user
Motovated Auto Repair
1556 Hooksett Rd, Hooksett, NH 03106, United States
Appearance
Motovated Auto Repair
Comments
Ch
Review №1

Motivated auto is the best auto shop out there. I was driving from New Jersey to Maine when my car started to overheat. I happened to be in New Hampshire with them being the closest auto shop. They gave me an extremely warm welcome and tended to me like I was their absolute highest priority. They even gave me a discount. They realized the situation I was in as a 19 year old kid and really came to my aid. The lady at the front desk was extremely kind and was on top of everything. The radiator needed replacement and they even did it same day and I was able to finish my trip. I truly owe them more than the cost of a new radiator and if you are in need of car repairs this place is the place to go

Li
Review №2

I cant say enough about the quality of service I received from Motovated Auto. Steve went above and beyond for me. My only regret is not posting this review sooner. I was travelling from Gilford, NH to Lawrence, MA when my Jeep started hesitating, worried about breaking down on 93 I pulled off and googled the nearest high star service station (under the hood). Well, not so high star in my opinion, wouldnt even take a moment to look at it to let me know if it was safe to drive. The only great thing they did was send me down the road to Steve ant Motovated Auto.Steve had his mechanic take it for a spin, diagnose it and knowing I had to pick up some timely items in MA, lent me his truck to do so while he continued to diagnose the issue. Upon returning he informed me of the repairs needed, I asked him where the nearest rental car place was. He said no need...just take my truck to use until yours is finished. I was shocked and so impressed at his level of customer service. I had a very busy weekend and he saved my butt. Had my Jeep fixed and ready to go in a timely manner and a fair price ( especially considering I didnt have to pay for a rental). Super nice people who were trusting and helpful to a stranger. I will make the trip to them for my future car repairs because they are well worth it!! Thank you Steve, hope you enjoyed the pie!Linda

Pe
Review №3

Had Fluid Film put on my SUV this week and it was my first time at Motivated. It was a great experience. Everyone there is so friendly and helpful. Answered all my questions and made me feel like a valued customer. Very refreshing to see at an Auto Shop. Highly recommend!

Aa
Review №4

Got a bid from pepboys and the quoted over 500 bucks my girl brought her car here and they did the job,alignment and oil change at half the price they were awesome, professional I will bring my car as well as hers . Amazing

Co
Review №5

These guys are top notch. Very easy to work with, and extremely professional. Not only am I now a customer, but also a friend. I will definitely be back.

Ni
Review №6

Being new to this place, I was concerned at 1st that wed be taken for a ride when my car experienced some electrical issues but Linda (up front) was great with communication! Steve let us know what the problem was with our car, why it was happening and even ways to improve in the future. I dont think well ever go to another mechanic! The prices are fair, service was quick and you can easily tell they really care about what they do (and it shows)We will be customers for life!

Ke
Review №7

Great service at a great price on time and on schedule. Very professional showed me exactly what my pickup needed for service.

Li
Review №8

Steve is an awesome, educated mechanic- and has very skilled professional people working for him! Good prices for extraordinary work is what I have seen.. I don’t trust anyone else with my Volkswagen. You can always depend on honest opinions and thorough work at motovated.

El
Review №9

Great service. Came in with no appointment. They quickly found time to check out my car. I felt welcomed in the waiting area. I am a new customer and will definitely be bring my car back here for all my car needs.

Ec
Review №10

Very honest and caring mechanic, reasonable price too. After knowing that we are from out of town, they took us in for an inspection pre-purchase after hours. Steve and his wife gave us very professional opinions on the car. Will come back for recommended a fluid film protection before winter time.

sm
Review №11

The beautiful people at Motovated Auto saved my life and my car while I had an unexpected crisis. Very professional, super efficient, kind customer service!I was hearing a horrible rattling noise in my car when I was over an hour from home and then my car started vibrating. They were not only conveniently close to a central location in a foreign land but very responsive. I was unsure if my car was safe to drive home and they made time to check it out for me.The wonderful lady at the desk tolerated my panic and crying and was very soothing when I arrived. The tech was helpful and kind and got the problem diagnosed and fixed in record time.Turns out the issue was not huge thankfully and they took time to explain it to me. The pricing was fair. The company and distraction given while I waited was awesome and better than the date I missed due to the breakdown.Highly recommend them for regular maintenance. If I lived closer I would definitley return.

Ky
Review №12

Called them on a friday asking about lift kits. Ended up dropping off my truck monday after work. Great work, the owner Steve hooked me up and had some advice for future things to keep my truck on the road. 1000% would recommended to others

An
Review №13

Steve and staff took my concerns seriously and went above and beyond! They were there to help make certain that my car was safe for myself and my son to drive in. They were upfront, honest and professional! Kindness Matters!! Do not second guess this business, Steve or staff! I will travel 30-45 minutes for great, honest work anytime!! See you guys in the spring! Thank you!!

Ni
Review №14

First time at Motovated (recommended by a competitor for possible undercarriage rust work on wifes 2013 Buick). Motovated provided me with the info I requested, then followed up with the proscribed work needed. I intend to return.

Ca
Review №15

Was not happy with them...I know they got high ratings but missed the problems with my vehicle..cost more had to be without vehicle for 2 weeks the owner apologized but that was that

Ka
Review №16

Im not sure why this place has decent reviews. These guys are scammers and definitely not trust worthy. I was told a totally difference price than what I had to pay. They decided to go ahead and do work to my car that I was unaware of and charged me for it. AWFUL service. DO NOT GO HERE.Steve is lying in this comment he made. I was given an estimate of 490$. I said great go ahead. 5 hours later he called back and in his own words said, you would have had to come back in 3 months to fix your car again so we went ahead and fixed it and now the total is 790$ here is my wife I will have you pay over the phone. 500$ is a lot different than 800$. Thats not the point though. The point is he went ahead and did work to my car without my permission. Again, DONT GO HERE.

LA
Review №17

Thank you Steve, Eileen, and Donny for your high quality customer service, attention to detail, and top notch service repair at an affordable price! I will be back! Im so impressed with Motovated! BIG THANK YOU!!! 😁

ZJ
Review №18

Motovated Auto Repair has exceeded my expectations with the three magic E(s) for customer service. Those three E(s) are as follows; excellence, excellence and excellence. This company is so outstandingly incredible that I would highly recommend their service to any and all driver in need of auto service. Plain and simple, whenever your motorized vehicle is confronted with mechanical difficulties, my friends at Motovated Auto Repair can develop a solution that is absolutely guaranteed to best fit your individual customer needs. Conclusively, this company never stops until the job gets done. A solid 5/5 stars goes to Motovated Auto Repair without question.

Z
Review №19

Motovated Auto Repair has exceeded my expectations with the three magic E(s) for customer service. Those three E(s) are as follows; excellence, excellence and excellence. This company is so outstandingly incredible that I would highly recommend their service to any and all driver in need of auto service. Plain and simple, whenever your motorized vehicle is confronted with mechanical difficulties, my friends at Motovated Auto Repair can develop a solution that is absolutely guaranteed to best fit your individual customer needs. Conclusively, this company never stops until the job gets done. A solid 5/5 stars goes to Motovated Auto Repair without question.

Am
Review №20

Honest, great work done here, and I cannot emphasize that enough! Took my car in and they found the problem but told me it could fall under the warranty so to try the dealership first to see if it did. Then they looked up warranty information for me to use when I talk to the dealership and quoted me on how much it would cost to have it done with them if its not covered. This is far and above what they could have done and I will absolutely be going back to these guys for all my car needs!! Thank you, thank you, thank you!

De
Review №21

My 2009 Hyundai Elantra unexpectedly blew a hose on one of the hottest days of the year. Motovated was recently recommended to me by a family member, so I had my vehicle brought there. Could not be more pleased with the speed, quality, and pricing of the service I received! The work was completed same day and at a very reasonable price. Thanks to Steve and Mike!

Ri
Review №22

They performed an inspection at my request and all persons came in contact with were friendly and knowledgeable and pleasant to deal with.

Co
Review №23

A business that is second to none, I had recently moved to the Hooksett area and was looking for a good local shop I needed the heater core replaced in my Jeep and got a quote from Motivated Auto and the work that followed was extremely good. What Steve quoted me was absolutely spot on and not only that but when I got stranded on the side of the road Steve was right there to get me and the Jeep. If your looking for a good business that is honest, hardworking, timely, and takes pride in the work they do then look no further this is the shop for you.

An
Review №24

They are amazing and fixed my trailer and my new truck that has an issue even though he didn’t need to. Will be a customer for a long time now.

Br
Review №25

Steve and the team stayed late to check on the safety of my car based on my schedule and made sure it was all set until I could free up my time to get it fixed.

An
Review №26

Always honest workers good service made my car safe

ce
Review №27

Very friendly and knowledgeable owner. He got me in quickly and prices are fair. Waiting area is clean and he offers free coffee. I will definitely keep coming here for all my automotive needs!

Wi
Review №28

As the Operations Manager for Granite State Dispatch that delivers for Amazon, I highly appreciate the reliability and punctuality from Nick and his team. They excel in all aspects they advertise for and I couldnt ask for a better service in the area. Much appreciated.

Ol
Review №29

My U-Haul broke down and this was the repair shop they contacted. They showed up, fixed the alternator, and got us on our way. Nice guys!

ha
Review №30

First let me start by informing you. i am a long time mechanic and fabricatori have worked on cars for over 30 years .with that being said . a weak ago i was in a bind with my work truck . my heater core went and as anyone knows that is a pretty big issue and job to do . so i sent it to the boys over at motovated and they did an excellent job i am a very picky person about my truck as i spend 70 hrs a week traveling .. very impressed and highly recommend them

St
Review №31

My car broke down 200 miles from home, and Steve picked me up, towed my car and fixed my water pump. Great service, great people, and top notch service. 5 star all the way. Thank again Steve.

Wh
Review №32

Highly recommend this place! Service was outstanding and the guys are super friendly and professional.

Co
Review №33

Walked in to Motovated and I was met with the friendliest and most honest auto repair technicians in NH. They were upfront with the cost and estimate and were able to schedule me the same day. If you need a repair, big or small, these are the guys to go to to. Prices are much better then others in the area.

Fr
Review №34

These guys are the best. They do ALL RV repairs. Including chassis and Engine etc.They spent days fighting with my warranty company !!

Li
Review №35

Highly recommend! Steve and his team take great care of my car. Clean, friendly, affordable, all around great service.

Sh
Review №36

I just purchased a used F-250, and wanted to have it under pages to protect it the service and work done on it was top notch. The truck got heavily coated everywhere. There wasn’t a single spot I could see left untouched even going so far as to fill holes in the body and frame. Definitely going to have my other vehicles done through them aswell as some rust repair in the future. The registration holder they gave me was an awesome touch aswell by far the best place to have your vehicle undercoated or worked on and you can’t beat the value

La
Review №37

Walked in, they took my vehicle in immediately and did an unexpected repair on the spot within a small amount of time. Very friendly and knowledgeable to work with. Very glad i stopped in and have more work for themthanks for the workI recommend using this company

ER
Review №38

If your looking for the best of the best come see Steve and his team. Professional and the work is top notch. Why go to the dealership when you can give back to the community.

Ca
Review №39

Great experience. Really great customer service. They are honest and upfront . Accommodating to my schedule . They take the time to listen to and address concerns . Really happy to have this place here in town .

Sh
Review №40

My vehicle was at the shop for MONTHS- when I finally got it back, the work that was supposed to be done was not done at all. I was charged over 1000$ more than the original estimate cost for “ALL the repairs” ... I brought it back to them because it was still leaking - the owner told me he would take a look at it again for free since I had just paid him thousands of dollars. His employee called me a week later to tell me the diagnostics and an estimated cost - I clearly stated “DO NOT DO ANY MORE WORK ON MY VEHICLE” and that I would pick it up the next day. The next day, they told me that they took out the transmission and started working on it!!!! I paid them against my will to get my vehicle back - 4000$ later and my vehicle STILL has the same issues as it did when I first brought it to Motovated Auto.

Ja
Review №41

Got my tires done last week and i am extremely happy with the service and the communication from Steve and his crew as to where they were with the process. I also brought my BMW to have him install a turbo. Highly recommend his shop to anyone looking for quality work at a very fair price.Thanks Steve for everything

ry
Review №42

Great shop. Great quality of work. Wonderful people Steve and Nick are a pleasure to work with. This is my go to shop now for everything. They also do undercarriage protectant coating which is a must in new Hampshire

Ji
Review №43

Motovated Auto Repair is great! The mechanics and staff are excellent and I dont need to go anywhere else ever again!

Ge
Review №44

My son had just purchased a used car and brought it to Motovated for a state inspection. Turned out it needed rear brakes, a tire plugged for a slow leak and the aftermarket window tint removed from the front windows. There was also concern that of a potential engine problem so we had them run compression and leak down tests and flush the cooling system. Everything checked out ok so my son left knowing his car was in great shape. The cost was very reasonable and the staff was friendly and professional. I can highly recommend Steve and his staff.

Te
Review №45

Not alot of cars

Sa
Review №46

I must say Steve and his team are wonderful. Customer service excellent. They explain what is needed and are honest. Wishing this business much success!

Ch
Review №47

Brought in my MS3 that wouldnt start, they checked it out for me... after 4 months of not using my car, they fixed it in 2 days. Great work! Would recommended to anybody in need of a mechanic, saved me money as well!

Ch
Review №48

Professional, prompt, courteous and great price! OEM parts used as well!

Ki
Review №49

Steve takes the time to listen. I tried to explain the noise as best as I could and he figured it out and fixed the problem. Now Im back for an oil change and tire rotation. I would highly recommend anyone to come down and check out Motovated.

St
Review №50

Let me start by saying a big thank you to Steve and his crew at Motovated! Was headed up to Laconia on a Saturday for bike week and a Harley I recently purchased was running rough and broke down. I had just passed the Motovated shop so figured Id try my chances if anyone was there as it was getting into the afternoon. I was greeted by the owner Steve who was friendly and personable. He gave the bike a quick look over and some suggestions. As it had some wiring demons he went as far to offer a battery pack for the weekend as it wouldnt fit in my saddle bag I ended borrowing jumpers that he had offered to us as well. I got his card and against his opinion I tried to continue on with my group. Just as he predicted the bike didnt make it to far. Tried the jumpers and made it a little further until again I was on the side of the road. Not wanting to hold up my buddies anymore I threw in the towel at that point and pulled out his card and there was a tow truck loading it up faster than I imagined. From my first impression I had no doubt I was in good hands. Steve took time out of his Sunday (fathers day) and went through the bike thoroughly and addressed all the issues and had it running like a top. Best part they were fair on pricing for the tow and labor. I will 100% be giving them more business in the future and recommend Motovated for your car truck bike ect. You will not be disappointed.Thanks again!!

Ad
Review №51

Great honest work. Would recommend to anyone!

Ni
Review №52

Amazing place! Great service! Great guys!

Ri
Review №53

Highly recommend this auto repair shop, especially steve who’s very professional, hospitality outstanding and over all great service!

Ma
Review №54

Went there recently for an inspection and repairs good people good service reasonable prices I highly recommend them for anyone sincerely Ray B

Ba
Review №55

While on the road I had a flat tire. I went to 3 different places in Allenstown and Hooksett NH No one would fix tire. My last place I stopped was at MOTOVATED AUTO REPAIR. Was greeted by the owner Steve Sergi and his repair shop was very accomodating. Brought my vehicle in immediately plugged my tire and put tire back on my vehicle. Then to top it off refused to take money for the work , Steve Sergi said no charge. To me that was very impressive to help out a senior citizen . I would not hesitate to service my vehicle there. I would like to thank Motovated Auto Service it was so appreciated.

Ma
Review №56

Friendly, knowledgeable and professional.

Bi
Review №57

Great garage

NB
Review №58

The owner is a great kind guy

Ti
Review №59

Would not recommend

Ba
Review №60

Totally unethical. Charges for work not done correctly.

Ro
Review №61

Didn’t deliver. I won’t be back

ps
Review №62

These guys are shady. They will take your money and pretend they are hooking you up, but in reality they only care about taking your money.

Na
Review №63

Went in for an inspection and was in and out in no time! Very friendly staff!

Ja
Review №64

Very professional!

Ja
Review №65

Steve is a thief

Information
68 Photos
65 Comments
4.4 Rating
  • Address:1556 Hooksett Rd, Hooksett, NH 03106, United States
  • Site:https://motovatedautorepair.com/
  • Phone:+1 603-210-5135
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations