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Atlantic Eye Institute: Southside
6207 Bennett Rd, Jacksonville, FL 32216, United States
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Atlantic Eye Institute: Southside
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Cj
Review №1

1st time and by far the best eye experience Ive ever had. Truly professional and treat You not a # or how fat your pocket book is . They actually honor the appt time and does not take all day.

Ry
Review №2

I waited 2 weeks for an appointment at the Jacksonville location. Because I have to drive an hour from Saint Augustine, I called once I left my house to confirm I was headed to the correct location. I googled “Atlantic Eye Doctor, Jax FL” and called the telephone number. The woman on the phone took my name and confirmed this was indeed the right location.I arrived on time (15 minutes early as requested) only to be told that I was at the wrong location. Apparently they have TWO Jacksonville locations. After assuring the front desk I called on my way, she told me that all the phone calls are hard wired to the main location. This isn’t helpful, because when you simply google it the address with the phone number pops up. And because I assumed that the phone number I called to confirm my location matched the address I ended up getting sent to the wrong location. The receptionist do this every day and didn’t consider this?I asked how far the other location was, it was 20 minutes away. Thankfully the receptionist called them and they said they could still take me. Once I left and got there I was late, but they were super friendly. Unfortunately I waited in the examination room for almost AN ADDITIONAL HOUR. The doctor was super sweet but came in for 30 seconds.Despite the mix up with the locations and lack of communication this was a nice place, friendly staff. But not how to feel about the 3 hour ordeal 😬

Da
Review №3

On my visit I was very well taken care of by everyone I came in contact with. Everyone was very professional and made me feel welcome. Dr. Callegari was a pleasure to talk to. I would very much recommend Atlantic Eye Institute.

Ki
Review №4

The service I received yesterday was above and beyond the Best service I have received from a Dr.’s office. The staff was very friendly, Happy and smiling All of them. I was referred to Atlantic I Institute and I will definitely be referring my friends and family. Thank you all so much!Kathleen Jonjock

Ed
Review №5

Check in was fast and simple. Staff was courteous and helpful.

Be
Review №6

Nice place. Quick service. Comprehensive care.Appreciate the hard working staff.

JT
Review №7

I LOVE this eye doctor. Took my son for an exam and new glasses and contacts. They saw him promptly and did a thorough exam and took their time with him. Both the technician and the doctor (Dr. Felver) were absolutely wonderful. On top of that, the optical technician was kind enough to fit glasses to my sons head and check that the prescription was correct and we didn’t even purchase the glasses from her we purchased them online. Her name is Michelle. Thank you Michelle!

Ly
Review №8

I really appreciate being seen quickly. The doctor and support staff appear knowledgeable and caring.

Ca
Review №9

Everyone is so nice and helpful.Diaz and Dr Felver are the best!!

Al
Review №10

I have been coming here for years on years and every single time I do, I am waiting for at least an hour in the waiting room and then another hour and a half in between my dilation and seeing the doctor. And every single time I go it is completely dead so only god knows why they are so freaking slow. I’ve yet again just missed another day of work because I am still sitting in this infamous waiting room 3 hours after when I was supposed to be seen.

Yo
Review №11

Always a great and clean place. Ive been going to Dr. Felver for about a year now and he always shows concern and listens. All the workers there treat you like youre a friend not just a patient. I highly recommend Atlantic eye Institute. I also see Dr. Vance, she did my laser surgery and is amazing. Didnt rush thru the surgery and let me take breaks when needed. I suffer from panic attacks and she was extremely empathetic and conscious about it.

ra
Review №12

I had my PRK LASER SURGERY Friday 5/28. DR Samara and his team are truly amazing. From the time of my consultation to the days in between leading to my procedure, nothing but care and knowledge and just treating me with so much kindness. I thank each and everyone one of them. I was so nervous but they explained everything they were going to do. As im recovering Dr Samara even sent me a text just to see how I was feeling. How many doctors do you know would go out their way to check on their patients. If you are considering laser eye surgery dont hesitate give Atlantic Eye Institute a call. I would give them 10 stars 🌟 if I could. Best decision of my life.

Sh
Review №13

Very nice employees & doctorvisit was quick

Al
Review №14

Seriously highly recommended, I’ve seen 3 of the physicians and they are all amazing. The office staff are the same, friendly and so helpful. I regularly recommend this group to friends.

Jo
Review №15

I went there to treat a sty. After 2 trips he supposed to give me a steroids shot. The sty got bigger and would not heal. I went to Shumes eye clinic in Ponte Vedra and found out he missed my sty. Since I just got a shot Dr Shmunes had to wait to give me another shot. They were more worried about a ski trip to Colorado than the patient. Wouldnt go back to that place

Lu
Review №16

Excellent experience! Dr. Felver and his staff are efficient and thorough! I am a surgeon and rely on well-fitting contact lenses to do my job well. Dr. Felver took the extra time and effort to evaluate and recommend a contact lens that would fit my eye shape better than what I had been previously wearing. Now, my vision is improved and my eyes are happier. If you can appreciate meticulous evaluation and personalized eye care, I would recommend Dr. Felver at Atlantic Eye Institute, Jacksonville FL. Reviewer: Patient at Atlantic Eye Institute. Unpaid/Unsolicited review. No financial/material relationship with company. Happy customer.

Ba
Review №17

Highly recommend!!! Dr. Lancaster saved my eye. I had a nasty eye infection and an ulcer. Great bedside manner. Very concerned about his patients and very thorough in his work. This can lead to a little longer wait time on appointment day... well worth it- schedule accordingly!!!!!

De
Review №18

This office is amazing. The staff is professional and compassionate. Our entire family goes here. My mom went until she passed. The interaction between the doctors and staff with my mom was awesome. They never rushed her, taking their time to wait for her to follow, made sure she understood the directions and questions. Love them all!

Je
Review №19

Had an overall positive experience. The staff is really nice and my optometrist was was warm and friendly.The only thing was the wait time and with extra cost. I got charged 100$ for contact lens fitting and was told after the fact. They should have told me before hand because honestly I didnt need it and would have declined had a known.

R.
Review №20

Decades of satisfaction with these folks! Theyre very professional and easy to talk to & ask questions to. Answers are always easy to understand. They honestly care about my health, of my eyes in particular, of course! Once or twice in the past, I had a serious issue arise on a weekend, and they eagerly provided the necessary treatment quicker than I thought might be likely.

Ra
Review №21

This is my 3rd visit. Ive been waiting for an hour already. I always make a point to be on time for appointments and I expect to be seen in a reasonable an of time. The staff is very nice but there is no reason to wait for over an hour for an appointment.

Da
Review №22

I cant give enough praise to Dr. Duss and the team at Atlantic Eye Institute. I had PRK surgery done 4 weeks ago and it has been a life changing experience for me. I started wearing glasses when I was 8 years old, and contacts not much longer after that. Ive been very nearsighted my whole life. I decided after years of wearing glasses and contacts, and the occasional eye infection, that I wanted to finally have my vision corrected. I went in for an evaluation and was told by Dr. Duss that I was a candidate for PRK. The day of the surgery went smooth, and the staff during the whole experience were very polite and professional. Im now almost 4 weeks out of my surgery and my vision is perfect 20/20. Im amazed at how good my vision is now and wish I would have done it sooner. If youve been thinking about having your vision corrected I highly recommend Atlantic Eye Institute.

Sa
Review №23

I have a high astigmatism and glasses where getting expensive for the lenses. Dr Felver said I would get the best vision out of new hard contacts. My prior experience when Dr Lancaster tried to fit me to hard contacts wasnt good, but this time, the lenses felt great, and my vision is much better than any glasses could provide. I highly recommend these lenses for anyone who has trouble with contacts or has a high astigmatism and wants clear, crisp vision like I have now.Thanks !!!

S
Review №24

Received an extensive eye exam. Very satisfied with the service that I received

St
Review №25

I were a little nervous about having a laser going into my eyes, but the staff at Atlantic Eye Institue made the process so easy. This has to be the most friendly doctors office I have ever visited in my life. They said just relax and before I knew it, all was over. Dr. Duss and his other staff of doctors are truly the best. Guys keep up the good work and changing people lives. Thank you for my sight.

An
Review №26

Fantastic care and service during each visit. All followup has been great since my cataract surgery back in 2013. I highly recommend Atlantic Eye Institute.

Bu
Review №27

I thought I was losing my vision at 77, was really concerned because I am very active and drive slot. After Dr. Deuss examined my eyes it was like a miracle After Cataract and Laser treatment I now have almost 20/20 vision. No more expensive glasses and I can lecture at Church without readers or anything. A new lease on life. God Bless you Doc and thank you.

Vi
Review №28

Had an emergency with my eye, they got me in the same day a couple hours after I called. The staff and doctor were great. He was able to find the problem quick.

Ju
Review №29

My optometrist is Dr Callegari and she is awesome. I just had monovision Lasik by Dr Diaz and it was great. The entire staff at Atlantic Eye Institute is helpful, knowledgeable and skilled.

Sh
Review №30

Great staff and physicians! I was able to be seen the same day I called with my corneal tear. The staff and physicians were super accommodating with my schedule. The eye technician took her lunch late in order for me to be seen. Definitely recommend this office! Thank you!

Va
Review №31

This is the best office- the whole staff is very friendly and accommodating. Dr. Lancaster has a wonderful personality and is so personable every time I am in the office (typically only once a year for my annual exam, yet he remembers me every time I come in). I would recommend Atlantic Eye Institute to anybody looking for an eye doctor.

Ni
Review №32

I had a great experience. Everything was explained in detail. I really appreciated that.Thank you Mrs N. Robinson

An
Review №33

There are no words to really explain my experience with AEI my amazing experience started from the front door to the back room awesome service everyone make you feel so at home the nurse the staff everyone. Dr Felver he is the best I started out on July 23rd and every time I enter those doors its amazing service I had contract surgery amazing outcome no complications thank God. My surgery was done by another one Of AEI finest knowledgeable Dr Charles Duss he walk me through everything I was a little nervous but with the help of God and the knowledge he gave Dr Duss everything went well really better then well Im seeing better now then I have in my 63 years of life. I saw Dr Felver today for my recheck everything is well just amazing really I can go on and on about the outstanding care I have and is receiving @AEI if you looking for care and amazing service for your vision know need to look any further call Atlantic Eye Institute. Services you can depend on.

Ca
Review №34

I have been a patient at Atlantic Eye Institute for fifteen years or more. The staff is very helpful, friendly and courteous. Since I have a family history of glaucoma, my pressures have been monitored by Dr. Lancaster with good results. He is very conscientious about your total vision care and takes the time to explain any treatment you need and answer questions. My daughter and husband also go to Atlantic Eye Institute. I would highly recommend Atlantic Eye Institute for any of your vision needs.

Ga
Review №35

I had an emergency situation regarding my eye. Dr. Lancaster and his staff were so helpful from the time I called to make a last minute appointment up to when I arrived to be seen. Dr. Lancaster expressed his concern in a fatherly way about what was going on with my eye. He provided me with directions and instructed me to contact him over the weekend so that he could know what the progress was. I went for my follow-up and the experience was still the same: friendly; warm; considerate; and very caring. I was so pleased, I made an appointment for my husband. I would recommend Atlantic Eye Institute to anyone.

Kr
Review №36

The competency, undergraduate, and medical school education of the doctors at the Atlantic Eye Institute is exceptional!! It is my opinion that I am fortunate to have chosen this group of doctors, and to be in the best hands possible for my eye care. The staff, at both the Beaches and Bennett offices, is first rate. I am confident that emergencies will always be accommodated as necessary. I am not a local resident, but I will continue to travel to this practice for my eye care as long as I am able. Thank you to everyone who has contributed to the excellent care I have received!.

St
Review №37

Dr. Shmunes has been my ophthalmologist for over twenty years. He treats my glaucoma which has prevented any loss of sight. He engenders confidence and trust. He performed laser surgery on my left eye to lower and maintain the pressure. He will do the same procedure on my right in two weeks and after a period of time evaluate the results. He is simply the best.The tech, Danny, is knowledgeable and friendly and puts you at ease.

Gl
Review №38

I have received specialized care from Atlantic Eye Institute for over 20 plus years. Dr. Lancaster has been my primary doctor for the major portion of this time. I have the ultimate confidence in the quality of care that he provides as it relates to my eyes overall health. Each visit I leave feeling that I have had his undivided attention and I am provided the time to discuss any concerns that I may have as it relates to any changes I maybe experiencing as it relates to my glaucoma. Thank you Dr. Steven Lancaster and Atlantic Eye Institute.G. McClain

Ti
Review №39

I went to the office at the beach and experienced long wait times. To the point I had been there multiple hours. It felt like they had forgotten about me. They insisted I come back for this appointment, I waited 2 hours for someone to see me, before I finally went up to the desk to ask when I would be seen. Suddenly I was called next, it looked like they were too busy with pharmaceutical sales reps to tend to their patients. When they finally brought me in after the long wait, they quickly checked my eye and requested I come back again in 2 more days. So I waited hours for a 5 minute check to be told to come back and do it again.Secondly, I owed a balance of $62, a lady from their office called me to collect what I owed. She insisted I only owed $32 I asked many times if she was sure and she said yes, so I assumed insurance covered the rest. Later they called to collect the remainder, $30 and I explained what happened and that I would not be paying as it was their mistake and I was told I paid my balance in full and offered a receipt. She said no problem she’ll take care of it. Now I have an account for $30 in collections thanks to these greedy doctors. I’ll be disputing as I have all receipts. It would be nice if they could focus on anything other than money. 0/5 stars would not recommend unless you like being screwed around.

Sc
Review №40

After suffering from eye trauma I started having major visual disturbances. When I googled these symptoms it was obvious to me that I had a torn retina. I went to see Dr. Duss on a Friday, and explained this to him. He told me that I had normal floaters that people get from aging...I told him that this all began after temporarily losing my sight after a recent trauma. He said that he was looking right at my retina, and there was nothing wrong with it...Needless to say that I was practically blind in that eye when I went back to the Eye Institute on Monday. A different Dr. quickly recognized that my retina was torn, and immediately sent me to there Retina specialist for corrective surgery..Thank god it seems to be healing properly which is taking much longer due to the bleeding that occurred over that week end.. The real kicker is that I had to pay $275. for a misdiagnoses that I cant get them to rescind...I really wish I had went some where else..

As
Review №41

Great eye care. Love Dr. Lancaster - been seeing him for years and he has always been able to resolve any issues I have had with my contacts and vision. The only two things I dont like are that the wait time in the office always seems to be lengthy (before eye exam and then again between exam and seeing the doctor) and moving back and forth between rooms is obnoxious.

Je
Review №42

Dr. Felver was amazing. He was very personable and attentive and made sure I was comfortable during the entire exam. I will be sticking with him for all my eye exams in the future.

Ka
Review №43

My experience with Dr callegaria was excellent. She is top notch and her assistant was wonderful also. I can not think of a better place for my eye care

Da
Review №44

Fortunately I got a lady named Meera and I must say I have never dealt with a more helpful or knowledgeable person to deal with, not only with UNH but really with any company. I cant recommend her highly enough.

Ka
Review №45

I literally just came back from my Lasik and wow this team is AWESOME!!!!! They talked me through everything and made me so comfortable and let me tell you. I was terrified. I had the pleasure of MD Diaz working on me. She was awesome. Im so happy I chosed them to do my Lasik. I will definitely recommend them for anybody who is thinking about doing Lasik.

Ch
Review №46

Though the service is very good, I find that they take too long to complete the process. I arrived at 7:18 am but did not step out the door until 8:46 am. AEI needs to become more proficient in the handling of their customers. An hour and a half is a waste of my time when the process could be done in forty-five minutes or less. A customer should be be able to go into one room for the entire procedure, not led through five different rooms.

Ma
Review №47

I’m not a fan of new places but found this practice and all staff I interacted with to be very friendly and knowledgeable. My concerns were listened to better than I thought as I am seeing better now than I have for the last 3 years. Driving and computer screens are no longer a problem. I can keep my contacts in for both now, and no more problems. Thank you, Mark

Ge
Review №48

Have been a patient at Atlantic Eye for more than 15 years now. Always receive very good care from the entire staff. Cant say enough good things about Dr. Steven Lancaster. He is very thorough with every aspect of eye exams and will take the time to answer any and all questions you have. I drive a long way to visit their office, but it is well worth it.

Ma
Review №49

I love my visit! Everyone was so respectful and helpful. I went to work and told all my friends that was best doctor office I even been to. They made me feel like I was family. I knew I was getting the best of care. I look forward to the next visit.

Br
Review №50

Dr. Samara is very professional, and makes you feel extremely comfortable. He takes the time to explain everything to you. He is very friendly and takes the time with you as if youre the only patient. The staff is very professional and friendly, as well.

Ro
Review №51

I have been going to Atlantic Eye for years and have never had a complaint. The staff is always courteous and professional. The Doctors take time to explain whats going on and answer your questions. I will continue my annual viskts there

Da
Review №52

I had a wonderful experience today with Dr. Diaz and her staff. Both were very professional yet friendly. I had some concerns about my vision and they were very reassuring. Ill be back for my checkup next year and will highly recommend them to others.

O
Review №53

I am not sure who did my eye exam before seeing Dr. Duss, maybe she was a nurse, but I didnt go there to be examined by her, I was there to get a professional service. I said that my eye is in tears every day for a year and Dr. Dusss response was I dont see that now. Do you want a surgery, and I found myself out of his room in 5 minutes with a little lubricant eye drops! I can see that he is busy with his patients and couldnt spend more time with me but I am a very busy person who doesnt have time to go to a doctor whenever I want. Little respect please.

M
Review №54

I had PRK 8 years ago by Dr Duss and have been 20/15 ever since which has been a blessing especially working in healthcare. I referred my 20 yr old son for laser correction surgery and not only did Dr Duss also operate on him, but we received a nice friends and family discount! Anyone I have talked to that has gone through vision correction surgery at a place other than Atlantic Eye Institute has suffered issues down the road. I can safely say this place is top of the line and I wouldn’t trust my eyesight to anyone else!

In
Review №55

At 64 and not being very pleased with my last exam or the doctor at one of the popular chains here in town , I chose Atlantic Eye Institute in hopes of getting a thorough exam and a decent pair of glasses. I was impressed with the staff and the assistants and their attention through out the exam, I saw Dr. Lancaster and was extremely impressed with him, i received the most thorough exam i have ever had, everything was explained clearly and in detail. I would recommend him and Atlantic Eye Institute on Bennett rd to anyone needing eye care.

Wi
Review №56

My experience at Atlantic Eye Inst. was amazing. I was received with a warm welcome. Nurse and Dr.s was very attractive to my personal needs. Even when picking out my new glasses they week very helpful. I would recommend them to all my friends.

Li
Review №57

Upon arrival for my 9:45 appointment, I was greeted by pleasant front desk staff. I preliminary exam with the technician within 30 minutes of arriving, and seated in an ecam room before dilation was complete. Very pleasant visit, confident in the results.

Ph
Review №58

As a long standing patient, Atlantic Eye Institute has an impeccable reputation for taking care of all your eye needs. If the senior doctors are out for any reason, you can trust their newly hired professionals joining their team. This means passing strenuous guide lines to qualify for Atlantic Eye Institute ethics and experiences. Atlantic Eye Institute, can be your place to see everything “far” better.I really felt comfortable with the new hire doctor on staff, than the familiar wise Doctor Landcaster. Its truly is a “one of a kind pleasure” there.See you there.

Ju
Review №59

Staff is courteous and approachable. Polite. Timely and warmly professional. Would not leave ever

Jo
Review №60

Very professional and knowledgeable. I was a new patient and needed to come in immediately. I was scheduled same day and was treated by Dr. Felver. He was very polite and very knowledgeable. Highly recommend.

Te
Review №61

I needed to have cataracts removed and new lenses implanted. I am extremely pleased with the process and the result. Dr. Samara performed the surgery. He inspires confidence. I was a little intimidated by the idea of the procedure. The staff were all caring and competent. I have had both eyes done with great success.I have returned for several checkups. Each time I have been treated with friendly courtesy by the staff. Wait time has been minimal. This is a great office.

Ro
Review №62

I have been going to ATLANTIC EYE INSTITUTE for the last 11 1/2 years since moving to Florida. I was really hoping to replicate the services and doctors that I had in New York. After searching for a couple months and asking various real estate agents and others I was directed to Atlantic Eye Institute and specifically Dr. Lancaster. Even though the trip is fairly long, about 38 miles, I have always been pleased with my decision. On several occasions I have had other doctors at Atlantic Eye Institute for specialized treatments and they were all very personable and extremely competent. No matter whether you go to the Bennett RD. or the Jax Beach office you will receive excellent care from the doctors and staff.

Gl
Review №63

I have always been treated with friendliness and professionalism at Atlantic Eye Institute. I especially appreciate that the doctor will talk in terms the average person can understand. Always a pleasure to go for my check-ups.

NA
Review №64

I was so nervous when I went to the eye doctor. I have an issue that will result in surgery and everyone helped ease my mind and explained thoroughly. I was seen promptly and everyone was pleasant

li
Review №65

The staff is great and though it looked very busy, I was taken care of in about 15 minutes. I have recommended it to friends.

Gw
Review №66

I was referred to Dr Duss by Memorial Hospital after learning I had shingles of the eye! Dr. Duss has done a phenomenal job at trying to save my eyesight! Hes been so kind and helpful in relieving my pain and anxiety! I would recommend him all day long to anyone needing exceptional Eye Care!

Al
Review №67

My visit went very smooth and quickly considering the numerous tests and procedures that were followed in testing my vision. The thoroughness of the staff is a credit to their profession. I look forward to my best visit.

Mi
Review №68

My experience with this facility was awesome from the front desk to the Doctors.Everyone made me feel extremely comfortable and also provided me with information for the services they provide.I can definitely say I have found a new Optometrist.

Cy
Review №69

I had had a good eye exam at Atlantic Eye Care but ran into a problem with the billing department that caused a lot of grief when I got a collection letter. Because of that ongoing situation I gave Atlantic Eye Institute only a one-star rating. Since then I was contacted and billing was corrected hat rectified the situation to $0 owed and the collection company was notified to stop collections procedure.Now I can go back to just the simple experience Ive going in and having a good eye exam.

Ro
Review №70

IDr.Shmunes has been my Eye Guy for over 30 years, and I cant imagine entrusting my vision care to anyone else. I have a complicated vision history, and the staff at Atlantic Eye has has guided me all the way. The staff is extremely capable and professional. Great eye care.

Wi
Review №71

My first visit here. I can,t wait for my next visit. I was a referral from the VA and I am so happy I was directed here. The staff, from the reception desk, the tecns and the doctor treated me with the utmost respect and care. I would recommend the Atlantic Eye Institute to any one that is looking for professional and courteous services.

Hi
Review №72

Dr. Lancaster is the best! He has worked very closely with me to transition from glasses to contacts with his constant patience, professional manner and extensive knowledge. I highly recommend him and his office. The staff is very polite and very efficient.

Ba
Review №73

Fast, courteous , explains everything to you. Really examines your eyes. Told them about my eyes watering and the doc looked further to find out why.

Ak
Review №74

Great customer service experience. Very friendly and sufficient. Dr. Felver was awesome.

km
Review №75

Great experience! If you want professional A+ service for your lasik I recommend Atlantic Eye Institute. They go above and beyond to make sure you are taken care of and as safe as possible.

Ch
Review №76

I went to Atlantic Eye for LASIK. I was extremely satisfied by the care and welcome feeling I had when coming to the office. The staff was very professional and took the concerns that I had and made me feel very comfortable and answered all the questions that I had. They gave me no doubt as to what was going to happen and made me feel comfortable about the entire procedure. I am thrilled that I am now able to see without use of my glasses and my contacts.

Jo
Review №77

Ive been seeing Dr. Lancaster for about 17 years and have always found my experiences with Atlantic Eye Institute to be very pleasant and professional. I would highly recommend this eye care facility.

As
Review №78

Poor customer experience with the billing department. My husband and I came in to have a general checkup, which is 100% covered through our health insurance. We received the bill, and found out that we were being charged $105 and they submitted my husbands general eye exam as a medical eye issue instead, although he never complained of any eye problems and his purpose at the doctor was just to have a general check up, which we thought was covered. At no point during the visit did they tell him they were going to bill the insurance for having eye issues instead of just the general check up. It very much took us by surprised and while talking with the billing department we found them to be rude and not understanding of the situation. Although the check up went fine, our experience with this billing situation was not. We will not be coming back.

Mi
Review №79

I experienced an injury to my eye, and they adjusted schedule to see me same day. They took the time to ensure that my injury was properly diagnosed and I was provided with the care one would hope to receive during a time of uncertainty I would reccomend them to family or friends when it matters be sure to get the care you need, from highly skilled doctors to friendly staff and cutting edge technology.

Ti
Review №80

They appreciated my time and were punctual as well as friendly and professional. The techs as well as Dr Lancaster were personable and efficient. They are my go to professional eye care staff for all my opthomolic needs.

Cu
Review №81

I was late for my appointment but it did not seem to phase anyone. They greeted me warmly and had me in & out in no time. Great facility and employees.

Bi
Review №82

As always, appointment was carried out professionally and with thoroughness. The front desk handles calls and requests for appointments in a courteous and efficient manner. My first visit was in the year 1998 and will continue to use this medical practice for all eye exams in the future.

Da
Review №83

I was called for my appointment on time. The doctor and supporting staff were all efficient and took time to answer what questions I had. It was good to be in and out in an hour.

An
Review №84

My appointment went very well. The assistants reviewed my history and my check up was very professional. I was happy I did not have to wait very long in the waiting room.

Ab
Review №85

I was referred by a friend and I can honestly say I was nervous because I’d been to 2 other optometrists in the area who were either (a) hurried with me and didn’t seem to care and/or be concerned with my concerns or (b) wanted to push me into buying their frames and/or contacts and making a sale. I felt neither of those with Dr. Callegari. She was very pleasant, upbeat and displayed genuine care and concern.

Te
Review №86

My experience with Atlantic Eye Institute was pleasant. The employees were nice. The doctor made me feel at ease during my eye exam. I like this doctor office.🙂

Mi
Review №87

I had my cataracts remove from my left eye in August and my right eye in September. The service and surgery were superb. Dr Duss called me the afternoon of each surgery to check on me. I was amazed to have the doctor call personally. The chocolates at the last exam were great too. His staff are friendly and very helpful. I would definitely recommend the Atlantic Eye Institute.

As
Review №88

I was impressed with Dr. Felver and staff at Atlantic health care 4/17/19. They have my full vote of confidence in knowing the eye care business. Thanks for the dedication.

De
Review №89

Everyone is very patient-oriented! I had cataract surgery one year ago and I was treated with upmost respect and care. Dr. Diaz is amazing! She is warm, personable, and absolutely the most competent doctor that I have ever known! My vision now is amazing!

Cr
Review №90

My husband has an eye disease called Keratitis. The Cornea of the eyeball tends to form to a soft point instead of remaining round like most people’s corneas. It’s not always easy to keep contacts on because the cornea has a less than normal shape. We arrived at my husband’s eye appointment, filled out the usual paperwork and went through the typical eye exam that a patient would have. The staff was fun yet very professional. We have been to two locations and the staff did an outstanding job of taking us ‘on time’, making us feel valued and comfortable. We met with Dr. Felver, who took the time to explain options for gas permeable contacts and answer all of our questions without making us feel like we were under time constraints. We were referred to Dr Felver and would recommend him to others without hesitation. He is very thorough and particular regarding the fitting and providing options for the latest technology and best fit. We are looking forward to a long relationship regarding eye care.

Ja
Review №91

My experience at this office was excellent! From the time I walked in the door, the receptionists, doctor and all medical personnel were smiling, friendly and seemed professional andcompetent.Thank you!

Su
Review №92

From the first call to make an appointment, the office made me feel welcome. Looked up my insurance and made me an appointment for 2 days away!The new patient packet and directions to the office were e-mailed to me immediately. The office staff were amazing and kind and helped me understand the whole evaluation process. Dr Samara was the best! Understanding and answered all of my questions. Wholeheartedly love this office.** as a side note, I had called two other offices and was treated so rudely when asking about my insurance, I felt that if they were this rude on the phone that I did not want to go to their office and have rude treatment in person. Yay Atlantic Eye Institute!!!

Li
Review №93

I want to thank the staff and Dr Lancaster. My eye had acute pain the night before. I showed up at their office without an appointment, in fact, I was not a current patient. They quickly had me seen and in and out of pain in 30 minutes. Dr. Lancaster is my hero. He explained my situation in great detail. I never felt rushed even though I was a walk in.My follow up visits have also been perfect! I intend to refer my family, friends and my own patients to Dr. Lancaster.Thank you for taking such excellent care of me.Linda Quinn, MD

Me
Review №94

I love Dr Duss and his staff. They are friendly and informative. My only concern is twice I called to reschedule appointments and was given another appointment but then received confirmation for the old appointment. When I called to explain I had changed my appointment, there was no record of it being changed. A little frustrating.

Je
Review №95

Friendly, thorough and professional. Not a question left unanswered and in terms you understand. Just a good experience everytime there from start to finish.

Mi
Review №96

Great staff , friendly and try to make you feel relaxed when you are scared to death . Great place

Ly
Review №97

My first visit to Atlantic Eye Institute was wonderful! The staff were very friendly and helpful. I felt very confident that I was given a thorough eye exam and my needs were definately met!

No
Review №98

Dr Shmunes is an amazing doctor and I have been seeing him for years and I have always received the best care. I would highly recommend him and this practice to anyone!

Ha
Review №99

First of all, I’ve been visiting this location since 2018, and I got my LASIK procedure their. During all this time, I’ve been treated extremely nice and respectful.All employees, starting from reception ladies, that greet you with a very sweet smile, all the way to Doctor DUSS are very friendly and professional. DR DUSS is very knowledgeable, practical, down to earth, clear with all his communication, will provide you with a complete easy to understand explanation for every step he will preform. I am very thankful to him and very satisfied with my LASIK results. I truly highly recommend this staff to take care of you, and the people you love.Thank you very much DR DUSS!

Lo
Review №100

Everyone was very kind, quick, efficient, and thorough!! My husband has been a patient for 2 yrs, so would not go any place else!

Information
47 Photos
100 Comments
4.8 Rating
  • Address:6207 Bennett Rd, Jacksonville, FL 32216, United States
  • Site:https://www.atlanticeyeinstitute.com/
  • Phone:+1 904-241-7865
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Lasik surgeon
  • Ophthalmologist
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
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