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ASG Automotive
5841 Thunderbird Rd Ste.3, Indianapolis, IN 46236, United States
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ASG Automotive
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Vi
Review №1

My mother brought her 09 escape in to have her brakes fixed and a couple other issues looked at. The guys here were awesome. She mainly dealt with Reggie. Awesome guy! Its been about a month since we got the truck back and he reached out to see how she was doing and how her truck is performing. Great customer service! Highly recommend!

Je
Review №2

I was looking for a place to get some repairs done quickly and went to ASG. I was able to drop off my car overnight and ASG had my repairs done by the next day. The staff was extremely professional, keeping me up to date in the process as well as providing an overall inspection. I really appreciate the fast turnaround and professional service.

Mi
Review №3

I own a 70 MG Midget and I had no brakes. Most repair shops will not even touch my vehicle but ASG said yes no problem. My brake line connection was lose and they fixed. My brakes are the best they have ever been and repair cost was very reasonable. Very happy with ASG and would recommend! I will be back!

Ch
Review №4

Great business. They do things right here

R
Review №5

Really glad I chose ASG Automotive to handle my immediate truck repairs. It was my first time with these guys and I was beyond impressed! Theyre very speedy and thorough with their diagnostics and will keep in touch with you every step of the way. Loved their clean & organized shop & their great personalities really help with the stress of auto repairs. These guys really care about their reputation and love what they do and it shows! Trust me, your vehicle will be in good hands with ASG Automotive.☆

Wi
Review №6

These folks took car of problems with my daughter’s car. They really cared about getting the work done for a reasonable price. They worked with us to get the vehicle back on the road. I highly recommend ASG.

St
Review №7

My brother recommended them. Took the car in and they provided a detailed report on what the car needed. Its an older car and I knew it would have issues. I feel much safer knowing the true condition of the car and being able to address things as this is the car my kids drive. The staff is definitely service oriented.

Ri
Review №8

This place severely price gouges the cost of parts. My car was running rough and the positive reviews made me decide to go. Honestly I cant complain about the quality of the service and how they took care of me and my car. However, when I got the call after diagnostic, I couldnt believe the price I was given. I had new spark plugs only a few months prior and thought I might have gotten a bad one so I had already purchased replacements. They refused to use the ones I already had and told me I actually needed one ignition coil but the spark plugs were fine. I also needed rear brakes and offered to do them too while they had the car. In hindsight, I shouldve refused service and just pay them for the diagnostic but I didnt want to look for another shop as I didnt have time to do that. They replaced my still new plugs and charged me more per plug than I paid for an entire pack of the top dollar plugs at AutoZone. The coils were worse. You can get them online for around $75 if you know where to look and I was charged $750 for 4 when I only needed one to begin with. All in with the rear brake job, I paid over $2000. Like I said, I didnt have time to shop around which is the only reason I agreed to the price. After picking up my car, the battery light came on. They looked at it and said I would need a new one and it would cost another $900. When I refused they said they recharged it and no more light. After speaking with friends and family about how bad I got ripped off, they said I should go back and see what planet they got the prices from. The front desk supervisor acted very concerned and said they would do anything to make me a loyal customer. When I gave real numbers for what the parts shouldve been and how what they are doing is price gouging, he gave me a BS story about how they use top quality parts that exceed OE specifications. I responded with asking to see their invoices to prove that what I was charged was a fair markup and if not I want half my money back because thats how bad I got ripped off according to what I know about the cost of the parts. Both requests were refused. I understand that businesses need to make a profit so a small markup is understandable on parts but I dont consider tripling and quadrupling the price to be a fair markup and if they are really paying that much for parts then they are getting ripped off and passing it down to their customers.

Th
Review №9

1st off, they were reccomended by my custom tuner shop. That said, theyre very attention to detail oriented. (Love that). Also love that they are gear heads (not just wrench turners) so they know pretty much anything you could ask. Scott is an amazing service technician. Tells you like it is without sugarcoating so you know what can wait and what needs done asap to keep you rolling down the road SAFELY. Reggie is another gem. His mechanical knowledge of my Infinity g35 was impressive. Still waiting on their team to put together a build guide/part list for when I decide to turbo the car (which will be going through them most likely) Also a bit on the pricey side for repairs but I dont blame them. Theyre not working on your standard Kia and working on high end vehicles, requires proper knowledge (specialty training) and the tools to get the job done. Will definitely use them again. Especially in diagnosis, best in the biz. Thanks guys!

De
Review №10

I was in need of some very necessary repairs on my 09 Cadillac CTS. And, a new auto service provider. I decided to bring my business to these guys after some research into the company reviews. Im glad I did! I received patient and professional service. Needless to say my vehicle was repaired and I also have a new auto service provider!

Ke
Review №11

Really nice people and good honest service.

Ko
Review №12

Good experience they drove me to work while they worked and when they were done early they drove it to me at work.

Ja
Review №13

Very through and detail oriented, with upfront costs on recommended repairs... Great alternative to the dealership for repair or scheduled maintenance.

Wa
Review №14

My contact was with Scott. I found him to be quite professional. He addressed my needs and was able to assist in getting it done. I had them to to a customs installation and the job was done appropriately and to my likes. I will use them again. Thanks Walter Thomas

Do
Review №15

Great alignment car drove good at 118 mph no complaints

JD
Review №16

Always do great work.

J
Review №17

My wife was having braking and alignment issues and was planning a trip with our daughter several states away . Called ASG and talked to Alex, explained our problems and if they could get it in and fixed by friday. Dropped it off Thursday night after hours , got a call the next morning at 8:30 that it was in the shop and diagnosed. Alex explained what they found, how they would fix it and a price, extremely professional. They even stayed late on a Friday so i could pick it up after i got off work. The Jeep stops better than it ever did and tracks straight as an arrow when stopping. Extremely professional techs and buisness...highly recommend!

Ja
Review №18

Wanted to give the technitian Reggie a huge thumbs up for the awesome service and amazing feedback he provided to my Subaru and me. Truly awesome group of guys with a passion to get what you need done right.

Ja
Review №19

Scott and Reggie are always the most professional and do great work!!! They are a very trusted team that i wouldn’t hesitate taking my car to if you’re in the are and in need of service

Cu
Review №20

Very impressed! I called they got me in the same day car was ready the next day, price was reasonable but the service was excellent even picked me up with an Uber ride.

Lo
Review №21

These guys Scott and Josh were top notch. I will definitely do business with ASG again. Thanks Guys.

Sa
Review №22

These guys are just the nicest coolest group of mechanics Ive encountered. Took in my lemon of a Volkswagen in and was able to talk through the list of issues with Reggie and decide what I did and did not want done with no pressure and a full understanding of the costs and risks involved. Then when I bought a new car they were able to help me with a battery hiccup lickety-split! As a young woman I often feel taken advantage of at mechanics but not with these guys, Thanks ASG!

Ch
Review №23

Only 1 star because they did provide great customer service. Brought me home and even picked me up after the car was fixed... But thats the only good thing to say. They charged us 2,000 to run a full diagnostic on the car, replace the 4 coils/plugs and the rear brakes/roders. They even tried to tell us that we were over the millage for a oil change, charge 150 for it when the oil was just changed not even 2 months prior!!!! Thought it was kinda pricey but had great reviews and havent been in this area for that long so figured why not... Get the car drive it down the road (i legit live 10 mins away) and the battery light starts flashing. I turn around and take it back to them because IT WAS NOT DOING THAT UNTIL THEY TOUCHED THE CAR! They then proceeded to tell me that we needed to pitch out another 900 bucks ON TOP of the 2,000 because the alternator was going out IF IT WAS GOING OUT WOULDNT IT HAVE SHOWN UP ON THE DIAGNOSTIC TEST?!!!! But no... These people flat out TOOK ADVANTAGE of the situation. They knew that we didnt know much about cars and didnt know the area to well. After this had happened I contacted my grandfather who was a mechanic for 20 years and asked him about it... He gave me a run down on what the parts should have costed even at higher end quality and it didnt match up anywhere close to what they charged us... THEY SCAMED AN EXTRA 1,000 OUT OF US! And then tried to get another 900. WOULDNT RECOMMEND THIS PLACE AT ALL!!! ITS A COMPLETE JOKE!!! THEY WILL DO JUST ABOUT ANYTHING TO GET MORE MONEY FROM YOU!!!!

Tr
Review №24

Took my vehicle in and was amazed by the service. Very professional and timely. I had it dropped off after hours and the next morning they diagnosed and let me know what needed done. They found a few other things that needed replaced a long the way but did not charge extra for labor just parts.Found a cheaper solution to one issue I am having compared to taking it to the dealer. Very up front and honest. Definitely recommend bringing your vehicle here!

Ky
Review №25

Great customer service!! Top of the line parts and super happy with how the car drives now!!

Ad
Review №26

Took my car in for an oil change and was very pleased with the service and overall care they showed. They even offered a shuttle service to drive me back to me house while I waited and then come pick me up when the job was done. They definitely will be getting my business again and again!

Da
Review №27

Very professional and timely. Will certainly return for more work.

Aa
Review №28

I’ve taken my cars to ASG for over 7 years and have never been disappointed with the service I’ve received. They’ve done routine maintenance on my daily driver, installed aftermarket parts like headers and exhaust, and recently, even helped me troubleshoot an alignment issue with my 2019 Challenger Hellcat Widebody that a local dealer couldn’t diagnose. Their prices are competitive and they don’t pressure you into add-on sales.

T
Review №29

Great customer service and excellent work. Would recommend to anyone. We have been using ASG for over 10 yrs and have always been happy with the results. Thank you.

St
Review №30

I was very impressed with the professional service ASG gives, took my Cadillac in for Service engine soon light, they figured out what problem was & they got right on & fixed, they fixed problem & Cadillac runs like a brand new car, if you want quality work & service take your vehicle to ASG , you will be very happy with their work

Ph
Review №31

A solid place for auto repairs. Quality work and open on Saturdays too.

Yi
Review №32

Being a customer there since 2017 and did not realize they did not inspect my tires at all for over 2 years even though I asked for it every time I called or stepped in! Also they lied about the tire tread depth during my visit in June, saying all four tires had the same depth and last month, they said the two front ones were torn and the rear ones were pretty new! How is that possible! I went to another shop and they told me it was basically because ASG never inspected the tires or just lied to me about the tire tread depth. I phoned ASG a few times and they admitted their mistakes for over 2 years after checking all the inspection records but did not want to provide any corrective actions! They are only willing to give free tire rotation after I get two new front tires! What is the point of me asking them to check and see if I need tire rotation every half year when I went for oil change and inspection?! I was a royal customer and spent thousands of dollars there for my old car. Totally regret it!Update: these tires were purchased from Costco and Costco said if I can provide paperwork that they had been rotated, they can replace my front tires for free! However, ASG never rotated them even though it was asked!

ti
Review №33

I have had two major repairs performed on two vehicles in the last few months and my wife and I are very impressed. They are upfront with inspections with supporting photos, and will provide a post repair report. They are friendly and professional, and have provided me pick up and drop off service to my home. I would recommend to anyone looking for high level service for less than dealer cost.

Ka
Review №34

Having car concerns can cause undue stress. But the service I received at ASG eased my concerns. Scott was amazing from the first to last interaction. He restored my faith in good customer service. I would DEFINITELY go back! Thanks ASG

To
Review №35

I recently decided to purchase a car in Indianapolis, IN. I live in Las Vegas, NV. Because I planned to drive the car back to Nevada, I asked to the seller to find a shop to do an inspection and some work. This shop was an outstanding selection! The report was clear and detailed including pictures of several areas. I asked them to perform a lot of work in a short time. They supply a nationwide warranty on their work! The staff was excellent, a bunch of car lovers. Thanks again to Scott and his team!

Ne
Review №36

Very good customer service. We have been satisfied with their handling of both service A and B on our Mercedes. I would actually give them 4 and a half stars except for the magazines selection in the waiting room. Will definitely take our cars back.

Da
Review №37

The customer service and follow up was exceptional. I will take all my vehicles there moving forward

Ju
Review №38

I have been using ASG for over 20 years. I recently relocated to Ohio but came back to Indianapolis to have them do all of my repairs. I have always trusted them and they have always been fair with their pricing and that is why I made the trip back to Indy. They did a bumper to bumper and told me everything that needed done within a couple of hours. Craig helped me with getting a car to use while doing the repairs. Scott and Reggie gave the best customer service!

Wh
Review №39

Great service

Je
Review №40

Ive been taking my car here for about 4 years now. They always remember me and what car I drive. They gave me honest advice on my last car about when it was time to pull the plug (a lot of repair shops wouldve just said theyll fix it and taken my money). It took me several tries to find a car shop that I trust in Indy, and since I have I recommend these guys to anyone who asks.

Ch
Review №41

Great Service. Got right down to the problem and Im very satisfied.

Ke
Review №42

I have brought my 2003 Honda Civic Si to many repair locations. Non were as detailed as ASG. Thanks to ASG I was able to find out exactly what was wrong with my car and how to fix it. ASG has always treated me and everyone I know with the utmost respect and integrity. I highly recommend ASG.

ak
Review №43

I love the guys in there. Its expensive but worth every penny. Very professional and kind.

Je
Review №44

Scott and his crew were impressively professional, courteous of my time and generous with theirs in answering my many questions about repairs to an older model Subaru Impreza. They did the repairs in a timely manner and I left the shop feeling confident in their workmanship.

Ca
Review №45

Had a great experience with ASG. Needed major engine work and their quote was thousands below the dealer and others. Many months later I’m very happy with the performance of my car and I really appreciated how easy they were to work with. No pressure/sales tactics, they just really wanted to help.

Al
Review №46

Excellent, cost-reasonable service with great follow-up care.

JI
Review №47

ASG is my new go to mechanic!!!! I am well pleased with their services. Very affordable& excellent customer service. HIGHLY RECOMMENDED

Am
Review №48

This place is amazing! I had a cracked rim and needed to get it fixed. They were able to complete the repair in one day when other auto shops told me that the repair would take 2-3 days and I would have to leave my vehicle with them for those days. I am so happy I stumbled across ASG. I called and they were able to schedule my appointment for the following day. Their complimentary shuttle service was such a convenient amenity and it allowed me to drop the car off but still make it to work and back to the shop when the work was complete! The price was reasonable and the customer service was outstanding. Overall, my experience was excellent!

Ga
Review №49

I was referred here by a close friend, and these guys did not disappoint. Took my car in for its regular service, and the service I received was beyond my expectations. They were honest and real about how my car performance was, and what was needed that they found during inspection. The one thing I love is they weren’t pushy about getting the additional service, but gave a strong recommendation on a timeframe on when to come in next. On top of this they gave me a ride to work so I didn’t have to call and Uber so I was really appreciative about that!I will definitely recommend them to others and will be coming back in the future

Ke
Review №50

My favorite shop to get work done in Indianapolis. Great staff and even better work. They are honest and are happy to answer any questions you may have about your repairs. They always treat my 2004 Volvo S60 great. Due to its foreign manufacture another shop messed up my oil system while doing repairs and didnt tell me. Good thing ASG was there to find it before I was stranded on the side of the road. Every time they do an oil change they do a full look over of my car and let me know what could be done to make it run better and if the repairs require immediate attention or can wait. I like how they allow you to discretion and give you the truth on whether the repairs are needed. When getting repairs they will happily source the cheapest parts they can find, and always do a fantastic job. Their staff is friendly and easy to contact and they have a great deal with enterprise for cheap rental cars while yours is in the shop. I would highly recommend them to anyone looking to get something done on their car around Indianapolis.

Ro
Review №51

Easy to schedule appointments and professional staff to work with. Always keep me informed of the status of my car. I Have been a customer of ASG for nearly 20 years and will keep going back.

Br
Review №52

Awesome customer service from Scott! I had no idea what was wrong with my car and was unable to go to the shop due to my work schedule. Scott made sure he called me every step of the way to keep me informed about my car. My car was finished in just one day! He made everything easy and convenient. So grateful!

To
Review №53

Trustworthy and dependable shop! The guys at ASG are always friendly and willing to help. They’ve saved us a lot of money by giving us honest estimates, and even telling us when a vehicle wasn’t worth repairing. They’re prices aren’t always competitive, but the quality work and reliability are worth it.

El
Review №54

Had a great experience with the team here. Ive been looking for a mechanic for a while that would be good for my Toyota Prius, and ASG was fantastic. I needed a lot of work done, and they were so good at communicating with me the whole time.

Ma
Review №55

My cars are getting older. I also purchased some very old cars for my kids when then started to drive. ASG has been able to make these cars safe and reliable. Bringing them in for regular maintenance helps catch items while they are less expensive and certainly less troublesome. Recently my wife allowed ASG to work on her car, a rare foreign car that even the dealership have trouble. ASG was able to diagnose and fix. My wife was thrilled! The pricing is very comparable to other expert garages, however ASG provides better warranty, coupons are available, deal on rentals, and more. Certainly worth checking out! Very friendly, very professional.

Ni
Review №56

My engine seized up the night before I left for vacation. I called the nearest tow truck and had them tow it to the auto shop nearest to me with the best reviews. ASG was super cooperative with me being away, I was able to do almost everything over the phone. I had a bit of sticker shock about the price for my total engine replacement, but they went over the bill thoroughly with me and set my mind at ease. This is my shop now. Going forward, this is the only place that will work on my cars.

Ra
Review №57

Scott and the rest of the staff at ASG were absolutely fantastic throughout my repair process. I am very pleased with the result, and would highly recommend ASG for any repair big or small.

Ni
Review №58

ASG Automotive has done a great job on all of our cars. Over the years, theyve worked on four different cars for us. They have always been fast and have the customers best interest in mind. They are also great at keeping you informed. I highly recommend Kyle and the entire team for your automotive repairs.

Ca
Review №59

They will rip you off. Very expensive place to get your car fix.

Da
Review №60

I brought my car in for a headlight issue on a saturday morning, while they couldnt promise it would get fixed because of shortened saturday hours, they said they would do their best. The shop foreman Alex was very courteous as was Scott one of the service advisors. They did a very thorough vehicle inspection for free and were very reasonably priced on the repair they did for me. They had me in and out and my car was fixed within hours. Ill be bringing all my vehicles back here moving forward. Great shop.

Ty
Review №61

I, 110%, endorse Craig Douglas and his faithful employees at ASG Automotive. Since discovering them, I have never brought my car(s) anywhere else. Their expertise with problem solving and attention to detail are second to none. Their customer service is IMPECCABLE....and all to often, most places you go to to, that is a thing of the past.I will always bring my vehicles to ASG for the reliable service and friendly atmosphere. I appreciate their willingness to work around my hectic schedule and for always getting the job done....right....the first time!

Jo
Review №62

Ive had nothing but positive experiences dealing with the ASG folks. My 2011 Mini Cooper has needed new coils, a thermostat wiring harness, clutch and cooling system help....each time, ASG has been proactive in helping me get a rental car (cheap), towing (if needed) and keeping me apprised of the work needed...and cost...every step of the way. And MUCH more affordable than if taking it to the dealer. For German car servicing, I fully recommend ASG for immediate, affordable and caring service.

gr
Review №63

I was very pleased with their service. I will be going back in the future for repairs when needed.

Pe
Review №64

I have been a customer for 10+ years. i consider them my car guys and I feel a loyalty to them because of the care I have received over the years. Their work has consistently been superior and their customer service exemplary. Many years ago during a time of great stress, they did not charge for an oil change. It was their gift to me. Recently I had an accident and an issue presented itself where my insurance company did not reimburse fairly. I was not comfortable when they wanted to send me to a preferred provider whose reviews did not inspire my confidence. ASG repaired the car even though they were not adequately paid for their work. As a single women, it is such a relief to know you are receiving the best service and are not being taken advantage of. I highly recommend ASG>

Bu
Review №65

Repaired my car in a pinch. Technicians are very knowledgeable and figured out the problem when the dealship misdiagnosed it.

Me
Review №66

I recently wrote a Yelp review for ASG, and decided to spread the word!Overview: This is a great place! I dont trust anyone else with my jeep, and would highly recommend ASG to anyone who is looking for a clean, reliable place to take their car.Blog: My family have been taking our cars here for over six years now. I think of the staff as family, since I own a jeep and they are notorious for their problems. I am always welcomed with a smile, and feel reassured when the person at the counter knows my name and car before even looking me up in the computer. I know that everyone is looking out for my best interest, too, and will tell me to fix something only when I need it. They are very understanding when I call before a road trip to get my jeep checked out and I always leave the shop with confidence that I can travel the needed distance because I have that much trust in the people working at ASG.There have been many situations where a staff member will fix something for free (the door lock grinding noise because it was annoying them, lol) and have never pushed a sale unless it is absolutely needed. I never worry when my jeep is in the shop because I will usually get a daily update on what was worked on that day. I love this because I like knowing that my jeep isnt just sitting there, forgotten about since it is my only form of transportation. Because of these qualities, among others, I would recommend this shop to anyone who is looking for a safe place to go!If you are in Indy, this is the place you should take your car!

Am
Review №67

Our car broke down out of state on a holiday weekend. We didnt know where to take it. They were so polite and took care if us getting our car done quickly. Definitely recommend

mi
Review №68

ASG automotive was warm welcoming the moment i walked into the business. Had an excellent break room for when i needed to wait until the rental car company picked me up. Service was fast on my vehicle and received a couple follow up calls while my vehicle was being worked on to deliver a status update. Excellent experience and my family and I will be going back when needed for all of our car services. Thanks ASG

PJ
Review №69

Excellent service. Listened to me, diagnosed, offered solutions. I would highly recommend

An
Review №70

Great customer service great communications

za
Review №71

ASG charged me $120 to change the oil in my Mercedes. ASG used the wrong sized crush ring, so it leaked in less than 100 miles of driving. I called ASG and mentioned wrong sized ring and oil leak; they said the tech must have grabbed the wrong one. For a $120 oil change, I hope we are not just grabbing things.Overall, the scheduled service for my Mercedes was $1200, which was more than the Mercedes dealer quoted me later, but I had ASG do the service since the car was there.Watch their pricing. ASG tried to oversell my scheduled maintenance for my Land Rover; ASG stated it would be $1600. The dealer only wanted $490. There was a discrepancy in what service was needed. Once I got an identical quote, ASG was still 35% higher than the Land Rover dealer. I challenged ASG and they matched the price of the dealer, but I had to threaten to pick up the car and decline service to get them to match the dealer price. Price is always a fight. Im not cheap, but I have a problem paying dealer pricing while I am not at the dealer.Also regarding my Land Rover originally was there to diagnose check engine. To repair the check engine matter, I was quoted the repair and approved the price on the service for check engine issue. An hour later I was told the price was going up over 20% because they had to switch brand of parts. It turns out their supplier thought they had faulty parts for the initial price, so ASG had to source the part from the dealership. I guess I should have just taken the car to the dealership. On the Land Rover service, they did not bother to reset my service indicator, so my Land Rover still thinks it needs service and reminds me. That was kind of irritating.Neither time did they wash my cars. Most garages I have been to wash my cars, especially when I had $1,200 and $1,600 service. They are nice people, but no way would I return.

Sh
Review №72

ASG is a fantastic shop. Scott was able to repair my truck faster and cheaper than originally quoted. I was a little disappointed that I had to pay for the diagnosis since I told him what was wrong from the beginning. On the other hand it takes a lot of money to fill a shop with great people who will make sure they are fixing the real problem and not just take your money for something you dont need. I feel like the job was done right and Im sure if mistake was made it would be corrected promptly. At this shop you actually get what you pay for.

Ro
Review №73

I have been coming to ASG for several years now. ASG has provided me with the service that I wanted from my Lexus dealer. Timely service at a price that was right.They stand unconditionally behind their service, always looking ahead. You will not find cheap service here, but you will find quality service with no regrets. I only recommend to those looking for someone who will look after them. ASG Automotive.

Be
Review №74

I highly recommend anybody taking their vehicle to ASG and they have excellent customer service. Kyle provides the best customer service up there. Not only do they have good quality service but they get the service done in a decent timely manner. My whole family goes to ASG and enjoy the service provided.

Da
Review №75

Great service!

Mi
Review №76

Good waiting room if you want to hang around during an oil change, offers to drive you home while you wait for service (I live really close), relatively reasonable pricing. Friendly staff.My husbands latest experience was a bit less ideal, as some more major work on his car took far too long - he had to borrow a car for a good 10 days straight.Overall, however, the ASG experience has been good for the last 2.5 years weve gone there. Sometimes more pricey than wed prefer, but generally much more reliable than the cheaper options we tested out here and there!

M
Review №77

These guys are absolutely great! I brought in a 2001 Hyundai Elantra that I was planning to purchase. Th e vehicle seemed to be in good condition, but the transmission housing was exposed to the elements. Thanks to their thorough investigation I saved myself from having to replace the transmission when the inevitable rock bounced into the transmission. These guys saved me from a bullet, and I am glad that I went there today.

Gw
Review №78

My experience was wonderful at ASG! When I called to get my truck repaired it was completed in just 2 days after my call. I didnt have to wait a long time to get in to it fixed. Also, ASG called Enterprise for me to get a rental car and that was a quick process. I will recommend them to family and friends as well as go back for my own repairs.

Da
Review №79

Ive been taking my cars here for 19 years and never had any reason not to trust them. They are always very clear about which repairs are critical and which can wait and give detailed understandable explanations. They are flexible and go out of their way to accommodate my schedule. They are Click and Clack without the corny jokes.

a
Review №80

Took my vehicle in for some warranty work. Scott made this as easy as possible and was able to get as much or as little information as I wanted. Had a few issues that Scott was willing to help without hesitation, really impressed with the service and hospitality I received from ASG. Would recommend to a friend and will be back for any future repairs.

Ne
Review №81

I have been doing business with ASG for several years. I have taken multiple cars to them and always been pleased. They are professional and I have always been satisfied with their work. I highly recommend ASG Automotive. I recently had tie rod ends, tires and a radiator replaced. They did a great job.

Mo
Review №82

It is so nice to have a mechanic I trust and that has never done me wrong! This past year they have taken amazing care of my little mercury sable and discussed what my next car purchase will be and how to spot a mechanically sound car. Will never let my family or friends go anywhere else.

Ga
Review №83

I scheduled an oil change for my Mazda 3 and everything went great. I was a little late getting the vehicle to them, but they had it done on time. I love taking my cars to ASG because they are friendly, know me by first name, take an interest in any issues I bring up to them, and are reasonably priced. They are just as good at keeping my 20 year old car running as they are my 3 year old car!

Do
Review №84

I have been a client of ASG automotive for a couple of years now and have loved it. I bought a clutch and flywheel from them a little over a year ago. My clutch went out, I was thinking my driving was horrible. I go and get another estimate on how much a new one was. The flywheel they got me was suppose to be able to be resurfaced. Then they said it wasnt after it went out. They wanted to charge me the same price they charged me the first time. So i had a guy at my dealership do it. As he takes me over to the car he showed me that the Clutch Plate was installed backwards. Since the 12 month warranty was up there was nothing ASG would to. I have been a great customer and spent more than enough money there and told everyone i knew how great they were. They will never have my buisness again and I will make sure no one that i know will go there as well.

Br
Review №85

Outstanding service, polite, I wish all mechanics treated their customers the way that they do.

Br
Review №86

Great place to have work done very friendly staff price is right nice waiting area. Clean

Tr
Review №87

The best automotive service in Indianapolis hands down love Scott he breaks everything down for you service is impeccable Im a customer for life.

Ja
Review №88

Called 4 different places around town to describe the work I needed done on my Lexus GX. People either didnt know what I was asking for or didnt know how to do it. Not only did ASG know exactly what I was talking about, they were able to make some additional suggestions that I hadnt considered. Got the job done for less than I expected and I am very pleased with the quality of work and service.

St
Review №89

We have used ASG for more than fifteen years and have been pleased with the quality of service every one of those years. We have had all four of our current vehicles serviced by ASG and all previously owned vehicles as well. The staff is knowledgable and friendly on all occasions. They have even gone out of there way to work on a vehicle on a Saturday knowing we needed it on Monday to go out of town,

Ke
Review №90

This was my first visit to ASG with my 2011 BMW and its like they say first impressions last. And I was impressed with my first visit. I was greeted in a kind friendly manner and he immediately began to see how he could help me. I was given the correct diagnosis and he even researched the issue online and found out my issue was a common problem and covered by BMW under an extended warranty. Thanks Eon!PS Their establishment was clean also, even the bathroom!

Ja
Review №91

We are very pleased with all of my experiences weve had with ASG. They go above and beyond to provide you with the best experience you can have. One experience we had, we were having brake problems and instead of fixing it and charge me at least $2000, they sent me to the BMW dealerships hoping a recall would pay for it, which they did. Again, thank you

Da
Review №92

They did a great job on my car and their price was reasonable

Te
Review №93

Have ever been ripped off by a repair shop? Face it, most of us with any experience at all have been.Rest easy at ASG Automotive. The staff is there to assist you in the repair process and give you good free advice. The decision is all yours, no pressure. From the beginning to the end you will be positive about your experience at ASG Automotive.I personally had the pleasure of dealing with Kyle and would recomend any new customer to him. Everyone was friendly and helpful. They even let me order Jimmy Johns to eat in the beautiful waiting room while my repair was done.Get it done right, go see ASG Automotive. They even warranty the work for a ridiculous number of months.

Jo
Review №94

Great place good people. They took care of little issues that I didnt ask for. I had a turn signal light out, they fixed it. Awesome turn around time. I will go back.

Te
Review №95

After ASG diagnosed the problem with my truck I learned through my regular mechanic that the issue was under recall.I ended up taking the truck to the dealer to have the warranty work done.Scott at ASG was very friendly and detailed with every aspect.ASG waived the 110.00 dollar diagnostic fee.I will continue doing business with ASG. Thanks!

Da
Review №96

As usual, ASG kept me up to speed on exactly what the status was on my vehicle throughout the day and performed quality work. Price is certainly better than a dealer as well. Im glad ASG is so close to my house as I plan to take my cars there whenever service is required.

Ju
Review №97

They have assisted me several times with my personal and company vehicle. There service and helpfulness is above anything else in town.I would definitely and have recommended them and will continue to do so.

Ja
Review №98

ASG exceeded my expectations. Craig and the guys over there are professional, friendly, and the best when it comes to working on cars. Theyre very easy to work with and always give fair pricing. Not only will I recommend people to go to ASG, I will encourage people to go to ASG. Theyre the best in the area.

Ar
Review №99

These guys understand service and earning business. I am a business owner, and I have made changes to how my business operates based on how good I felt about working with them when Craig and his team serviced my car. They are honest, which in itself is a rare trait in the automotive world, reliable, personable, and they go out of their way to make sure their customer has a great experience that usually starts out in a bad situation. Atleast that was my experience. A broken car is never fun, but ASG made it as pleasant as possible and they kept me updated on the process, gave me options and charged a very reasonable price for the work they did.

L
Review №100

The guys at ASG REALLY know their stuff and are super helpful and informative. They communicate well with all of their customers and when I had an urgent problem, Scott gave me a hug and fixed everything! I will always get my cars serviced here!

Information
34 Photos
100 Comments
4.5 Rating
  • Address:5841 Thunderbird Rd Ste.3, Indianapolis, IN 46236, United States
  • Site:http://www.asgindy.com/
  • Phone:+1 317-826-2906
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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