Johnson City Nissan
3526 Bristol Hwy, Johnson City, TN 37601, United States

Review №1

Thank you to my salesman Aaron Gillespie. I highly recommend him. He did an awesome job and he is very professional. If you want the best car buying experience at a dealership willing to work with you I 100% recommend Johnson City Nissan and ask for Aaron

Review №2

I had a great buying experience with Johnson City Nissan, there was limit stock of the truck I wanted and they found one in the color I really wanted. They worked with me to get the most for trade in on my vehicle and payments were I needed them to be. Big shout out to Jon B. for being amazing.

Review №3

Very disappointed! I drove two hours to see what the best cash price on 2021 Nissan Kick was. They would not even talk to me until I test drove the vehicle. I have already driven one and asked if I can just get my best price? They would not even talk about a price. Disappointing!

Review №4

Very pleased with the services I received. Everyone was very pleasant and helpful. And my salesman Aaron Gillespie went thr extra mile, literally and figuratively to get me in my new car. Thanks so much.

Review №5

Had flood lights replaced. It was a tough job, but JCN was very efficient and proficient with their work. Thank you very much.

Review №6

We had a great experience at the dealership. They worked with us on Financing options that made the difference. Ron and Craig were very friendly, caring and understanding to our needs. This was our first time purchasing a Nissan. We will definitely be repeat customers!Thanks again!

Review №7

Harold Limburg went above & beyond — No-pressure, I didnt feel rushed, trustworthy, and listened tentatively to all my needs and/or concerns. If you are as picky and pay attention to detail as I am when it comes to buying a new vehicle, Harold is the man to see for he is definitely a man of great patience. Dylan Fields (sales manager) also deserves credit as well for working so hard to get to a number we could both agree on and the price was exactly as negotiated (no last-minute surprises) And finally after finding the truck I wanted, making the deal, Dean Wooton (finance manager) made the paperwork quick, painless, and everything explained in great detail before signing. All three of these gentlemen stayed late to wrap up the deal never complaining or making me feel rushed and I highly recommend all three!

Review №8

Just bought a new car from Aaron Gillespie. He was extremely informative and attentive. Not pushy at all. Super personable and friendly. All in all, it was a great experience

Review №9

I purchased a car with the help Kerry Bender on Friday. He was extremely helpful and knowledgeable. I truly appreciate his help!

Review №10

They had my service done in almost the exact time they told me it would be ready. All the staff I came in contact with was very nice and courteous. They also went ahead and fixed a recall that was due without me having to ask.

Review №11

Man my dude mike wells the champ didn’t even plan on coming but his service made me pull through with the plan he had so if you in area or need care definitely go give him a shout ,Craig also my finance guy amazing them two like Kobe and Shaq

Review №12

Came in to look at the Kicks. Was not pressured by anyone. They opened a car for us to look at and said I will be over here if you need anything. We went into the building where we were greeted. Still no pressure. We dealt with the General Manager at first then we finished up with the salesman. Overall great buying experience. We purchased 2 Nissan Kicks that day.Highly recommend this Dealership.

Review №13

The best service hands down from any dealership we have experienced. Our salesman Mike “The Champ” Wells was the best and Dean Wooton in finance did an awesome job going over everything. We love our Pathfinder with our growing family! Thank you so much!!

Review №14

Worked with Mike.. had a wonderful experience. If you’re looking for someone good to work with make an appointment with him:)

Review №15

Had a very good experience with Johnson City Nissan. Our salesman Aaron was awesome. He fought to get us in a new 2022 nissan pathfinder and we walked out of there very happy and the proud owners of our first brand new car. Could not be happier with our new car. Thank you Aaron.

Review №16

Jackson was the best car salesman i’ve ever met. He was very kind, helpful, and welcoming. He assisted me in buying my second car, that I must mention I’m in love with, and he made me feel so comfortable and less anxious. The entire staff was kind and helpful. I would definitely buy from him and this dealership again!!

Review №17

Tyrus Rollins was great and patient while I figured out what I wanted (even in the rain) and I get to go home with a beautiful Chrysler 300. You guys are awesome!

Review №18

Spoke with an Aaron Gillespie. Great customer service. Super friendly knew his cars and gave me an fantastic deal. 10/10 recommend

Review №19

Thank you very much for great customer service. It’s great to be treated like a person and not just another dollar like most dealerships. Doug went out of his way to find exactly what we wanted and Dylan the sales manager made it happen for us on OUR terms. They listened to our wants and needs and delivered on every aspect. Johnson City Nissan is by far a dealership that cares about the customer.

Review №20

My salesman Mike Wells and Craig in finance really went above and beyond to get me an affordable payment on my new Versa! Im a customer for life!!

Review №21

I Purchased their 2 Oil Change special - 2 Oil Changes for $100 - which you pay for up front. I used the first oil change on my 300 and they did a good job. I went back today to use the second oil change I had paid for in this package, but since I sold the 300 I wanted to have the oil change done on my new Chevy truck and I was told the oil change (that I have paid for up front) could only be used on the 300 that I sold and no long have. I was told I have lost the money I paid up front since they wouldnt allow me to use this on another car and wouldnt refund me the money. The Service Advisor said she tried to get Management to approve and they said no and wouldnt refund my money. Stay away from this oil change package. At no time did they tell me when I purchased this package that I could only use it on the 300 even if I sell it. Ive been to this dealership several times over the years but will never go back.

Review №22

My grandma came in to possibly trade in her car. They made sure the car had every feature she wanted, and worked very hard to get the payment price she was looking for. Scott helped us through the whole process, and was incredibly nice. You can tell he really cared about us and did everything he could to help. Highly recommend this place!!!!!

Review №23

Had the best experience with my salesman Mike. the process was simple and satisfied 100%

Review №24

Visited the dealership this morning and didnt think I was going to get approved on anything but the staff at JC Nissan did exactly what they said. My salesman Mike Wells was awesome and very helpful to get me a new car. Im completely satisfied with the total experience.

Review №25

Drove from NC to trade in my Kia and they did not disappoint. I couldnt get a good deal back home, so thankful for my salesman Mike Wells and appreciate the finance manager Craig too!

Review №26

Mike Wells and all the staff were very friendly and helpful.

Review №27

We had an amazing salesman Mr Walker Troy. He absolutely went to bat to get number where we needed them. I absolutely would recommend him if you are looking a new car! Thanks Walker for everything!!

Review №28

Wonderful experience with YTyrus. So helpful with everything I asked about. Couldn’t have been treated any better.

Review №29

Jonny Bow Tie is the nicest salesman that I have ever had the pleasure to meet. We were not even looking to buy a new car but he was full of information about the car. He was not pushy like most salesmen are. He was very polite and courteous. I will recommend anyone I know that was thinking about buying a new car to go and see Johnny first.

Review №30

Jackson was amazing, super helpful and a pleasure to do business with!

Review №31

I Linda Jablonski had a great experience with everything over here I will give our car dealer Aaron Gillespie 100% review. He was very professional in the business part couldn’t ask for a better person. So friendly and kind, very helpful. Best car dealer ever in my opinion.

Review №32

It was an amazing experience. Erick went above and beyond to make sure I was taken care of.

Review №33

Jackson West was very patient with me as I was searching for the vehicle I wanted. He did not force the sale upon me and allowed me all the time I needed to make my final decision. He even assisted the detailer with cleaning my new car to speed up the process, he truly goes above and beyond for his customers. Highly recommend going to see him!!

Review №34

I has a great experience buying here. Johnny bowtie took great care of me. He wasnt pushy at all and made sure I was happy with my big purchase. Definitely will be back when Im do for an upgrade. I am also only 20 years old and ever other dealership I visited before coming here kept telling me I was to young. Johnny treated me with respect and made sure the deal got done. Thank you once again Johnson city Nissan.

Review №35

I have had bad experiences in the past with other dealerships, this one exceeded my expectations. We are still waiting on a part from Nissan but that is typical for the current climate. I have faith this dealership will continue to deliver. Thank you Mike!!!

Review №36

Aaron was very helpful and knowledgeable about the car that we were looking at. We bought a 2021 Nissan kicks. I recommend Johnson City Nissan to anybody looking for a new car.

Review №37

I had the pleasure of working with Don Little and his partner Mike Wells. We came to the dealership and was greeted with a smiling face. Don and Mike worked diligently to get us a vehicle even though we were turned away at other dealerships. You all have gained a customer for life! Thank you so much!

Review №38

I recently purchased a 2021 Rogue and am thrilled with my decision. This is the second vehicle my wife and I have purchased from Johnson City Nissan and we could not be more pleased. On both occasions, we worked with Harold Limburg as our sales associate and his customer service is the reason we keep coming back. Each time has been a friendly, pressure free experience. We are proud to be part of the Nissan family and encourage anyone to meet Harold and the team at JC Nissan to facilitate your next car purchase.

Review №39

I had a tremendous experience with the staff and my salesman Mike Wells who went above and beyond getting me the best deal on my new boulder gray kicks!

Review №40

Margo in the service department is always so knowledgeable and helpful. Also, Don Little was friendly and gave good advice about financing needed vehicle maintenance

Review №41

Tyrus Rollins was amazing! I normally do not like salesmen because I have a preconceived notion that they are pushy. Tyrus was far from pushy, he was kind, supportive, and quick to help! So glad we came here for our used car!

Review №42

Johnny Bowtie is the best person we have ever had as dealer. He help us get a new car went for a used one but he got me a new one next to the payment i needed. I would recommend him to any one looking for a new or used car. Best person ever.

Review №43

Thanks to Aaron Gillespie for helping me out with the new truck. Awesome experience!

Review №44

Eric Murphy is a great salesman, very professional and it was a pleasure dealing with him. HIGHLY RECOMMEND!!

Review №45

Service was great, Mike was a great salesperson along with his sales manager and Dean in finance was awesome. Everyone involved helped when no one else in the area would even give a return call. Highly recommend.

Review №46

I bought a 2021 Nissan Rogue from Johnson City Nissan on July 3, 2021. I was promised window visors as part of my deal and made an appointment to get them put on for two weeks later. I live in WV. So I drove a long way for this deal. The day came for my appointment and I drove to the dealer only to find out that not only were the visors not there, but they were never even ordered. It’s been over two weeks and they still have not called me about the visors, but not only that, it’s been a month since I bought the car, but I also found out they never sent the physical paperwork to my state for the tags and registration. So now my temporary tag is expired and I have no current tag for my car. I called and was suppose to have a call back from someone on the matter and no one has called me back. Careful who you deal with.

Review №47

Don helped me at Johnson City Nissan and he did an amazing job helping me and my fiancé find me a new car. I could not have asked for a better experience and an amazing person to work with. Thank you Don so much!

Review №48

An amazing place to purchase a new vehicle. Just awesome place and people to deal with. Hayden did an awesome job of helping us get what we wanted.

Review №49

I would not recommend getting a car here. If lying about pricing and trade in value wasnt bad enough. They had the rudest most arrogant salesman. My son test drove a truck, told the salesman he wasnt for sure at which the salesman stated nevermind forget it. Horrible customer service. We decided to go to another car dealer up the road. If you hate your job enough to be rude to your income then its time to find another career.

Review №50

Very nice fella, really enjoyed him. Was very well mannered and knew his stuff about the vehicle we wanted.EXTRA NICE!!!!!

Review №51

Johnson City Nissan is a great place to shop for a new or used car. The staff is very friendly and efficient! I highly recommend Walker Troy for your sales representative. He is friendly, courteous, and very helpful! Very positive environment and overall a great experience!

Review №52

Mike Wells was so great, took the time to make sure I was in the vehicle I wanted and got everything handled without me being at the dealership all day. The sales manager, Tyler was also very efficient and considerate of my needs! This was an awesome experience!

Review №53

Aaron Gillespie was my salesman and he was fantastic! I would never have guessed that he had only been there a few weeks. He was patient and answered every question. If he didn’t know the answer, he made sure to find out for us. Please thank him again for being so awesome!

Review №54

Brent was awesome he helped us a lot and was very friendly and courteous and they worked to get payment where we needed

Review №55

If you’re in the money to get the best deal and want an honest salesman Jackson West is you’re go to guy!! I’ve known this guy for 15+ years he’s honest and very knowledgeable when it comes to your vehicle needs and financing! You want to the best shop with West!!!

Review №56

See Erick Matthew! He was so helpful. Helped us find a car that fits our budget

Review №57

This place is amazing!!! Cy Wortham is the man!! He was patient, easy to talk to, and he didn’t make me feel like I was being pressured into buying a vehicle. I highly, HIGHLY suggest giving him a visit for your next new car!!!!! I purchased a 2021 Sentra with him and there’s nothing but pure happiness over here!!

Review №58

I had a great experience at Johnson City Nissan. You are greeted with a smile. Everyone there are very nice and helpful. Mike Wells sold me my Nissan Kicks. I see why he is “Employee of the Month”! He was the best salesman I have ever dealt with. Everything went like clock work. A very organized place to deal with!

Review №59

Mike Wells and Tony Willingham were so helpful! They were wonderful to work with.

Review №60

We purchased a brand new Rogue from Jon Boatman and he took great care of us! We have bought several vehicles from here and will continue! Thank you Johnson City Nissan!

Review №61

Went to buy a used Subaru. Agreed on a specific price with salesperson. When I got through with the Financial Agent, I ended up with over a 5000.00 EXTRA posted on the contract, that I didn’t want or need. They knew I was in a hurry because of a freak sleet storm I had to deal with at home. I did not go down the contract item by item, as I was in a hurry. As a result, I would recommend that you not take for granted that someone else, especially a salesperson to be looking out for your interest.Furthermore, I have tried to contact both salesperson and finance agent for two days with multiple messages to contact me, to no avail. Will try operations manager, then. Owner, as I have both contact numbers.As a result I recommend you not deal with this company.

Review №62

Misogynistic staff that treat women like they can’t make a decision without their husbands, and a service department that “loses” maintenance reports and try’s to charge you twice for work completed on the prior visit thankfully we saved the old receipt. Again can’t stress how misogynistic both sales and service staff are. Very disappointed. I would not recommend this dealership to anyone I know.

Review №63

We were in desperate need of an AWD vehicle before winter. We were in a bad place with credit and had no money down, Cy and Tony helped us so much and got us in the perfect car with an amazing payment! Definitely hands down the best most helpful dealership we’ve ever been to. Me and my husband will never go to another dealer. Thank you so much to Cy and Tony for giving us our dream car !

Review №64

Was treated with respect and given options on vehicles and finance options. Would recommend Scott Brantner anytime you are interested in a vehicle to assist you with your purchase. Not pushy, but worked to get me the best deal.

Review №65

DO NOT DEAL WITH DEAN OR CRAIG. Neither one can communicate what so ever. instead of calling us ,they decided to call past employment for pay stubs (when they weren’t needed) leaving nasty voicemails about needing them. they never even called the place they were needing the pay stubs from ( because they were already FAXED OVER ) Also when we got the car we brought it back the next day to get detailed and they did nothing to it beside throw the floor mats in the car. They left a bottle of cleaning in the seat that leaked out onto the passenger side seat, nothing was cleaned in the car, there was marker writing all over the rims, that was also never cleaned off. Wouldn’t recommend this place to anyone.

Review №66

Tyrus was great. We had a great experience. Love the whole staff at JC Nissan!

Review №67

Mike Wells was the BEST! He was super friendly and did everything he could to help me walk away with my cute, new car. Thanks Mike for making a girl’s dream come true!

Review №68

Very misleading especially during their buy back event. They say they will give 8000 over kbb but they wont even give kbb. My car, that I bought from them new last year, has a kbb trade in value of 16,*** which is the low end, they offered me 13,***, car max offered me 17,200 I feel they are very misleading and lie to get you there then try to get you stuck with negative equity and financing it in with the car you do choose. Also ran my credit several times after I asked them not to do that.

Review №69

Scott and Jermaine went above and beyond helping us find a new ride. They were patient and even got us pizza when lunch came and went. Great service!

Review №70

Taray is awesome! The whole team worked very hard to get a good deal that worked best for our family. Would highly recommend!!

Review №71

Taray Rollins helped me purchase my 2021 Nissian Altima! He was absolutely great! Better than typical car salesman! I could not be more excited with my purchase and happy for the lifetime of memories to come with it!

Review №72

Sales rep Johnny “Bowtie” was amazing!! Done everything possible to help us get into a new vehicle!! Computer system was slow due to update but otherwise great experience!!

Review №73

I dont have time for reviews but our salesman, Kenny Redmond, done such a good job at listening to what our needs were and not what some big shot manager, that hasnt even come to build repour ,thought we should have or do with a car. So I am going to take the time to write this one. Kenny was kind enough that he isnt going to be the one chasing your car down like a mad man selling drugs, at least I hope not, stay clean Kenny. We came to the dealership with a plan as to what we thought we wanted and was set on getting just that. Even though I had done a lot of online research Kenny was still more knowledgeable about the cars features and specs that we were looking at than I was. It was easy to tell that he knew what he was talking about and obviously cared about having the answers ready for his customers. With his knowledge and patients we got to choose a car and not have to deal with the pain of most dealerships. It was a relaxing feeling where I felt in charge. Nissan and the managers there were amazing as well. The team worked well together from start to finish to make sure that me and my wife got the car we wanted and needed. God bless you all and thank you so much for helping us. You have earned yourself a lifetime customer.

Review №74

My husband and I had a great experience from start to finish here. Our salesman, Harold, was great. I honestly dont think I wouldve driven off in a new ARMADA had it not been for him! He answered all my husbands questions, and wasnt at all pushy.

Review №75

Had a great buying experience at Johnson City Nissan. Cy Wortham did an excellent job and provide friendly service. He worked hard to get the deal done. I highly recommend this dealership and salesman.

Review №76

Tyrus was great and got us exactly what we wanted! Love the staff at JC Nissan

Review №77

Came in to the dealership to talk about trading my 2019 Murano and was helped by Nathan A. We had an amazing experience with his help and walked out with a 2020 Subaru Legacy loaded!!! Happy birthday Nathan!! Thanks for all your hard work and help!! Go see Nathan for your Nissan needs!

Review №78

Jackson West was awesome! Low pressure but took great care of us! Finance team was excellent - couldn’t ask for better service!! Thanks!!

Review №79

They post vehicles for sale with reasonable prices to get you to come in only to find out that the prices are a complete and total lie! They don’t tell you that the internet price is only if you qualify for a multitude of ridiculous rebates because they know that nobody will. They hide it in their ads so nobody can see.

Review №80

I contacted them multiple times over a truck they posted online that they just got in by trade and when I showed up to look at the truck the price increased by $2000. You can not make a deal with these people. It was a strange experience and almost like they don’t wanna sell vehicles. I have purchased 3 new vehicles in this area in the last few years seems like all dealers in This area are getting terrible to buy from. My last new purchase was Pechelas Honda of New Bern NC. they do know customer service there.

Review №81

We previously took my car to the Nissan dealership in Kingsport. We love their service department. They are efficient, trustworthy and communicate in a timely manner. However, we now live in Johnson City and it is a chore to drive to Kingsport. We thought we would give Tri Cities Nissan Service a try. NEVER AGAIN! We scheduled an appointment for an oil change. The night before we dropped the car off. Our appointment was for 8:30 the next day. We were told we would have a complimentary mutli-point inspection and they would CALL ME if there were any issues to address. Next day (day of appointment), 3:30pm rolls around and still no call, text or email from Nissan. My husband calls to check in. There was a recall that they had to take care of so it took longer. No big deal since I wasnt going to pick it up until after work...still wished they would have called to update though. Got to the dealership a bit after 5 to pick up my car. The advisor, Margo, I was assigned was not there. The person who walked me into the cashier just went over the service I was charged for and nothing else. It wasnt until I paid and got home that I found a note in the under vehicle section. It stated, Trans leak, diag needed. Would have been really freaking nice to get this note BEFORE I picked it up. Would have LOVED to have this diagnosed while it was in the shop considering I am taking this vehicle on a trip to Nashville in a few days. Completely unprofessional. No communication. You can guarantee I will NEVER bring my car to be serviced here again. Thanks Tri Cities Nissan, I will now take my business elsewhere.

Review №82

Just bought my new 2022 Pathfinder from an amazing group of people! Shout out to Kevin Stanton, Jackson West and Scott Brantner for making this buying experience very easy and stress free!

Review №83

Absolutely! Best service ever. Aaron Gillespie the best Salesman!!!

Review №84

Came in to look at a NV200 Cargo Van, the sales rep, Hayden, was very helpful and great to work with. The team here is exceptional and we bought a new van!

Review №85

Walker Troy, our salesman was an extremely polite and knowledgeable salesman. He answered all questions and he was not pushy or overbearing. All, at JC Nissan, are definitely 5 stars!

Review №86

I have had the pleasure of knowing Khalil Scott his entire life. He exhibits the qualities of leadership, growth potential, initiative, and great interpersonal skills. He is also intelligent, capable, dedicated, and a personable young man. He is quick on his feet with sensible reactions in all circumstances. I feel confident in saying that he is capable of handling any situation with thoughtfulness and maturity..

Review №87

Love my car buying experience with Cy Wortham as well as the sales manager! Great , personable, intelligent guys ! Highly recommend to anyone looking for a vehicle !

Review №88

Margot always treats me like family I love the service at Nissan Thank you!

Review №89

I had a great experience with my salesman, Erick! He listened to what I wanted in a car, gave me great options and provided me time to decide. I felt comfortable with Erick and Craig in supporting my decision. I completely love my Rogue!! Amazing experience altogether.

Review №90

This was the easiest dealership I have worked with. I was in and out in a few hours. Johnny Bowtie was efficient salesman, but also made sure that everything was covered at the best price in town. I recommended anyone to go see Johnny Bowtie

Review №91

Scott Brantner is awesome!!! He takes time to explain the details and is very personable. Excellent salesman

Review №92

Mr Lee was very professional, very knowledgeable. I am amazed about the excellent service he provides. Thank you.

Review №93

Eric Murphy work with me on getting a vehicle I told him what I wanted when I first got there and yes I walked out with it the financing and everything was good if I had any questions Eric would help me out with the answers it was a good experience I would definitely go back again I would tell anybody thats looking for a new vehicle to go to Johnson City Nissan and ask for Eric

Review №94

Johnson City Nissan saved us thooooouuuusandssss....Tyrus Rollins was very patient and helpful with our vehicle purchase.. We would recommend him any day of the week. Come save money at JC Nissan

Review №95

Ive bought three vehicles from JC Nissan, they make the process so simple. Tyrus was fantastic to work with and got me exactly what I needed. 🙌

Review №96

I had a really great experience with Johnson City Nissan. I went everywhere and couldn’t get anyone to help. Finally, after all the running around I did, they were able to help. They were professional, friendly, and helped us get a brand new vehicle. I highly recommend them. Our sales person was Mike Wells. Go to him.. you won’t regret it.

Review №97

Stop to look for a car. The salesperson was to most arrogant person I have met in a long time. I told him I don’t pay sticker price ( just letting him know I will be trying to get somewhat of a deal). He said that if I wanted a car I would be paying full sticker price. We left and went up the street. Got exactly what we want and didn’t pay sticker price. Guess other dealerships understand people want a deal or at least a little wiggle room on price!

Review №98

Great Dealership!! Salesman Tyrus was great , very helpfull. Also had cool shoes🤣

Review №99

Nathan Armstead is an Awsome sales professional. He was very friendly and patient with us. Everyone that we dealt with was Awesome. Very friendly people and atmosphere.

Review №100

Easy and convenient service repair.David kept me informed about my car even though they were very busy.I will be going back.

100 Photos
4.2 Rating
  • Address:3526 Bristol Hwy, Johnson City, TN 37601, United States
  • Site:
  • Phone:+1 423-241-8531
  • Auto repair shop
  • Appraiser
  • Nissan dealer
  • Brake shop
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
  • Car wash:Yes
  • Oil change:Yes
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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