user
Auto World Specialists
140 Puuhale Rd, Honolulu, HI 96819, United States
Appearance
Auto World Specialists
Comments
Bo
Review №1

Such a smooth pleasant experience. I had daily text notification updates on my car and everyone here were so professional and very willing to help.I had a hit and run incident on my brand new car and the work they did is flawless. Highly recommend Auto Work Specialties.

Ma
Review №2

A person hit my car and I chose this location to get the work done. They got us in pretty fast. They kept me updated with the progress of the body work. Very friendly service. Highly recommended!

Ji
Review №3

Spencer and his staff are super nice and friendly. They are patient in explaining the whole process to me and give me updates every other day to keep me updated. They really did a good job in providing a wonderful experience for their customers!

pa
Review №4

The workers were great, customer service was real helpful. I would recommend this company to anyone. I want to take them for helping me out.Thanks Paul

Do
Review №5

I was rear ended at a stop light. Auto world Specialists got my car back to brand new and it was cleaned and detailed when I picked it up. They made the experience very easy and comfortable. With an enterprise rental in house I was never without a vehicle and didn’t need a ride to or from the shop as I received an easy rental.

Ak
Review №6

Friendly staff and efficient technicians to do professional job.Thank you for your excellent service. You did more than I expected💖

Da
Review №7

The most professional business I haven’t seen for awhile in Hawaii. Love the people, the work. I would never go anywhere else for the type of business any more, definitely refer everyone I know about this place. Mahalo guys❤️❌⭕️🇺🇸

Te
Review №8

The service was FANTASTIC! Everyone was very courteous and by the second time I went in everyone greet me with Mr. Song. They were also updating me on the status of the repairs. I would definitely use Auto World Specialists for any repairs in the future.

Gl
Review №9

Auto World Specialists was amazing! They were fast, and my car looks like brand new! I highly recommend them to everyone!

Gr
Review №10

They did an exceptional job! I was very pleased in their work and most of all they didnt take too long to complete the job!

TA
Review №11

I will like to thank you so much Autoworld Specialists for repairing my vehicle in a timely manner & being there every step of the way! You guys are the best & very professional! Mahalo! Recommending for sure!

Ca
Review №12

I was very pleased with the service and frequent updates during the repair.

Da
Review №13

Had Body work done to Hood & Grill. Car was in the Shop for a week and Repairs Look like New! I would have been fine with their Workmanship & Professionalism but they went over the Top. Soon after picking up Car noticed a slow leak to Tire Pressure PSI, Auto World Specialist Fixed the leak at No Cost! Mahalo Irene & Laura for treating me like Family.

Se
Review №14

Superb job! Very professional and friendly service!

Ad
Review №15

It was great how informed they kept me regarding the repairs on my vehicle.

De
Review №16

Great communication, awesome customer service and car looks amazing! Rental car was nice!

Vi
Review №17

Explanation of details were excellent. Very friendly & courteous.

Ni
Review №18

They just can’t get it right! 🤬 This is the third time taking my vehicle back for something that’s not that difficult. I wish I would’ve went somewhere else!! Very disappointed to say the least...

Sa
Review №19

I brought my car in for an alignment. When my car was returned the TPMS sensor light was on. Not sure why, but the mechanic deflated all four tires. Before leaving the parking lot the check tire pressure sensor came on. The mechanic was clueless and very defensive. Not sure if the problem is the mechanic or the technical alignment device or both. I have to spend the money I saved to fix the mistakes...

Ci
Review №20

Great service getting our car repair for the damage and it looks like brand new..only one week they fixed it and it’s already done for the second week ..best quick service

Co
Review №21

Service was fast and staff was extremely welcoming and helpful.

Ka
Review №22

False promises multiple times. Don’t trust what they say, they notified me 4 times that the car will be ready on a date, the date come and they postpone it, four times!! And When they do postpone it they don’t even feel sorry about it. Bad experience.I am OK to wait, but don’t appreciate the false promises.The other issue, the car carpets were dirty when received!! new stains that are to clean, which didn’t exist beforeOverall I was really frustrated

Ma
Review №23

Hi I just want to share that this was the worst service I’ve ever experienced!! They never answered the phone when I called! I will take my business elsewhere. I’m extremely disappointed ☹️

De
Review №24

Awesome place! Very helpful.

Jo
Review №25

Once again, I barely write reviews, but this experience has to be shared.First, my vehicle spent several weeks longer in the shop when promised, but thats not what Im upset about. I called the day before my projected release date to check on the vehicle and was told the cookie cutter response that I had seen several times in the sparse emails they sent me. Come to find out, my car needed another week in the shop. The person who I spoke with on the phone assured me it would be done the following day.Something tells me the shop and the main office have serious disconnects in communication and the office staff have little to no knowledge of the repair process or cars in general.Secondly, I understand the need to take all personal belongings out of the car before the repairs began, but I had left a fairly expensive knife in the drivers side cubby because the repairs had nothing to do with that cubby, I assumed it wouldnt be disturbed.Come to find out, it was missing upon picking up my car. I called their office and inquired about my missing knife and they assured me that their manager would do a walk around and call if they found anything. Well, I havent gotten a call, so I assume it was stolen.Now, its never good to have theft be a part of your shops reputation, but I guess theyve proved it.This shop has incompetent staff and thieves among their repair people. Do not go here, if you do, take everything out of your car -- or they will.

Da
Review №26

Crappy! From customer service to craftsmanship. Would never go here again. Thought they were nice when we turned in the car in, then they started playing with the completion date. Ended up calling us to pick up the car the day it was ready & insisted that we pick it up that day. They over charged us $500 & were very rude when we asked why and to see the work. Whole car was so dusty that we couldnt see the damaged area was STILL DAMAGED. Reason for 2 stars and not 1 star was that the manager stood by their warrant & is paying for us to take the car to another shop. What a waste of time & blood pressure. Highly recommend checking out their Yelp reviews, too.

Wi
Review №27

The service is great but be prepared to wait. The text message updates are convenient when they remember to send them.

ge
Review №28

Quality repairs and top notch service, the ladies in the office are great!

Ma
Review №29

Great service. They stand by their work. Very ethical.

Je
Review №30

Dishonest and terrible people. Never going back.

De
Review №31

Limited parking, kind of slow

Da
Review №32

Overpriced etc

Information
13 Photos
32 Comments
4 Rating
  • Address:140 Puuhale Rd, Honolulu, HI 96819, United States
  • Site:https://awshawaii.com/
  • Phone:+1 808-833-4464
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations