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Audi North Houston
17815 North Fwy, Houston, TX 77090, United States
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Audi North Houston
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Ju
Review №1

Dylan Slovacek helped our family buy 2 Audi cars initially. This was our first experience buying an Audi and Dylan made it very smooth. In fact, our experience with Dylan was so exceptional that we came back and bought a 3rd Audi!.The high level of service that Dylan (and everyone in the dealership) continues to provide us will keep us buying all future Audi cars from him!

So
Review №2

Joshua Johnson made my car leasing experience easy! Absolutely the best car buying experience I have been through. Frustrated with trying to buy from another dealership, I reached out to Sewell for my trade and it was a painless process from trade to lease. Thank you so much, I am so excited for my first new car 🚗

St
Review №3

After some not so great experiences at other dealerships I started coming here for service. This place is awesome! They’ve done oil changes and warranteed repairs for me and it always goes smoothly. Plus, they’ll give you a free Uber ride home after dropping off a car. They even offered to give me a free ride from the airport when I was coming back into town and wanted to pick up my car. Thank you so much!

Ka
Review №4

Dylan did a great job working with us to purchase our Q5. Extremely friendly and knowledgeable; he made the whole experience why We came back to Sewell Audi. Service!

Sh
Review №5

My sales associate, Joshua Johnson, was so professional, calm and courteous through all of my buying process.I really appreciate that he respected my decision/request and tried to cooperate as much as he could.I highly recommend this guy and this location!

Dm
Review №6

Stay away from this dealership and take your business elsewhere. Especially do NOT take your car there for any service or repair. I had multiple bad experiences there but the most recent one convinced me they do not care about their customers at all. I took my SQ5 there to have broken glass replaced. I receive two verbal estimates from their associates plus one written estimate from their body shop - all three about the same (body shop was a bit higher). Left my car their with their service department, but when I came home there was a message on my voice mail from them telling me the cost of repair will be a thousand dollars more. No reasonable explanation was provided why it suddenly went up. When I receive invoice, there was no break down for a labor cost - just a ridiculous lump sum number. For the last 40 days I am trying to get an explanation from them and I am getting a clear message that they do not care. So that’s it! They lost my business.

Ca
Review №7

Cyrus was amazing made me feel very confident in my purchase will always come back to purchase my vehicles here ♥️

Dr
Review №8

Dylan has been a wonderful representative for Audi North Houston for myself and my family over the last couple of years. Every time that we have to make a trip to the dealership, Dylan always has a big smile and tries to help in any way that he can. His customer service to top notch and he is quite knowledgeable about all of the different trims and models. If you are looking for an Audi in the North Houston area, go see Dylan.

Ar
Review №9

Would like to thank Dylan and Audi North Houston team for our positive experience. Have purchased multiple cars, and has been an easy transaction each time. Excellent customer service!

Ad
Review №10

Now this is a proper car dealership.Upon immediate arrival, I was met by a friendly and polite gent, that aided me with the service process perfectly.Issues were discussed and a plan of attack was quickly actioned.The centre is great, clean, comfortable and welcoming.As my Audi had a few little issues to correct, a loaner vehicle was sought, which was just great.Brian’s customer service is absolutely first class. It’s my 2nd or 3rd time visiting and each visit is always perfect (all issues corrected, and car is nice and clean upon collection).Outstanding work, someone in management really knows what they are doing here.

So
Review №11

Jackson was great during my whole buying process. To every problem or concern Jackson found a solution. His communication was great. Thank you once again!

Mi
Review №12

Had a fabulous experience at Audi Nth Houston with Dylan Slovacek. He keeps me posted on new car options and always up for a quick chat if I am in for a service. We would clearly recommend Audi and Dylan to others

Ch
Review №13

We purchased our first Audi from this dealer, and our salesman Dylan Slovacek made the car buying process so seamless, fast, and was very professional. We have purchased a few vehicles in our lifetime, and have never experienced such professionalism, and no nonsense dealings before. Great job Dylan, and Audi North Houston!

Ra
Review №14

My sales advisor was Dylan Slovacek. He provided me excellent service. He was able to assist me in the purchase of my vehicle. I truly appreciate his assistance and definitely recommend him!

Tr
Review №15

Highly recommend Sewell Audi - North Houston. Been dealing with them since 2012. Their level of service is exceptional. The very few times i was dissatisfied, the management team worked it out. Its obvious they train their people and their new facility is first class. Oh......and my A-6 Prestige is life changing.

Cl
Review №16

Had another great experience with the service center at Audi North! The staff is truly amazing; the service center has fixed major issues for me twice, and both times my car was ready for pickup next day!

Sa
Review №17

I recently purchased my 4th Audi from Audi North Houston and I LOVE it. Matthew G. has been my sales associate for my last 3 purchases and made the car buying process so seamless each time. I cannot say enough good things about this dealership - excellent service, friendly and professional sales people, and beautiful vehicles. No pressure, no airs, just great people and great cars. Highly, highly recommend :)

Am
Review №18

Amazing service! This is the 2nd time I’ve purchased an Audi from this dealership and I can’t say enough great things about them!Our car salesman, James Loving was extremely knowledgeable and very kind!! Another great experience at Audi North Houston.

jo
Review №19

We came to this location to see an Audi we seen online. Not one person came out to help us. One gentleman came out walked across to the next dealership didnt even ask if we needed help. Its a shame the Audis are very nice too bad the customer service isnt.

Mi
Review №20

Always a pleasure to visit Audi North Houston. Excellent attention when servicing my car and the outstanding attention received by Dylan Slovacek in sales will make me return soon!!

BR
Review №21

Wonderful staff!Awesome dealership!

Tr
Review №22

Dylan is one of the most knowledgeable sale consultant in audi north houston. He is very friendly and helpful. Always try his best to find the car that you like. Overall 5stars for him!!!! Highly recommended this guy!!!!

si
Review №23

Joshua is a great man! Honest, no BS! I have owned Audi (2), BMW (2), Porsche (1) and purchased/serviced from Houston. Sewell is another level that makes other Audi/BMW/Porsche dealers in Houston look pretty bad, especially their unfriendly attitude!

Lu
Review №24

Just purchased a 2021 Rs6 avant and the process went pretty good. Special call-out to David, the sales POC that took care of my process. Strongly recommend and I will be doing business with them again for sure.

rl
Review №25

I purchase a car from this dealership a little over a year ago. I had a very good experience. I them took advantage of the complimentary car washes. First couple was very good in regards to the actual car wash and customer service experience. After this the car washes were very poor experiences. My car almost never comes back completely clean on outside. The inside is vacuumed only half the time. The experience with staff when I arrive and leave us horrible. Especially when leaving almost never see someone to give the buzzer to. Today my car front at bumper and below was filthy. No one there to share this with ... as numerous service advisors looked at me from their work stations. I left the buzzer in a basket I found and left. When I got in my car. My seat was moved way back not returned to the was I left it. And the mode was on Sport which is not what I had it on.I don’t know if it is a staffing issue or training issue or both but it is a POOR EXPERIENCE. I suggest stopping this service until you can get it right. This is transiting the very good experience I had when I purchase my car.Very disappointing

Al
Review №26

Dylan Slovack is amazing. Very personalized experience. It’s my second purchase at your dealership (Boston and Shoemake).

Ch
Review №27

Had an excellent experience working with Justin W. He was thorough, knowledgable and considerate of both our time and our budget. Because of all of this we did end up spending more money in the long run- win for everyone 🤣 but what matters most is we felt he was genuine and truly cared to get us into the exact vehicle we wanted and needed and I was very particular. This is my first “luxury” car and it’s amazing and my 11yo won’t stop talking about those showroom cookies.

De
Review №28

Great experience buying our new car. We highly recommend this dealership. Matthew surpassed our expectations and was a pleasure to deal with.

Ru
Review №29

I have purchased three Audis from Sewell. They provide a first-class customer experience, and the service is always excellent. My contact Dylan Slovacek is excellent. He has helped me with two of my cars, going the extra mile to find what I was looking for and making the entire process hassle free and easy. Ask for Dylan. He will take care of you.

Ti
Review №30

This experience that I have had with Audi is the best experience I have had with purchasing a vehicle. The staff , the salesman David& John and including the Finance department Austin. These three guys actually make things happen and when they say they are going to work for you they actually do what they say they are going to do. I appreciate on how they treated me , how they greeted me and there customer service is just so outstanding. Thank you Audi for this awesome and wonderful experience.

Cr
Review №31

The BEST car maintenance service Ive ever had - will never go anywhere else again! Car was ready for a 30k mile service and Id been pushing it off expecting to be inconveniently out of a car for a few days or be stuck at a dealership all day and then be charged a random big bill. Had I known it would be so easy I would have gone a lot sooner and not have it looming in the back of my head. Scheduling was easy and they allowed walk-ins too. I was greeted as soon as I pulled up into the service drive, ANDRE DEYANG AND LEO CALDERON (ask for them, they are THE BEST!!) were patient and went over all of my questions and requests. The complimentary loaner car was ready before I even finished getting a complimentary vanilla latte and cookie from the snack bar (talk about amenities). I was basically in and out in 10 minutes. Got a call from Leo the following day saying my car was ready - headed over that afternoon and honestly I was expecting a $400+ surprise bill which is usually what happens with every other dealership - imagine my surprise when I got there and everything was done, including a car wash, and the bill came out to be $0.00

Ja
Review №32

Working with Brenda J. was wonderful! The entire experience working with her via phone and email due to my busy schedule made the experience when I came into the dealership painless. I absolutely dread the car buying experience and have had some negative interactions with other dealers in the past. The customer service and attention to detail provided by Sewell was refreshing and I will definitely recommend Brenda and the overall experience to others looking to purchase a new vehicle!

Da
Review №33

Dylan has helped me with numerous vehicles at this dealership, and I highly recommend him. I’m not always the easiest customer to satisfy, so this five-star review is saying a lot!

Ju
Review №34

Best place to buy a car. I just purchased a q7 from Conner he was a great sales person. He did not pressure us into buying anything. He took his time and answered all of my questions. I also interacted with Jack and he was amazing and caring. The customer service at Audi North is the best! I wen from owning a bmw 7 to my new Audi and I could not be happier, with the service and my purchase.

Br
Review №35

Dylan is fantastic! He has helped my family with multiple purchases. We are thankful for him.

Ma
Review №36

My service representative Leo Caldron was top notch! Answered all my questions and concerns and really cared about my personal experience at Audi North Houston. The loaner car representative was great as well and got me on my way while my vehicle was serviced quickly and efficiently. This was my first experience at Audi North Houston and the made me feel welcome and at home just like my previous dealership Audi Louisville had done.

Pa
Review №37

I have owned many Audis and by far, Dylan Slovacek is the best sales person ever!!!!! I would like to give him more stars.

ju
Review №38

Friendly staff quick service.

Mi
Review №39

Purchasing my pre-owned Audi there 3 years ago was a great experience. What has also been top shelf is the service since then. A spectacular service department. They make things easy and the pricing is fair (I have checked other places). Highly recommend for car purchasing as well as service for your Audi.

EB
Review №40

Ray in sales is exceptional! Knowledgeable, dedicated, patient and readily available via phone and email.

S
Review №41

Surprisingly this time, my loaner was not ready and it was not clean and when my car was delivered it was also not cleaned. For the cost of what was done, I expected these items to be addressed. Staff was very polite

ch
Review №42

Favorite Audi dealer location in the Houston area. Have been coming to them for years with no issues. Highly recommend.

Mi
Review №43

We have bought several cars from here. We love Sewell and Dylan is a ROCK STAR!!!

Ma
Review №44

These guys at Audi North Houston go above and beyond to ensure a great buying experience. No pressure, respect, no gimmicks. As their logo says: life long relationships! Glad to call these guys friends after 10 years of coming back.

Hi
Review №45

We had a wonderful experience at this dealership, especially working with Connor L.! He went above and beyond to transition my mom into a new car. We appreciate the excellent service and will be back for any future purchases 😊

Ta
Review №46

I Bought new audi 2021 model Q5 on June 29 2021. the first day I found out some small mistake mirror compass failed, audi presense..... I called and met saleman , after I came to service customer 5 times, they can not fix mistake, my cars still failed .

C
Review №47

Stopped by this afternoon with the intention of purchasing an SUV, but not a single person approached me to ask if I needed help. What a shame.

Ca
Review №48

Excellent service!! Tim is our service adviser, he is really nice and helpful. 100% Recommend

Sa
Review №49

What an amazing car buying experience. Barrett went above and beyond for me and my family today. He made the car buying experience stress free and actually fun! I was so excited to pick up my vehicle today and get to take it home. Thank you so much for everything. This girl is definitely a proud Sewell family member for life.

Sp
Review №50

Top notch, all stars to the service dept. My friend needed a battery for her key fob. I believe he was the manager and his name was Brian. He was very kind and helpful to us. My friend who owns the Audi said it was too bad she will be leaving Houston before purchasing another car. She said she would have bought it here because of his courtesy. Thank you Audi !!!

Jo
Review №51

Terrible experience, would not go back. advisor seemed uninterested to help with what I went to get serviced, and just gave me the run around with no real answer.

Mi
Review №52

Professional, compassionate, and competitive. We will be there again

Ja
Review №53

No matter if you are buying their least expensive pre-owned or a new 2021 RS7, they treat you with great respect and make you feel welcome.

Sh
Review №54

Great customer service! Always a good experience!

Ma
Review №55

Wonderful family dealership. I dont feel like I am a walking ATM when I go there. I will never buy a new vehicle anywhere else

Dr
Review №56

Big thanks to Dylan for helping my wife and I on finding us a new Q7 after we was hit from the back and total out our other Q7 we only had 4 months!

De
Review №57

Customer service is ALWAYS on point at Sewell Audi North. From buying to servicing my vehicle, Customer Service is always friendly and professional.

Da
Review №58

I recently purchase a previously owned luxury car at Sewell; these folks were absolutely professional and very customer-friendly every step of the way. Their sales force was very helpful and took us through the process of purchasing, including trade-ins, in a great way, explaining in easy to understand dialog and also in a very efficient and timely manner. We highly recommend this dealer to all who wish to have a good experience in purchasing an automobile.

F
Review №59

Cyrus was an amazing salesman. He was very knowledgeable and accommodating. He was able to simplify my decision and help make me with making my decision. The management was extremely nice to my family and I felt safe during COVID-19 I highly recommend and will buy from them again in the near future

An
Review №60

Adui customer service is awesome thanks for all you do to make sure that your customers are happy 😊

De
Review №61

I highly recommend Audi north Houston! I always have the best service here and am super pleased with my whole experience. This was my 3rd Audi to purchase here and I’m super pleased with my new Q5. Chase worked so hard to make sure i got the car of my dreams.

Be
Review №62

The best dealership to ever buy a vehicle. Awesome customer service and upfront prices!

Am
Review №63

I have owned several different makes of cars over the years and i usually go to the dealerships for repairs and service. Audi North Houston has exceeded my expectations. They make sure their customers are taken care of. Every encounter has been exceptional from the car intake person to the Service advisor to the cashier. I definitely think I am going to be sticking with the audi brand and this location.

Te
Review №64

Ray Skelton at Audi North Houston was an incredible salesman. He went above and beyond to help me purchase my 1st Audi. Ray was knowledgeable, helpful, informed, courteous, and made the experience seamless! I told him exactly what I wanted, needed and he made it happen in a matter of hours! The Sewell Experience is second to none and I’m grateful and blessed to have had Ray as my liaison to help guide me through it all. Thank you Ray for helping me to be apart of the Audi family! I LOVE MY AUDI!

So
Review №65

Audi North and Chase Daniels are both amazing. Their customer service is by far the best in Texas. I recommend this establishment to all looking for a vehicle.

Br
Review №66

I had a wonderful experience at Audi north Houston they exceeded my expectations.Will was an excellent sales person very attentive and quickly rectified any issues or questions . He was very responsive and respectful of my time. Me being an first time AudI Owner and of Sewell I am truly a lifetime customer I see now why everyone speaks so highly of Sewell and Audi.

Ju
Review №67

Wonderful customer service. A+ being respectful, kind, courteous, and hard working.

Mo
Review №68

From contacting an agent via email with vehicle interest, to test driving, car reports, and final sale, this was the smoothest, most pleasant car buying experience I’ve ever had. Do not hesitate to do business with any Sewell, but Audi Sewell north did right by me. Little to no wait time for help, and customer service goes above and beyond a sale.

S
Review №69

Best car experience thus far. Finally a dealership without an all day process. Experience was painless. It’s been a year later and I’m still satisfied with my purchase. Lovely place. Luxury indeed.

Wh
Review №70

I was nervous making my first big purchase but Mr. Chase took great care of me! His patience and customer service is like none other. He even made sure after the fact that I was satisfied with my purchase. The service department was great as well! No complaints thus far.

Br
Review №71

All the new models in the showroom are on display for your personal pleasure. Test drives are not required on such makes. The only concern is what added features to choose from. Audi is leading the way for the future in automobile safety and performance design.

Br
Review №72

Great service experience today when dropping off vehicle for maintenance. Quick process and Brian Watson was very helpful.

Ji
Review №73

Great service...I was updated and kept informed...everyone was courteous

Gr
Review №74

Super friendly staff. Amazing service! Would highly recommend

Yo
Review №75

I recently purchased a 2021 A5 Sportback and I am extremely happy with my purchase, as well as the dealership. My experience with the dealership has been nothing but Amazing!! Excellent service, exceptional work relationships and trust. My sales consultant was patient, he listened, and treated my like family.Stephen, was an absolute pleasure to work with. So much so, my best friend purchased a car from him as well.If you are looking for an amazing car dealership with awesome sales consultants, whom you can trust contact Stephen Reed at Audi West Houston. You will not be disappointed.

Te
Review №76

THANK YOU !!! David Wisniewski you are absolutely gem for Audi North Houston. You were top notch professional and full of knowledge and help us through the purchasing process and now we are superb happy Audi owner just because of you. Audi North make sure y’all share this with “David Wisniewski” and acknowledge his great work and reward him 😀

Ch
Review №77

Sewell lives up to the hype. They were fantastic all the way around especially Josh in sales. My wife loves her new Audi.

Mo
Review №78

By far one of the absolute best experiences I have had at any dealership.A big shoutout to Barett Cliett for being absolutely wonderful to work with. Extremely professional and courteous service. Would definitely be purchasing future vehicles with him.

J
Review №79

Audi North Houston refused to honor their own repair warranty. They repaired my Audi when it broke down and messed up the pre sense system when they removed the front bumper to make a repair. Despite being faced with error codes that had date and time stamps that corresponded to their repair date! Instead they put it back on me, basically calling me a liar for not notifying them sooner. Classic car dealer behavior to avoid taking responsibility in the face of facts presented by another dealership using the cars own data. And they wonder why people don’t like dealerships. Poor service and dishonest people at this dealership.

Al
Review №80

Car shopping at Audi North Houston is easy. The process was stress free and all the staff involved were extremely helpful and attentive. Barrett is a real credit to the team and made purchasing a new vehicle a genuinely enjoyable experience.

Er
Review №81

I cant find words to sufficiently describe the amazing experiences that Ive had with their sales and service team. My only disappointment is that I did not find them sooner! My sincere thanks to the entire Sewell Audi Team!

Er
Review №82

EXCELLENT service! The attention to detail and customer service is far better than any other dealership Ive been to. They are incredibly helpful, I cant imaging going anywhere else. Do yourself a favor and check them out, it will totally change your expectation for dealerships, I promise!

Du
Review №83

Way better than west.

ch
Review №84

The absolute best customer service and sales.Thank you Bret Atwood.... We love our new Audi.

De
Review №85

They gang! They fw me heavy af there !! Going back today

Sc
Review №86

Wonderful customer service and excellent pricing

Da
Review №87

Very bad experience with deception. Never again.

Mi
Review №88

Tyler is an excellent service advisor with a keen eye for detail. The drop off, loaner car, and pickup were seamless. He spent time making sure of what the concerns were and narrowing it down to specific issues, and provided me with some guidance and videos about nifty little details I didnt know about my Q3. All in all, a terrific experience!

S
Review №89

Service is very helpful!

Da
Review №90

Fantastic experience working with Justin Williams on new cars this year. His professionalism, knowledge of the product (esp RS models), and consistency in delivering on promises made each acquisition nearly painless. Furthermore, the finance team was equally buttoned up - many of their recommendations were right in line with the countless hours of research I conducted leading up to those meetings - a refreshing surprise after experiencing pressure up-selling elsewhere. Overall a very happy customer.

Ja
Review №91

Fabulous dealership. Very helpful, courteous and knowledgeable. All dealerships should be held to their standard! Well done!

Rh
Review №92

I almost gave up on them but they did good at the end

J
Review №93

Buying a car from James Loving here was a great process. James took the time to take great pictures & videos on his phone to make the internet buying experience a breeze. I’d recommend working with James any day. Thank you Sewell and thanks James!

Al
Review №94

We worked with James- he worked with me for weeks until the perfect car came in. I was very specific on what I wanted and he followed up with me and was quick to answer questions. Process was painless- great customer service. We are super happy with our Audi purchase and will recommend Audi North Houston/James to friends and family.

Ka
Review №95

Im giving two stars because they are at least nice enough to clean the car after ringing you dry of any money they can get out of you lol... I took my car in for routine servicing to get an oil change, spark plugs, etc. I spent $600 which I figured, since the dealership always charges more for servicing than anywhere else but I trust them so I continue to go. The Audi dealership in OKC Ive always gone to was so honest about any needed/not needed work. This place is not. I was asked a total of 3 times if they could replace my engine drive belt while my car was in for routine maintenance, claiming on the inspection report that it was in Immediate need of repair. Brian told me it could cause some serious issues if I continued driving with the current belt in the condition it was in. I refused 3 times, wanting to see the belt for ourselves as we have not noticed any noises or issues with how its running. The belt as it turns out was in pretty great condition. TLDR: Do not trust to pay for whatever they tell you to do. I had a gut feeling they were trying to get me to pay for more than what was needed, I guess they either thought I was wealthy enough to not care, or didnt know enough about cars since Im a woman lol. In either case, Audi N. Houston: do not put on your multipoint inspection that something is in immediate need of replacement if you cannot back up this claim. I happen to be able to back up my claim as I kept the damaged belt which is perfectly fine.

Ke
Review №96

The staff there is great!! All true professionals and the wait times for service are minimal to none existant. Schedule it, take it in and theyll get it done in no time.

Ma
Review №97

I bought my 2020 A4 in June at Audi North Houston. Matthew, the brand specialist that helped me was a pleasure to work with. He listened to what I was wanting and found the perfect vehicle. I highly recommend this dealership and would use them again in the future.

Jo
Review №98

Had the vehicle that I wanted on the lot. Hassle free transaction.

Ja
Review №99

They are so easy to interact and provide amazing customer service.

Gr
Review №100

Excellent experience with this dealership. Very professional and car was exactly as I was told. I bought it from 900 miles away , but Will in sales was honest and great to deal with. I will use them again !

Information
100 Photos
100 Comments
4.5 Rating
  • Address:17815 North Fwy, Houston, TX 77090, United States
  • Site:https://www.audinorthhouston.com/?ddcref=organic_googlemybusiness
  • Phone:+1 281-586-1000
Categories
  • Audi dealer
  • Auto parts store
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:7:30AM–7:30PM
  • Tuesday:7:30AM–6PM
  • Wednesday:Closed
  • Thursday:7:30AM–7:30PM
  • Friday:7:30AM–7:30PM
  • Saturday:7:30AM–7:30PM
  • Sunday:7:30AM–7:30PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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