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Hopkins Auto Body 1
10889 Excelsior Blvd, Hopkins, MN 55343, United States
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Hopkins Auto Body 1
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AI
Review №1

My car was involved in an accident. Hopkins Auto did a great job with repairs. Kou was was very good with communication and details with the needed work for my car. He explained the process of the rental car and insurance company.

Ja
Review №2

Staff was super friendly and professional! The front of my car was hit and cracked - they replaced it and it’s like it never happened. Matched the paint perfectly. Very happy with their service!

Ja
Review №3

As a long time auto repair shop owner it is difficult to find business’ that share the same ethics and values as you do. They do what they say they will do, have fair prices, and do top quality work. They are the only body shop I use after 26 years in the auto business myself. Happy with their new glass replacement service as well. Highly recommend, high class, well run business.

fl
Review №4

Replaced my windshield on my 71 mustang. Jared did a fantastic job and the price was very reasonable. He was neat and clean and really knew his stuff. I will use this shop every time I need glass

Mj
Review №5

Good comminications, excellent work, the body repairs brought it back to new condition (the vehicle was only a year old when brought in). Highly recommended.

Bo
Review №6

Excellent, quality service. A team of real professionals. My truck bumper repair was taken care of perfectly. Thank you, Hopkins Auto Body!

Sa
Review №7

This place is amazing! I stumbled in because my side door wouldn’t open and I didn’t know if I should take it to an auto body shop or a mechanic type of place. They answered all my questions and helped me out! Everyone is so friendly. Thank again!

Er
Review №8

I cannot recommend Hopkins Auto Body enough! Not only do they do great work, the employees are amazing! I was rear ended by an ambulance, but now my SUV looks brand new after Hopkins Auto Body fixed all the damage - and they got the repairs done even quicker than they originally planned.Ive already recommended Hopkins Auto Body to friends and family.

Di
Review №9

Hopkins Autobody did a great job on my car. I was so happy with their service and their communication. The replacement racing stripes were out of production. Steve tracked down a set and now my car looks brand new. I am very pleased with the customer service! Highly recommend them and will use them again!

Ji
Review №10

I brought my car there for an estimate. My garage door came down on my hatch door and scratched it. I felt welcome from entering to be greeted by Jennifer at the front desk. She was very courteous and called out to the back for Jeff to come up front to give an estimate.Jeff came out and looked at it and said let me see my guy can buff it out. He came back ten minutes later and I was so impressed that all the marks were gone. I asked him how much and he said no charge. Where can you go and receive professional treatment like this? I would highly recommend them to anyone that needs their service. Thank you.

Ca
Review №11

Excellent workmanship. Very good people

Re
Review №12

Had some front end damage due to being hit by a garage truck. Hopkins auto body 1 did an exceptional job from beginning to end. They kept me informed through the entire process and worked diligently with the insurance adjuster. The work they did looks fantastic. Will definitely come again for all my auto body needs.

Ju
Review №13

When I got in a car accident, Hopkins Auto Body 1 fixed my vehicle quickly and with a reasonable price tag. They alleviated much of the stress of my situation and Im so grateful to them for all their help! They have gone above and beyond every time Ive needed their services. I wont be going anywhere else.

Ma
Review №14

Cannot recommend this business any higher! Very quick turnaround, flawless work and they included extras including putting on my license plates and washed my car! Great work, great people. I found my forever place!

Jo
Review №15

Taken both vehicles there. I would highly recommend them. Very clean and great work.

Gr
Review №16

Welcoming and courteous customer service. High quality work. Recommended by my insurance company. They even did a little extra - their suggestion ~ no charge. Great people, great service, quality work!

To
Review №17

If you want EXCEPTIONAL SERVICE and QUALITY WORK, this is the place to go!!!!I would not take my vehicle anywhere else to have body work done.....They go above and beyond to make sure the process goes smoothly...from the time you make the appointment to the time you pick your vehicle....KUDOS TO THE TEAM!!!!

Fa
Review №18

I worked with Jennifer and I am guessing that others at this Auto Body are pretty amazing as well. Jennifer provided me and my daughter with such excellent service throughout the entire process and helped us with so many issues. The car looks great and my daughter is super happy about the outcome.

Al
Review №19

Best place to bring your vehicle! Best customer service in the whole twin cities! I’ve never had a shop be so kind, observant, diligent, friendly, the list goes on and on the people here rock and they do great body work! They really know what there doing and care for the people they help! Thank you guys !

de
Review №20

Everything was done beautifully. They even cleaned the inside and outside of the car. Good value with no unnecessary services or charges. All the employees were friendly and knowledgeable. Will recommend them to everyone.

M
Review №21

I brought my truck in with a Dent in the door they fixed it and did a great job everything looks perfect and I had a little wind blowing through the door needing a adjustment brought it back they did it right away and adjusted all 4 doors they did amazing job Im very happy with them there

La
Review №22

I would highly recommend Hopkins Auto Body. We have used them for many years through raising our family. They still practice with honesty, amazing customer service,...their mechanics are extremely skilled;every facet of the business is reputable and competent. We came in with a few issues that they quickly remedied. We had gotten a quote from another place that just wanted to replace the part and charge us exorbitant price. Hopkins Auto Body, the estimator was friendly and took it to their mechanic who fixed it. I appreciate their friendliness, expertise and reliability. I encourage ALL to check them out!

Da
Review №23

Very professional and courteous. Great people. Thank you for all your help.

Br
Review №24

Does wonderful work, and even got the job done 2 days earlier than was told.

Sa
Review №25

Great experience with Hopkins Auto Body- they were efficient, knowledgeable, and communicative throughout the process. The work only took two days, and the finished product looks good as new. I would recommend them highly!

Sa
Review №26

Paint match and body work were exceptional! Very friendly staff and overall excellent experience! Would highly recommend to others!

Br
Review №27

Great shop. Staff kept me informed and they do excellent work.

Cy
Review №28

I brought my Toyota Tundra to Hopkins Auto Body shop to have them replace my tailgate, and do a few touch up spots. Two days later I went and picked it up and wow! I walked in and there was my truck all cleaned up and spotless. It looked like new, and was surprised how good of a price they charged . I will be back in the future.

Ti
Review №29

I would Recommend to Anyone and Everyone! Under promise Over Deliver! Top notch communication etc...

Ha
Review №30

Everyone was friendly and ready to assist. I was updated as often as possible while my car was there regarding timeframe. They not only fixed the damage, but detailed it for me too! I have not seen my car so clean since I bought it. 100% recommend.

br
Review №31

Went there for an estimate on my girlfriends car.I was honest with them that we werent planning on fixing the car with them, and that we were likely going use the money from the insurance company to help buy a new car.They werent phased and continued to give us amazing customer service. They got the estimate to us in less than 20 minutes and gave us some helpful advice! Not to mention their rate was significantly cheaper than the other body shops we went too.I cant vouch for their work, but can tell you they care about their customers experience for sure.

Th
Review №32

Went to get my car worked on there after getting my door backed into. When they finished doing the job and I got my keys from them and got in my car I immediately noticed that the door open sensor was skrewed up on my door. I went inside and complained and then they took my car back in and fixed it in about 45 mins. The entire time I was waiting anytime I asked a question on why that was happening or what was going on they attempted to shirk responsibility for the issue claiming they didnt mess with the component but when they replaced the entire door you know they messed with it at least a little. My car was then fine for a day. The next day my lock on that same door became jammed in the unlock position and I couldnt get it to lock through trying to push the lock buttons on the car and key fob or by pushing it down. They again took about 45 mins to fix it when I brought it back in and didnt charge me. The door looks good but they seem to do really poor mechanical work. I dont plan on getting work done here again.

An
Review №33

Excellent experience. Fair pricing. Free loaner vehicle. Went above and beyond on my repair. I highly recommend this family business!

We
Review №34

I drove there thinking I can just get an estimate like from any other shops. But I was told I need to get an appointment first for an estimate, and that would be a few days out. I imagine a good customer service would be a little more flexible since I was already there. It took other shops less than 10 mins to give me an estimate. So far I’m not impressed with it. I will update if other aspects are better.

Ma
Review №35

Excellent customer service and repair work with a fast turnaround time. The price of my repair was very fair. I took my vehicle to two other places that quoted over double. I appreciate their honesty.

Ro
Review №36

Great customer service! Really appreciate feeling valued as their customer. The car looks great too!

Ma
Review №37

Very friendly staff, looking forward to getting my vehicle fixed.

St
Review №38

Hopkins Auto Body and I have done tons of business together over several years, and I can easily say they are the #1 best auto body repair shop you will ever find!! They do great work, and go above and beyond expectations to ensure youre completely satisfied. I very highly recommend Hopkins Auto Body!

Ma
Review №39

Nothing to dislike here. So nice to have a home-town, family owned, well esablished and skilled place to take the car. I completely trust their estimates, prices, and skill.

Is
Review №40

Incredible family run and operated place of business that is nothing short of remarkable. Theyve always been incredibly honest, great with communication, wonderful with setting appropriate expectations, and have always followed through and delivered as promised. Ive had cars/trucks in that were covered under insurance, and vehicles in that I had to pay out of pocket, I wouldnt trust anyone else with my auto body needs.

Ka
Review №41

My vehicle needed a lot of TLC, and Hopkins Auto Body did a Beautiful makeover! Down to earth people, helpful, professional, and great Customer Service! They called me to update what was next and Jeff was wonderful to work with. Thank You, you get an A+ for everything!

Ro
Review №42

1st class repairs and down to earth employees! They take their job very seriously!

Ba
Review №43

Excellent service, communication was prompt and car repaired perfectly !

Da
Review №44

Extremely quick turnaround, phenomenal work and provided a free loaner car while my car was being fixed for hail damage. The staff is professional friendly and care about the services they provide.

Ke
Review №45

All around amazing. Highly recommended if you want great result at a fair price. They made it easy!

An
Review №46

My mom went in there thinking she had a scratch on her car and wanted to get an estimate. The guy there looked at it, saw it was just the clear coat and not the paint, and just buffed out. He didnt charge her anything. It took just a couple of minutes.Nice people doing nice things.

Je
Review №47

I needed to find an auto body shop after getting hit on the freeway. My experience from the first call to my last question was a dream! Everyone was interested in, first, whether I was ok and, second, making sure my car was completely fixed. This small business has it figured out!

Mi
Review №48

From start to finish, my experience was first class. My daughter wrecked her car late Sunday night. I dropped off the car in the middle of the night and put a key in the mail slot. The next day Jeff called me and gave me an thorough estimate on the cost. Due to the age of the vehicle, I decided to not repair it. Jeff gave me a referral for an Auto Salvage company. I called them and the car was picked up the next day. They did not charge me a diagnostic fee or a storage fee. I will definitely drop another car off there and recommend that you try them too. By the way, it is a family run business and their communication was excellent.

Fr
Review №49

I had 2 big car repairs done in Hopkins Auto Body. The first one was through an insurance claim and the second one was a silly mistake on my part and I paid out of pocket for it.In both instances, Hopkins Auto Body did an amazing job fixing the damaged body pieces in my car and an even more amazing job matching my cars factory paint. My car has a 3 stage paint finish and getting the right paint mix for it is not an easy job!The two quotes that I got from them were cheaper and more reasonable that some other shops around the area that I got quotes from.Their front desk was always friendly and helpful and Kub did an excellent job keeping me in the know about where the shop was in terms of the repair process and promptly informed me if the original quote needed to be altered because of unseen damages that were not visible during the initial inspection.I would strongly recommend Hopkins Auto Body if you need body repairs for your car. My hope is to not be involved in car accidents in the foreseeable future but if I end up in one, I will take my car to Hopkins Auto Body.

Ma
Review №50

I would recommend this place to anyone that wants/ needs work done on their car. They are honest and they know what they are doing. You pay for work that is done right.

Mi
Review №51

Jeff did a great job on my estimates

Da
Review №52

This was my first time dealing with a body shop and Hopkins Auto Body was great. The Estimate they gave me was accurate and the people working there are friendly and professional. They did great work on my car and even did a little extra work. This is a business that really cares about customer service and customer satisfaction.

kr
Review №53

They did a great job on the repair and they stayed in touch with me, letting me know status of my suv along the way. Highly recommend.

Da
Review №54

I just picked my car up end of last week and Hopkins Auto Body did a great job. Their staff was friendly, thorough, and kept me up to date on everything throughout the process. Jeff is also an awesome guy and does great work! Would definitely recommend.

Ru
Review №55

Awesome company, great crew. These guys are wonderful, always great customer service,

Ro
Review №56

The people at Hopkins Auto Body were so very kind and helpful during a trying time. Jeff did an excellent job repairing my car; and did so in a timely fashion. I would give them the highest rating.

Review №57

They were quick, easy, and inexpensive. My rental car company didnt show up, and they rented me a car on the spot and set it up through insurance just like the other rental company was supposed to. They were great.

Ch
Review №58

Was quoted at one price, and got charged more than told. Work was fine, but over priced. Could have gone anywhere else and paid less for the same quality. 10/10 would not recommend.

St
Review №59

I had a great experience here! The work was done quickly, and my vehicle looks great!

Me
Review №60

This place is a gem! My car was t-boned, they gave me a loner car, and now my Mitsubishi Outlander is good as new. I was treated well from start to finish. Their slogan is that they treat you like friends-and it’s true! Kub updated me consistently throughout the process and was patient with all of my concerns/questions.

Gl
Review №61

Had my better halfs new car in for a front end repair, came back looking brand new again. Btw, she was parked and not in the car when it was hit

Da
Review №62

Very good work, courteous staff, what more could you ask for. Like I said this place rocks,FREE ESTIMATES. You wouldnt regret it.

Bo
Review №63

If you have Auto body damage, Hopkins Auto Body is the best in Minnesota. My wife backed into our mail box. The damage to the rear quarter panel of a Buick Enclave. There are several Buick Dealers, and only one Hopkins Auto Body. I highly recommend them.Back to Hopkins Auto Body, and it was seamless. They now have an Enterprise car rental office in the building.

Bo
Review №64

Have had two repairs done here. Top notch work, will usethe then in the future for any body/accident repairs

Ma
Review №65

Absolutely love these guys. I highly recommend them!

Li
Review №66

Brought my car in June 20 and was told to bring it back June 26. Dropped it off and they finally got back to me July 3 and then said it would be done on July 16. This is for damage to the bumper of less than $3000. The car was drivable and I picked Hopkins Auto Body based on reviews and the fact I could bring itin sooner than the other place I checked. I am extremely disappointed with the service so far and will also be notifying my insurance company who works with them about the poor service response so far.

Do
Review №67

Outstanding service and work performance!

Em
Review №68

Friendly staff, and theyve always helped me to fix my problems, such as detailing or fixing a broken mirror. Ill always remember Hopkins Auto Body if I ever need any simple work done on my car.

Pe
Review №69

After cooling down for at least a month I can now write my review without anger about my experience with Hopkins Auto Body.I was rear ended and went here for repairs. Up front the entire staff I spoke with was polite, happy, and took the time to look at the damage and get it on the schedule. I had to wait about a month and that was fine, I was not in a hurry as my truck was still derivable and never implied I was.After dropping off my truck is when I started realizing I made a mistake. They told me they would give me a call to update me if the insurance would cover the extra costs from unseen damage not found in the original inspection and that never happened, when I called to ask they were very impatient with me and acted like I was bothering them. This happened several times and these calls needed to happen to verify the extra charges would be covered by insurance or I would have to cover them. I had also asked them to paint my rear bumper black and not chrome at my charge, they agreed, wrote it on the work order and simply did not do this. They also did not repair the gap at the fender flare that had happened in the accident, this was pointed out, marked down on the work order and they just did not do it. I had also asked them to take my truck next door to have it detailed and this also did not happen. I asked who was in charge of overseeing the repairs on my truck and the guy actually admitted that nobody there does that and everyone in the shop basically works on their own. These guys did not even look at the work order and just assumed what needed to be done, they admitted that. All of the work requested was right on the work order and they just blew it off. This leaves me to believe there were other things that are not visible that had been blown off as well.Im not that old but have been around long enough to know when to count my losses and run. I did not even give them a chance to make it right because I know thats like squeezing water from a rock. They did offer to make it right but I would not accept that and wanted partial refund with no success. I spoke with the owner and all he could do is go back and forth about how the mistakes were their fault but at the same time were not really that bad and Im am being too picky. I left there feeling at though I just rescued my truck from the butcher shop.In conclusion if you go there looking for quality work from people that actually care about your car and would treat it like their own then this is not your place even though thats how they portray themselves. These guys are all about high production, high profits while sacrificing quality work.

Jo
Review №70

My Infiniti was still almost brand new when I was broadsided by someone who blew a stop sign and the damage was so extensive I thought it would be totaled. I was skeptical that anyone could repair this car given it’s close tolerances. Jerald assured me they could restore the car to like new condition without any indication it had been damaged. Jim is an artist and a craftsman. Weeks later my car is perfect. You absolutely cannot tell it has been in an accident. No rattles or squeaks, no overspray. I was skeptical but now I am delighted.

Aa
Review №71

Excellent receptionist and quality repair work

Sa
Review №72

Amazing service, quick and great work. Hopefully I don’t have to come back but if I do this will be the place!

Ka
Review №73

This was my first time needing body work done on my car and everyone was outstanding! The woman at the desk (I cant remember her name - sorry!) walked me through everything step by step and was super friendly and made me feel really at ease with the whole thing!There was some trouble with my insurance company not giving approval right away for additional needed repairs that differed from their estimate. (It was in no way the fault of Hopkins Auto Body, dont get me wrong, just technical and processing issues on the part of the insurance company.)It was amazing how Hopkins Auto Body went above and beyond, calling and working with them multiple times to push them to get the needed repairs approved so they could finish so I could get my car back as soon as possible.And the finished work was outstanding! No sign at all of any damage (and it was pretty bad) so I am 100% satisfied and blown away by the service I received from these guys.I would recommend this shop to anyone in a heartbeat and while I hope I wont have need of their services any time soon, I will definitely return if I do!!

Sh
Review №74

Awesome, Nick took allot of time to answer tons of questions. Then I asked about the paint bays and frame machine and got a full tour of everything!

Br
Review №75

Extremely great service and helpful people!!

Sa
Review №76

Service was great and thanks to Kub to explaining the detail of not judging the cover of the accident because underneath from what I cant see, Ill need more little parts to make it right again.

Ga
Review №77

Authorized state farm makes it easy

Co
Review №78

Terrible communication, over priced, and un kindly service. Was forced to cancel an entire trip, because they did not deliver the vehicle on time. Additonally, they rushed the work and did not correctly complete the process. Will never be back.

Ke
Review №79

These guys and gals are the best!

Br
Review №80

Went in spontaneously on Saturday, got an estimate in 10 minutes on the spot, part came on Monday, brought it in Tuesday and was fixed within 1 hr. Super nice and friendly, easy to work with, and reliable.

Ph
Review №81

Very helpful, worked through the insurance and the entire process

Kr
Review №82

My Asian family has just moved to USA for one month ago weve got an welcome car accident, the driver with no insurance hit my rear bumper in rainy evening Oct24. Next morning l just drove to H.A.B. and they ve done the rest for me, started from calling the other driver to accept and pay for the damage and so on...... Because my English is not good enough for communicate the case, l really appreciate such a service they provided. the maintenance results excellent, took 2 days with free replaced Nissan. Thank you so much, especially to Jurald my new US friend there!

To
Review №83

Courteous staff and quality work!

De
Review №84

Great customer service

Bo
Review №85

Beware, exceeded quote, exceeded deadline for completion and showed no regard or respect for the personal impact of having to cancel a road trip. Offered a 1% discount for the delay. Not a company of integrity or word.

Sc
Review №86

Nice work 👌

Ke
Review №87

Have stopped in the past for car repair but usually go somewhere else

An
Review №88

Good care

St
Review №89

Awesomeness

Pr
Review №90

Professionals but expensive .

Jo
Review №91

Great service

Pa
Review №92

Excellent!!!😁😁😁😁😁

Information
11 Photos
92 Comments
4.6 Rating
  • Address:10889 Excelsior Blvd, Hopkins, MN 55343, United States
  • Site:http://www.hopkinsautobody.net/
  • Phone:+1 952-935-7556
Categories
  • Auto body shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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