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CPR Cell Phone Repair Houston Galleria
5727 Westheimer Rd Unit I, Houston, TX 77057, United States
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CPR Cell Phone Repair Houston Galleria
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Br
Review №1

I got amazing response almost instant. They replaced my surface pro7 screen within hours the same day i had to travel, which best buy quoted me three weeks with mail. Highly recommend this place. Super easy fast and professional

Ro
Review №2

Glass back of iPhone XS shattered. CPR is a good alternative to to replace the glass back, rather than changing the whole motherboard ($$$) as Apple store would do. On the other hand, my phone is most likely not water resistant to original specs, but I can live with that until my next phone.The service was prompt and professional. The repair took less than 2 hours.

ch
Review №3

This place was the third repair cellphone place I went too. The other two cellphone “popular” ones said my phone was water damage and dead. Dead because when I got my battery replaced at other cellphone place — he failed to tell me that my phone is no longer even water resistant!Anyways BILLY helped me and was super patient and understanding. He was able to fix my phone!He told me what the issues was and I knew my phone wasn’t dead because I can still do find my iPhone, silent vibrates, etc.He was happy to try and replace screen to see if it works..... and it did!Solid dude that does all he can to help you.Ask for billy!

Br
Review №4

I came in the store with my phone screen broken & Hamza was wonderful! Instantly helped me & offered amazing & professional service. I’m so happy I stopped here! Thank you for being awesome.

Ri
Review №5

AAAAAA++++++. Thought my Iphone 11 screen was cracked but it was only the screen protector. Dude was really cool- only about $21 for a new protector which he installed professionally too! Definitely recommend this HIGH quality service here in Galleria. Really really great...

Sh
Review №6

Fixed my (one plus) phone screen, did a great job, same day service, explained everything we needed to know!

An
Review №7

HIGHLY RECOMMENDED!!! My IPHONE XS had the green screen issue due to water damage and they repaired it in less than 30 minutes. They provided a free diagnostic and alternatives. Many thanks to Bill for the excellent customer service and for keeping the True Tone functionality working, this exceeded my expectations!

Sc
Review №8

Quick and easy. No pressure sales. Helped setup new phone too.

Je
Review №9

The customer service is impeccable. Thank you.

ze
Review №10

I walked in with a cracked iPhone XR and only after a couple of minutes they were able to make my phone look like new for a great price. Would definitely recommend them. Sam took care of me.

ac
Review №11

Hamsa is a really nice guy. great costumer service. get your phone fixed quick and easy.

Ma
Review №12

MY surface pro 7 was crash-tested by my daughter and didnt pass.The device still worked but threatened to draw blood each time I swiped the screen for any reason. I googled and found CPR and a quick visit got me set up by Bill who was very professional and friendly. I dropped off at 130p and they had me ready by 5:30p. This was the part I liked most. Timely and job well done! Thank you CPR

Fr
Review №13

Bill was very knowledgeable and helped me figure out what was wrong with my computer. Customer service is top notch and would definitely recommend. Keep up the good work guys.

Ja
Review №14

Called in 10 minutes to closing and Sam agreed to stay late to fix my iPhone 11 cracked screen. Got it done in less than 15 min and it’s perfect. Thanks Sam!

SA
Review №15

Sam, was able to get my phone data off the phone when 2 other major companies said I would lose you data if I got the phone fixed. Extremely fast had my data back n less than 2 hours. Im am extremely grateful and happy they could get my data back. Would highly recommend them when you think there is no hope.

Se
Review №16

When my phone was first broken I went to a different phone repairing place and they damaged a piece on my phone and I could not figure out what was going on with it. So I came to CPR with my issues, they fixed it instantly and more on top of that . Their communication was consistent and professional, also affordable . I basically have a brand new phone If you have any technical problems with anything, this is the place to be . Thank you guys so much !!!

Na
Review №17

Sam was very fast and efficient with fixing my phone. Highly recommended

Jo
Review №18

Had what I needed, only took 15 minutes..Great job! Also had the best price!!

Ge
Review №19

This place is absolutely fantastic they had my Samsung Galaxy ready in less then 2 hrs. And the price was magnificent....A Plus SERVICE!!!!

Ra
Review №20

Sam did an amazing job. I would recommend their services to everyone

Jo
Review №21

Sam helped with my iPhone 11 screen it took 20 min to fix and looks as good as new. Definitely had the best prices in the area

E.
Review №22

I brought my MS Surface to repair my cracked screen. They had the job done in one day, but the hardware didnt match. I brought it back to them and they promptly fixed it on the same day and charged me only the difference in cost for the proper part. Excellent service, fast and courteous. Ill go to them for any repair I need, they know what theyre doing and they communicate it well.

Gu
Review №23

Hamza helped with my cracked galaxy note 8. After these guys fixed it, it just looks like a brand new phone. I like their service. They are great!

Jo
Review №24

Sam went beyond expectations!Made me feel comfortable. Very knowledgeable and friendly. Fixed my phone and made it like new again.

Ch
Review №25

Sam was great. Good customer service

Ha
Review №26

They fixed my phone in less than 30 minutes it was affordable and they were very friendly

li
Review №27

These guys fixed both my phones quickly and effeciently,

Sa
Review №28

Hamza was great. excellent service by him. 💯 recommended Good Phone Screen Quality!

Ma
Review №29

Hamza gave us a great customer service and the best deal on the phone!

Ke
Review №30

Went to the here to get my extremely cracked screen fixed. Hamza helped me and he was great. He fixed it for a good price and it was fixed under 30 mins. Would recommend going here.

Al
Review №31

Got my iPhone screen fixed here. Great service! Sam was super fast & friendly.

Ch
Review №32

I came in right before closing and they were able to help me and save me a lot of trouble. Sam and team did an awesome job.

Ro
Review №33

Hamza really saved me a lot of money! Embarrassing story: I thought I cracked my screen, but turns out I only cracked the screen protector (that I clearly forgot I put on the phone). Instead of hustling me, he gave me my phone right back and I bought another protector from him. I appreciate it so much! Please check these guys out. Good people!

Ja
Review №34

Sam a good saler. very kind. Come here!

Je
Review №35

Sam took great care of my daughters iPad! Will be back if needed in the future

To
Review №36

Sam was very helpful and hooked me up with a great repair price and accessories. Thanks CPR

De
Review №37

Very fast and great quality. Thanks Sam!

Ma
Review №38

Brought in my phone for an urgent repair. Sam was very helpful, he helped me get it evaluated and repaired in record time. Hes a rockstar! Definitely recommend.

Ge
Review №39

Very friendly, set expectations very well from the beginning, and great communication!

te
Review №40

My phone looks practically new after my visit with CPR. The repair was done in less than thirty minutes. Excellent value.

In
Review №41

Had an appointment at 10 am. The store was still closed at 10 am. Waited there for 15 min but nobody came…

Kh
Review №42

Hamza was great and really made my experience awesome! Fast service and good quality. Will definitely be back if needed.

Ka
Review №43

Hamza - Excellent service, willing to help, recommend it a 100%.

Ga
Review №44

Very knowledgeable and clear. Ibreakufix could not make this repair but CPR did. Excellent

Je
Review №45

Great service my oneplus works like new,thanks guys

Tr
Review №46

Thank you so much Sam my PlayStation5 is back working

Br
Review №47

Sam and his crew had me in & out within 15 minutes! Excellent job, it’s like I have a new IPad! THANKS

Ar
Review №48

Sam gave excellent customer service! Everything was fast and easy ! I would definitely recommend everyone come to this location!

Ph
Review №49

Great customer service and efficient. I will use them again!

Gl
Review №50

I had this shop replace a swollen battery in my Huawei P20 smartphone. It took only an hour or so.

El
Review №51

Thank you Sam for your wonderful service super helpful

Ch
Review №52

Hamza is very knowledgeable, helpful and reliable. I had a great experience and highly recommend this place!

Mi
Review №53

Great Customer Service, Phone Repaired & Looks & Works Great! Ill Be Using Them For Additional Services! I Spoke To & Was Assisted By Mr Jay!

Gi
Review №54

I needed the glass replaced on my S8 so I called for pricing. Pricing was $45 cheaper on the phone than what was quoted when I arrived with my device. However, the repair is solid quality work and you cant beat a same day turnaround. Well worth it.

Vi
Review №55

High quality location. Great, understanding vendors. I would recommend.

Lu
Review №56

Hamza did a great job fixing my phone. It didnt take long for them to fix and repair. All my data is still in tack and good to go. Thanks Hamza!

Ja
Review №57

I came in looking to sell my laptop. Martin and Abdul were amazing! Im not the smartest computer person, and these guys were honest and took time out of their day to help me get what I was looking for. Thank goodness for people like Martin and Abdul, especially in these times. Also while I was there, they helped 3 other people and each of those were just as satisfied as I am. Trust this review.

Ke
Review №58

Rukhsar is so gorgeous and very great at what she does. This is the best customer service i ever had in life. Thank you so much for your service!!!!! I wish I could have this store travel with me back home in Atlanta!!!

Je
Review №59

I came here with a Pixel 2 XL power port issue. Technician was able to resolve this very fast. For my situation, they said no charge if they couldnt fix it - works like new now, extremely impressed.

Ga
Review №60

Hamza was very helpful and super fast, great customer service

Sh
Review №61

Wonderful service! I got exactly what I needed for the price I needed. I most definitely recommend going here. You won’t regret it! :)

ke
Review №62

Very professional and quick with HamzaHad a small problem after the fix and he dealt with it immediately.Very good work 👍

Mo
Review №63

Recommend this place. Very fast and easy to communicate with.Update: I got some issues in the touch screen 😭. I returned it back to them, and they accepted to fix it 🙏.Update 2: The phone is fixed with no additional charges. They made my day 🥳. This place is a must go if you get any issues in your smartphone.

Ab
Review №64

Thanks to hamza i got a nice new macbook so nice and crispy thank y’all 😊

Ad
Review №65

The guy I worked with around 12:00 was able to put a new battery in my phone quickly, the prices for the battery, warrantied case & screen protector were reasonable. Helped breathe new life into my old I-phone 6S.

Ol
Review №66

Sam was very professional and knows what he is doing. Recommend his services.

Ja
Review №67

Service was great I got a discount price and my phone is as good as new

Sc
Review №68

Great and friendly service at reasonable prices! Most definitely recommend for any phone problems. Will be back, thanks Hamza!

Ja
Review №69

I came in & hamza repairs my phone quickly. He even stayed late for me. Thank you so much hamza!

Na
Review №70

My experience with CPR Cell Phone Repair on Westheimer was, to be completely honest, quite frustrating until the end. My situation was unique in that I was attempting to repair a Lenovo Edge II that was 4 years old and had been discontinued. It took them about 2 months, where I would frequently call, leave messages, and then hear nothing back until I called again, that they finally had told me my computer was ready to pick up. After finally arriving to get my computer, it was in fact, still in disrepair.This is a terrible story, so why 4 stars? When I stated my dissatisfaction, the coordinator called the owner immediately, and they did what they had to do to make it right. They owed me a functioning laptop so he gave me an amazing deal on a brand new, cutting edge HP envy360. It has the latest processing power, the latest DDR4 RAM, and upgraded storage space for below what HP themselves would have sold it to me for. They additionally gave me my old device partially repaired so that I could even attempt to fix it again if I wish.So what I will say is this. They are extremely effective for simple repairs (evident from other reviews). They need some work on their communication. However, when it comes to doing right by their customer in the end. They go above and beyond.

pv
Review №71

Hamza was efficient and friendly with my inquiries. I will recommend friends and family.

Sa
Review №72

Pablo (the technician) and Abdul were great to work with. The repair on my cracked screen was quoted about $50 less than any neighboring phone repair store. The repair was quick, and I am very satisfied with the results. I would recommend this CPR location to anyone who needs to repair any electronic device.

Co
Review №73

Do not do business with these people. I called on the phone asking about a complete screen replacement for my iPhone XR and I was quoted $90 to fix the screen. I needed to have the front and back replaced so I asked him how much and I was told it would be $139 and if I wanted mobile service then it would be $159. Set up an appointment for between 2:00 - 3:00 PM, technician shows up at 3:15 and says that it’ll be an additional $75 to repair the back of my phone (on top of the $159 I was already told!) I took my phone out of the technicians hand and said thanks but no thanks have a great day. She stood there shocked so I’m guessing that they pull this scam on tons of people and get away with it. Buyer. Beware.

Vi
Review №74

Sam helped me get my phone fixed! Its an old phone and some repair shops dont even repair this type but CPR did. Thanks!

ke
Review №75

Quick and efficient. Worth it

Ri
Review №76

Kamran was able to squeeze me in and did a great job replacing the front and back glass on my phone. I would highly recommend CPR Cell Phone Repair to anyway needing help fixing their device.

Cu
Review №77

Rukhsar was very professional and helpful on finding me the perfect case for my phone and also the best screen protector. I would definitely recommend coming to visit CPR for your electronic repairs.

Mi
Review №78

He was very sweet!! He put my screen protector on my phone he was so nice about it and very professional about it. This store is totally worth it people good service

Sc
Review №79

Repaired cracked screen on my iPad Pro. Quality work and good customer service

Du
Review №80

The guys in the store were really helpful and responsive.

Ro
Review №81

Great service and very quick. Sam got it done.

Ki
Review №82

Quick in-expensive cell battery install. Gave my Mom a free cell case and screen protector. Gave me a good value on several old devices I traded in towards a new device and gave me a good price on a reliable new device. Explained all my options and helped me pick the best device for my needs.

Do
Review №83

Rukhsar was wonderful and helpful in getting my phone repaired. She was knowledgeable and delightful to work with! 5 stars for CPR and Ruhsar!! 😄

Ma
Review №84

Quick, easy, good service! Hamza provided excellent service.

Ch
Review №85

Thank you Sam for helping your the best

Br
Review №86

Sam was a great person he helps us so much!

Se
Review №87

I filed an insurance claim for my broken phone screen and had a horrible experience with the insurance company. Cameron was able to find my claim and quickly set up an appointment. Because of Camerons professionalism and ability to do a great job replacing the screen, I highly suggest patronizing this business.

Ch
Review №88

Great service! They were very knowledgeable, reasonably priced and fast. I would definitely recommend them and use them for any of my phone repairs in the future.

Ec
Review №89

Bill was very helpful and professional I highly recommend him

al
Review №90

I started streaming and my system went down, called these guys and 24hrs later im back on making money. Sam got me in and out no problems.

ma
Review №91

Fixed my water damaged screen in a couple hours! Great customer service by Hamza!

Ni
Review №92

Excellent customer service! Thank you Cameron.. You guys are awesome.

Ta
Review №93

Good service and hard worker ! - Hamza

An
Review №94

Amy Do Sweet . Service is so fast. I will be back if needed 10/10

NI
Review №95

Great customer service and super speedy. Phone is like new again!

Na
Review №96

I have visited their Galleria location twice in the past two months (I have terrible luck with cell phones) and both times they were helpful, professional, and competent with the repairs. Quick turnaround time too - both repairs were done in about 15 minutes. Definitely recommend these guys!

Ic
Review №97

THANK YOU BILL SO MUCH!!! I love it here 😊

Al
Review №98

Fixed my Nintendo switch within 4 hours, thanks Sam

Br
Review №99

Fast repair and looks great.

Ka
Review №100

Good mobile repairing store

Information
28 Photos
100 Comments
4.6 Rating
  • Address:5727 Westheimer Rd Unit I, Houston, TX 77057, United States
  • Site:https://www.cellphonerepair.com/houston-galleria-tx/
  • Phone:+1 832-838-8355
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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