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Menards
7145 E 96th St, Indianapolis, IN 46250, United States
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Menards
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Ma
Review №1

Yes! They all look the same! Always very consistently clean, friendly staff and easy to find what you need!It never fails, even at this location, you get the friendly hello as you enter the store and it’s easy to find someone to point you in the right direction!Always a place to relaxed while travelling by being able to take a brief walk inside. Hours are also great as they open early and close late!

N
Review №2

A-1 hardware store. Plus they sell groceries, home improvement, seasonal decorations, building supplies, and tools. Masks recommended.

G
Review №3

Awesome loved it was there all evening till closing still undecided about my sink lol

Ro
Review №4

Nicest Menards Ive ever been to. Love the HUGE signs to tell you where things are. In and out in 5 minutes.

Je
Review №5

Always great prices, service and rebates

to
Review №6

Struck out with the other two but Menards came through with inventory... Way to go Menards!Lesco Brandohn

da
Review №7

Buyers beware! Menards would not issue a refund to me today on a $36 item even though the transaction had cleared the bank. They tried to push a merchandise credit instead . My purchase was made 5 days ago and clearly violates their 30 day refund policy. I have had this happen to me before even after clarifying their refund policy at the point of purchase. I will definitely not trust them anymore but will take ALL my business to Lowes and Home Depot where they treat you fairly.

ta
Review №8

Fantastic! Great selection on seeds! Nice plants!

Je
Review №9

Such good prices during the 11% back.Some staff great. Others rude and.not knowledgeable. Finding the correct lumber is so challenging.

Mi
Review №10

Neat and clean. Knowledgeable and helpful staff. I like this location better the Lowes or HD. Would recommend.

Tr
Review №11

They were awesome! Matt Cotton was very helpful and positive. Great environment.

Ja
Review №12

Great Service and Prices. Helpful Knowledgable Staff is a big plus, they must have good training. Store is always well organized and clean. As in any Big Box Store be sure the items you buy will still be available if you need to replace part of it later. Such as flooring , gutters and etc.

Je
Review №13

Clean store. Merchandise organized on the shelves. Easy in and easy out.

Ad
Review №14

Very helpful young man by the name of Dayton I believe was what his name tag said. He told me he was new and didnt know where a lot of things were but would do his best to help me find what I was looking for. He did great!!! We did find what I was looking for.

Je
Review №15

Your home plants are a little expensive it might just be because of the season but overall I really like menards .

Br
Review №16

Amy and the rest of the staff are great. Amy gets the A+

Ve
Review №17

Well lit store, clean and organized products.

Fa
Review №18

I like Menards: Amazing products, good price, excellent service and super returns policy.

Ra
Review №19

We love the store on 96th street... Neat, clean and well organized. We always go in for one or two things and wind our way through all the aisles and find so much more to buy. And the pricing is always affordable.

A
Review №20

I went into this store the other day to get some items needed that the other hardware stores were not in stock with anymore. After going through the store for more than half an hour I then went to checkout. As soon as I began placing my items down the store manager, young blond woman, approached me about not wearing a mask and demanded I wear one or I couldnt get checked out. Mind you I had been walking around the store, uninterrupted, for more than half an hour. I told her that her store policy doesnt trump the LAW and that people with health conditions, where a mask would jeopardize them, are not required to wear them. She then stated that the law doesnt matter and only store policy does. I then asked if I could give them my card, while I leave the store, so they could checkout the products and bring everything out to me. She said they couldnt do that. The only other thing is that I order my stuff online and that could take them a half hour to an hour before delivering it to me at the back of the store for pickup, which doesnt make any sense considering I would have the online receipt instantly and my good are already together (a.k.a. manager intimidation). After a few minutes of discussion a mask was put on below the nose. I have spent several thousands of dollars in this store in years past and now Menards has completely LOST my business. I will be relaying to everyone I know about the horrible customer service this ONE manager gave and to urge everyone to go to Lowes or Home Depot instead, where their customer service is much better. The rest of the employees were fantastic but, unfortunately, the manager makes and breaks the business.

Le
Review №21

In and out. Customers dont wear mask at this location though.

L
Review №22

It was a nice visit. I believe all Menards should require masks not just some locations.

Ju
Review №23

First time in a Menards Improvement store.Loved it!! great prices,attentive staff ,clean store,Will be coming back for sure.

Mi
Review №24

Always friendly and helpful staff, generally can find everything I need for a home project!

Pa
Review №25

They do not stand behind their warranties. I usually buy used appliances for my rentals with no problems. Bought a brand new refrigerator from Menards with their extended warranty and literally made three (3) claims on the machine over five years, now 7 years later it is totally dead. All they did was change the seal and say its fine. So I got the hassle of three failures, spoiled food, wasted time, and now I get to buy a new machine. Wont be from Menards

Jo
Review №26

Despite the fact that mostly all the significant holiday decor was sold out I love this place! Great merchandise and deals. Customer service is reliable and friendly. I could spend hours over here.

Pr
Review №27

So much of housing materials, better to go with rebets. Will take 30 days to claim rebets. It can be used to purchase products from Menards

Fr
Review №28

Custom countertops are poor quality. The factory cut the biscuit joints wrong, at different heights so that the miter connections didnt line up. Also, the miter bolt slots did not line up on one of the miter joints. Mike the store manager did not provide good service either, failing to call me back like he promised to. It was all a time consuming bad experience.

Ph
Review №29

Eddie in sinks was very helpful in answering all of my questions. He’s very knowledgeable and easy to talk to. I appreciated him helping me.

H.
Review №30

I drive out of my way (past the Pendleton Pike location) for Castleton. Its fairly well stocked, and I usually can ask for help and get it so its staffed properly. I havent had a poor experience with their customer service yet I recollect so that is important to me. This is a busy location but its lot and street traffic lighting is sufficient to handle the volume.

He
Review №31

Got what I needed. Store layout was different from the layout I am used to. Had to ask where a couple of things were. Got great directions.

Le
Review №32

Just moved to this area and we didnt have Menards, just the other two box stores. Will be coming to Menards from now on. Loved the different selections of wood.

Lu
Review №33

Everything nice and organize,

Ri
Review №34

They have everything you could need, nice wide aisles with the best selections and prizes.

So
Review №35

Absolutely furious I do thousands of dollars a month in business with Menards but you better believe I will be taking my business elsewhere, went in for an advertised screen door was told to go upstairs there were 10 doors in the spot where the $106 price tag was listed when I get downstairs I was told the door was 250. Then was told to go find somebody else With no assistance wasted over an hour in the store looking for that somebody else. There should not be tons of product stacked underneath a price tag that does not fit it

Fl
Review №36

Its a larger Menards and has more products . It has a very friendly and helpful staff.

Jo
Review №37

My the lady I was with asked an older (60+ year old) names Bill about liquid nail type substance for a shower. He says not sure what isle but itll be on the left. She (and I) have no idea about any of this. But he told a lady a general vicinity and sent her on her way. There was 3 other staff members there and he said somewhere up and to the left he couldnt walk 4 isles up and help us w something we obviously knew nothing about. I was offended by this greatly definitely not to help a lady who came up and asked. This kind of behavior should be reprimanded. I will never go back to this menards because of the treatment by one man. We went and found someone else to describe our needs to and were graciously helped. Bill should not be fired but treating your costumers like that should never happened and he should be reprimanded.

Aa
Review №38

Menards always has what I’m looking for and many times things I’m not looking for but they find their way into my cart. Helpful staff.

Ry
Review №39

If you haven’t been to a Menards you are missing out! Fun for the whole family. The app is very useful for finding things if you don’t want to just wander around.

A
Review №40

I like this store. Ive gotten help from random store associates all the time unlike other big box stores where their people will avoid eye contact so as not to be bothered.

Pa
Review №41

Very helpful employees. Lots of choices.

Ti
Review №42

This particular trip was all items from the yard. I have to say they were the most exceptionally helpful staff Ive ever encountered. I had not choice but to arrive shortly before closing, and instead of being resentful for keeping them late, they were helpful in locating all of my items, even went and picked them up from the other side of the yard and loaded them for me. Wonderful experience, and kudos to them!

Ka
Review №43

Lowes is a great place for home improvement... But they are much more. My trip today was for my cats favorite dry food. (..and a 12 pack of pop..not for my cats 😁)

Al
Review №44

Fast today, started opening registers to get you out faster! Thanks Menards.

Mi
Review №45

You can pretty much get anything there at low prices. The 11% rebate keeps me coming back for more.

Sa
Review №46

Shelves stocked, Store staffed, masks worn. Great job Menards

Vi
Review №47

Found helpful staff...answered all my questions

ch
Review №48

Why is it that you can never find help in this place? It even feels that workers here turn around quickly and head in the other directions when they see someone with a questions. Very frustrating. My guess is that the store wants people to search and search for what they came in for in the hopes youll find more stuff to buy.

Je
Review №49

Menards is great! I always save big money. Get there.

La
Review №50

Had what I wanted at a great price.

De
Review №51

Great place to get almost anything. Prices good, too.

Pa
Review №52

I always find great deals here. Love the 11% rebate sales too.

S
Review №53

Love that its so much more than a hardware store. Beautiful Christmas decor and value priced toys...

Ma
Review №54

I dont know whats going with Desiree to cause her to be so rude and have a bad attitude. I hope it gets better. As she was bagging my items she threw the dish soaps in a bag and the cap broke. Of course, they spilled inside the bag. All the other items were covered in soap. Not fun.

Da
Review №55

No one around to ask questions

Ri
Review №56

Great place to shop for everything

pa
Review №57

We found what we were looking for, and got through the checkouts quickly. Overall, a good shopping experience.

Fr
Review №58

Visit several times a week. They have struck the right balance between safe and crazy during covid19. Started giving them preference due to their great lumber yard, but now theyre my go to place for almost all home improvement.

N
Review №59

Save BIG money at Menards is true to its word. However.... I cant speak to the in-store customer service, because I cant ever find an associate. I spend lots of money in this store and cant EVER find anyone to help me with my pre purchase inquiries. That is a problem, you must do a better job of meeting customers need.The cashiers are always kind and helpful.

Ra
Review №60

Always very nice very helpful people at the Menards on 96th street in fishers Indiana

Br
Review №61

One stop shop for everything in building supplies, home and garden, tools, maintenance, and home appliances.

Dy
Review №62

This store has pretty much everything you need and what you would expect from a Menards. Staff is knowledgeable and helpful (picking up a pallet of garden stones was way easier than expected). No complaints so far (multiple purchases this year for home, garden and workshop)

Sa
Review №63

Very nice, helpful, and knowledgeable employees. They helped me figure out locks and deadbolts for my new house, and how to transition 80-year old locks to modern.

br
Review №64

Best hardware store out there..

Bu
Review №65

Was told on the way in i needed to have a mask in order to enter...then that the masks were available for 1$ (after i waited in a line). wouldnt be writing this negative review if the masks were being offered at cost, rather than for a perceived profit...i know each business is doing the best they can with the current situation, protecting their employees etc, but again, likely the disposable masks arent being offered at cost.

Vi
Review №66

Great prices and knowledgeable staff!

Ky
Review №67

My favorite Menard’s in the local Indy area. The store associates are the most helpful and kind at this location in my experience.

Ma
Review №68

Helpful staff and speedy checkout.Found everything I needed plus some.

Ni
Review №69

Not bad place for some stuff,paint department has good people and product,lumber and stuff they keep outside could be better,good luck getting someone to ask you if they can help you!Although not all the time,that is why 3stars! Also i personally dislike rebate deal,takes forever for rebate check to come,still waiting since June!

St
Review №70

You never have to try to find somebody at Menards and they know where stuff is and how to use it. Other places I can never find somebody and there is always a huge wait. Big plus for me is they are taking Covid-19 seriously! Its a nice change of pace.

Ha
Review №71

The mums at Menards were cheaper than Lowes and the customer service received from the cashier was awesome. He was friendly and personable.

br
Review №72

Great place! I can always find what I need and the employees are nice!

Co
Review №73

Management and staff are extremely rude. I cant wear a mask and eve have a doctors note, they tried to physically grab me, and demanded to know my medical condition which inhibits me from wearing a mask. MAJOR HIPPA VIOLATION.

Je
Review №74

Best prices from other hardware stores in the area.

to
Review №75

They have everything, unfortunately they didnt have the exact storm door I am looking for.

Da
Review №76

Since COVID19 I have used there order pickup several times. Website easy to use and you get emailed receipt and any rebate receipts. Cannot use them to pull large items like lumber. You must npull your self but you can still avoid having to go through checkout with online ordering. I prefer most of their inventory and prices over the other big box home stores.

De
Review №77

Always find what I need!

Re
Review №78

I was expecting there would be some kind of Holiday lights strings still available but shelves were mostly empty , I grabbed whatever I could.

Co
Review №79

I used to prefer menards over all other lumber/hardware stores but since the pandemic they have lost my business and respect due to their overbearing mask policy.

Ro
Review №80

RIDICULOUS Customer service. I own a business, have spent over 100,000 dollars throughout the years. My wife had spinal surgery so she cant walk long distances. I ask if they could just let her in the garden center. No one was able to do that. Sometimes discretion is needed. There are NO laws stating you cannot go in an outside entrance. You have officially lost my business. That is an ADA violation

ir
Review №81

Welcoming & friendly staff. Clean store. Well stocked. Aisles are wide enough to get by without squeezing.

St
Review №82

Best Menards in the state!

Th
Review №83

Best prices on annual plants

He
Review №84

The prices are not on expensive. The 11% off is a good deal if you are making a large purchase. The postage and the form is a hassle. Lowes has online rebate, which makes it convenient, and no postage.

Sh
Review №85

I went to check out some prices on bathroom sinks and title flooring

An
Review №86

Hardware store with a little bit of everything my favorite hardware store

Ro
Review №87

Safe environment. All guest and staff wear mask. Always well stocked. Friendy staff. Good sales.

Ea
Review №88

Very helpful but they didnt have what I needed

An
Review №89

Menards in Fishers is the only store that I felt safe in every employee and costumer had on a mask protecting their staff and people shopping. With the state opening up this store is doing its part in keeping the community safe. Thank you!

D.
Review №90

Helpful staff, best inventory for lumber and outdoor materials. Limited selection of high quality brands - expect everything to be on the low to medium grade, especially when it comes to tools, major appliances, and anything with a motor.

Pi
Review №91

Always find here what i cant find on Lowes or HD

Ra
Review №92

Very clean and well kept store. Everything is easy to find and the employees are very helpful if you cant find what you are looking for.

K
Review №93

I would have given 5 stars but I dont like wearing a mask sorry just to hot for that and to many mixed readings out there about the true benefits of them but the guy in plumbing was super helpful and everyone we came into contact that worked was very friendly

Ch
Review №94

I ordered online then get to the store. The online pick up is the farthest back corner. Then find out the items were u pick which means they werent ready for me. They were out in stock just like they would be if I hadnt already ordered and paid for them. Not happy. I ordered online so I wouldnt have to wonder around looking.

Tr
Review №95

Love this place everything you could ask for. I think they have the best lighting and bathroom section of all the big box stores. Workers are always friendly and helpful.

Ch
Review №96

Menards is awesome. This one was very clean and had helpful employees

ch
Review №97

Used to love it here until they started forcing people to wear masks or buy one of theirs. Won’t be going to Menards anymore.

Al
Review №98

My visit was great help me find everything I need it thanks

Ja
Review №99

We needed a cart for plywood. The associate I contacted told me at this time of day, they are hard to find. I found one anyway and when we rolled the plywood out to our truck, there were no less than 10 in the parking lot that needed to be brought back into the store. I understand that things are difficult right now however, if I as a customer, cannot get a cart for my purchases, I will go to Lowes, or Home Depot; and I happen to like shopping at Menards.

Ch
Review №100

The staff (in multiple departments) were VERY not helpful. They seemed put out by my asking for assistance (its not like I can mix my own paint). The lumber selection was not good either. The boards they had were very twisted and warped. I do have to say that they have a killer Christmas department though.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:7145 E 96th St, Indianapolis, IN 46250, United States
  • Site:https://www.menards.com/main/storedetails.html?store=3171
  • Phone:+1 317-596-9580
Categories
  • Building materials store
  • Home improvement store
  • Building materials supplier
  • Hardware store
  • Lumber store
  • Plumbing supply store
  • Tool rental service
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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