I appreciate how they did their job done! I got my cars AC fixed at a great reasonable price! They KNOW how to make their customers happy. Best service ever in Houston surroundings! I’ll definitely come back!

I honestly love come here this place overall is clean on the outside and the people here are nice and there waiting room is clean and the popcorn is very good just keep it up

My very first visit to Elite and it was Great! The staff was very personable and helpful. Camille & Carlene were Awesome and they made my experience memorable! 😉 Looking forward to my next wash!

I have been using Elite practically since theyve opened, but never again. I purchased their Elite Plus, a premium wash. I understand that they have a personnel shortage. I expect a longer wait for service, but not such poor quality of work. The finisher came to tell me he was done. In the past, Id tip, get my keys and drive away without inspecting, as I knew they had done it right. Not this time! Im glad I checked it over. During the finishing process, I watched him use the same towel to dry off the body, bumpers and then the exterior glass. The windshield below the wipers hadnt been touched. The bugs had not been cleaned from the front end. There was dirt on my rear bumper and fenders. He sprayed tire dressing on the tires, but missed several spots. The antenna was still laying in the front seat. There was dust on the interior surfaces. I brought this to Danielles attention. She promptly got a second man out there to help with corrections. I got tired of pointing out things that the crew should have seen. There was a time that I recommended Elite to everybody. Im not the kind to tell them otherwise now. Ill let them make their own judgement.

I came in and wanted an interior cleaning.. that included vacuuming everything out.. They did an awful job on vacuuming the seats. When I was watching them do it I knew it went by way to fast.. They should be more worried about getting the seats good than anything else.. I came home and ran my vacuum over it and it came off pretty easy. The seats werent cleaned at all and some of the doors werent either. I wouldnt recommend coming here.. I understand they dont have much help but they need to make the employees understand that they need to clean good rather than quickly do it.. I automatically seen it when i got in so theres no way they didnt see all of it either..

Easy breezy oil change with good customer service.

They do a very good job. Truck was in and out in 3 hours detailed inside and out and hard waxed.

Had my oil changed & heard a noise coming from under my truck that evening. Went back & told them. They said they looked but didnt find anything. Im no mechanic but I crawled under my truck & saw the splash guard was hanging down because someone forgot a screw. Been a regular customer since they opened so I decided to let it go. Then I had a flat. Pulled over to change the tire but all the lug nuts were stripped. Needless to say I was irate. I used to love this place but that was it for me. Took my truck to the Ford dealership and had them inspect my truck and replace my brakes.Also, they said my rear tires were bad, rear / front brakes needed to be replaced and all rotors. Ford said tires were fine, rear brakes had to be replaced and the rotors were good.

Great experience. Lets me start by saying that I had my car detailed a couple of years ago, paid a substantial amount of money and still had stains on my interior. Was referred to Elite by a coworker that said they do excellent work. I had stopped by the other day and spoke with Camille (?), explained my situation and agreed to take my car back on Saturday, first thing in the morning. It was maybe, 1.5 hrs for them to complete my vehicle. It looked brand new inside. Jose had gotten out ALL of the stains that the other place couldnt. Stains that had been there for years. I definitely do not live close, but for sure will be back. When I called my husband and told him about my experience, he said he could hear in my voice how pleased I was with them. I dont review often, but today I am happy to. 😁 Thank you Elite for a job well done and at a cost that is reasonable. And definitely living up to customer satisfaction. Bravo 👏

This is one of the most excellent places Ive ever had my car serviced at. Cale and Anthony has exceptional customer service skills and they know their job very well. They will do anything to get you the right service at an affordable price. I highly recommend this place to everyone who needs car service. Great job guys. 👏

Went here to get an inspection, no one came out to help. I went in and out of their office twice before someone finally came out and then they sent me to another office. They told me it would take about 20-30 minutes so I waited. Over an hour later someone came out to tell me that my car failed inspection due to the tread on one of my tires. I looked at my vehicle and there was no difference between any of the tires. Then she said she was not even done with the inspection and made me wait even longer. I went somewhere else to get my car inspected and it passed. DO NOT get your vehicle inspected here.

These people cleaned my car so good I was so impressed I didnt want to even drive it it was so pretty..Thanks guys

A little disappointed today. Took my truck here because it’s lifted and will fit in there car wash. A nice young lady met me outside to pick a wash for my first time here. We chose the $16 wash that cleaned the wheels and tires. She didn’t have change and owed me $1 on the other side. No big deal so far. After the wash I pulled over to the side in the sun and walked around the truck to look it over. Several places the soap was drying on the new paint and still dirty wheels. I had to go to a self serve car wash to wash off the dried on soap. Not sure why I ungraded to the more expensive wash. Friendly people, just didn’t complete the job.

I used to really love this place, but the last few times Ive been theyve taken hours to do any service (even if its just a car wash + detailing). Ive always been told its because they had high traffic but the last 2 times I went they definitely did not have that many people there.Also every service they have is overpriced. The people are nice, but the service is too slow and the prices are too high. Wont be going back here.

I could be wrong, but I thought a car detail service meant getting the details. Not just wiping over the interior with armor all rags. There is still noticeable dirt all over and I wanted crevices cleaned. I do see that this could be just an express/assembly car wash, but for what I paid I expected A LOT more. For what I spent I could have purchased 10 mediocre car washes at a gas station that would have been as good as this.Adding to it: I wish I could give it zero stars. I keep finding areas that weren’t cleaned at all. They literally just skimmed the surface of everything and didn’t touch some areas. I paid for an expensive interior detail job and received an assembly line wipe down. The only thing “Elite” here are the prices.

I did not use them to work on my vehicle, but long story short, was in a bind after a flat tire and without the proper tools to resecure my spare tire. Tim was a huge help to me, a random non paying stranger,(forgot my wallet at home that day). I will definitely be coming back in the future to use their business and I will ask for Tim everytime. If that’s the effort, helpfulness, and professionalism he shows to a stranger, I can’t wait to be his customer!

What I liked the most was Marcos attention, he is very nice and hardworking, he left my car very clean and I requested a DDS service, he did all the work alone, my car was like new, clean and with a very pleasant smell, thank you Marco for your services, I will come back hoping that you will do the job for me again, you are the best employee there

Friend has his caddy detailed inside outside be dripping swag when there done.

The service was terrible but I really appreciate the attention that the employee called MARCO gave me, he is the only one that I recommend him, he is a Venezuelan, tall, he gave me excellent service, he was the one who worked the most while the others only saw and looked at each others faces , he left my car extremely clean, very eloquent and attentive, I think I owe him more tip

Friendly service but they don’t do the right job on cars I guess cause of pandemic they don’t have enough employees. I got 2 detail packages but my console is still dirty which is why I have to write the review.

Went for an inspection. They said theyll wash it once the inspection is complete. The 3rd car out of the dryer was mine. I went in to pay and had them double check that theyd charged for the inspection. The price was lower than a regular wash at some other places. Quick and cheap.

Second time I came to this place because of convenient location and urgency to have services performed (oil change/car wash/inspection). They tried to offered me services I know my vehicle did not need (already done at the dealer a month ago). They offered me to buy tires from them or I would not pass my state inspection. I did not buy it and I failed, went to a different place a and I passed. They checked my tires and they were fine. Took over an hour on each case for completing my services and definitely over charged in comparison with other places I go.

Wonderful people. They cater to your individual experiences and make you feel great about the entire process. They made my car look, smell, and feel like I just bought it and drove it off the lot. They have ALL the services you could ever need or want. I promise if you go here you wont regret it :)

Horribly slow. Detailing, was dirty and not done. Would not use again.

Great Place to get your tires checked

Took way to long paid 120 for a oil change and elite car wash and the inside of my car was supposed to get vacuum and my 3 yr old would have done a better job will never come back

Went for a state inspection of my 2019 motorhome. The inspector John (?) said he couldnt pass it since it needed upper rear side lights. Said it was required just like an 18-wheeler and showed a picture of a DOT regulation from 2003. I told him that Im sure Winnebago complies with all regulations with the thousand sold each year, but I dont know the regulations or exceptions that may be in place for motorhomes. Apparently John has a personal mission to correct perceived mistakes of RV manufacturers. I should have known something was fishy as I arrived and he asked me whether my RV had all the required lights - not whether the lights were working. I pointed out that lights may not even fit with a slide on one side and the awning on the other side, but that made no difference to John. I have had my cars inspected there with no issues, hence a 3 star rating otherwise it would have been lower. Just dont take a larger vehicle there. BTW, I took the motorhome to a business that specializes in state inspections the next day and no issues.[Update]: I appreciate the owners quick response and corrective action. Bumping up one star from a 3 to a 4.

Do not go here to get your car inspected. My truck fail because they said front window tinted has less than 25% light in. I told I did not do anything to the windows as it came with the truck when I purchased it at Ron Carter Dealer. Everything passes except the tinted window. They told to take it back to Ron Carter and they will fix will it. Worse it had to pay for the inspection. Do not go here.

Always have used this business since living here. Got car inspected and car washed. I heard they wasnt enforcing mask not true when we went definitely on top of that. We would have changed businesses if that had happen. Man wouldnt wear one we complained so he had to go outside. Wear the damn MASK!!!

DO NOT TAKE YOUR CAR HERE FOR ANY REPAIRS!!! My husband took his car in for an issue with a belt, Elite LEFT a wrench in the fan and we drove around for a few days and noticed the AC running hot and leaking coolant. Took the car back up to Elite and they spent 4 days trying to figure out the issue, we now need a new water pump due to the negligence of the mechanics and they are refusing to pay for the damages. My suggestion is find a real mechanic who knows what they are doing because these people are crooks!

This place is a total RIP OFF, if you want to be way overcharged, go there, 50.00 to fix a flat is an insane amount to be charged for a plug, NEVER AGAIN.

July 2th b4 going out of town had them wash/hand polish my 2015 Tacoma for $35.00..nice job it was worth it.. and hen when in Dallas my sister in law asked why the top of my truck was dinted down..!? seems I got something extra for my money.. wont be back.. they should have told me..

I paid for a carpet and seat detailing and I only received half (the seats were finished thankfully) after waiting 5 hours on a visibly slow day. I only realized the day after when I looked down and saw the carpets weren’t even vacuumed. No employee communicated that they didn’t have time or it was too late in the day to finish what I had paid for. When I returned the following day, they had told me to come back almost a week later to get it finished because they’d be “too busy”. At this point, not only was my time wasted but I’m sure my car just sitting in their lot didn’t do anything for them either. I just wanted my time to be compensated but instead they offered a free car wash (which already with the package) or they would just refund me the money and not finish what I had already paid for. The service wasn’t even met to the basic standard and I’m very disappointed in my visit.Update: I dropped the car back off Thursday to have the carpets and floor mats detailed. The drivers side was the only one done! My dad talked to Jake, the manager, and showed him what was still not done. He had Jake take pictures and Jake agreed more could have been done.After a conversation with owner a new date was set up for Saturday morning for the original job to be completed. This morning upon arrival Eva was not aware of this job to be done as all the bays were closed. Eva, the manager on duty, was very professional and courteous and was willing to do what ever she could to make this right. No détailler’s were working so she went above and beyond and called someone to come in to work and handle this situation. I was very impressed at the way Eva handled everything, not so with the owner.The job was done and EVERYTHING was done exceptionally well. Carpets, mats, seats and interior was clean. This company is very lucky to have a manager such as Eva that wanted to do all she could to rectify this unfortunate situation. Sadly that it would take 4 times to get it right!

Showed up.late but still gave me great service

Excellent service. Jason is wonderful. He did a great job on my car, explaining expectation in details. Highly recommended

I had an unpleasant experience with the individual that cleaned my car. I did report this incident to the woman at the front desk, so I will not publicize that incident here. Hopefully, it will be handled internally. Moving on from that, the cleaning technician forgot to wipe off the number that was written on my back window off, I had to tell him. Upon my arrival at home, I noticed that the trunk area was not clean, nor was my bumper. I will most likely not recommend this business to anyone, nor will I patronize it again. Very disappointed.

I have resided in clear lake 2 years. I happened in for a car wash which supported continued visits for oil changes, a/c repair, state inspections and of course car washes.Employee Darryl is definitely an asset to your facility. I am extremely impressed with the care he applies to making my vehicle look awesome.

I called first thing in the morning on a Saturday to get pricing and ask about how busy they were. I was greeted by a very lovely lady who provided me with the info I needed and was super friendly. I went immediately and had my corvette inspected and hand washed. The washing was great, the experience was phenomenal, and the quality was outstanding. I will definitely be using them for all my vehicle needs.

Great job, attention to detail. $6 and up wash.

Had car washed, oil, and some maintenance. Prices and staff are great. Convenient!!!!

Did good job in spite of labor issues.

Came by for a quick fix and was done fast. Nice people.

Go somewhere else for repairs. $2,000 later, & a FIRE, my car is ruined. Disingenuous claims by ownership are a distortion of the truth while insurance diagnosed the damage from a desk in Omaha. This case is under investigation.

Nice people; polite and professional service .

Went in for a seat treatment, pup had an accident, was not told if they can get the smell and stain out was only up sold a carpet cleaning and they tried to get me to get the dash done as well, dropped car off at 832am. I had to call them to check on my car it was 223pm when I called and they confirmed it was ready. I get there and my car is sitting directly out front with all the doors open and no one insite. I go in to inquire and was told Im ready to go. I go back to my car my mats are not in the car and there is plastic in the door. I go back in and the young lady behind the register comes out finds my mats and place them in the car and another lady has my key, no one removed the plastic from my door and the car looks like it hadnt been touched. My car was there for over 5 hours and I couldnt tell the difference. Will not go back.

Elite provides exceptional service, and their staff is extremely courteous!

Poor customer service by John Astad. I will be changing my go to place.

Recently had the 3-package detail on my vehicle. They did an Awesome job at a fair price. I discovered a minor problem and brought it back to the Clear Lake location. Deven, the manager on-duty took care of the problem in a most professional manner. Heres the thing; I expected this level of professionalism and received it without having to ask. I believe they have a great team in place and I highly recommend this full service car wash/detail. When you pay for quality and expect to receive a quality product or service and get it, there is nothing better.

So Ill preface this review to say this is my third time here and honestly Ive been pretty pleased with the work Ive recieved. But today, Im not a happy camper and I really feel something more could have been done. I went in today to get a full synthetic oil change, and was told with this service I would receive a car wash and a vacuum. The customer service dude told me, that for $16 extra I could get a full detail when I asked about getting the inside armor-alled. I went ahead and agreed, and when I picked it up with my husband who also was getting an oil change, I noticed that while the car looked clean on the outside, the inside was lightly vacuumed and barely wiped down. When I asked about this I was told I had purchased an elite wash, not a detail package. Long story short there customer service dude had told me wrong info. I was offered a discount for a detail if I wanted but how am I getting a discount if I already spent $16 and am essentially paying the same price for said discount. I felt like when I explained this to the guys outside, they didnt even care. I even tipped the cleaning people before I got into my car as usual, but for what? The only thing positive Ill say about todays visit is when I walked away from the guys outside, Eva, another rep came over and tried to help. She at least listened and tried to sympathize. I wont be coming back most likely, nor will my husband. I just feel like when you tell a customer something even if done so in error, you should honor it, especially if its a measly $45 charge.

Personally know my Uncle Eric one of the best if not the best when you go ask for him he will make sure your vehicle is looking and smelling new car fresh. Tell him Chris from Big Lots sent you

Good shop. I trust my vehicle there. The employees are down to earth and very reasonable. They’ve remedied my car a couple times.

Very bad service, awful. My car was dirty and it came out just as dirty. A mess

Daryl is the best Team member at Elite Carwash. He always goes the extra mile making me feel like a King.Thanks again Daryl. I will be back soon.I vote that Daryl gets a raise.5 ☆☆☆☆ Customer ServiceMike SmithHappy Customer for life

Awesome Work on cars👏

Very happy with their service. Got both my of my vehicles inspected there. The staff is very professional and friendly. I also had my car waxed and buffed out and they did a great job on that too. The facility is very clean and the popcorn was good.. ;)

Michael was great! He knew exactly what was wrong with my car, explained it to me and fixed it quickly. I’ll definitely be going back and recommending him to friends and family!

My time at Elite was quick, smooth, and very clean experience ! I had an employee named Devin help me with my full car cleaning / detailing, He was very knowledgeable about what products he could use to get out stains that have been stuck on the interior for years. The entire service was fantastic.

Came to get my truck cleaned. Told the attendant what I wanted. After discussing this back and forth for ten minutes. He finally gets my detail I want. All he wanted to sell me was the express. And not the detail. Place is going downhill. 1😪

They do a good job of cleaning and washing. I use them regularly. The inside is always well done and smells great. I recommend.

Quick and efficient service. Right in our neighborhood. Great prices. Highly recommend.

The car wash service is great. They have a waiting room and sell snacks while waiting. Typically I wait about an hour but goes by fast.

I came here for my car inspection. They were quick and offered a complementary car wash. Nice...but this doesnt include tires and vacumming.😔 Anyways, at least is something.

Came for oil change, found out my battery was dying and filters were filthy, really great full service!

There’s nothing like having a great Junior when u arrive he’s coming to my vehicle with a smile and great manners he listens to what u want to pay for in cleaning my vehicle and offers me a better package for the valve of what I need. Please bring him back he brings life into this site !!!!

Great oil change, inspections, car wash. You can take care of three ducks in row. Employees, eager to help. First class for doing what your car needs!

If you would like to go to the most unprofessional place in Clear Lake, this is your spot. I dropped my car off and BOTH cashiers said that my car would be done within the hour because its only an interior detail service and that my car was next to be done. I came back an hour later and the car was still sitting there. I waited for about 30 minutes until I went back to the same cashiers, and they claimed that they didnt know why it wasnt finished so TWO managers came down. One claimed that I picked the wrong day to come and it would take longer since they were busy (EVEN THOUGH I WAS TOLD MY CAR WOULD BE FINISHED WITHIN THE HOUR). The other claimed that I had two options, to either get a full refund OR to wait. I took the refund. Additionally, another man said that he came in the same exact time as I had and he was already finished and being checked out and that so many that came in after me had gotten there cars worked on already. Even though the manager claimed that my car hadnt been worked on yet since they were busy. Never coming back to this poorly run company with the most incompetent and ignorant employees. They just lost the whole entire business of my whole family (regular 6 cars of business) as well as my friends who also claim that this business is terrible. Cant wait for the new car wash to open up near Walgreens in the next couple of months.

A young man was prompt in greeting me. I had a question about my battery being dead. He tested it and the alternator and told me they were fine. He did not try to sell me something I did not need.

Came in for first time...do not know much.. gave me cheap and more cost choices s for their service for me. Was quick and very nice. Not taking advantage of womans

I got my car washed and an oil change. Everyone was very professional and were very fast with service. I will definitely be going back and will be recommending them to my friends

We had some issues with the service, Mike the general manager took control and turned the experience very positive.Thank you

My husband took my car and got the Elite Detail Service. At first it wasnt what he paid for. For starters the mats (WeatherTech plastic car mats) were dirty, windshield under the wipers were dirty, license plate area was dirty, and seats were dirty. The seats were done at first but since the door was left open to air out next to a tree a lot of the dust from the tree and street made its way into the car. After speaking to the cashier about what he had paid for they called over a manager to see the vehicle. So my husband went to the car and spoke with the woman that cleaned the car. She claimed that they only wash mats and do not do anything to the plastic mats. Also that she personally washed the seats. My husband was a little upset but after speaking to the manager Joshua Gonzales he apologized and made sure the seats were shampooed again and went over the vehicle to make sure that the vehicle was done right. Even though the job wasnt done properly at first Joshua made sure that my husband got what he paid for.

I would like to start by saying that I am staying with my parents in the area for the summer and my mom recommended this place. I went for an oil change. When I got there, the people were friendly and the service seemed good. One nice thing they do is top off all of your fluids for free. Unfortunately however, I will not be going back there. First of all, the cost for an oil change is too much, $62 plus I guess the cost of the oil per unit (?), that for me was a total $69 oil change. I have never paid more than $45. I was told I needed new tires, which I knew I was needing to get soon, but the guy made it seem urgent and I felt rushed so I reluctantly agreed to two tires that were $164 each. But they didnt have them so they had to order them, yet I still owed the full price plus the price to install them. My total bill was $488. I had some sticker shock when I got home and told my dad about it, who advised me to get the tire order cancelled and go get refunded for it and we would then look at our options. He called them to see if that was ok and said that they were very understanding over the phone. When I went to get my refund, I was only refunded $268, when the tires were $328. I asked why and was told that they have to charge $30 per tire to cancel an order. Which was ridiculous to me considering the order had been placed less than an hour before and there was no way they had even left whatever warehouse they were sitting in. Then I had to get another refund for the installation fee because he forgot to include that on the first one. The other big problem I had with the refund is that the initial cost of the tires and the installation fee were manually entered into the card machine, so the sales tax was not accounted for or refunded. The sales tax for my entire initial purchase was $30 and I should have gotten most of it back because I was being refunded taxable parts that were the bulk of my bill. SO, I went in for an oil change in which I paid a ridiculous $69 for and ended up losing another $80 due to the cancellation fees and non-refunded sales tax. I told my mom shes getting ripped off if thats where she always goes for oil changes. Like I said, the people were nice, but the prices and policies are ridiculous.Edit to your reply: I would absolutely understand the restocking fee if it was not $30 PER tire and the fact that I had requested the order be cancelled an hour or less than it had been made, I just cant imagine they had made it to shipping and freight and already on their way by then. If it had been the next day or something Id understand, but it was literally within the hour. The tax refund I guess was on both me and the person processing my refund that we did not both catch that, but I think that should have been automatically summed up into the refund, and Im honestly not going to come back a third time for that $30 unless I can also get the $60 in restocking fees back as well. Thank you for responding. Like I said, yall were nice, but the rating is low because I just cant help but feel like I got ripped off.Second response: I am just now seeing your second response as I did not revisit this. I was not contacted my your manager. But thats ok, I am back out of state for school now and its to late to resolve the issue but I wanted to reply again and thank you for being willing to help me out and offer the refund after this exchange.

Awesome experience is the best i can express or put in word

Great service and a welcoming team. But it is taking way too long. Ive been here for two hours now waiting on a car wash a 3 detail job. The waiting room is nice and the popcorn is a good consolation.The manager actually came and apologized for the delay. It was really a nice gesture of him. Apparently my car was way too dirty (😞) they had to double and triple down on it to get it to their standards. Thank you so much Elite. 👍🏻👍🏻

Came to get a detail on my car today, Devin was very professional and helped me decide what option I needed best ..that being the carpet shampoo. And interior detail..I am very pleased with the quality of work .thank you guys!

I just want to say that this place is so great! I was looking for a place where to get an oil change & inspection all at once & this place did it for me. From the staff being so attentive as soon as I got there. Mr. Rae was so amazing & so helpful, he definitely has great customer service and you can see he loves what he does. He walked me inside & got me all set up. I even decided to get my car washed!! All in the same place. So very convenient, love it! I will definitely be coming back with my other car. And making this my new spot. Thank you Elite & Mr. Rae.

Great place to work!

The guys who clean the cars are great. Erik does a great job keeping the guys motivated and the service was speedy.

A friend recommended me Elite. No hassle to find the spot. And surprisingly, here is very clean and organized!! They gave me professional advises and left me space to make the decision. I will definitely come back again.

The car wash is phenomenal havent been to the auto repair place yet but heard nothing but good definitely recommend to anyone look for a amazing car wash and good customer service

I have a somewhat compromised immune system, but needed my car inspected and wanted to have it cleaned up at the same time.Inspection was great, found a minor thing, burned out brake light and fixed it quickly for just a few dollars.Then put car through exterior wash. I requested whoever cleaned my interior please wear a mask and gloves. Joshua who is a manager came to talk to me about my request, went and got PPE and spotlessly cleaned my car while managing other employees. My car has never been so clean!Great job, Joshua.I had stopped going to Elite about a year ago, because service had not been as good, but based on todays experience Ill definitely be back.

Got me in and out quickly.. and my car looks amazing, really great value👍🏻

We love bringing our truck and car here for their detailing.They clean it like it was their own.

Great customer service! Quality work Fast and on time! I highly recommend this place to everyone.

I went there to get a inspection sticker. They typed the wrong YEAR in the computer. I got a ticket the next day. Went back and they made a big deal about giving me a new one even though I had a receipt. Finally they gave me a new one, but I still had to miss work for the tickets and pay court cost.

Came to get an elite detail today on my work truck It was really dirty.the staff was very professional and informative.Devan told me it would be done in 3 hours and was very pleased when i got a call in 2 and a half hours with a nice and new looking work truck...thank you elite i will be comimg back to get my wifes car detailed next

The attention to detail and quality has really fallen off. I shouldn’t have to wipe out my door jams, clean the soap off my vehicle and dry my car off when I get home. I also paid for clean rims and tire dressing and had to ask him to do it when he said my truck was ready. You don’t get what you pay for here. Back to Splish Splash from now on. I’d rather wait and get what I pay for.

Graciela Castellano is not the sister of any employee at your shop. I am her daughter and I was with her when the “service” if you can even call that service was completed. Completely unprofessional of you to accuse my mother of being someone she is not. Definitely NOT having her come back.

Jason did a great 👍job with my car.

The workers do a great job especially Erik

Went here on January 9th because they are across the street from where we live. Thought I would give them a chance. Never again. Paid $40 for a wash and inside vacuum and wipe down etc. Same dog hair was under/behind the seat as when I took it in. Tire rims were smudged with product and barely wiped along with running boards which were left dirty. Even came out with some armor all spray on my windshield. I’d rather drive 10 minutes out of my way and have a better job done that I don’t have to supervise.

Paid for a high end detail. When my car was ready there was still dust all over the dash, bugs on the grill, and the trunk wasnt vacuumed. They corrected this after I brought it to their attention but if I wanted to supervise my car wash Id just do it myself.

Jason is the best. Good service.

I have been to Elite Car Wash many times, at least twice a year for the last few years. They always have friendly service, and the washes are very reasonably priced. Further, the associates take good care of my car from start to finish, vacuum, dry and clean my car effectively, and all done fairly quickly. My car typically comes out looking about as good as if I had washed it myself. Very good value. I highly recommend Elite Car Wash.

The place is well maintained and they followed thru every process. Towels are clean and the soap is sufficient. Will come again.

2nd time at this carwash and they get 5 stars again. They are very nice and the waiting area is very clean. One of the employees just finished a mans truck after drying it he came in and informed the customer that his truck tire was missing a lug nut, the customer wasnt aware of it. So they also look out for their customers. That employee deserves 10 stars.

Came to get a car wash for the first time since moving to Texas from Alabama today I am super pleased with the worth ethics and professionalism of all the staff here thank you Elite I will definitely be coming back

The staff has always been very friendly and taken care of me and my vehicles. Especially on the lube side. Carmen always remembers me and does whatever she can to make sure my truck comes out the way Id like it. I would highly recommend it. Who can beat an oil change and a wash in the same place.

Car inspection guy will drive you crazy. Two cars in a row told needed new tires. Fine replaced tires, he then fails one again for needing new wiper blades. Enough!! Go to the Elite Lube on Space Center in Pasadena. Son had trouble getting his car to pass emissions test when we first moved here. Guy there was so helpful, suggesting things to help it pass, until it finally did. Switched to Bay Area location for free car wash - definitely not worth it. Go to the Space Center location!

They handled my state vehicle inspection exceptionally quick. No complaints at all!Edit: I’ve come back several times since and it’s never been anything less than convenient, quick, and thorough. I don’t have a single complaint.