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Santa Ana Body Shop
5502 W 34th St, Houston, TX 77092, United States
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Santa Ana Body Shop
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Me
Review №1

I have dealt with several bad experiences at other body shops throughout the years but have found my one time stop for any of my vehicles for as long as I live in Houston. They have top notch customer service! Mohammad, Mike and Rachel are the best people Ive had the pleasure of doing business with!! Ive also been pleased with mechanic shop there too! I would refer all my family and friends to go over to Santa Ana.

Ju
Review №2

At first glance the car looked great after the damages it had but a month into driving it the car squeaks and sounds horrible might be the suspension from what I’ve been told. Then the front bumper wasn’t inspected correctly and it had cracks in the paint caused by the accident and started peeling this shouldn’t have happened. I don’t expect my car to be 100% back to its original state but for what my insurance paid I expected not to be dealing with Squeaks and my car sounding like it’s going to break. Definitely have the correct shop could be under my husband’s name Valentin Lopez

Br
Review №3

Rachel and her team at Santa Ana went above and beyond to make sure that we were happy with our car repair. They did things that they certainly did not have to do that made the process much more convenient for my wife and me. The car looks great too. Great work, great service.

Re
Review №4

I had an accident recently and sustained damage to the frame, front bumper, grille, hood, and driver side headlight of my Lexus ES350. I searched for help and discovered Santa Ana Body Shop. The shop had a five-star rating with a ton of positive reviews. So I reached out to them, and received a prompt reply. I took my car in and got an estimate of the cost and repair time. However, they were able to repair my car and get it back to me in less time and for less money than what was estimated! They even touched-up some previous damage on the body of my car! Overall, my experience was great! I would not hesitate to recommend this shop! If you want to see the results, just look at the before-and-after photos that I posted!

Sa
Review №5

Let me start by saying that my car was absolutely wrecked by hail when I dropped it off at Santa Ana Body Shop. I just picked it up and I can genuinely say that the car is in better condition now than even prior to the hailstorm. Yahya and Mike are extremely knowledgeable on their craft and were extremely thorough in explaining exactly what would be done to my car. Rachel was also extremely tentative and kept me updated throughout the entire repair process. Santa Ana is the only body shop that will be getting my business from now on!

Je
Review №6

Been going here for years, always honest and professional. I appreciate their service

Ke
Review №7

Very courteous.....Rachael is genuine, i had to replace passenger side window, turnaround time was fast.. Thanks

Ma
Review №8

I came here after I got into a car accident. There was a lot of damage but the team here fixed everything and it looks amazing! They even put a little gas in the car because when I dropped it off I was really low on gas. Extremely happy with the repair job and customer service.Editing to add that I needed the battery replaced as well and they helped me out with that last minute.

So
Review №9

Went to get an estimate for my tuck and the service was great and friendly. The lady named Rachel was great and funny and didnt take more then 10 mins to get me an estimate. Also theres another older lady whos very welcoming and always asking if you need water or coffee.

Me
Review №10

I am so happy I found this place. Rachel and Mike took great care of me when I needed a bumper repair for my Toyota RAV4. Rachel was patient as I dealt with Triple A and reliably estimated how long the repair would take. The hospitality and customer service is definitely well received. I might even drive the extra 20 minutes for future oil services because I need a trustworthy auto shop in my life.Also the Hertz rental car is in the parking lot so extremely convenient if you need a rental after a collision.

Cl
Review №11

Maher and abdallah did excellent service on my repairs and they were extremely helpful and fast

su
Review №12

I went to Santa Ana Body Shop for a quote to fix the backend of my Kia Sportage. Rachael was so nice and the quote was very reasonable. I decided that they were the ones to fix my car. The work was fast and the end result very good. Totally recommend this establishment.

Ja
Review №13

After getting sidewiped by a semi, I needed body and paint repairs for my vehicle. I read reviews and went with Santa Ana Body Shop based upon their numerous high marks. From estimate through repair completion, I could not have had a better experience. From outstanding customer service from Ms. Rachel through final delivery, the entire process went flawlessly. They returned my vehicle to like factory condition. I will only recommend them from now on to everyone needing a quality body shop.

Al
Review №14

THIS PLACE IS A DEAD END,DONT DO IT!After getting a catalyst replaced and spending over a thousand now I have to get a whole new one because this people cut and did some welding but the part is too short so now I have a check engine light on because of their malpractice. Be WARNED.

Ja
Review №15

I was involved in a car collision in which my car sustained a substantial amount of damage the representatives at Santa Ana made sure that everything was taken care of at a reasonable price. Rachel was amazing! So kind, so thoughtful and considerate, she helped me get around because I was unable to get a rental car from them based on my lack of insurance. She provided a concierge that was able to get me to and from work for a few days and her name was Miss Lisa and Miss Lisa is just the sweetest. I was very impressed by the entire staff and their customer consideration. Thank you guys again for all that you did!

mi
Review №16

They do great work. I have bought my babies there several times

Li
Review №17

Mike is awesome! Front desk lady is so friendly with great customer service.

Da
Review №18

Car sustained damaged from a gravel truck, Santa Ana took very good care of my vehicle, Im truly satisfied. Thank you very much.

Da
Review №19

I was lucky to find this place. Took my car in for maintenance. Got everything that I needed taken care of including brake pads, oil change, spark plugs, drive belts, inspection ETC. Everything was amazing. They treat you with respect and keep you informed about everything. Pricing is right on par. Took my car back to get the bumper repaired from when I got into a wreck a few years ago and again they were nothing but professional and amazing. Will not take my car anywhere else.

Ro
Review №20

They treated me like family. The work was done on time and with excellent results. They saved my family a ton of money on rental cost. They handled everything and definitely made sure I was informed in every detailed procedure. They was there with me from start to finish. It was my first time putting my baby in a body shop.A1 service from start to finish.

Ce
Review №21

Was looking for estimates/quotes all around and googled body shops around my area and found Santa Ana and I’m so glad I did! Rachel was such a great help and wonderful person above all! Took my truck in and had her ready in less than a week! Thank you again and also to the team I would 100% recommended this place!

Om
Review №22

Very friendly! They know what they do and price is OK. I guess it would be hard to complain about them.

Al
Review №23

Had a dent in my car. Service is really quick and easy. Nothing to stress about and Rachel treats you so sweetly and professionally! Would recommend!

Ja
Review №24

This place is truly amazing ! My car looks brand new ! The shop did great work in a short period of time. Rachel ( sorry if I spelled that wrong ) was so nice and professional! She made the experience really memorable and was so hopeful! I will be referring this place to everyone I know and only using this place from hear on out!

Ge
Review №25

Great body shop awesome customer service talk to Rachel she will take care of all you vehicles needs!!!!!

Ja
Review №26

Santa Ana is our go-to shop. The service is always excellent and very professional. I dropped in today with a tiny issue and Mike stopped what he was doing and had me fixed up in minutes. What might seem easy to them is a huge help to me. Thanks again!

An
Review №27

I had to take my daughters car in for repair after an accident. It was her first wreck, from start to finish we received fantastic, friendly and professional service. They made the process very easy, he handled all of the details with the insurance company and provided great follow up every step of the way. The quality of the work was excellent and the car looks like new inside and out! Thank you so much to you and your your team we could not be happier.

Vi
Review №28

Santa Ana has been my go-to car care place for five years. Dependable service. Give them a call for body repair, engine maintenance, or state inspections. They do it all.

Jo
Review №29

I took my car to Santa Ana Body Shop after being rear-ended. Rachels ability to provide high quality and friendly customer service exceeded my expectations. She acted as the liaison between myself and the insurance company. She made this experience as smooth as possible and alleviated a lot of my stress, I truly appreciated it! The repairs to my vehicle made it look as good as new. I would definitely use Santa Anas services again!

Ca
Review №30

I am so glad I found this place. They are very fast and have good pricing. Hassan is a very honest tech that tell you how it is. He also explains in great detail why you need what you need.They were very nice from the begging all the way until the end. I highly recommend it, I will be taking my cars here from here on out.

Ju
Review №31

They have so many fees that are just ridiculous

Ar
Review №32

The best place to come to get your car repaired. I must be honest, i was not the nicest customer but they gave me the best customer service. So good, that i felt bad for ever doubting them. They have great patience and are very kind and helpful. They keep their word. They will definitely give you quality work at a great price. Definitely my go to place for any problems I have.

Ke
Review №33

Within 2 months of having my car, I’ve had what seems like every issue imaginable come up - I’ve spent as much on repairs than I paid for the entire car. Been to 9 different shops for various work, some shops couldn’t even figure out my main issue (grinding when turning, turned out I needed diff fluid replaced). Was in yesterday for minor work and I brought up my grinding problem to the owner, he knew immediately what the problem was and not only that, he gave me a price that was more than half off what the Honda dealership quoted me.no more grinding! Abdallah was incredibly helpful and honest, I’ve experienced many dishonest mechanics and it’s truly exhausting finding a place you can trust. This is definitely that place, will be returning for any future work!

Pe
Review №34

Team did a phenomenal job with the repairs. Entire process was quick from quoting to completing the actual body work. Mike was extremely helpful in laying out my options and providing recommendations for the best approach to save money and deliver the best repair quality. Best price out of 4 other quotes, and completely transparent with pricing. Will absolutely go back in the future and recommend to others.

Sh
Review №35

Customer service was great!!! Also, the pricing was very reasonable. I had my car back a day earlier then I was told. The workers there were very professional and nice. i was very satisfied with the work that was done with my car. Take your car here. You won’t regret it

Li
Review №36

Each step of the process was explained clearly. Excellent customer service!

Ed
Review №37

Great communication and straight forward with pricing. Adam was very responsive to all of my inquiries about pricing. I was involved in a hit and run and they gave all the necessary estimate the same day I called so I can get my. Insurance to jump start on the process of repair. Will definitely become more active with them, I have been working with body shops as I am part of multiple car clubs and motorcycle clubs, they will definitely see more business from me.

IC
Review №38

They are good, honest for the most part, but took them 3 weeks to figure out the car was a total loss... this is not ok. They also happily remind you, you have a 30-day rental through your insurance that is not only unprofessional but shows they seem to just want to take their sweet time. Not everyone wants to drive around in a rental car...

Wi
Review №39

Best Experience Ever! I was very satisfied with the level of customer service in addition to the quality of work. The first person I met when I got there was Rachel and she was very easy to work with. All I can say is that I was totally blown away with my car after the repairs! I am extremely satisfied with the work! From now on I will only take my cars to them for my repair needs. Highly recommended. Thank you!

An
Review №40

Took my car here because of all the excellent reviews, which have proven to be true. 2007 BMW 3-series requiring front bumper and headlight replacement. Mike was receptive to all my questions and very easy to deal with. They handled any additional supplements with the insurance company and did the repair in a timely manner. They even polished up the other headlight that wasnt damaged for free. Car looks better than it did prior to the incident. Extremely satisfied with the service and I wouldnt go anywhere else.

Sa
Review №41

Mike and Rachel helped me out a lot and hands down these people are life savers and very kind generous people, insurance told me my 2-3 weeks and they got it done within a week!! total experience inside office and body shop was awesome ,if I could give 10 stars I’d still give more!I recommend anyone and everyone to get their work done here if they want it too look like you just bought the car new!Thanks Santa Ana body shop

Br
Review №42

My 16 year-old van looks great with a new bumper. I was very pleased with the service and work from Santa Ana.A friend recommended Santa Ana Body Shop for my van; I wanted to get the front bumper repaired or replaced. Mike walked me through the process and explained that replacing the bumper would be the most cost effective option (vs. stripping and repainting the already damaged bumper). The van also needed a fender liner. Mike suggested an aftermarket bumper and an OEM fender liner. At no time did I feel pressured to get any work done, and went ahead with the work. When I got the van back it looked incredible. They even polished the headlights which made the van look brand new. I had some missing grommets under the hood and in the fender area; they replaced them all. They even gave me the left over paint so I could fill the paint chips on the hood.The friendly service and high quality work will bring me back again. Thanks Santa Ana.

Du
Review №43

If you need peace of mind and trust COME HERE. I was extremely worried about taking my Mercedes just anywhere. I reviewed SEVERAL body shops in the Houston area, this one has the best reviews and now I know why. When I got my car back it looked brand new and I am extremely detail oriented and I just couldn’t believe how good Santa Ana did on my car. They treat you like family from the point as soon as you walk in to the time you leave. The ladies at the front deck are amazing and extremely professional but also personable which sometimes it’s hard to find people that have a passion for helping people. Mike is awesome he really grasped my concern and was METICULOUS with my car. I will forever come here for any means of body work.

Ti
Review №44

I just left Santa Ana Auto Care off of 290! What a wonderful experience. I needed an oil change and they made things so simple and quick. The customer service is wonderful and everyone is informative and knowledgeable about their positions. I could not have asked for a more speedy experience. The guy at the front desk made small talk, gave me a customer loyalty card and wished me a Happy New Year for the upcoming year. I highly recommend Santa Ana for any and EVERYONE.!

St
Review №45

I recently had some damage to my vehicle and decided to take it to Santa Ana. I decided on them based on location and reviews. To be honest, after the AMAZING treatment I received, Id bring it here EVERY TIME regardless. They have in house rental vehicles. Their staff is not only nice, but just as qualified as the manager who, speaking of, is extremely knowledgeable and will communicate with you. This is important because any hiccups will be handled in a timely matter. Honestly, this is the best care I have received from a body shop. HIGHLY RECOMMENDED!

Ka
Review №46

Really good shop! They fixed my car quick and did very awesome job! The lady at the front was very professional and explained me in details how they going to fix my car. They met all my expectations. Thank you so much! Highly recommend this shop!

M.
Review №47

The Santa Ana Body Shop is highly recommended! I picked up my truck today (4/27/16) and it looked as if nothing ever happened to it! My mind was blown for sure. And they also added the kind-hearted truck wash and polish to finish it off? They are amazing people!! I cant thank you all enough. Do not think twice on doing business with the Santa Ana crew, because they are the FIRST to do business with. Im an extremely happy customer! This shop is officially my #1 spot for vehicle repair!

Da
Review №48

Needed an car inspection, went on yelp, this place was the closest with almost a perfect review. Pulled up at 11:40 am, Hassan, the service manager, was able to help me with the paperwork while his tech started the inspection. I was out in about 20 minutes. Was a very smooth transaction. Highly recommended!Recently my wife had some damage to her car that needed repairs. Ive been very busy at work, however, I get my oil changes and inspection stickers at Santa Ana which is just minutes away from my office. It some how slipped my mind that they also have a repair facility right next door. One day I was able to slip away from work and come by for a quick estimate. Rachel, was able to give me a quick estimate and told me what time to come back to drop off the vehicle to start repairs. Throughout the claims process, Rachel kept me updated with where the repairs were at and delivered the vehicle in perfect condition on the promised date. I would highly recommend Rachel and her team at Santa Ana Body shop!

Sh
Review №49

Excellent job on removing sharp dents from corner of the car. Can’t tell any dents were there. Reasonable price and fast turn around

Ev
Review №50

The owner of the shop took the time to give me the proper information for the make and model vehicle I brought in to service when it came to my oil change. The honesty was very much appreciated. I was very satisfied with my oil change also he does offer a stamp card reward program.

Sa
Review №51

Cheap? Yeah right. I called to 10 different places and going off googles reviews I expected Santa Ana to be one of the better ones. They were more than double what I was quoted and like a typical shop, they are always looking for more things that they feel need to be done. Avoid at all costs, unless you dont care about your money.

Ro
Review №52

During the Memorial Day weekend I had a front end collision and was concerned finding an honest, ethical, and reputable body shop in the Houston’s area. I came across Santa Ana Body Shop and discovered the ratings were excellent. I am a careful by nature but I felt comfortable at this business.I had the pleasure to work with Adam, he was thorough in explaining the repairs and each time I visited the shop I was shown the progress on my car.One of the highlights of my experience with Santa Ana Body Shop was how accommodating to my needs and time. I did not have rental reimbursement on my insurance policy so they offered me a free loaner. The only available loaner at the time was a nice vehicle but I needed something with a better fuel economy, a couple days later them produced such a vehicle. I was impressed especially knowing vehicles were very limited due to the historical flooding here in Houston.Nevertheless, my vehicle was delivered as promised along with my cost to cover the repair. I was impressed with the work done and I highly recommend this body shop. They provided excellent customer service, attention to detail, and went upon my expectations.

El
Review №53

Early in the morning, when I was about to head to work, I discovered that my front passenger window had been completely busted in overnight. I am new to Houston, and Santa Ana Body Shop was the only place I could find through Google, relatively near my home, that had 100% positive ratings. I called and was given a fair estimate, and was told that I could come in right away. I came to the shop at 11:15 and was greeted with friendly customer service. I was out in about an hour and a half. MIKE helped me with my car. I also had him look over some scratches for which he gave me an estimate. He was able to help me with an less expensive quick fix for my scratches until I have saved enough to get the full repairs. While in the waiting room, I also overheard two other service representatives treating another customer very well. The customer was extremely frustrated and frazzled, and they helped her understand her situation and they were working with her to get her the best price possible. I will definitely return to Santa Ana to fix those scratches and for any other repairs I might need, and I would recommend it to a friend. As a woman who is used to people trying to scam her at car places, I felt comfortable and fairly treated at this location.

Er
Review №54

Im a manager for a company. I have a fleet of vehicles and will be taking all of them here. Rachel in the front is AMAZING! Mr. Hassan as well is great. Great customer service. Im glad were setting up our fleet with them. I also even took my personal car for a fix and had it back quick. Hoping for a long and prosper business relationship.

No
Review №55

I am very satisfied with the work Santa Ana Body Shop did on my car. From the front desk friendly, professional, great customer service.To the body work on my car ,excellent job you cant see any damages that was done to my car from the fender bender accident. Thanks so much Santa Ana Body Shop I highly recommend them. If I need any body work done on my car I will definitely come back.

La
Review №56

Having moved a lot, its always hard to find a reliable auto shop when you relocate to a new place, so Im very grateful that we found Santa Ana. Not only is the staff knowledgeable, but they are beyond friendly, and they walk you through every step of the process. They are trustworthy, and they always take time to answer my millions of questions (trust me Ive asked a lot!) Ive taken my car to Santa Ana for both body work and mechanical maintenance, and I couldnt be happier with the results. On top of that, they truly care about the customers as much as they do the cars they work on. Definitely go see them.

Ma
Review №57

Amazing work! Brand new Audi and looked like new after repair. The work was so good my husband took his truck to have repaired as well. Great shop and great prices!

Ma
Review №58

Santa Ana Body Shop is awesome! My car was impeccably restored. The car was ready when promised. The staff was courteous and professional. The price was at least 10% lower than my other four estimates. I even showed a minor factory misalignment and they fixed it for free! I selected Santa Ana Body Shop based upon the reviews posted, BBB membership, and lifetime warranty. However, I will return, if necessary, and refer all friends to Santa Ana for body work. Thanks again to Mike and his staff.

Pe
Review №59

This past repair visit was my 3rd one with Santa Ana Body Shop and once again they did a fantastic job on my car. Their work is top quality and they always have saved me money! I hope I dont need to have my car repaired again any time soon, but if I do I will be using them once again! I highly recommend their work! Great job guys!

Da
Review №60

Very knowledgeable, skilled and honest people! I came in very worried and didn’t know what was going on. They explained everything really well and informed me of all my options. Really gained my trust. Very happy with my service! Car runs smooth!

Ro
Review №61

Santa Ana Body shop was Excellent. I needed a loaner car as my insurance didnt cover one and Santa Ana provided one. My Ford Fusion has extensive front end damage that included the AC, radiator, body, mechanical and electrical. It was all done perfectly. The car looks great! They were professional and polite. This was a very positive experience and I am recommending them to friends and family.

St
Review №62

Great place to have body work done on your car! Excellent staff! Great customer service! Professional work!! Highly recommended!! Thank you Shaun and Adam!!

Ki
Review №63

Rachel is the best!!! She helped me from start to finish with my claim and insurance company, she kept me updated on the entire process of my husbands car being fixed. Mohammed and mike are amazing!!! The best body shop in my opinion hands down! They have your car looking better than it did when you drive it off the lot!! If you ever have a bad wreck and need awesome bodywork and care please please please go to Santa Ana!!! You will not regret it!! Awesome work!

Sa
Review №64

I would recommend Santa Ana Body Shop to ANYBODY needing body work done. They did a MARVELOUS job on my vehicle and I am beyond pleased. It turned out way better than I expected.I will always use them should I need service in the future and will recommend them to anybody needing body work.Thank you very much for all your help Mike & Rachel.

jo
Review №65

They do AWESOME BODY WORK

ah
Review №66

Look professional. They give up front price. I think they even over rental car but I m not sure 💯

Jo
Review №67

Excellent Customer Service. Rachel and Mark were very courteous and helpful. You get the total auto package with them and the repairmen. They explain the problem and tell you the solution. They give you their specials. I felt at ease with them and would highly recommend this shop to my friends and.associates.

Qu
Review №68

Thank you Rachel, Mike, and staff, Santa Ana Auto Body genuinely made my experience great, and lived up to all the great the reviews. They saved me money in the process, and the new bumper is absolutely great, fresh off the car lot. I will strongly recommend this place to anyone I come across, and I for sure will use them again, should the need arise. With todays fast-paced world people forget how much customer service can impact the whole experience, and the greatness you guys showed is truly priceless:)

An
Review №69

Very helpful when fighting with the insurance company about my repairs. Great work and Customer service.

Al
Review №70

I had such a great experience with Santa Ana from start to finish. They helped with everything from insurance with both parties involved in the wreck to rental cars and they kept me up to date thru the whole process. Rachel at the front desk was beyond helpful and so sweet. Santa Ana is a breath of fresh air in the world of body shops. Highly recommend!

Hu
Review №71

I just wanted to share what great service Santa Ana body shop provided. From the moment that I started the claim with the insurance company, I knew that it was going to be a hassle dealing with this particular insurance. Mohamad was so helpful and took care of dealing with the insurance company for me and was able to arrange a rental vehicle right away. He even got my car towed for me to the shop. The work done on my car was excellent and I was very pleased with it. I also wanted to share that Santa Ana body shop went above and beyond the call of duty in replacing an electrical component that was not caused by the accident. This kind of service is extremely rare and I would definitely recommend this shop to anyone else. Thanks Santa Ana body shop.

Bo
Review №72

This guys took real good care of me and my truck. They painted my truck from top to bottom. They made her look better than when I bought it from the dealership. I strongly recommend this guys Santa Ana Body shop. I will definitely be doing more business with them in the future.

Ch
Review №73

Rachel is awesome! Able to schedule around my schedule. Super easy to get the work done. Was honest about removing parts that were reusable on bill. Go here if you need work done!

sa
Review №74

I replaced my Toyota Camrys front spoiler at Santa Ana Body Shop and they did an amazing job. I got the best quote and Mike gave a very good option of paying upfront for the part so that he could prep the part before I walked in and I just had to wait a couple of hours on a Saturday to get the job done. All other body shops asked to drop off my car for at least 2 days. I highly recommend Santa Ana body shop👍🏻.

Er
Review №75

I truly understand now why this place has a 5 star rating. The employees were super nice and friendly. The lady at the front desk Rachel even helped call the insurance company herself to get the info I needed to get the rental since Ive never had to do this before. And Mike went above and beyond my expectations, even helped fix a problem that wasnt included in the repair list that the insurance gave him. Definitely recommend them over anyone else, even the dealership wouldnt have been this good!

Sh
Review №76

Very professional place with reasonable prices! They got my car looking like new again quick and painless. Incredibly nice people here, will recommend to my friends.

Ry
Review №77

I could not be more pleased with my experience with Santa Ana! Mike was great at making sure all my questions were answered, and regularly kept me updated with the progress of the repairs. He took care of everything with the insurance company as well. As an added bonus, they are also a Hertz rental center, so all I had to do was drop off the car to be repaired and pick up a rental at the same place. The repair itself was spectacular--looks just like new. I wouldnt go anywhere else!

Ph
Review №78

These guys do a great job. Mike is an awesome guy. He is very knowledgeable, friendly and helpful by all means. Raechel at front desk is very accommodating. My civic was wrecked pretty bad in an accident and was fixed in this body shop. They do provide you with a loaner car while yours in body shop. All in all, a big thumbs up to Mike.

Rh
Review №79

They are the best paint and body shop in Houston! And Muhammad and Rachel are awesome!

Ch
Review №80

Outstanding work, outstanding customer service. Very pleased with every aspect of their service. I would highly recommend this establishment for all body shop work.

Ch
Review №81

Great work, great service, and very reasonable prices. These guys are extremely knowledgeable of all car types. Definitely will recommend them to anyone needs car repair

Pe
Review №82

The entire staff was professional and kept me informed on the progress of my vehicle.

Da
Review №83

Second time I have sent a car to these guys. They were super fast and did a great job! Drove 45 mins to these guys would highly recommend them

Sh
Review №84

Great place to work with! I dont often write reviews, but the people there are super nice, very affordable and helpful. They do great work and make sure you are charged fairly. Mike and Rachel were great!

Ke
Review №85

Super helpful. Had a flat on my way to work - took care of it straight away and I made it to work on time. Thanks so much!

Te
Review №86

Racheal made the whole experience very easy

Jo
Review №87

Truly appreciated the item by item analysis of the body work required for my SUV. This shop also provided a nice loaner car for the duration of the repair time. When time came to pay the shop it was exactly the amount on the quote. Customer service by Rachel was excellent! A superior job done by Santa Ana!

To
Review №88

Rachel in the front office was more than helpful. The Hertz rental (on site) was out of large cars, so she drove me a few miles (in the rain) to get a rental from another place. These guys were great! Mohamed is the owner and he was very helpfulthroughout the whole process. Overall, I highly recommend Santa Ana and I couldnt ask for a better shop. They always do a great job! 5 Stars *****

Co
Review №89

This an awesome body shop. Went purely based on reviews and they did not disappoint. Very fast service, very friendly service (dealt with Rachel), and the quality looks top notch. I would highly recommend and visit again if needed.

Na
Review №90

Took my car in at 1 on a Saturday because my brakes were bad and had it back by 3. I was shown in the garage what was wrong with my brakes and quoted a more than reasonable price. Can’t say enough good things about this place. I was worried about finding an honest place and saw the great reviews on Google and took a chance. Paid off! Not one to normally write reviews, but I would not have found this great spot if not for reviews so I’m doing my part. If you are looking for an honest and good mechanic shop, this is the place.

Er
Review №91

Wonderful customer service. - they worked with me to find the low cost option to fixing my bumper and door, they replaced a switch that had been broken for years and they even found some tough to locate parts. They did it for less than their estimate, and even honored a $100 coupon at checkout.They offered a free loaner car and they finished a day early! When everything else was done, they detailed my cars interior.I will go nowhere else! They also have a full service mechanic shop, and did my inspection as well.Thanks! Eric

Ge
Review №92

The guys here are awesome! I needed the timing belt changed in my truck and they had the job done the next day! They also had everyone beat on prices! I would definitely recommend them to anyone with auto repair needs!

Bu
Review №93

Although my Nissan truck was eventually totaled by my insurance company, I went to Santa Ana Body Shop based on all of the high marks they received on Google. I thought if this many people had a positive experience I figured or at least hoped I would have the same. Rachel youre the best, thanks for making an already stressful situation easier to deal with. Everything down to the smallest detail was explained to me as well as the advantages and disadvantages of keeping my truck that seemed to have minimal damage. Definitely not the least expensive body shop but I believe you get what you pay for. If Im ever in this situation again, I would definitely recommend Santa Ana Body Shop.Scott H

Sa
Review №94

This place is great!! Everyone there is so helpful and nice. They were very quick in fixing my car and did good job

La
Review №95

Took my 2014 Acura TL here for some body work and I got my baby back looking like she did when she came off the show room floor!Let me tell you that Mike so kind and professional. Not to mention that he worked it out so that the cost was something that I could afford without using insurance.And you will also LOVE Rachel, she works in the office and is very helpful, considerate and professional too. I dont mind spending my money when I know that I am getting EXCELLENT service. And that is exactly what I got at Santa Ana Body Shop!

Du
Review №96

Santa Ana Auto Body And Repair Shop is Awesome In March i was in a wreck and bought my 2009 Dodge Journey to them. Drew in the Auto body Shop worked to get everything done that needed to be done.They made sure I had a rental and that all the repairs were Grade A+. While there I had Michael in The Repair Shop do my tune up and oil change. They have my truck looking and sounding like it just came from the dealership. If you need any services done to your vehicle I highly recommend that you get in touch with Drew Khalil and Michael Camp. They will take care of your vehicle like it is their own. Thank you Santa Ana Auto Care & Body Shop for everything!!!!!

An
Review №97

Just went in for an oil change during my lunch break, they got me in right away & i was outta there in less than 30 minutes. Perfect customer service, & overall satisfaction. Will definitely be back!

Je
Review №98

New shop does a great job at fixing your whip. Cool guys know was up.

An
Review №99

I have been here 3 different times for body work in the past 2 months, and would recommend without reservation. They are good people and are easy to work with. Being able to trust people is ultimately most important for me and that is why I will use them again....... but hopefully not too soon.

Sa
Review №100

Fast, friendly, good quality service for great prices!! I brought my car in to get my bumper fixed and they fixed it in less than an hour! I have been going to an expensive repair shop, but since I found out about Santa Ana Body Shop, this will be my new go-to!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:5502 W 34th St, Houston, TX 77092, United States
  • Site:https://www.santaanabodyshop.com/
  • Phone:+1 713-956-0524
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto repair shop
  • Car service
  • Towing service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–3PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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