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Toys"R"Us
1650 E County Line Rd, Indianapolis, IN 46227, United States
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Re
Review №1

Decent selection. Average prices. I would only shop here during sales.

La
Review №2

I am so disheartened all stories in the US are closing. My children loved coming here to pick out toys and see alllll the amazing options that exist in their world. I also have found memories of Toys R Us, but mostly that I hoped I could take my own children their some day. When many children would visit this amazing store, our family wasnt fortunate enough to shop here as a child. Im glad all 3 of my children were able to experience it before the store closed.

sp
Review №3

My husband and I visited this location since the sign out front said Store Closing, and since neither of us had been in a Toys R Us in years...(maybe why theyre closing, since we should have bought that high-priced Lego from them)...we went in. Items boasted up to 30% off, but we personally didnt see anything more than 10% off. This may change as time gets closer to the wire on liquidation of products. However the madness of the sale was kept decently at bay by having a few registers to keep it moving. Of course, any purchase came with the line, No refunds! But not a bad experience. We feel even a little nostalgic and sad that the toy store is going the way of the dodo. Poor Geoffrey. What will we show our kids someday as a place of wonder, hope and joy now?

Me
Review №4

YOU GUYS SUCK! Thank you for letting me drive all the way up there for the toy you said you had but didnt! And I thoroughly enjoyed the extra 30 minute drive to the story you said had it, only to confirm they did NOT have it. Super! Awesome! Thumbs up!

As
Review №5

Never been a fan of Toys’R’Us. Store is hard to navigate, can never find a store employee and when you do they aren’t very helpful. Prices are too high, especially when you can go just about anywhere else for the same thing at a cheaper more reasonable price. One good thing is that they generally have plenty of product in stock (with the exception of their current “going out of business” sale).

Ra
Review №6

First this company sent me an email about their sale, 15% OFF ENTIRE REGULAR-PRICED PURCHASE, so, I went there to buy my daughter Vtech tablet. Oops its excluded says the fine print. In fact, the fine print excludes almost everything. But I end up buying the tablet anyway. That was about two weeks ago. Yesterday, I went there again to buy cartridge for my daughters tablet. I have a 20% coupon which was printed with my receipt when I bought the tablet. Oops, the coupon says, BABY ITEMS. Why would I go there if I need baby items. Have you heard babies r us? Thats it for me. Im done with toys r us. Im going to Target to buy cartridge, from now on.

Am
Review №7

Love their rewards program. You can quickly earn at least a $5.00 off coupon. They have some pretty awesome Make and Take Lego events too.

Co
Review №8

Store is looking empty since they are going out of business. I got a few good deals. 40% to 60% off everything. I was surprised to see they actually had a cashier at every register. I saw more employees today than I have seen in the store in the last 5 years combined.

Br
Review №9

Love Toys R Us. Hate that the going out of business sale is not really a sale. Prices are raised from ticketed price even with the discount and could not be adjusted due the liquidation companys rules. Make sure to double check the prices at checkout. They are raising them before you pay. To top it off, all sales are final. Buyer beware.

su
Review №10

Always a cool place to find different and unique toys without ordering online. I dont go a lot though. Too bad their closing.

Ke
Review №11

Sent two online orders to store for pickup. Hours later still no record of my order on their end. Even with my emails saying an hour or less it would be ready and the website promising it ready in under an hour they couldnt even find the order. Plus half of both orders I placed were showing out of stock in store online but when I went to the store right after were overflowing on the shelves. Most products were in the electronics section and locked behind glass doors so no way they had numbers showing off due to shoplifting, just bad employee work or software failure. Never again.

Bo
Review №12

10 % off on select nothing on some, diapers were not on sale baby lotion not on sale, babies r us on 31 south is closed already. Dont waste your time.

Ti
Review №13

I am only giving them 4 stars because they didnt have Maui from Moana, however they had his hook, and lots of Moana dolls, and all of your needs for gift giving. I would also like for them to consider a gift wrapping service. I would have paid money today to not have had to stand in the sun in the parking lot to wrap my sons birthday presents. Otherwise, staff is friendly and there is a great selection of popular toys.

Is
Review №14

This store has been there forever and could use some updates but still carries a great selection of toys. The prices can be competitive with what you will find online. The store is not very organized but they usually carry the item that you are looking to buy. It seems that they also stock very little of a lot of things so you may want to call ahead and make sure your item is on the shelf and not sold out.

Br
Review №15

Went here to pick up a birthday gift for my daughter (I had received a flyer/coupon since she was part of the birthday club). Was very bluntly told that they were not honoring birthday club OR gift certificates (since TAU is going out of business). So, needless to say, very upset to be treated like that. Shame theyre going out of business, but with customer service like this, its a wonder it didnt happen years ago.

Br
Review №16

Theyre going out of business so some stock is iffy though they are bringing in more from the warehouse everyday. Some of the items are decently marked down, like Skylanders, but in my opinion, the sales still arent that great.

Ke
Review №17

Good selection & some good sale items here versus Walmart & Target during the holiday season.

Je
Review №18

Great prices, staff are Always helpful and love that they have a rewards program to help you get more for your money.

Je
Review №19

Excellent! Well stocked, and helpful employee made our visit productive and enjoyable.

ph
Review №20

For goong out business I thought things would more than 10% off. I recommend waiting to shop there until the savings are better.

Be
Review №21

Ive been dialing through attempting to ask a simple question for 45 minutes. The office number has been ringing and answered three times. The first time a sharp voice in the background proceeded to complain loudly and offensively to someone else saying, These people keep f**king calling. As they then laid the phone on the counter. The second time after 10 more minutes of trying to dial through they immediately hung up after answering. The third answered more quickly, but it was a repeat of the second time. Im now not calling to ask a question about my layaway plan on the 300 dollar item I planned on picking up on this coming monday, but to end careers. FWM

Ho
Review №22

Nice well stocked store with helpful and knowledgeable staff. Dont be fooled by the dated exterior.

M
Review №23

Lots of useless plastic. Its amazing how much energy goes into making junk. The employees are nice.

De
Review №24

Always love Toys R Us!!! Went like once a month... I wish they werent going outta business...

th
Review №25

Closing june 30th. Enjoy it while you can.

Je
Review №26

A nice selection of toys for all of your kids. However very few checkout lines are open. There was quite a wait to get

Je
Review №27

Im going to miss toys r us :(

La
Review №28

Super busy but the lines moved fast. things seem to cost more than at other stores

Ke
Review №29

Went 4 new Legos, didnt walk the store. Casher wasnt freindly, could already see a line forming at customer service [5 deep-2 employees].

Do
Review №30

This location is pretty run down - we only go during black Friday - mainly to people watch.

be
Review №31

Had a great time shopping with allot of stuff 50% off!!!

Li
Review №32

I love toysRus but really sad that it is going out of business.

Jo
Review №33

My brother gave a gift to my daughter for Christmas and she already had one we went to babies r us to buy something else. my brother paid $ 30 plus tax. my brother did not keep the receipt i tell then to give me a credit store and not I only got 16.07 i got robbed

Bu
Review №34

Going out of business because they charge 3x more than Amazon and Walmart. Cya-Bye

Br
Review №35

Great staff!!! If you need toys...or help picking out toys then this is the place. Thanks, Toys R Us! ;-)

st
Review №36

Sadly they are going out of business. We always found what we wanted that a lot of other stores dont stock.

De
Review №37

We wanted to buy our daughter an American Girl Mega Block Kit. The price was listed different from how it rang up. The cashier called a guy named Dustin to the register.I am assuming he was a manager. We waitedfor 20 min he never came. So we decided to forget the sale and buy it online. Poor service. Not the first time either.

Be
Review №38

They going out of business but still have bargins

Br
Review №39

Aleays pretty clean just not always stocked.

Ge
Review №40

Big box toy store. Big selection of Lego. Kids love it

Ch
Review №41

Good place to shop for toys and other things for kids. One of the stores I go to when looking for presents.

Ma
Review №42

Going out of business, things are moving out of the door real fast..

Ma
Review №43

Stores are closing what more can be said. Discounts so far were not very much and some things were not discounted.

Ka
Review №44

This place is really good and it has a lot of toys

ki
Review №45

Too bad is closing i love that store im going miss u good times rip toyrus

Jo
Review №46

The manager made it so easy to find what I was looking for

Ll
Review №47

Going out of business, sales are ok but original prices are m7cher higher than similar locations

Jo
Review №48

Awesome but they are shutting down

Me
Review №49

I should do my early Christmas shopping done. Some of the toys were half off.

lo
Review №50

Ummm its closing... 5 stars

Mi
Review №51

Absolutely insane store layout from a safety standpoint. Went one week prior to thanksgiving and found that you were trapped down isles with only one other person due to their massive pallets of toys down major center isles. Actually overheard two other customers talking about calling the fire chief, while many others voiced their complaints of tripping and becoming trapped in a maze.

Th
Review №52

Not happy, everything is marked up! No good deals and the store looks poorly cleaned

Ma
Review №53

Great place.. makes me sad its going out of business :(

Ma
Review №54

They are going out of business.. nice deal

Sc
Review №55

Almost nothing stock almost totally out ofbusiness

Ma
Review №56

Lots of baby items and educational items left.

Kr
Review №57

The sales are not as good as I thought they would be. Still only about 30% off.

Be
Review №58

Clean store. Had an employee do a price check out,or the sales floor. When I got to the register it rang up more expensive,

Ar
Review №59

Nice place but its sad because will be close soon 😢

Ka
Review №60

Disappointing they claim a going out if business sale and everything is regular and over priced even with the so called discount.

Ru
Review №61

Large selection of items friendly and courteous staff

de
Review №62

Great place little pricey

Br
Review №63

Great store. Sad to see it go!

La
Review №64

Not what I thought it would be.. Prices are too high and couldnt find what I was looking for.

sa
Review №65

Great collection of toys. Short on staff

Da
Review №66

Lots of things left. Hardly any video games.

Am
Review №67

Very clean and packed with toys. Hard to find some things.

St
Review №68

I did my part in trying to save Toys R us. Sad to see it go.

Br
Review №69

Best costumer service ive found

Ge
Review №70

To expensive and their going out of business sales were still more expensive than Wal-Mart for the same toys

80
Review №71

Grate place. Stinks that they are closing

La
Review №72

Place looks bare. Im sad to see it go

C
Review №73

Had what we needed. Cash out was a little slow.

Br
Review №74

Im glad that this Hellscape is going out of business.

Ma
Review №75

Going out of business sale %10? Really? No wonder its going out of business! Super expensive! Can buy a lot of the same stuff at Target or Wal-Mart for much less!

Ja
Review №76

The store is clean and the staff are helpful.

Ja
Review №77

GOOD BUY FOUR NOW

Ro
Review №78

Im so sad they have closed their doors

Sa
Review №79

Friendly nice place to shop!!

Jo
Review №80

Easy to find, and lots of toys!

me
Review №81

Busy but good service

De
Review №82

Love and will miss them

Jo
Review №83

If youre going out of business start lowering the prices

Sc
Review №84

They are now officially closed. It was sad to see the store completely empty.

St
Review №85

Closing down and have a going out of business sale.

er
Review №86

They have a very good selection

Da
Review №87

Wide selection, helpful people, collector pieces

Be
Review №88

Staff went above and beyond to help with my visit!!

Au
Review №89

Big store, lots of choices.

Je
Review №90

Too bad they are shutting down :(

Ke
Review №91

Not a going out sale if only 5-10% off. Ill come back later.

Du
Review №92

I wish they wasnt closing.😭

Ba
Review №93

Great selections on toys

Gl
Review №94

Do toys are us have hoverdoards

Je
Review №95

Have everything you could be looking for & more.

sc
Review №96

Sad days when Toys R Us are closing they doors.

Sc
Review №97

Sad to see the demise of a childhood memory

jo
Review №98

Its a toy store need to say more

St
Review №99

Going out of business sale, boo!

To
Review №100

Should have more cashiers, always a wait

Information
77 Photos
100 Comments
3.6 Rating
  • Address:1650 E County Line Rd, Indianapolis, IN 46227, United States
  • Site:https://stores.toysrus.com/in/indianapolis/toy-store-indianapolis-in-8909.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 317-882-5838
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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