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Mr. Transmission of Hoover, AL
3973 Lorna Rd ste a, Hoover, AL 35244, United States
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Mr. Transmission of Hoover, AL
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An
Review №1

When my transmission went out, Nick was very helpful, compassionate, and professional. He worked with me on options to help save money. The work was completed quicker than anticipated. I hope I never need transmission work again, but if I do I’ll take it to Nick and his team.

Je
Review №2

This wonderful man is so kind. No pressuring you into fixing anything immediately like other shops. He takes his time to explain everything and write it down so you won’t forget. I wish he was a full service shop because I would go to him all the time! 100% would go to him again.

Th
Review №3

Tameron Honda tried to trick me into spending 8 grand on a new transmission. Mr. Transmission came in clutch, offered a reasonable price, and now my car drives like it is fresh off the lot. Thanks!!!

Ju
Review №4

My 2007 Volvo broke down in Knoxville Tn. a few weeks ago. I was on my way to Birmingham. The mechanic in Knoxville said it was the transmission and he didnt fix transmissions, he couldnt recommend anyone in the city that he could trust. I had it towed to Birmingham.Before it was towed, I called 6 mechanics in Birmingham to get an estimate. Nick gave me the best price by far, half of what the dealership quoted and much less than the other shops. I asked my mechanic what I should be paying and he said Nick was right on the money so I had my car towed to Mr. Transmission in Hoover (Nick helped me with the towing too).If I could give 10 stars I would. Nick was good to his word, the estimate is what I paid, plus he changed the timing belt and added coolant. My car is running like a charm plus has a 12 month warranty. Best in Birmingham!

Je
Review №5

My name is Sondrina. I have had the most wonderful experience with this shop. Nick has kept in contact and known every detail about what was going on with my car the entire time on a first name base. The team ensured that the car was running properly by even putting another trans in when the first was not running as smooth as they thought it should. They also worked with my warranty company and made that process stress free!! I believe I have finally found a dependable set of mechanics!

Li
Review №6

Nick was extremely helpful, informative and professional. And most of all he was honest and told us about what was going on with the car and what he could and could not do. He did not try to push any repairs or service on us. We will definitely Be back again the next time repairs are needed.

Ri
Review №7

I took my daughters car in for transmission repair and Nick took care of the repair as if it was for his own daughter.

Da
Review №8

Nick was great! He set expectations and communicated his steps and provided regular updates before completing my repair well under budget. He and his team were thorough and professional.

Ch
Review №9

It was just OK. They disassembled my 1953 transmission but we couldnt find the parts to fix it. Charged me $100 for the work.

Da
Review №10

Dropping off the car overnight is best for timely service and they are fair on the price that you are quoted! Highly recommend and I choose them for my repair needs every time!

Ph
Review №11

Great experience by far!!! I had stumbled upon this place while my car broke down on me on a visit to Alabama. Nick is very professional and courteous. He helped me out from the moment I called right up to the moment I picked up my vehicle. He stayed in touch with me and kept me updated on my vehicle the whole time. I would recommend Nick to anyone who are in need of auto repairs.

Ne
Review №12

Awesome experience! Went for a full vehicle inspection and agreed to perform the inspection even though we arrived at the end of their work day. Everyone was nice and helpful and the diagnostic was thorough in addition to giving us a great advice on how to maintain the car and keep it young. If you’re looking for a mechanic around Birmingham, there’s no question that Mr. Transmission is the right place to go. You’ll feel taken care of and not taken advantage of.

Vi
Review №13

Excellent service by Nick! I recently had a transmission rebuilt and installed. Nick was able to get it done quickly and for a reasonable price, and was professional and friendly. Highly recommend!

St
Review №14

Excellent service, good communication throughout the process

Ed
Review №15

I brought my car in thinking it was a bad transmission. Before it was worked on Randy started the car and checked it out and found that it was not the transmission but the rear end. Thanks

Da
Review №16

I had a transmission cooler installed at Mr Transmission and the staff was fabulous. Nick and his staff are very professional and courteous. The job was completed as promised and my vehicle was as clean as when I dropped it off. It was a great experience and I would recommend anyone to give Nick a call for any auto repair needs.

Te
Review №17

Excellent service! I had to have my transmission replaced and these guys were able to get the work done in great timing. Very professional and friendly!

St
Review №18

Great experience!!!!! Took my car to get transmission fliud. Quoted us a price over the phone and stuck to it!!! Honesty is something that you look for in a mechanic. Price was very reasonable, less than what the Nissan dealer wanted. I would definitely recommend this company.

An
Review №19

The Mr. Transmission Staff are true professionals. They always accurately diagnose and repair all of my automotive issues. Amberly and Nick are phenomenal and the mechanics work really fast. Mr. Transmission will always be my first choice for all of my vehicles.

DJ
Review №20

Top-tier professional, transparent, and friendly service! They had me fixed and back on the road in a fraction of the time local dealerships were quoting me simply to diagnose my problem. In fact, Amberly called it first thing, based on my problem description. Nick was very friendly with superb communication and gave me a detailed, yet easy-to-understand report of my trucks problem. Spencer and his colleagues did a great job with required rebuild/repair as well as making recommendations to help keep my truck running as long as she can. These folks are passionate and conscientious about what they do, and I cant brag on them enough!

Ad
Review №21

Nice guys. Fixed my classic Mustang and treated me well.

Ha
Review №22

This is the best car shop I have ever went to. Nick was so kind and so professional. They do fantastic work for great prices! They’re definitely the best car shop in town!

D
Review №23

Mr. Transmission was great. Just completed a repair with them that took about a week, but they made the process as easy as possible for me in an unfortunate situation. Nick and Robert especially helped me with any questions and clearly laid out all the options for me. I would recommend their service. No complaints whatsoever. The dog in the office is also a good boy and very friendly!

Je
Review №24

Overall experience was excellent. Explained my transmission problem and fully explained what it would take to resolve. During the repair, I was kept up to date on the status. Would highly recommend Mr. Transmission to my family and friends. Totally satisfied with overall repair work.

Cz
Review №25

I had my transmission replaced last week, my service was very friendly and professional. One person in particular Nick, he was above and beyond helpful. He gave me tips and information on what to look for when purchasing my next vehicle and service for my cure car. After having transmission replaced, I had another service light to come on, Nick came through again to help with doing diagnostic test, just needed a fuse replaced. I truly appreciate Nicks friendly spirit. Lastly, a service man also remounted my front bumper as a courtesy!!! Truly satisfied with my car and the customer service!!!!

Pa
Review №26

Randy was super helpful and I had amazing customer service! I will definitely be recommending everyone I know here - you can’t go wrong. It was a referral to me that I obviously can’t complain about!

Jo
Review №27

Transmission went out and within a week everything was running like new. Great experience and they care about their customer. The price is worth it and better than any other automotive place. They do more than just transmissions, check them out because you will not be disappointed. Thank you all again for getting me back on the road.

Ad
Review №28

This is my second car repair with Mr. Transmission. The team at Mr. Transmission are friendly and approachable. My personal experience was great. Nick was informative, professional and kept me updated on the repairs of my jeep. I would definitely use Mr. Transmission again.

M
Review №29

I have to say, this has been one of the best experiences I have had with my any of my vehicles. Very friendly and courteous staff! Nick and Amberly in the office were so helpful in explaining everything. Amberly even showed me what was wrong with my Jeep while it was in the air and we were looking at the underside of my Jeep. Amberly went out of her way to find a replacement part that was affordable for us. Thank you Mr. Transmission for all your hard work!

Na
Review №30

I wrote long embellished glowing report and list it on the great abyss of web. Bottom line they r greatest. Could not b more pleased and impressed. Patient with my impatience. And got me on road quickly. Thank you Mr. Transmission. You deserve all the Stars.

Se
Review №31

Staff was very helpful.. presented options for repair. My final decision was to give the vehicle to charity, though other repairs at this same location were successful. Thanks to Nick and his staff for helping me through this process!

Ma
Review №32

I would like to thank the staff here for the fast service. They had done some work on my car a few months ago and my car started acting up , I called them and told them what was going on and they told me to bring it in. They got me back on the road in no time plus they honored their warranty with no problem at all. I absolutely love this place!!!

Lo
Review №33

Mr. Transmission is one of the best auto shops I have ever been to in a long time. I took my 2015 Hyundai Sonata up there for a transmission flush last Saturday and did a great job in a timely manner. Also the cost was reasonable compared to what I would get from a dealer. I would recommend them to everyone looking for great service and reasonable pricing on there auto card needs.

Ki
Review №34

Wonderful people! Great work! The mechanics found my problem and also verified that is was covered under factory warranty!! I would recommend this shop to anyone! They will take great care of you and your vehicle.

Mr
Review №35

The most wonderful customer service! Nick took great care of our car concerns and made us feel at ease. I was genuinely surprised when Nick went the extra mile and called to check on the picking up of my car. He made sure to put the customer first. Thank you, Nick!

Ke
Review №36

Mr. Tranmission is awesome! They took time to find out what exactly was wrong with my vehicle and was very affordable! The staff was very pleasant, professional, and friendly!!! My specialist was Nick!! I will definitely be using them again for any trouble I have in the future, and I will highly recommend them in the future!!! Thanks Mr. Transmission you all ROCK!!

De
Review №37

Nick and Amberly were very personable throughout my experience. I will return with all my maintenance needs.

ri
Review №38

Amazing experience!! Super fast service literally took 1 week to get a transmission from my warranty company, have it installed, and driving again! A week that’s unreal! They gave me advise, kept me updated, I would recommend!! A+++

Ch
Review №39

Amberly is wonderfully helpful. Ive used this story twice now. First time she and her team helped me out in a pinch. Second time they worked with my warranty company and turned me around faster than I expected. Highly recommended!!

Er
Review №40

They really do go the extra mile and are patience. They help solve problems. Kasper is a Happy GIRL😊👻😊

Mi
Review №41

Professional and respectful team, service preformed was as agreed. Strongly recommend!

Mi
Review №42

Nick at Mr. Transmission and his team have been a HUGE help with having our transmission replaced. We were dealing with a very difficult warranty company and they stayed on top of everything helping us drive it through for approval. Once they finally received the part from the warranty company, they had me ready to go in no time. I cant thank them enough for their great customer service and excellent work. I highly recommend them.

Ma
Review №43

Mr. transmission has been working on my vehicles anytime I have any problems. Nick is a great guy and always makes me feel good about the work that was performed I would highly recommend Mr. transmission

Al
Review №44

My car broke down in Birmingham AL on Thursday evening. I had my car towed to the Nissan dealer who quoted me $4000. I called around Birmingham looking for a cheaper alternative. I spoke to Robert at MR transmission. He was extremely polite and professional. He told me he could save me at least $500-800 for a new transmission and also offered to tow my car from the nissan dealer to his business at no cost to me if he did the repair. The ordered the part on Monday AM and had me on the road by Tuesday lunch. He honored his price and saved me $800. I highly recommend this wonderful business.

Da
Review №45

My experience at mr. Transmission was very satisfactory!!!. Mr. Nick was of great help and very professional. Customer service and the entire staff was excellent and professional. The work that was done on my car excellent job. Thank you Mr. Transmission and Nick for excellent work.

Ch
Review №46

The people here are very professional and friendly. Amberly is very nice and professional. They definitely will get my business again. Got transmission needs??? Take it to them!! 👍💯✔😊 Awesome job guys thank you soooo much!!!

Fr
Review №47

I feel Mr. transmission in Hoover to be very honest and professional, while providing great service at a great price. I will definitely keep using them.

Jo
Review №48

Ive been a repeat customer with a high performance car and have had no problems. Plus Randy & Amberly drive high power cars too!

Wh
Review №49

One word to sum up my experience: Amazing. Will definitely be returning for any of my other car needs in the future and I am truly a 100% satisfied customer.

An
Review №50

This my second time using this company n every time my cars has been service I been very pleased with the front office as well as the shop employees. I highly recommend this Mr Transmission to other customers.5*

Fa
Review №51

THE BEST CUSTOMER SERVICELexus RX 300 Transmission Rebuild and Timing Belt Replaced Price was Great. All Repair Shop should use Mr. Transmission as an example for Customer Service. They are the best I have ever seen. About 3 Months after my Transmission was Repaired I was Having trouble with it took it back to Mr. Transmission, the next day they call me to let me know that the Convertor was bad, they replace it quickly with no charge the Warranty is Excellent they stand behind there work and parts. I highly Recommend them for any kind of service. Will use them next time my car needs work.

Do
Review №52

I will go back to them Nick did a great job on my car. Nick is honest and trustworthy. Thanks for everything!!!!

Ro
Review №53

From the beginning my customer service guy Nick was right on it. He was knowledgeable, helpful and very professional. Thank you guys.

To
Review №54

Great job and value pricing.

Th
Review №55

Very helpful and quick to diagnose issue. Price was about half my other quote. Now runs better than when I purchased.

Jo
Review №56

Terribly unprofessional! Took company truck there. Went to pay diagnostic fees stood in office for 10 minutes then had to chase down an employee to pay. Took 3 phone calls, a guy fumbling around and by the time I left I had been there for 40 minutes! Then I was called and angrily spoken to asking me to remove my bad unfair review. I removed my prior review; this one shall stay! From their response they didnt check the vehicle. Wow, thought thats why we took it there! Oh well, wont make a mistake like that again. Ill find a company that actually does what they say theyll do and take responsibility for it! I also work in customer service/sales Ive never called a customer and demanded removal of a review! We adjust tactics so it wont happen again and hopefully re-earn customers business to allow them to change review when they get better service or the professionalism they expect. Personal vehicle repair not sure about, and Im sure their mechanics are great. Company vehicle repair I wont take it here!*I am being harassed after hours and late into the night by RANDY for making a bad review for their terrible quality of service I received! I hope all their customers arent treated like this!!! Its rediculous and appalling

Ce
Review №57

I had a very pleasant experience. They are extremely professional. Nick told me what the problem was, my options to rectify the problem and also the pros and cons of each option. Once the repairs were completed we received follow up calls to make sure everything was ok. I would definitely recommend them and I would definitely use them again.

Da
Review №58

Great people to work with. Had my car at the dealer for a week and they couldnt find the problem. Mr. Transmission quickly located he problem and had an estimate prepared right away. Will definately be back.

Si
Review №59

Professional excellent service let me make payments because I was on a budget if you need your transmission done this is the place

Am
Review №60

Great job! First time my car has been in the shop and they were very friendly and helpful! Great first experience!

Ph
Review №61

2 years ago my 2005 Chrysler Pacifica was not changing gears, I thought it was my transmission but it wasnt. Amberly and Nick took a look at it and discovered that it was my catalytic converter, the converter was clogged up. I was so excited, I would recommend them to anyone. My 1998 Ford F-150 truck wasnt changing gears and they had to replace my transmission, November of 2016 and again I was excited that this was the only problem. They did not try to pile on the problems. They were direct and to the point. I would recommend Mr. Transmission to anyone, their prices are reasonable and they wont rip you off. They are certified mechanics well versed in many areas. Thank you, Mr. Transmission.

Al
Review №62

They took care of my car and were very friendly. They even took me home because I didnt have a ride! They were really personable! Good service!

An
Review №63

Working said about these people is that there are helpful and willing to help in any way they can

Ni
Review №64

Couldnt ask for better customer service. They called and asked before performing necessary test and fixed just the problems I needed immediately. I will definitely go here again and send my friends!

Co
Review №65

Had a great experience here. Nick was very professional and knowledgeable. Had some hiccups with the other staff but Nicks help more than made up for others.

Al
Review №66

RACIST AND SCAMMERS!!!! PLEASE BE AWARE....LONG REVIEW ALERT!A ONE STAR RATING IS TO HIGH FOR THEM!I CAME THERE IN MARCH TO GET REAR BRAKES, REAR ROTORS AND ONE WHEEL BEARING FIXED. I ACTUALLY CAME TO GET SOMETHING ELSE FIXED BUT THEY CLAIMED THAT THIS WAS MORE IMPORTANT. THE OWNER WAS A WOMAN SO IT MADE ME FEEL A LITTLE MORE COMFORTABLE WITH HER THINKING THAT SHE WAS GOING TO FIX MY ISSUES AND NOT TRY TO SCAM A NEWLY DIVORCED MOTHER OF 3 BUT BOY WAS I WRONG. A FEW WEEKS LATER I STARTED HEARING A ROARING NOISE SO I WENT TO A NEARBY AUTO MECHANIC. THE MECHANIC SAID THAT I NEEDED FRONT AND REAR BRAKES, I COULDNT BELIEVE IT! I TOLD THEM THAT THEY NEEDED NOT TO WORRY ABOUT THE REAR ROTORS AND BRAKES BUT HAD THEM TO FIX OTHER THINGS BECAUSE THEIR PRICES WERE WAY CHEAPER. HE MENTIONS THAT THERE IS A WAY THAT THEY CAN FIX YOUR ROTORS TO LOOK LIKE THERE NEW BUT THEIR NOT, THATS WHAT THEY DID TO YOUR ROTORS. I STARTED DRIVING MY OTHER CAR UNTIL I WAS ABLE TO GET THE CAR FIXED. I DECIDED NOT TO TAKE IT BACK TO MR TRANSMISSION BECAUSE I WAS PRETTY SURE THAT THEY WERE JUST GOING TO SCAM ME AGAIN. IM STILL DRIVING THIS CAR FROM TIME TO TIME WITH NO ISSUES OTHER THAN THE REAR BRAKES AND ROTORS. FAST FORWARD TO LAST WEEK, MY MOM SAYS YOU NEED TO TAKE IT BACK TO MR. TRANSMISSION BECAUSE ITS UNDER WARRANTY AND YOU SHOULDNT HAVE TO PAY FOR SERVICES THAT YOU HAVE ALREADY PURCHASED. I BRING IT IN WEDNESDAY AND NICK (VERY POLITE AND FORTHCOMING) IS HELPING ME. THE OWNER DOESNT SPEAK, WONT LOOK MY WAY. NICK TELLS ME IM STILL UNDER WARRANTY BUT WILL NEED A CALIBER. IM LIKE, OK.....PUT EVERYTHING BACK BECAUSE I DONT WANT TO SPEND ANYMORE MONEY WITH HER! HE SAYS, HELL FIX IT FOR A GOOD DEAL. DEAL WASNT HORRIBLE BUT HONESTLY IM NOT SURE IF THEY EVEN PUT THE NEW PART ON MY CAR AND ITS QUITE POSSIBLE THAT THEY FIXED MY ROTORS AGAIN AND THEY ARENT NEW EITHER. YESTERDAY, MY MOM CALLS ME AND SAYS THAT SOMEONE CALLED AND SAID THAT YOUR CAR WONT CRANK!!! THEY CLAIM MY BATTERY IS BAD. MY DAD JUST BOUGHT THIS BATTERY A FEW MONTHS AGO AND I HAD NO ISSUES WITH THIS BATTERY. THE PREVIOUS YEARS WHEN THE BATTERY WOULD GO BAD THE CAR IS SLOW TO CRANK, WINDOWS RISE SLOW, AND WINDING IN RADIO. I HEARD NONE OF THIS. THERE WAS NO INKLING OF AN ISSUE WITH MY BATTERY. I GET THERE NICK SAYS MY CAR WONT CRANK AFTER I TURN IT OFF. HE JUMPS OFF THE CAR AND I TRY TO TAKE IT HOME BUT IT WAS TRYING TO SHUT OFF IN THE MIDDLE OF THE STREET. I AM ABLE TO PULL INTO A PARKING LOT WHERE IT SHUTS DOWN ON ME. MY MOM SAYS LETS GO BACK UP THERE AND SEE WHAT CAN BE DONE ABOUT THIS BECAUSE YOUR BATTERY WASNT THIS BAD. WE ASK NICK IF WE CAN TALK TO THE OWNER OF THE SHOP BECAUSE SHE HASNT HAD MUCH TO SAY TO ME AT ALL AND IVE NOW SPENT CLOSE TO A $1000.00 IN HER ESTABLISHMENT. NICK GOES TO GET HER BUT I CAN HEAR HER ARGUING ABOUT US TO HIM. SHE COMES AND HAS THE WORST CUSTOMER SERVICE IMAGINABLE. SHE WAS VERY CONFRONTATIONAL AND YOU CAN TELL SHE WANTS NOTHING TO DO WITH US. SHES GOES, YOU HAD ALL THESE LOW VOLTAGE CODES. IM LIKE WELL I HAD NO ISSUES WITH THIS CAR CRANKING BEFORE YOU GUYS GOT IT, AND MIND YOU I HAD JUST TOOK IT TO ANOTHER MECHANIC AND THEY SAID NOTHING ABOUT A LOW BATTERY OR VOLTAGE CODE. OH AND JUST SO YOU KNOW, THE BATTERY IS NOT EASILY ACCESSIBLE. YOU HAVE TO TAKE OFF THE LEFT TIRE TO REPLACE THE BATTERY SO I CANT SEE IT. WE HAVE A SCREAMING MATCH RIGHT THERE, SHE CALLS US THE N-WORD AND SHE WANTS US TO GET OFF HER PROPERTY. YOU CAN TELL SHE HAD BEEN WANTING TO SAY IT FOR A WHILE, IT WAS ONE OF THE FIRST WORDS THAT CAME OUT OF HER MOUTH (N-WORD). THEN HAS THE NEVER TO WALK UP TO ME LIKE SHE WANTS TO FIGHT, WHICH WOULDNT HAVE BEEN A BAD IDEA! THE POLICE WERE CALLED AND NOW I HAVE TO COME OUT OF POCKET FOR MONEY I SHOULDNT HAVE HAD TO SPEND. SHE WAS VERY HATEFUL AND DISRESPECTFUL. IT WAS A HORRIBLE EXPERIENCE AND SHE NEEDS PRAYER. NICK WAS JUST TRYING TO BE A MEDIATOR AND GOOD GUY.

St
Review №67

I was unfortunate enough to have a fairly new cars transmission go out. I am a former Service writer myself so understand the power train of a car. I knew as soon as I spoke with them they were good trustworthy people. They took my car in at closing time and by 9:00 the following morning told me what failed in my transmission and gave me three replacement options. Seeing I was from another state I took the quickest option and by the end of the day was headed back home. When these things happen it is stressful and unfortunate but it is good to know there are still good companies out there like Me Transmission. My only regret is that they are not closer in case myself or aquaintence would need transmission work again.Thanks to Nick, Robert, and Ashley for all that you did for me.Steve

Ho
Review №68

About a year ago, Mr. Transmission fixed/rebuilt the transmission on my 2000 Jeep Wrangler. They were timely and communicated via text almost daily with updates. I was so pleased that I went back to get my a/c fixed. Jeep is running smoothly with cold air now. All the staff were helpful, especially Amberly. Hower, I must say Cocoa and Booyah were my favorite members of the staff. :)

Be
Review №69

They damaged my vehicle and charged me to fix.When I took my vehicle in for an inspection, I talked to Nick and specifically asked them not to roll down the windows, because they are difficult to get up, and I dont want to get them fixed at this time. When I retrieved my vehicle, I found that not only did they roll my windows down, they had burnt up the motor trying to get them back up (if you rolled them up slowly, it would go). At this point, the windows would not budge at all. When I brought it back, they raised it free of charge, which was great until I got on the interstate the first time. As soon as I did, the window fell into the door, and popped up a piece of cardboard they used to hold the window in place. When I brought the car back, Nick told me he would not fix it again because I did not put a screwdriver in the window to keep it up. He told me they would need to fix the motors they burnt up, and it would be over $200. Bottom line, I took my car to them, and they damaged it, and are unwilling to fix what they messed up. I would not recommend Mr Transmission to anyone.

Ja
Review №70

Nick and the team at Mr. Transmission did a great job servicing my car. I would highly recommend Mr. Transmission if you are looking for an honest automotive service center.

Al
Review №71

Amberly was the best, she helped me through the whole process. They did outstanding work.

Ju
Review №72

I went in for a free inspection and even though they appeared to be very busy they still made time to have my vehicle look over. They found a couple issues as expected but instead of just throwing numbers at me, the gentleman (Richard i belive, horrible with names) walked through all the procedures that needed to be done and how much it would cost. He also gave me every discount he could find. i can honestly say i am very satisfied with Mr. Transmition. They were very friendly and professional. 5 stars 2 thumbs up.

Ro
Review №73

Received fast friendly service. Good price quick in and out service. They do keep a dog inside which may scare or intimidate some but it is a friendly low key dog.

Ja
Review №74

Great customer service. Quick responds to my needs.

jo
Review №75

Great experience. Mechanics are very knowledgeable and helpful. Didnt try to sell me anything I didnt need

Ke
Review №76

The customer service is great! The team seems knowledgeable about their jobs and the experience was positive.

Me
Review №77

The staff was very helpful and showed great customer service! They diagnosed and repaired my car within 1 day.

Ca
Review №78

Guys were super informative and helpful. Fair price on transmission rebuild

Ri
Review №79

I am a car dealer and I have had dozens of cars repaired at Mr Transmission, engines and transmissions. They have done excellent work at a good price for 5 years

Mi
Review №80

Through a recommendation from a friend, this was my first visit to MrTransmission. I called ahead and spoke with Randy so he knew thebackground on my issue. As I pulled up, he met me at the door and we immediately took a ride in the car so he could assess what was wrong. He worked my repair into his schedule, ordered the part. and they started the repair while I waited. Through my time waiting, I observed him and the staff as they interacted with customers and vendors in person and on the phone. I was impressed with how well they treated everyone. There were some complications with the part that was delivered for my car. I believe that they could have gotten by with it but they choose to do the job right despite the additional time and trouble that it took them.

Th
Review №81

Good service great people to service you

Ak
Review №82

Its been a month now, I got my Transfer Case motor and Brake rotors changed here for my Durango. Works as expected, Thank you Amberley and Randy!

Am
Review №83

I had to have my car towed in because unfortunately the gas stations gas delivery driver mixed diesel in the premium tank and put the premium in the diesel tank. As soon as I started driving it all hell broke loose with me car. The car got towed into mr transmission Monday morning they started checking it for me then had to flush out the bad gas, clean out the system and change the spark plugs and fuel filter. My car is a performance car so I was worried the diesel would mess it up but mr transmission made sure everything was fixed and running right! Got my car back and its driving perfect! Thanks mr. Transmission!

Br
Review №84

Great service and communication by Randy and his staff.

Ju
Review №85

Friendly, good communication, and they stayed late to get me my car before the holiday. Thanks!

Ch
Review №86

I got roped in to coming here because they said they would look at my car for free. My car was over heating which caused engine failure. First red flag was i brought my car that morning and called that afternoon and it was like they hadnt even started. Got a call that next morning saying they could fix my car for 300. Mind you i explained to them i was probably going to replace it if it cost to much. Get my car back and on the way home it did the exact same thing it did before i paid to fix. I called and had to pay for another tow and was told rhey will see. I get a call that afternoon sayong it was going to be 500 to fix. How is that possible if it was supposed to be fixed the first time. I do not think the did anything to my car besides charge me 300. This company seems very shady and will take ur money and do nothing to your car. DO NOT GIVE THEM UR BUSINESS.

Ba
Review №87

Randy and crew were great to work with!

Su
Review №88

Transmission location was perfect, communication well done , reasonable price

Ti
Review №89

Great people an manager Amberly Whitworth

Id
Review №90

I got an oil change and I got the transmission fluid change

Le
Review №91

Worst place ever. Will never be back and will tell everyone I know never to go there.

Fr
Review №92

Good and quick service

Ra
Review №93

Quick fast and professional!! Alternator fix

Ma
Review №94

Great experience ❗️❗️❗️

di
Review №95

This place is horrible I have brought my car back multiple of times in less than 3 months they always tell me they will fix the problem and never do I wouldnt recommend anyone to get their car fixed here and lets not even mention the rudeness they have towards you because they didnt fix the problem correctly when I paid them thousands of dollars .. of this post would let me rate with no stars I promise they wouldnt even get one star this is an awful place

Tr
Review №96

They have some of the best work in town and if they tell you its broke you can trust them

Di
Review №97

Fixed everything fast

Da
Review №98

Awful experience. Some of them are uncommunicative, and if those that are happen to be out sick, youre SOL unless YOU call THEM multiple times. Took 5 days for a timing belt and water pump replacement that shouldve taken 2 at most. To top it off, my car was tossed and my GPS is missing.

Kr
Review №99

My experience started off bad but, after much discussion, Nick took care of the issue so I am now a satisfied customer.

Ev
Review №100

Great service

Information
17 Photos
100 Comments
4.6 Rating
  • Address:3973 Lorna Rd ste a, Hoover, AL 35244, United States
  • Site:https://www.mrtransmissionsouthbirm.com/
  • Phone:+1 205-979-3090
Categories
  • Auto repair shop
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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