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Factory Outlet Beauty Supply
5100 W 38th St, Indianapolis, IN 46254, United States
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Factory Outlet Beauty Supply
Comments
De
Review №1

This store has a huge supply of wigs and beauty supplies. The staff was helpful and friendly. The prices were good. Will be be visiting again.

Ka
Review №2

Huge place with good prices. Employees do not have customer service skills. No hello upon entering. A worker provided my daughter and I with masks since we werent wearing them..but.... Not only was her masks under her nose, the other young ladies masks were under their chins. Make it make sense to me 😒

Ol
Review №3

Terrible terrible customer service experience, probably the worst experience. Attendant refused to point to location of item in the store, her sexist statement men shouldnt be in beauty store, the lady should have come to the store herself. Not a place I want to spend my money.Wish I could give a -negative star 🌟

Ki
Review №4

Currently sitting in the parking lot writing this review. The workers were rude and one was walking around eating chicken. THE GHETTO!

Ge
Review №5

Very helpful. Beautiful lady at register 😍

To
Review №6

They had all of my favorite aphogee products in store. So that was a huge plus for me. The store was neatly stocked and the employees were helpful and friendly. Just because I get overwhelmed in big places that meant the world to me. Parking was easy and masks are enforced.

Lo
Review №7

Don’t go to this store. This place lacks good customer service. The lady is very rude I wouldn’t recommend this store to anyone. She wasn’t very helpful, had a nasty attitude when I asked her questions and also didn’t know much about what she’s doing. The hair is not that great by the way. DONT GO TO THIS STORE

Br
Review №8

I like this store. Friendly staff ready to help you.

Ca
Review №9

Lots of great hair choices so far my go to place

Ma
Review №10

Huge selection when it comes to hair, can likely find whatever you’re looking for. I would shop here again.My only issue is that they don’t have prices on a lot of the hair and currently aren’t allowing returns or exchanges due to COVID-19. Having to walk all the way to the front just to ask the price of something is kind of tedious. Based on the prices I did see, some braiding/crochet hair is little more expensive than some other beauty supply stores in the area.

de
Review №11

I will never recommend this store to anyone! Just like the way I stopped couple of friends from buying here.The manager and his employees lack good customer service. No returns are accepted at this store. They claimed because of COVID. But other beauty supplies take returns. You get stacked with whatever you buy once you pay for it.My experience here was very awful!!! I wish I could give zero star!!

Ge
Review №12

Very large warehouse sized store with a wide selection. We visited during COVID restriction requirements so there was no floor staff to help us. However the person working the cash register was knowledgeable and helpful. As expected the store had precisely what we needed. Lots of selection for the average custer and har dresser or stylist.

Ki
Review №13

I LOVE this place. It is my new beauty supply store when I need things. Prices are great and employees are friendly!!

Da
Review №14

Wide space to walk. not crowded. very helpful staff!

Da
Review №15

The lady at the counter was very friendly. We even had a laugh together.. Very professional. In and out no problem

An
Review №16

My favorite place

Ka
Review №17

Good selection..lots of make up to experiment with. Lots of choices with wigs, half wigs. I like how they have all the wigs display so you can see the style you like. You select wig put in a basket no waiting for a person to go get it for you. They even have shopping carts..my

Wi
Review №18

They have Everything for any type of Hair.

Da
Review №19

Great variety, love the new staff, you can find just about EVERYTHING that you were and werent looking for.

Ju
Review №20

Nice place for hair products

El
Review №21

Nice, open, and bright and was easy to find items needed.

Na
Review №22

Allison was super friendly and helpful !! This was my first time coming and I absolutely loved it. She made the experience of finding extensions so easy and enjoyable!

So
Review №23

I always can find everything I need when I come here. My first time being here, I literally took my time and walked all over so I could see what the offered. Anything you can think of they have it. Its neat and the items are easy to find. And the prices arent bad either. The employees are helpful, and they even have a beauty salon inside as well. Im not sure of the prices, however if youre interested check it out.

Le
Review №24

Bad customer service rude and mean

Ar
Review №25

Love this place got every braiding hair and all in here !!! Highly recommend

Ro
Review №26

Very big. People wasnt very friendly

Ol
Review №27

Good quality and affordable price

Ta
Review №28

People who work there are rude and not at all helpful.

To
Review №29

Always have the beauty supplies I need and some!

Ch
Review №30

Great variety, really nice associates

Ce
Review №31

Always find what Im looking for

Le
Review №32

I Love It and They’re not Over Priced

Da
Review №33

Best place ever

Jo
Review №34

I love shopping there, this was 3 times for me.

Ja
Review №35

This store is very hard to navigate to find what you came in for. Its not organized.

On
Review №36

I always find what I need here and Charles is my guy! If you braid hair or have a business card for hair care services they give you a business owner discount! Great incentive!

Br
Review №37

They do have a wide variety of hair and hair products. The only thing is the employees arent very knowledgeable. But they try to help the best they can. The owners seem to know the most but you can still tell they are uncertain of some of the items and or products they have. Friendly staff.

Er
Review №38

They have to many braiding hair options lol

Gw
Review №39

Everything was excellent cant wait to go back

Sa
Review №40

Large harsh chemical free hair dye selection, lotssss of inches

Ma
Review №41

Love this store to buy hair from. They have a ton of options, good brands too!

Ni
Review №42

This place is a mess. The store is hot and humid, they have many unknown (to me) brands and Im a stylist. Its like a Beauty Supply Flea Market. However, I am a fan of the wall of business cards promoting businesses in the community.

De
Review №43

I love this beauty supply store. I come here due to the variety. The prices arent bad either

Ea
Review №44

I love shopping at this store this is the only store that sells the type of hair that I use and I love it.

Ri
Review №45

Sore very clean. Easy to find things and friendly staff.

Ta
Review №46

I have shopped at this store for a little over a year now. This is my favorite beauty supply store. The staff is always very pleasant. I prefer to be left alone until I ask for help and they do just that. They are very honest and do not try to push items on you. They give alot of samples and encourage customer feedback which says alot in my opinion.

Me
Review №47

No assistance was offered. The wig selection was huge but the quality was terrible. Finally decided on one that looked pretty good, wore it once for 8 hours (office work) and it is already a tangled mess and is shedding. Will never return!!!

Be
Review №48

They make u welcome soon as u walk in the door

Ja
Review №49

I love that place.

Je
Review №50

Tierra One of the best employees Ive met behind the cash register today.

Gr
Review №51

Big placeLots of thingsNice staff

Cy
Review №52

Great place with a whole variety of hair products and weave. Will be the place that I go from now on!!!

Ca
Review №53

Go here for the best in cheap hair and hair care products

Ny
Review №54

The shop was a disgrace with the cheap hair that probably cost much less than what is listed. Where do they get that junk I would like to see some quality products.

De
Review №55

Parking lot is very nasty, no hand sanitizer given upon entrance to practice safe social distance, however the lady did speak when entering.

Li
Review №56

Just too big a store the go through looking at options. And far too much time spent looking

El
Review №57

Service is ok workers pretend they they know everything thing concerning hair to encourage you to buy. Their high out price productthey follow people thinking everyone stealsbut not watching the ones that dohair on heads not comb or look presentable to buy

El
Review №58

Best place to get hair and hair products. The people are very helpful and friendly

De
Review №59

It smells in there. Some of the products in there were very dated. Huge selection of hair but thats not what I was looking for.

Jo
Review №60

U can find EVERYTHING you need is this Super Beauty Supply store! The prices are very reasonable as well!!💚

It
Review №61

Its not all put together but the eyelashes are so cute!

Tr
Review №62

Absolutely ridiculous what they did to that young woman. A worker threw her stuff she was about to purchase in her face, threatened to shoot her and put his hands on a customer. All because she got to the counter and gave him one thing and said she didnt want it and he was pissed she did not put it away. Do not do business with this store! This country needs to learn what customer service is again and stop treating paying customers like they are beneth them. Boycott this store!!!!

Ta
Review №63

Big had everything I needed and things I didnt need ☺

S
Review №64

I love this store. They always have what I need.

Je
Review №65

Big store they have a wide variety of hair supplies.

Tr
Review №66

Nice size store. Wide variety of things.

Ja
Review №67

They have good prices and a wide selection of hair and wigs!

Jo
Review №68

Love this place. I always get my braiding hair from here at a great price!

Ri
Review №69

Amazing selection. Nice price!

Mo
Review №70

Reasonable

Le
Review №71

Great & loaded with all my beauty needs, I highly recommend!

An
Review №72

Great place to find what u need and want.

Pr
Review №73

Good prices clean organized and an abundance of products

Ma
Review №74

Found what I wanted at a good price

Et
Review №75

Very friend service, always find what I am looking for!!!

Ch
Review №76

Has everything anyone would want...

Ke
Review №77

Its huge. Good prices on hair. But that other stuff is over priced.

Di
Review №78

Sooo much good stuff in here. Come and browse.

Sh
Review №79

Great place to shop for hair products.

Jo
Review №80

Good

Lo
Review №81

Pics look awesome.. Cant wait until I actually get to use their Great products👍

Sy
Review №82

Pricing. So rude service

ma
Review №83

Didnt have what you need but had enough

Ki
Review №84

Wings are gorgeous, great prices great value

Ka
Review №85

My go to place for all our hair product needs.

Ca
Review №86

Each time I’ve been in there customer service has been horrible. I’ve tried shopping there three different times. I will not return

Ju
Review №87

It was .a nice beauty supply.

Te
Review №88

I always shop here. Great prices and people and I always find what I am looking for.

Ta
Review №89

They was rude and dont have everything they say they do

Va
Review №90

Had everything, no frills.

Jo
Review №91

Great hair for great price

Te
Review №92

Prices went up to cover bills on all that empty floor space its too big for too little dwn size the building an bring back August prices im already paying utilities at home

Ka
Review №93

Hair hair a more hair Love it

Da
Review №94

Always have what I need

mi
Review №95

Horrible customer service never ever shop in this dump

je
Review №96

Huge beauty supply store

Pr
Review №97

If you have the time, theyve got the inventory.

as
Review №98

I just read about someones horrific experience at this establishment where a male cashier pulled out a gun on a black woman for no reason at all. I will never visit this place. She plans to hold a protest outside of the store as well.

La
Review №99

Prices are ok, big store looks like they are just now opening or expanded the store

Ki
Review №100

The products were kind of old and had alot of dust on them

Information
14 Photos
100 Comments
4.2 Rating
  • Address:5100 W 38th St, Indianapolis, IN 46254, United States
  • Phone:+1 317-982-7384
Categories
  • Beauty supply store
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:9:30AM–8:30PM
  • Wednesday:9:30AM–8:30PM
  • Thursday:11AM–6PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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