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Auto Customs
743 Waiakamilo Rd Unit C, Honolulu, HI 96817, United States
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Auto Customs
Comments
Sa
Review №1

Really nice and very helpful ! thank you

ST
Review №2

These guys are awesome. Never felt pressured while shopping for rims, they were able to get me a set they dont usually carry, and customer service was just right. I dont think Id buy rims and tires feom anyone else after. They just ruined it for everyone else!

Cl
Review №3

Excellent place to have your bush wacker pocket flares install. Very friendly and knowledgeable staff.

Jo
Review №4

Really appreciate the time they spent to sit down with me and find the wheels I liked, comfortably with no pressure... Very communicative, to even last detail of what I wanted. Also took good care of my car while it was in there hands. Definitely a go to shop if your looking to upgrade.

Ma
Review №5

John and his crew are top-notch! They really know their tires and rims and able to accessorize your vehicle. We are fortunate to have someone so qualified to know how to take care of our vehicles and give our cars that Quality top of the line look. A-1

Ja
Review №6

Get all my tires done here. Also have done suspensions. Always a job well done! Customer service is also top notch.

Ch
Review №7

The guys at Auto customs took care of my tire swap needs. They were fast, on time , and reasonably priced. They handle all types of rims and tires so no need to worry about anything. Give Brandon or Jeff a call and make your appointment today

Ja
Review №8

Been going to these guys for years! Excellent service and knowledge.... 5 stars for sure!

st
Review №9

Great customer service. I always go to them to my tires and custom wheel, suspension and exhaust kits.

Sh
Review №10

The professionals at Auto Customs are awesome! They are experts in understanding the correct size wheels and tires will fit for each vehicle and application, which give me peace of mind, knowing my BMW is in good hands. These guys also helped turn my Lamborghini Gallardo into a class winning vehicle at 3 consecutive car shows, I HIGHLY recommend them to anyone looking to modify their vehicle via wheels & tires, performance parts and/or accessories!!! A+++++

Vi
Review №11

Excellent customer service. Fast, friendly, professional service at a reasonable price. Much mahalo for taking care of me so promptly!

Tr
Review №12

Nice variety of rims. The guy sits down with you and really help you find what you want. But could use more help due to customer backup

ha
Review №13

These guys know what theyre doing!

Na
Review №14

Really really nice group of guys.... Did everything they could to make sure everything was A+ shape. Didnt cost an arm and leg either, so glad I found them rather then going to the dealer.

JM
Review №15

This shop was a bit pricey for me. It cost $69 for parts and labor to replace a fog light bulb. The lights guy in the back, I think his name is Matt, was extremely nice and knowledgeable. However, the guys in the front office werent too friendly to me and made me feel like its because I didnt look like a local. The shop was a tight squeeze, but thats almost every place in Honolulu. I was extremely satisfied with the work that was done for me but was disappointed that there was no military discount. Overall, I would go back to get more work done on my cars.

ky
Review №16

I set up an appointment to do some work on my car on a Saturday, however 2 days before I got a call saying my 25 year old sister had passed away. With everything going on I forgot to cancel the appointment. I got a call that Saturday from one of the employees asking where I was, I told him I was sorry I forgot to cancel the appointment and that I had to fly home for a couple weeks. Before I could fully explain the situation I was told I wasted 4 hours of their time and was hung up on. I will never recomended this shop for any auto work that my friends may need done. They were extremely unprofessional and rude.

Bu
Review №17

The best place for rims and accessories. Fast friendly and great service!

Ar
Review №18

Best place to get your wheels, tires and automotive accessories!

Ky
Review №19

Best place to get tires done!

St
Review №20

Great service, quick work, amazing people. 12/10, would recommend.

Ra
Review №21

Friendly customer service. Price is good and the quality of the product they offer .

Ka
Review №22

Came in for a tire change. Quick and excellent CS

Lo
Review №23

2nd time using them to lower my car. Quick and professional.

Ge
Review №24

I was badly in need of a tire. The sidewalls had bubbles upon bubbles. So I was looking for something, anything cheap new or used. I Google tires for sale in Honolulu. Auto Customs was the first to catch my eyes. Waikamilo just about a minute ride from my house. I asked if the have the size tire I needed and cheap if possible. Told me the price and I was sold. If you dont know Waikamilo or better yet Megs Drive in then you may not find this place excellent staff, excellent service will recommend to all

An
Review №25

Quick and easy. Also noticed an error with my rear tires and fixed it for me for half cost.

Bo
Review №26

Good food . Just pricy

Ro
Review №27

First off, if you want a fast overview of PROS and CONS for this shop skip to the bottom of this review. This was my first time to this shop and it wont be my last. I Came to this shop to have my own mud terrain tires installed. Mistakenly I had scheduled an appointment @ another shop to have my tires changed the day before. When I got to auto customs I spoke to the owner and to one of his guys Jeff. I told them I had called the day before and set an appointment with them @ 3 and that I talked to one of their employees but forgot his name. Well I wasnt on their appointment schedule so I thought that wasnt right. I drove all the way down from ewa to get to this place, just to find out my appointment wasnt set! 😡 They showed me their caller Id log of yesterday and asked me if my number was on the call list and it was not. After finally realizing that I came to the wrong shop ( *checked my call log on my phone and their number was not the number called the day before) I felt like a fool and apologized. They where cool about it and assured me that they wouldnt set an appointment for someone and not write it down because that wouldnt be right. Their work schedule for the day was loaded and I thought that they would tell me to just schedule an appointment for another time because there is no way they could accommodate me. But to my surprise Jeff told me that If I wanted to wait he could try to work me in to their tight schedule which they did. Although I had to wait 30 minutes due to other appointments they had me out of their @ 5. They did a clean and quality install of my m/t tires and I like the fact that they didnt rush it. They took the time to do the job well. Im a mechanic by trade and you can see the proffesionalism and skill in little things like how they positioned and raised the truck on the lift, how they dismounted the old tires and mounted the new tires. To balance, They did a dynamic balance and used stick on weights which they hid behind the spokes where ever possible to make it less visible vs using the pound on style that clamps to the edge of the rim. They used electric impact wrenches to install the wheels and torqued them to factory specs. They even set the tires air pressure to the tire recommended specs. Lets put it this way, if I could of done it myself I would have done it the way they did it! And what I paid was less than what I expected considering the awesome job they did and the service I received. I highly recommend this shop to everyone. Go and see Jeff as he will take care of you and your ride. Major props to their technicians working behind the scenes. Your skills and proffesionalism is not going unnoticed. If you are looking for a place to really take care of your automotive wheels tires and accessories dont compromise. Make an appointment to see these guys, youll be glad you did. There work speaks for themselves.PROS-- a.c. show room and lounge area- large lounge area with comfortable seating- excellent customer service- professional skilled techs- quality work- reasonable and competitive prices- helpful, knowledgeable and experienced staff.- good selection of rims, tires and all types of. automotive accessories.- If they dont have it They can order it- close to megs drive in.( good eats)CONS-- hard to see shop from the roadway(waikamilo)

M
Review №28

Service is always amazing!

Ch
Review №29

Always well taken care of at this shop.

Al
Review №30

Friendly staff and very knowledgeable and helpful.

TJ
Review №31

Amazing service!

Information
32 Photos
31 Comments
4.6 Rating
  • Address:743 Waiakamilo Rd Unit C, Honolulu, HI 96817, United States
  • Site:http://www.autocustoms808.com/
  • Phone:+1 808-545-1658
Categories
  • Tire shop
  • Auto repair shop
  • Auto spring shop
  • Racing car parts store
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
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