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Cell & Computer Repair
12579 Richmond Ave, Houston, TX 77082, United States
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Cell & Computer Repair
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Vi
Review №1

Very fine store, i got note 10 plus for cheap price and 4 days later there was blue camera issue, they fixed it for free & just in 1 day, also both man in shop very polite and helpful.

Sa
Review №2

Guys are really good!! Highly recommended

Mu
Review №3

Amazing and on time service was provided. One of the best repair shops in houston.

Ma
Review №4

Don’t do it, bad business! (I accidentally dropped my phone on water) came in they told me 1 hr 30 min to analyze my Iphone to see what is wrong with it and they would call me to tell me how come it would cost me to fix it. They called and told me $120 and told us it was basically fixed already to come in in 5 min. After asking him why he had already fixed it when he said they would call us FIRST he then said he is only changing me for the PART ($120) and not for the labor. Whatever went to go pay. I get there and they tell me THE SYSTEM is not working to take card payment to GO GET CASH!! Such an inconvenience all the way around. Horrible

Ni
Review №5

Very helpful.. Jay . Great customer service. Warranty on phones which is great. Definitely recommend if you need a phone and don’t want to spend thousands

Na
Review №6

New Owner are great fixed my phone in mins!! Highly recommend it!!

iv
Review №7

Amazing speed and quality job! Thank you

Ad
Review №8

They did a great job on my I phone it was broken to Pieces when I got it back it look like a brand new phone they have great customer service Sonny and Jay are really great guys I will suggest anyone go there they’re mine now go to cell phone and CBD shop

To
Review №9

Came here to get a fee phones fixed for a foundation. They fixed all of them same day before the time that was given. The new owner Jay is awesomeFriendly to work with. 💪

Je
Review №10

My phone screen was very cracked I went in the store the customer service was excellent and the gentleman fixed my screen in less thank five minutes. Very helpful and also the price was very good compared to the other stores. I’m very happy that my phone screen is fixed and the service was great!!!

Jo
Review №11

Terrible work. After they installed a new battery in my iPhone the home button did not work and the phone would not work. They opened the case a few more times and finally got the phone to work but the home button was intermittent. I finally took it into Apple and they told me “this was a hack job” the screen was not flush with the case and a screw was missing. I called the store and they told me there was no warranty. I had to pay Apple $168 to fix the phone. Apple would have charged me the same amount $49 to put a new battery in if I would have gone to them in the first place.

Ka
Review №12

Had a last minute phone display problem and they fixed my phone in under 10 minutes! So helpful and priced well

Ch
Review №13

Great service. Very negotiable. And will make sure you leave with a great phone for a great price. !!

Jo
Review №14

Very honest guy and really helpful

Ed
Review №15

Nice store I buy two tablets from here and fixed my phone

Vi
Review №16

The sold me a stole phone and they dont whant to give my money back its a waste of time dont even try to make bussines with these people...staf are rude and not helpfull if acant put zero stars will be great

Na
Review №17

Would rate zero but can’t. Came in to to fix my broken screen but just ended up paying $100 for a lifted screen that now overheats my phone more often and I can’t type anything without it malfunctioning and typing something else. I DO NOT RECOMMEND.

ta
Review №18

Jay showed GREAT CUSTOMER SERVICE. I drove from hobby airport to Richmond. And everything was worth it. I will be back.

Th
Review №19

I really recommend this shop if you want your phone fix. They are really friendly and works with customers with prices.

ma
Review №20

Janky spot sold me fake apple head phone and also there material very cheap so it want last long. Warning stay awayP.s if you say something bad about there store they going to stay you have the wrong store12579 Richmond Ave, Houston, TX 77082 is the store I’m talking about

za
Review №21

Do NOT bring you device here for repair. I brought my S10+ for screen and LCD repair and their repair only lasted 3 weeks before my phone stop registering the touch on the left side and the top drop down menu. The old man there accused me of not taking care of my phone by putting it in my pocket and not using a good phone case(otter box) this place is horrible and they are charging the same amount as everyone else. Take your device to real professionals.

Ca
Review №22

Horrible customer service. I went to get two laptops fixed and took chargers with them and the staff stole one charger from me and I never got it back. On top of that one of the employees said that I didn’t pay in full and I was missing $4. I told him to check the cameras that I had counted the money in front of him and the payment was in full. He refused to check the cameras because he knew he was lying and had been too busy talking on the phone that didn’t even pay attention to when I gave him my payment. Do not recommend this place at all!!!

Ke
Review №23

Jay gave perfect service, quick, efficient, and a great demeanor. Very pleased with service here. I will be back.

An
Review №24

I found this store from a Facebook market ad from a Syed Uddin. I was inquiring about an IPhone 11 Pro. I messaged Syed asking what the gbs(storage capacity) the phone had. The first response I got was the information of the store. I messaged again, asking what the gbs was (I’m not just going to go to the store not 100% knowing this is what I am looking for) & he responded very rudely telling me not to waste his time & immediately left the conversation. You’d think if someone works at a phone repair shop they would know what “gbs(gigabyte)” is. Poor customer service.

Bo
Review №25

These guys got what you need

Em
Review №26

Poor costumer service. They do no stand behind their product. In fact, they’ll find a way to blame you if a device you purchase from them doesn’t work TWO DAYS after purchasing it. I DO NOT RECOMMEND I also saw one of the staff members see a guy leave a phone, start walking towards the exit and did not tell him anything. Instead, he hid the phone. The poor dude had to drive back when they could’ve easily avoided that.

al
Review №27

Best customer service around. A family owned business, they gave me an extra 10% off their already reasonable price for a first responder discount for my cell phone repairs. They back up their work with a free lifetime warranty. I’ve been in several times for different repairs and they are always very helpful and honest. A few times they’ve advised me on things that ended up having me spend less money at their store, but because it was the right thing to do they wanted me to go with the option that ended up making them less money. That’s what integrity in business looks like.

Vi
Review №28

Found on Facebook advertising for galaxy s8 for $149. I sent text yes they have open at 10 or 10:30am. So I get there and ask about phone and the guy says we dont sell anything for that low of a price. I said how much, let me guess $200 to $260( I read reviews)) he says yes that much $2 to $260. I said something about the ad he says well let me see it. Of course Im trying to find the exact ad when the other guy comes out and says I have this s8 for $150. Of course wasnt the 1 advertised it had a white line running down screen. But I bought anyway. So I got lucky I guess he just happen to have 1 laying around. So if you see Facebook ad from them and are looking at reviews on if you should or should not go to them ...find another place. Or get all your facts together before you go so they cant screw you when you go.Edit....they acted as if they didnt have a clue about the Facebook ad. Like they dont post ads on Facebook. They where shocked

Cy
Review №29

They are very helpful - ask for jay he is your guy to go .

it
Review №30

Great customer service Great prices and 30 day warranty...I highly recommend

Ye
Review №31

Best store to buy cell phonesBest customer service would definitely coming back

Za
Review №32

Great customer service and my screen for iPhone was replaced in matter of minutes.

Ca
Review №33

Very good service j glasses is the best

36
Review №34

Quick service and a great price. The guy that works there always kept a smile and gave great prices for his service. I will definitely be going to them for all my cell phone repair needs.

ke
Review №35

Amazing, Fast Service! The staff is very nice. Very affordable and reasonable prices. I recommend you get your cell phone repaired here.

Wi
Review №36

Amazing, Fast Service! The staff is very nice. Very affordable and reasonable prices. I recommend you get your cell phone repaired here

Ju
Review №37

Good deals, Jay with the glasses helped alot!

RI
Review №38

I do appreciate your services. Thank you.

Ad
Review №39

I have purchased 3 phones from them in the past, and will most definitely come back for more. All phones were Unlocked as described and as Im writing this review after purchasing one more phone from them today, in the past 4 months, the phones havent given me any problems at all. They have really good prices on their phones and their staff is very friendly and helpful.I strongly recommend these guys! Keep it up!

jh
Review №40

Great Customer Service .. and Awesome Prices..Probably the Best in the City!I would highly recommend first for all your Cell Phone needs and Repairs!

Ka
Review №41

Excellent service. I came in to fix a cracked iPhone 6s Plus Space Gray screen. I was told the amount and time to come pick up the phone. Everything was smooth. Very impressed.

Br
Review №42

Very convenient, friendly and great pricing. They fixed my iPhone 8 Plus and it looks good as new!! I recommend that you go here to repair your electronic device!!

Ro
Review №43

I really appreciate how Harris helped me get my iPhone screen fixed, their staff is very professional and they get the job done on the spot. We had a great talk with the fella, hes very charming and got us a deal on our phone cases and glass protectors. We highly recommend the place. one of the best Cell Phone stores in town. Just be aware, they have really good salesmen!

Br
Review №44

Best prices in Houston. They were very friendly and competent with their craft. Trust me you won’t find it cheaper. Very friendly and funny with great customer service. Great environment!! Fast service!

Jo
Review №45

100% Best customer service that Ive experienced in the cell phone industry. Great, Prompt, and Professional attitude from the ladies working there. Thank you for everything. I greatly appreciate and admire this place

Gl
Review №46

Wow, got my lg k20 fixed very fast. Excellent service. Best phone repair store in Houston. Highly recommended

Bo
Review №47

I brought in my IPhone 7 Plus to repair my cracked screen and they charged me $100. This place couldnt do its job and they took a very long time almost more than an hour to fixed my screen and it still wasnt fixed. There was a huge dent on my phone and told me that the new screen couldnt fit because of the dent and still tried to charge me more to bring it in another day to be repaired. Also, my phone has been heated up and been running very slowly after the repair. They couldve at least gave me a refund instead of charging me more to bring it in another day for repair.

Da
Review №48

Great place, doesnt charge for unnecessary work. Quoted me for a part and ended up not needing it. Only charged me for a minor repair very honest, and quality repairs.

Sa
Review №49

100% Best customer service that Ive experienced in the cell phone industry. Great, Prompt, and Professional attitude from the ladies working there. Thank you for everything. I greatly appreciate and admire this place

Ma
Review №50

Great final product and can fix difficult breaks but could be more informative with customers about what exactly is going on with their device

La
Review №51

Great customer service! If I could give more than 5 stars I would. Best repair shop in Houston

Sa
Review №52

Never thought this would happen but I was in Houston and broke my phone, fell out of cab, and as you all know a phone is vital to business. Cab driver told me to call these guys and they will hook me up.Turned out he was right! They were able to fix the screen and get me back to business in no time! What could of been a bad weekend turned out fine.Give these guys a ring and youll be in good hands.

A.
Review №53

Great customer service and great prices!!!

Dy
Review №54

Fixed everything no glitches only thing is took a while .

ch
Review №55

Awesome store helped we with a botched screen repair from before. Really nice guy worked with me the whole process and helped me learn about how to avoid it next time. Definitely will come back again if anything happens.

It
Review №56

This was my first time ever visiting this spot. They didnt fix my screen and they messed up my phone. My friend tried to tell me to go to some spot on Harwin; but I declined because of the reviews on this store. My phone wasnt ready at the time they told me. I had to wait an additional 3 hours. Even though my screen was replaced, it still is not completely fixed. I feel like I wasted my money. Im not going to ever refer anyone here nor am I ever coming back. Ill give them an E for their effort. Oh yeah, the heavy set guy seemed rude. But the young guy, John, seemed really helpful and understanding. His customer service is AWESOME.

To
Review №57

I am a regular customer of PC. I got 4 lines and all were activated from Cell Repair. I had a issue with the my new upgrade which Cell Repair handled very well and did what was required in 24 hours. Happy with the service.

So
Review №58

I got my phone fixed from here very great experience the employees are very trained.Thank you for being open

Sa
Review №59

DO NOT GO TO THIS PLACE. I bought an iPhone from them once which I was told it worked on Verizon. When I get home, I come to find out it does NOT work on Verizon. Their response was, well maybe change to another carrier. Well fast forward a months later. I needed a screen repair. I though I’d give it a shot with repairs. Worst decision i ever made. They sold me one of those cheap screens from amazon which is defective. I show them that is clearly damaged, but instead they say the screen is dirty. Now I have to wait another day because they need a Tech to look at it. So what are y’all ? Why are you handling my phone if you’re not a tech. Also, they lost a screw to my phone and gave me an old screw😡

la
Review №60

These guys are great with very great prices and deals they’re looking to help you.They have a very cool office space and wonderful hospitality as well as customer service.

de
Review №61

Best service ever received for cell phone repair. Wifes i phone cracked screen and vibration was all messed up, they managed to take it on and had it done within 45 mins for a very reasonable cost. Very professional and amazing service. They also do unlocking, new services and have a wide selection of accessories and cases... basically A to Z when it comes to i phone and androids.

An
Review №62

These guys are amazing!! The service was quick and the quality was awesome!!! They were the only place open on a Sunday. I’d definitely come back.

Gi
Review №63

Stop wasting time going else where - if any problem with your phone just give them a visit and for sure you wont regret it.... good prices and friendly staff...

jo
Review №64

Please dont use this place. You paid for them to repair your phone and they give you your phone back without fixing it. And when you go back they dont want to fix it. They blame the person in the other store. You go there and then they send you back. Was a good amount i paid. Like i said. Dont waist your money.

AN
Review №65

JAY IS VERY HELPFULL

Ra
Review №66

It was great and worked on my sons phone perfectly

Ma
Review №67

Really great customer service. People behind the desk are always ready to help

Ge
Review №68

Came here back in March after I saw a Facebook post by Sam. He was advertising a really nice iPhone for a really good price. When I came in he honored the price that he promised at a lower cost than any other retailer. I also received great customer service.

Ol
Review №69

Best Customer Service their was some issue in my phone they solve it in just an half hour (Y)

Ja
Review №70

I took my phone to replace new LCD screen they was fast and friendly I will recommended them

if
Review №71

Had my phone repaired here whilst overseas, I am a repairer myself and honestly couldnt fault their work. Absolutely freindly staff and great service for a fair price. No idea what all these 1* reviews are about must be someone with a nasty streak!

sa
Review №72

Impressive environment very instant service i got my phone back within 30min they unlock phone on spot

Ja
Review №73

These guys are a total bait and switch shop. My son drove 30 miles to purchase a phone based on the price they advertised, they promised to hold it, and of course, when he got there the switch was on. If the price says $159, expect $275 when you walk in the door.Dont waste your time. As for the 5 star reviews... Ill let you decide how legit they are.

Jo
Review №74

I found this place off of FB market place and was very pleased with their service. I highly recommend them they are professional and quick.

Ya
Review №75

This place is a rip-off. I brought my Phone X in to replace a broken screen. They charged me 260.00 USD. However, they took the original speaker microphone and facial recognition hardware!Then, they went, through my phone because they had my phone password, and posted a 5 star positive review on my Google account without my knowledge or my permission!Buyer Beware!!!!

Ju
Review №76

Takes them 3 1/2 hours to fix a phone screen & gave me plenty of excuses onto why my phone wasn’t ready when they said it would be.

fe
Review №77

Impressive deal and great response on facebook i got free accessories along. next time will be expecting more. thankyou :)

al
Review №78

BEST STORE IN TOWN¡¡

Al
Review №79

Very easy to use and great deals, would definitely recommend and use again when I want to upgrade! (Y) :)

Ma
Review №80

It is one of the best places where the staff attends you super well and if you need help in something they help you

Yu
Review №81

Dealing power was excellent they deal well with customers .. didnt expected that kind of service.. Super Excellent

Du
Review №82

I had couple phone screens replaced at this shop. Was a bad job actually. One of the phone should be ready in three days and it took actually 2 weeks. I bought a charger that didn’t fit the iPad and they refused to return it. Instead they insisted to give my wife a used one . The hole entire experience is horrible and I don’t trust there quality of the repair .

Ma
Review №83

From celebrations, I dropped my iPhone more times last few days that I did in the whole year. Finally got it destroyed dropping it into a melted ice bucket. Walked by these guys and dropped off my phone expecting to buy a new one anyone. Next day, I got my phone came back in pristine condition. Savings on savings thank you!!

Jo
Review №84

Nice store fast service

Yu
Review №85

So fast! Reliable and great price. Definitely recommend!

Bl
Review №86

This the worst business I have ever dealt with. I would give negative stars if I could. They are very unprofessional, they lie like their lives depends on it...maybe it does. All I wanted was to unlock my phone and they gave the phones back to me locked and refused to refund my money. If you are here and you hear phrases like “let me call my manager”, “comeback tomorrow”, “the other employee doesn’t work here anymore”, “we’ll send it to the warehouse” just know you have been screwed. They have no idea about phones or how to fix them. If you choose them without reading reviews like I did I guess you’ll be a victim too.

Ky
Review №87

Will not accept returns without management approval. Not easy getting a hold of the manager. It didnt happen in 24 hours and had to keep calling to ask for updates.I bought an IPhone 6S, upon getting home, noticed the camera didnt work. Took it back, they took a look at it and there was a motherboard issue. They would not give me a refund as the manager was not available, but exchanged it for another in a color I did not want. That phone had a battery that lasted approximately 2-4 hours. I had to have a functional phone for work and general communication. Unfortunately, this was not the place to get one for me. Fortunately, my phone carrier accepted it as an exchange for a similar price, and I purchased the new IPhone X.

in
Review №88

Very good repair service i got the major problem in my iphone x they fixed it in very resonable rate. Great service and great team

Au
Review №89

Excellent customer service! Had my phone looking great again within half an hour. Highly recommended!

Je
Review №90

Do not Come here, They Will Delay as much as they want, Over price you, They Lack Communication amongst themselves or they are Trying to scam you in anyway possible, I have been waiting a week to get my phone , They Do not Answer your calls, I do not Recommend this Business Dont waste your TiME and GAS.

On
Review №91

I got my phone from here and it’s been the best deal ever I have ever gotten on a Phone l also referred a couple of folks here and they testify same too the service is amazing and so affordable ! Thank you ! You guys are the best !

Da
Review №92

They repaired my iPhone on the spot. The employees are very friendly and professional.Nice Store!

Sa
Review №93

ONE OF THE BEST STORES I HAVE VISITED HONESTLY. ONE ONLY REASON I GO THERE IS THAT THEY PROVIDE ME WITH QUALITY PRODUCTS FOR A VERY REASONABLE PRICE AND THEY ARE PRETTY QUICK TOO.

Ka
Review №94

I got my phone charging port replaced from here, excellent service, they took 1 extra day but they compensated me with a screen protector, excellent customer service. Highly Recommended

To
Review №95

Excellent speedy service, received my phone within 24 hrs, and no one else was able to match the monthly bundle I got for the price Im paying!

Ha
Review №96

Stop wasting time going else where - if any problem with your phone just give them a visit and for sure you wont regret it.... good prices and friendly staff...

Jo
Review №97

Very nice and quick repairs, thank you

Sy
Review №98

Went to get my screen fixed. Reasonable prices. Great service. Friendly staff. Would definitely go back!!

Ol
Review №99

Great service. Awesome customer service. Clean shop. Good and best prices. Personally Mohammed did good. In would refer them.

Ra
Review №100

So i came to this store from their richmond store, they guy says his name is John and never tells you his real name so we cant file a legal complain, his name is Junaid Ghafoor and the other guy name is Zohaib, and the main guy who does this and says manager is not in town is JZ aka Jahanzaib Lakhani, so i got all of their information from a guy who knows them, they all lie and they are scammers, never go to this store, they put prices and never fulfill when you enter in store. they put fake reviews from your phone without your consent,

Information
100 Photos
100 Comments
3.5 Rating
  • Address:12579 Richmond Ave, Houston, TX 77082, United States
  • Phone:+1 346-252-2491
Categories
  • Cell phone store
Working hours
  • Monday:12–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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