new iPhone 6 after I dropped mine. They did an awesome job and were what I expected to pay. They were also all very nice and helpful. This is the way a business is suppose to work. Thank you guys!!

K
Review №17

WiCom is the best place to buy phones in Johnson City. They have a great selection of phones. The employees are knowledgeable, friendly, and super helpful. We will continue to buy our phones only at WiCom.

Sh
Review №18

What a fantastic place to go to! Wonderful, smart & so very kind to help my daughter & myself out with our phones. I will always give them my business now! 😊😊😊😊😊

Br
Review №19

This place is awesome. Took my S6 to get fixed for water damage. 4 days later its like brand new. Prices are great and customer service is awesome and very helpful.

Ca
Review №20

I had the pleasure of working with Rob at WiCom Mobile today. It was one of the best customer service experiences I’ve ever been a part of. They earned a customer for life and I highly recommend them for all of your electronic/phone/tablet needs.

Ki
Review №21

I have been a customer for 4 years and their service just keeps getting better. I recently switched my whole family to verizon at this store. Verizon failed to port last number and Verizon gave up on fixing the problem. Rob spent 12 hours fighting them on my behalf and WON! If you need someone local to work with you to have phones and service WiCom Mobile is the best there is.

Ka
Review №22

These guys were great! Super helpful. Best price and took care of everything! 10/10 recommend.

Re
Review №23

Very good phones and good deals. All the guys working there are also a ton of help on setting you up on your new phone. 10/10 would recommend this place. Why pay 100+ $ a month on a contract phone when you can bay 40$ a month on one best way to save a lot of money too

Wa
Review №24

Extremely positive experience here. 5/5 for knowledge, service, and price. Good people.

Er
Review №25

They were quick and easy. Explained each question we had. Very affordable! I highly recommend!!

Sh
Review №26

It doesnt matter your problems about your phone the owner is so patient and suggestions about the fixes. Being a loyal customer he throws free stuff in.. Wow love this place.

Al
Review №27

I’ve actually bought two of my phones here, along with two life proof cases. Very kind and pleasent staff. The prices are great and so are the products!!

Sc
Review №28

They did what they said at the price they quoted. 15 min faster than promised. Even gave me a beater phone to use while mine was being repaired. What else can you ask for. Good dudes!

Ku
Review №29

These guys are great. Rob knew exactly what we needed and was very helpful. Great customer service. We will definitely be going back.

Be
Review №30

This is my first review. I presented them with my dead mobile phone and they had it diagnosed and fixed within half-a-hour. Prices are very reasonable. Im impressed.

Mi
Review №31

I personally wouldnt buy anything from them. Bought 2 phones for $225 and only got paid $160 for both of them. Both were AT&T and wouldnt work. Ive had AT&T for almost 20 years with no problems. Whoever fixed these phones had no clue what they were doing. I have another AT&T phone with absolutely no problems. But I didnt buy from Wicom. Sorry youre not worth me rating you.

Ju
Review №32

I really appreciated the time they spent with me getting my phone to work again. They didnt let me lose any of my info. Thanks so much guys. They were very patient with this old woman.

Te
Review №33

These guys are great. They are very knowledgeable about their phones. I will never trade anywhere else

Ca
Review №34

Super nice and helpful. They were able to replace the battery in both my phone and my sons phone.

Be
Review №35

Super nice guys! They’re very knowledgeable, quick and had the cheapest price for repairing my cracked phone screen!

Re
Review №36

Thanks for the new battery. Service was excellent and quick. I really appreciate it.

Ha
Review №37

Best place to buy used phones! We have been coming here for 2 years and always get a great deal on great phones. :)

C
Review №38

Awesome little place.. Definitely check here for all ur cellphone and tablet needs before going to any of the other more expensive stores..They offer great discounts on about anything.

Ch
Review №39

I came in with a broken phone and these guys hooked me up gave me a great phone a great deal and were so helpful and nice! Five stars for me!

Al
Review №40

Really great service and super nice people. Definitely coming back if I ever need a repair.

Da
Review №41

They did great and I had one of the best experience at a cell phone store ever

Ma
Review №42

Excellent! Best place in town to get smartphone/tablet repairs done. Good inventory selection if your shopping for a cell phone or tablet as well !

Do
Review №43

I have bought several phones from here, and all have been great. This is my go-to place for all of my cell phone needs!

Ha
Review №44

This place is so nice they were very helpful when I broke my phone after 4 days. They even gave me a free case an otter box !! So i wouldnt break it again :)

Je
Review №45

Honest guys, have traded with for a few years now. Highly recommend

Vi
Review №46

The guys at WiCom were very friendly and helpful. I would definitely suggest shopping here if youre looking for great service and a good deal on a new phone.

Al
Review №47

If I could give this place less than one star I would. Never go here. I got my shattered screen replaced and I dont know what their process is but obviously its not good as, just a few months after I got my screen replaced, the screen is actually lifting and separating from the phone and the phone is glitching so bad I cant use it. As a university student who lives two hours away from my family, this is one of the worst things that could happen as I will not be able to reach my family should anything happen to me. I was hoping as I am two hours away and unable to reach one of their branches they could refund me as I paid $140+ to get this screen replaced but not only were they very rude to me, they said there was nothing they could do as there is a 30 day warranty (that I was not informed of) and months have passed since then. I do not have the money to go get my screen replaced AGAIN and my contract does not end until next summer so I am stranded without a phone or a means to reach my family. Thanks.

ja
Review №48

My experience at Wi-Com Mobile was awesome I highly recommend it if you need to purchase a new phone like I did or repair or anything. They will give you the help they need the service is fantastic.

Ma
Review №49

They kept helping with my S3 phone until the last resort was to give me an S4 and they did without charging me anything extra...love these guys!!!! Thanks to all of them for helping me do much!!!

de
Review №50

Great service. i felt like they were honest.

Ni
Review №51

That beautiful man helped me fix me phone!

je
Review №52

Great place to do business . Go see Rob great guy.

Sa
Review №53

Will be back any and every time! Excellent customer service, excellent products, and if possible, even better agents! Definitely recommend these guys for any technology needs!

K
Review №54

They are fantastic! Best customer service and always tell you the truth! No up sales pitch Honest people!

Ta
Review №55

An awesome place for phones and accessories...the people who work there are easy and fun to work with...go check this place out

Da
Review №56

I really like them theyre always helpful

Sh
Review №57

Recommended by Verizon. Very knowledgeable, friendly and helpful!

an
Review №58

Best place in town for all your cell phone needs.

Ke
Review №59

Very helpful and nice staff! They always work with you.

Di
Review №60

Great service! Im a repeat customer. Great deal!

Ro
Review №61

These guys are the best at any phone issue you may have..The most knowledgeable and friendly service in the tri cities..You wont find better service or prices anywhere for all your cell phone needs

De
Review №62

They saved data on my phone after I dropped it in water and sold me a newer iphone and gave me the best service. I highly recommend them to my friends and family.

Ri
Review №63

I love the customer service they have always been helpful and very nice and professional. I have been to the place across town and they are a different company but very rude

An
Review №64

Excellent customer service!

Ch
Review №65

Great customer service. Best in the tricities!!

Ca
Review №66

These guys are great ppl n very friendly

Ch
Review №67

Nice family staff and they stand behind their service

Cy
Review №68

Great service and nice selection of used phones

Ti
Review №69

They are great and quick and helped me get a wonderful phone

Go
Review №70

We had an older model android phone and they gave us almost as much as we had paid for the phone initially on a 2 yr contract! Thanks guys youre awesome.

jo
Review №71

Awesome customer service. They go the extra mile!

Pa
Review №72

Great place would drive to johnson city anytime to go to wicom than the place in Elizabethton ccpr they really suck praised 40 dollars for nothing

Ki
Review №73

Very professional and helpful

Su
Review №74

The service was great, and the team is awesome!!! I would definitely recommend them to anyone who needs a phone or a repair!

Je
Review №75

Always get great service!!! Great company!

Ja
Review №76

Excellent service, knowledgeable staff and great device variety. If you need a phone and dont know what you want, this is the place to go.

me
Review №77

Very helpful and professional. Fixed phone in couple hours.

Ja
Review №78

They were really nice and helpfull!

Je
Review №79

Wicom Mobile is awesome yry it out

Do
Review №80

Great computer help.

mi
Review №81

Great customer service. Thanks!

Tr
Review №82

Always great service

Pa
Review №83

Best survive ever...

Ru
Review №84

Get place to buy a phone

Do
Review №85

Great customer service Great folks

Ta
Review №86

Friendly smart & cheap

Ke
Review №87

Excellent customer care

Wi
Review №88

Great site

Te
Review №89

Is very good

Information
32 Photos
89 Comments
4.7 Rating
  • Address:2912 Bristol Hwy, Johnson City, TN 37601, United States
  • Site:http://www.wicommobile.com/
  • Phone:+1 423-631-0610
Categories
  • Cell phone store
  • Cell phone accessory store
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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