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Dollar General
4002 Polk St, Houston, TX 77023, United States
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Dollar General
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Wy
Review №1

The snow is always very clean walking very courteous and knowledgeable of where things are located in the store one of my favorite places.

Le
Review №2

This is where I get my TP, Hello toothpaste with hemp and moreGreat holiday snacks

J
Review №3

***DONT GOT HERE!!***Without fail everytime I come into this store it looks like a tornado hit it. Nothing is ever organized and all around cleanliness is subpar.Im not sure what the GM/Manager here is doing but properly training staff obviously is not on their list of to dos.P.s. the several times Ive walked in here, the cashier is either NEVER wearing a mask or wearing it properly. Smh.

De
Review №4

Love this store has everything im looking for friendly customer service and its close to home

Jo
Review №5

They got some cool dollar items that are novelty items

Da
Review №6

As always courteous staff, they make you feel like family. However l think they need help with a little organization. ALOT OF TRIP HAZARDS.

An
Review №7

Out of all size small and extra small clothing items. Christmas aisle totally destroyed and just disarrayed items in the floor just overall a messy store. On Dec 8th at 7:30 pm.

Ma
Review №8

In and out in 8 minutes. Sale lady was nice. Thank you.

Ed
Review №9

Not the best Dollar General. Always clustered up with boxes from merchandise that hasnt been placed on selves. Also, the A/C was off/out this past trip so it was VERY stuffy as well had a strange smell throughout the entire store. This is really a last option for me as its the closets location to my job.

St
Review №10

Always a great experience , the staff is always professional and very helpfull thank you and HAPPY HOLLIDAYS !!!

An
Review №11

Your one stop inexpensive last minute x-mas pick... Hat or headband?

Je
Review №12

Its customer service is second to none

br
Review №13

Great place for odds and ends!

Co
Review №14

Helpful And nice employees at this location.

Li
Review №15

Literally if management see this comment I would love to work overnight to restock the shelves. I mean I love this store. The prices and the quality products I buy here weekly are why I keep coming back. I was pleased too find many crafts I needed for a last minute retirement party.

Pi
Review №16

Store is a mess, shelves arent stocked. The cashier was very nice.

Ca
Review №17

Great store products & staff.. ,but bathroom not working ..😬😪😡

Da
Review №18

Theyve re-organized/cleaned up the store post-covid 19, I go there regularly for cleaning supplies.

Me
Review №19

This is a small store, I only rated it a three because it’s sometimes not stocked- but that’s due to its location and it not being expansive enough to accommodate its high volume regular shoppers. Generally speaking, staff is friendly. The only exception is one of the 2 ladies working there; she’s pretty grouchy to all customers. I love the vibe in that store, however. They’re usually jammin some R&B OR hip hop, which I respect and appreciate while both shopping and waiting in line to check out. All of the cashiers- every single one- has been pleasant and had a great attitude. A young lady who i believe is rather new, deserves an extra special shout out...her name is Shamira and I was having technical difficulties using my card, which was apparently a little short of what I spent (which, of course is never pleasant and always at least a tad mortifying!!) without saying a word, she assisted in completing the transaction herself, personally, and I thought that was such a cool thing for her to have done. I really appreciated it and told her I would mention her active kindness in paying it forward in my moment of need. She has a great spirit and attitude, and I think we all need more of that, especially in these difficult times, it is truly appreciated. So THANK YOU, SHAMIRA, for having gone above and beyond for me, and providing excellent customer service... as well as being a compassionate and kind human being. 2 Thumbs way up on that! Overall, I give the store a three strictly based on us not having enough space to stock the supply that’s necessary for this growing area. Other than that, they’re doing it right and with a positive attitude that makes it a pleasure to shop there. I’ve bought groceries several times from them, rather than Kroger’s next-door, based on that fact alone.8-5-21 update!! I just upped its rating to 4 stars; they’ve improved their selection tremendously over the past few months! (And fixed the A/C, finally!! So yay!!)

Al
Review №20

If they do or dont have it in stock,still all good!

Li
Review №21

Employee was listening to mp 3 player , loud and dismissive to customer .

Ar
Review №22

Because its supposed to be a dollar store, but mostly everything in it is well over a dollar

De
Review №23

The people they have working have the worst attitude “Nicole” has the worst attitude she’s rude the way she speaks to people and treats them is unacceptable they need better customer service skills of hire someone better

An
Review №24

Its exactly what it looks like, a dollar store. Need something for your car? They probably have something for you for cheap. Want some candy? Well theyre all one dollar. They even have drinks if you want some.

L
Review №25

Ive never seen anything like it; this place was horrible inside. Boxes and clothing were sprawled all over the place

Am
Review №26

To messy boxes everywhere need to do better

An
Review №27

This dollar general was recently in a armed robbery September 28 2019. I had just got into the store and not even 10 minutes after walking in we all hear 2 guys with hoodies and a mask demanding money while pointing a handgun to an employee. No one was harmed thank god but never again will I shop around this area. Keep in mind, it was in the daytime. It was around 11 something in the morning when this traumatic event took place. Stay safe everyone.

Am
Review №28

Excellent customer service when I couldnt find what I needed. The guy actually stopped what he was doing to help me like whaaaaat awesome😁😁.

Fi
Review №29

Cashiers need training. Teach them how to ring up miscellaneous items several items are missing price tags and they don’t allow you to buy them because they don’t know how to ring it up lol

BL
Review №30

Just hated the wait. 30 customers in line four employees but only one trained to work the cash register....

Gr
Review №31

Small for a DG but generally good service

Sa
Review №32

The place dont have my Caress body soap

Pa
Review №33

Its great two go and shop at the store

yo
Review №34

Very good on prices

re
Review №35

I am very happy 😊 ☺

Ve
Review №36

Love it! I like how I can always find what Im looking for especially when Im in a hurry.

Ro
Review №37

Its a good place to shop for specials. Decent selection.I wish the aisles were wider.

Ed
Review №38

Fanttastically New Store. Understaffed. Fully stocked unless understaffed in which it will like its lightly stocked but great rpices and selection. Love going here.

Jo
Review №39

Every time I go in here the cashier is on her phone talking.. Yes she greets and farewells, but between is talking on her cell the entire time.. The store constantly looks like its being renovated inside and is quite difficult to find what u need unless you go often and know the layout of the mess...

Fl
Review №40

No long lines.. in and out

Ri
Review №41

There is usually a line to pay. The store is messy there was stock all over the isles and very difficult to move around. The good thing is that I can usually find the things that I am looking for. I go here when I dont want to fight the crowds at the local superstore.

J
Review №42

Why does this store *NEVER* ever, ever, ever!!!!! Have white Ts/black Ts , or boxer briefs for men? PS. Most men dont wear sizes medium to large either. Can we get some xl, 1x,2,x ts??? The whole dang isle is always unstocked. And the womens clothing in the back takes up mostly 2 isles.???....

Bu
Review №43

It was so hot inside the store. Stock was sitting in boxes not on shelves.

OO
Review №44

I LUV DIZ PLACE BC EVERYTHIN IZ A DOLLAR & NEVA HAD ANY ISSUES WHEN I WENT🤷‍♂️💯

Ro
Review №45

Good place to get snacks general stuff toilet paper dishwashing detergent laundry soap batteries phones ECT.

Ch
Review №46

They always have a long line. There are always big carts filled with boxes on most of the isles in it makes it hard to navigate through store. There is always one cashier but 10 customers in line. Very unorganized!

Te
Review №47

Need new management and new employees!! If not close the store.always the same exact items not stocked .

bi
Review №48

Friendly staff, very low stock.

Da
Review №49

Nothings organized... Merchandise is in boxes all over the floor. Its ghetto

Bo
Review №50

Staff was really helpful

Ce
Review №51

I like going here it people friendly and great service plus great deals on alot

ju
Review №52

Need to clean it up some and organize better

De
Review №53

Love my dollar General ....and my savings cant no store compeat so far..😍

Gr
Review №54

Store always Dirty went three different times

Cr
Review №55

I love how they are open so early! Makes it convenient!

Ro
Review №56

They just remodeled the inside so things are easier to find. Need more staff and security. 2 1/2stars

St
Review №57

Its a wonderful store they have so many different things. Im usually heading to Kroger when I go there.many times I dont have to even go to Kroger because they have what I need there Dollar General.

Ma
Review №58

The weekly Seasonal sales were incredible and items were continually being stocked. Staff and management super friendly.

Le
Review №59

Its busy and unorganised. But the staff is always kind, and I feel like thats the most important aspect.

Su
Review №60

Employees were nice & helpful, and they did have what I had went there to get name brand Duck Tape to my surprise .

Ma
Review №61

Friendly and welcoming store environment

de
Review №62

Horrible customer service. The cashier didnt greet me even after I spoke to him. I asked the price of an on sale item and one of the other employees scanned a item with the handheld for me. The price was .30 cents but when I got to the register it was ringing up for $1.00. The cashier was rude when I questioned the price and wasnt willing to resolve the issue. He wouldnt even confirm with the other employee about the price difference. 1st and last time at this location.terrible service and a dirty.

De
Review №63

Store is always filthy. aisles blocked, you cant walk through, shelves are never stocked, items tossed around everywhere.

Ra
Review №64

Needs to have a cleaner entrance

Es
Review №65

Great service; no shopping carts

C
Review №66

-My 1st time at this store. No one greeted us.-Junky & unorganized store. Boxes, carts, random items were in the middle of the floor, blocking walkways, sticking out from the shelves. Safety hazards everywhere! The aisles are so congested that you can barely push your shopping cart. Looks like they have some potentially good products, but the store was so cluttered that I couldnt appreciate them.- Then some guy kept announcing over the loud speaker that the store was under live video surveillance...keep hands where he could see them...will call police...blah, blah, blah. Ive never heard that in a store before. I didnt mind the 1st few times. But after a while, it became bothersome. Dont ruin the shopping experience of good honest paying customers in an effort to deter 1 or 2 petty thieves.-Also, if he was live, couldnt he see how disgusting & hazardous the store was? He shouldve been announcing pardon our mess, watch your step, be careful & thanks for shopping with us.-Cashiers were loudly holding private conversations & using profanity while checking out customers.

fr
Review №67

Cool place to find it 8f u look for it.

Qu
Review №68

Despite The Area Dominique Is An Amazing Manager & Her Employees Go Above & Beyond To Make Sure You Leave Out Happy There Are Many Dollar Generals Around Me But I Don’t Mind Driving 30-45 Mins Away For Better Service & A Garunteed Great Shopping Experience

Da
Review №69

The store is very nice the employees there are very helpful I would recommend this store to anyone

Qu
Review №70

Clean and great customer service

Sh
Review №71

Great customer service 👏

Ma
Review №72

Very convenient staff is very

Sh
Review №73

That store was so torned up couldnt find any thing

Gu
Review №74

If you are going there for makeup it can be a hit or miss. Sometimes they have everything and sometimes nothing . They have a decent collection of snacks and other household items.

Ra
Review №75

Got my alcohol bottles i needed.

Je
Review №76

My favorite store

al
Review №77

Came for some bows

Ma
Review №78

The store always looks like they are stocking merchandise. It would be nice to see it organized and tidy.

Mz
Review №79

Good deals!!! Good customer service

Pe
Review №80

Friendly staff and decent prices

Ju
Review №81

Always messy in here. Never fails. Not one single person cleaning up. This is Dec 2 2018 @ 8:15am

Ja
Review №82

The aisles are to crowded. Needs more organization. Nice atmosphere as far as the workers are concerned...

Jo
Review №83

Good place for whatever your needs might be.

Ch
Review №84

It was a complete mess and was out of stock of most of what I purchase there usually.

oo
Review №85

Really like this Dollar General but some of the prices in there are higher than Krogers. This doesnt make sense! ! Why not just go to Krogers that is right next door?

CA
Review №86

Good customer service

Ja
Review №87

It was a hot mess and the line was super long for no reason

Ve
Review №88

The are always out of items. Not sure if they are short hand but their is always carts full of merchandise boxes in the back aisles. The can never keef there shelves stock. The store is very messy.

Ja
Review №89

Excellent staff clean store cheap prices great daily shopper

Ma
Review №90

Availability of products and courteous staff

De
Review №91

I did not like it, it was very messy.

De
Review №92

Prices are good and it has plenty of things to purchase for the low. If you want real groceries, it is conveniently next to a Kroger.

Na
Review №93

I hate being forced to leave my belongings unattended up front while I shop. Its a little insulting and a pain. Makes me want to shop elsewhere.

Mr
Review №94

Store is very messy, as soin as I got inside left couldnt even walk i the store because of all the mess they had

Sh
Review №95

Stoe is clean

ro
Review №96

All your needs in one place. The employees are Pros and very helpful.

Ju
Review №97

Dirty and didnt have what I was looking for and poor selection

Ma
Review №98

Couldnt walk through the aisle their was a bunch of carts full of stuff on the way

Ta
Review №99

Always dirty. Aisles always cluttered. This is actually at most Dollar Generals.

V
Review №100

Love the people there at Polk St.& Cullen.Houston,Tx. Top-knotch people.

Information
51 Photos
100 Comments
3.7 Rating
  • Address:4002 Polk St, Houston, TX 77023, United States
  • Site:https://www.dollargeneral.com/
  • Phone:+1 346-330-2054
Categories
  • Dollar store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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