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gateway auto collision
14003 Force St, Houston, TX 77015, United States
Comments
Vi
Review №1

Amazing body shop!! They did an excellent job on my Nissan Kicks and got my car back the day promised . I Highly recommend this place!!Great job.

Da
Review №2

Awesome place!New Manager...named Christian! A PRO!!!Knows his job and works well with customer service! Answered all of my questions about the vehicles I was checking into!

am
Review №3

Very pleased of the outcome of my vehicle ! I have a fully loaded SUV all my gadgets work again !my sensors around my vehicle even sensors that weren’t working before going to the auto body are working again! Great quality work I highly recommend Gateway Auto CollisionRichert - always followed up as she promised ,she kept great communication updates about the vehicleJason - very knowledgeableMario (shop) - great attitudeGabriel - very professional, kept his word , and someone you can definitely count on.Over all the staff was very welcoming very friendly great team!

Jo
Review №4

Had a vehicle accident, took my truck here and very pleased with how my truck looks. Very professional work and very pleased with their craftsmanship. Truck looks like nothing happened to it. Really recommend this establishment.

Ma
Review №5

So far so good! The customer service was excellent and I am looking forward to allowing them to do some work for me as soon as we get a quote. Good customer service is hard to find and it means so much! Thanks Gateway 😊 🙏

Bi
Review №6

This place is a good family owned business, they’re so kind and they took care of everything my car had problems with! I recently got into an accident in my 2020 mustang GT and they brought it back to life! I highly recommend these guys!

Ta
Review №7

Extremely professional & welcoming. Hands on business owners, which always makes me more comfortable that everyone cares & not just trying to receive your business! They are VERY informative— literally update you before the insurance company does. Thank you ALL for your great energy & outstanding customer service.

AY
Review №8

Great service very helpful and the work is very good!

Ta
Review №9

I had a truck that wasn’t operational and I needed to move it from the front of my house to the garage. They ask me when did I need it and I said today if possible and they were they before the time I asked them to be there and they waited on me to make it home. The driver did an excellent job. He took pride in his work and he was very careful with my truck, as if it was his truck. I ask him for cards for their business, so if I need them again I will call them and issue their business cards to people who need their help. Thank you! You rock!!!

Ma
Review №10

My experience with absolutely fantastic!! I have utilize this company multiple times. The owner Gabriel has been very responsive not once but each and every time I called upon him. I highly recommend this company to anyone in the Houston metro area. The Tow drivers are very professional, Responsive and respectable. It is very seldom that the entire company gives you the type of Experience that you want to share with your family. They will definitely continue to get my business

Je
Review №11

Was involved in hit and run. Gabriel was the first one on the scene and helped me through the whole process. From getting my vehicle to his shop to contacting and keeping my insurance updated every step of the way. They finished all repairs as promised and even detailed it for me!!!! ;) I hope I never have to use them again but would definitely use again if needed. Highly recommend

iT
Review №12

I just moved from California to Houston Texas. As soon as I arrived I crashed my car a little accident the first thing I did was take it to this body shop. As soon as I arrived the owner Gabriel was very professional I loved him man ima definitely be back to his shop he takes car of his customers he’s really not out here to take your money he really wants to do his job and help others. When I dropped off my car after the accident he had it ready by next month the next day when I pulled it out of his lot a oil started leaking In front of a “Ace Hardware company” I left my car there I called him he has someone pick it up and had it fixed the exact same day I have never seen someone so helpful in my life I will definitely definitely be back

Th
Review №13

I have gotten two vehicles painted here and both times the quality has been excellent. I’m very picky with my cars and I have no complaints on the paint jobs they have done for me. The owner Gabriel provides the best customer service and stays in touch with you through out the entire process; always answering any question you may have. I will continue to go to them for future paint and body work.

pl
Review №14

Great work great owner very helpful and thoughtful 100/10 best work on the east side

Ja
Review №15

They took their time working on my car, they repainted it and they answered all of my question and I am glad that I have warranty if anything happens again.

Be
Review №16

My accident was a bitter pill to swallow, but Gateway made things a lot sweeter! Amazing,customer service!! Professional, efficient and my car was fixed right. They go above and beyond what they have to!. They dealt with my insurance company and saved me $$$$!! They even came to my house to install and replace my battery. My car is in impeccable condition If YOU ever get a bitter pill, you can find your sweet spot at Gateway!!! Joey and GABRIEL!! ... AMAZING.

Ar
Review №17

They are fast and efficient! everything will be taken care of for you and they’re very reliable people. when you ask them for something they deliver!! they don’t go around the bush they ask you what you need and they do their best to get everything under control and straighten out. I will definitely be recommending them to my family and friends. If you’re reading this you’re in the right hands don’t think any longer and give them a call!!! Thank you Joey and Gabriel you guys were great and I appreciate everything that you guys did for us!

Ro
Review №18

Did an amazing job painting my motorcycle . This is the second one they have done for me and would definitely go back. Thanks gateway

Na
Review №19

Christian and Nichole were very helpful and understating about what needed to be done with the vehicle and I will come back for more information if needed.. thank you ! Have a blessed day!

Er
Review №20

I want to thank the company for fixing my car. They are professional and prompt on what they do. Thankful for everything they did for fixing and getting back in my car!

Jo
Review №21

I had recently got into a car accident. And Gateway Auto Collision was the best! They were quick, efficient, super friendly and they did wonders on my vehicle. I am so grateful that they were able to help me with my vehicle repairs! I would suggest using them! And Joey did a spectacular job! 10/10! Thank y’all so much!

Ke
Review №22

Christian kept me inform about the work they perform on my car very good quality and experience. Recommend other people to gateway.

Ve
Review №23

Quick, efficient and super friendly! Gabriel took the time to work with me after I got into an accident. They made everything easy from the tow, to working with the insurance. They made my car look brand new! Really appreciate the guys taking care of my car.

Kr
Review №24

Good work on my 2020 Chevy Colorado they contacted the insurance to cover all damages that had happened with all brand new parts. A little miscommunication at first but everything was done in a timely manner. I would recommend.

Ma
Review №25

Great place to get your car fixed! We weren’t from the area, but they worked very well with us while we were home in Dallas. Very professional and attentive to their clients. They communicated very well through phone and even text message! Everything was ready on time like they said and Gabriel went above and beyond for us. The workers we met at the shop were also very nice and showed us everything they fixed. I highly recommend them for any of your car needs!

Ma
Review №26

Mr. Christian was very helpful and most importantly knowledgeable in what I needed so I highly recommend y’all use them if you ever need a good reliable tow truck or any body work done.

Br
Review №27

Absolutely loved this place! The staff is amazing, they take care of everything for you! Definitely recommend!

Bo
Review №28

Gateway did an amazing job, no hassle with my insurance 10/10 timely service and Gabriel was very responsive with all questions and inquiries. In short they did one hell of a job

Ar
Review №29

Came in a few weeks ago after a car accident and didn’t know where to go from there but Gateway made the whole process easy and relieving, I’m extremely satisfied with the outcome and the work that was put in. Much thanks to Gabriel, Christian, and their team!

Ma
Review №30

I am totally 100 percent satisfied with the work performed on my mercedes. I would gladly recommend their Christians services to my friends.

Ma
Review №31

Thank you very much gabriel the owner did a great job on my f150 King Ranch.He matched the paint correctly and looks great...Marcel

Ab
Review №32

We had a 2009 Chevy Tahoe get fixed after a crash. They were professional about their work, we did have some complications the first time getting it back but the owner guaranteed us they would take care of everything that I had pointed out & they did ! The manager Joey was considerate in everything I told him about our insurance and reviewing the parts, I would give it 5 stars but I’m just waiting on the A/C to get fixed & an alignment (couldn’t get done since the insurance didn’t cover.) other than that , would recommend !

Ho
Review №33

Gateway Auto Collision is the best body shop I’ve ever been too! These men saved my life and were professional in every aspect. Joey and the owner took the best care of me. I will never use another body shop again! They made my Jaguar better looking than it was before the accident. Thanks so much!

Vi
Review №34

Gateway Auto Collision is probably the best body shop I have ever used. I used to go to a place that my parents would go, but I didn’t really like going there. My girlfriend’s car got hit and we took it here at Gateway and they did an amazing job on her car. The car looks brand new. They even have lifetime warranty on the alignment and some other stuff I forgot what he said. They even popped the dent out of my car in about 10 mins when I was just dropping off my girlfriend to get her car. The owner Gabriel is really nice and friendly. I am going to take my car to this place from now on.

a
Review №35

I was in a car accident and Gateway Auto Collision did an amazing job fixing up my 4Runner, they even did more than what they were required to do. My truck came back looking 20 x better. Very professional crew!! Thank yall, Gateway!!

Mi
Review №36

Hello there i had an accident 01/16/21 the accident was detailed and i was a real pain to deal with....but Gabriel the owner and his staff went the extra mile to help my 14 year old Toyota highlander... this was my mothers ride and after she passed it it was personal where i was concerned. i really didnt want to lose this suv. the insurance company wanted to total this suv.....i can honestly say Gabriel the owner and his staff did there best and did extra things to make this happen. I can honestly say the vehicle was not totaled but fixed and i have the toyota ....the body work and everything that was done was well done thank you ....on a weak note i believe that if you had a staff member that can handle calls or a PR person to handle back calls for communication and not be a one man show gabriel you need to delegate more would this would help ur clients and your busness would grow by leaps and bounds.......other wise thank u so much for a job well done your truly yours mitchell z

Je
Review №37

Joey is and always is super friendly and professional. Made the whole process easy and my car is back in tipTop shape like nothing ever happened. Will always recommend going to see Joey at Gateway.

Ca
Review №38

Gabriel and Christian where very helpful and very professional made the process so easy and smooth! Will be coming back again for any future repairs!

Ca
Review №39

Thank you for your serviceY’all do A great jobrecommend 100 percent

Ge
Review №40

Very good job

Ja
Review №41

I do not recommend this body shop. I got my truck painted and repaired here, and they didnt sand it down before painting it so after three months the paint started to chip. Additionally. the parts they put on my truck were apparently new, but they do not look new.

An
Review №42

Gateway Collision is an amazing company to work with! They even got my deductible covered! They are extremely nice people to work with and did an impeccable job on my car and couldnt be any more happier to have them worked on it! A+ in my book!

Is
Review №43

Professionally done in a short amount of time really satisfied with the outcome of my truck, Bodywork and Paint job met my every expectation Employees and Service top of the line and straight to the point to meet your satisfaction, highly recommend this company definitely be back for another paint job!

Cl
Review №44

Courteous and very detailed

Ra
Review №45

Great service, very professional!

De
Review №46

Thank you to Joey for helping me get my car back to new and taking good care of me through this process. Also thank you to Miguel and his crew for the great work that was performed on my car. Everyone was knowledgable and helpful anytime I had a question. This is a great place to take your car for anything.

Jo
Review №47

They did a great Job and was on time, very professional and informative on the work they did. Would highly recommend to anyone who needs work on a vehicle or got into a recent accident.

sa
Review №48

Excellent service!!They picked up my vehicle from the accident site, handled everything with insurance, kept me updated and had my car ready in 2 weeks! Highly recommend!

St
Review №49

Joey and all the staff were very professional. They did all the work for me and I didnt have to stress about anything. Honestly the best service I had and I will definitely be back!!! Highly recommended

Rh
Review №50

Very nice people everyone Ive encountered very professional and my truck looks awesome love it i will recommend anyone with damage to they car to hit these nice folks up

J
Review №51

I had my truck repaired over at auto collision. I was referred here by a distant friend and totally happy with their work.Got into a rear end collision, truck was pretty damaged. Shop manager was very communicative, despite the COVID thing going on, made calls across Toyota dealers in the country to get OEM parts and fix the truck. Quality of work was very detailed, very satisfied with their work.

Jo
Review №52

They were very helpful and friendly

Gr
Review №53

Broke my door and trim pieces by forcing my bumper into my backseat. Unprofessional. Would not recommend to do work, better places in the area.

Ma
Review №54

Excellent service

Information
54 Comments
4.6 Rating
  • Address:14003 Force St, Houston, TX 77015, United States
  • Site:https://gatewayautocollision.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 713-993-6509
Categories
  • Auto body shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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