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I-5 Autoaus
18081 Redondo Cir Unit D, Huntington Beach, CA 92648, United States
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I-5 Autoaus
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Fo
Review №1

Ok, i want to start by saying i know a lot of people give these guys a bad rep but im here to tell you about my experience with them. I ordered a GT500 Front bumper (prepainted) and the upgraded turn signals for my wifes 2015 Mustang GT. The process was easy and they were good about keeping updated on when it will arrive. Once the bumper arrived there was actually an issue with it, it had gotten damaged in transit. I then reached out to them about the issue and they same day started prepping another bumper to get sent to me asap. They made sure the carrier was aware to be super careful with the second one shipped and was happy to see that it was in great shape once delivered. Install went very well and fitment is great!! The finished product on paint and quality was great as well!! They even helped with the few questions i had as i was doing the install, great people, and great service from my experience!! I will definitely be buying more products from them and hope this helps guide others to get a great product from them as well. This review is 100% my personal review because i felt they deserve a good rep for the good work!! Look forward to future purchases and hope this helps others decide to pursue business with them as well!

Da
Review №2

I ordered from these guys on a whim to try to get the RTR style grille on my 13 Mustang. The pictures they provided showed very BRIGHT WHITE and looked great on all their model vehicles showcasing the product. When I got the product, the lenses were smoked and made the light look more purple than white. Certainly was not the brightness shown on their advertisements. I sent them numerous messages through their website, as phone numbers were not provided. I requested their number to talk the order over. I even offered to pay them more to just send me non-smoked lights and id swap them out. They continued to make excuses on why what they sent was better than any other product, and that it was the best for what I was looking for, and that I would be happy with it.Unfortunately, im not happy with it. I immediately removed it, and its still sitting in the box. I requested a refund thereafter, and still have not heard back regarding that refund.Waste of money, and extremely poor customer service.Do not recommend.(Picture uploaded represents the chinese knockoff and how bright those were however they only lasted me 8mo. The one above is their product, looking purple and not as bright... more like a neon tube.)

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  • Address:18081 Redondo Cir Unit D, Huntington Beach, CA 92648, United States
  • Site:https://www.i-5autohaus.com/
  • Phone:+1 626-662-4368
Categories
  • Auto parts market
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