I contacted this dealer informing them I had a really nice Jeep cherokee for sale if they would be interested. I sent them over the build sheet and all the info and within 10 minutes I had a offer I couldn’t refuse. I was in contact with Phil the General manager he made the process so easy and pleasant with no headaches. I showed up I signed a few documents within 15 minutes I had a check for my car. Probably the fastest car sale Ever. Thankful for the fast process you guys are great.

This review is about the dealer but more importantly the salesperson holly Lara. NOT a salesperson rather a very caring person. She was very attentive to my needs. She listened to my requirements and I felt she worked for me rather than spitzer. Look her up when u are here. The dealership purchase was an easy no pressure experience. They worked to get me the lowest price and interest rate. If u are looking for a new car and trying to get the maximum trade in value this us the 5 star place. But beyond that holly is a 10 star person. She will bend over backwards to be your advocate. Thank you Holly for your wonderful assistance. You made buying the jeep a pleasant experience

Good experience dealing with Spitzer overall. I have been in the market for a new truck and they had the model with most of the options I wanted. They are by no means my local dealer since there are several dealerships closer to my location, but came recommended from a coworker. Unable to procure a vehicle with the mega dealerships in my area, I stopped by Spitzer when I was in the area. I prefer smaller dealerships where I do not have to queue in line to get service. Over some negotiation and weighing my options with other dealerships and models, Spitzer was able to meet most of my needs and we settled on a fair deal. Customer service is great overall. Jesus Martinez was my sales rep and he was very attentive and cordial throughout the process. I left a satisfied customer and could easily recommend Spitzer to any of my friends that are in the market for a new vehicle.

I am very happy with the purchase that I have made of the Dodge RAM 1500 truck and above all because of the attention and professionalism of the Spitzer Chysler Dodge Jeep Ram Homestead Dealer by its directors of Mr. Jesús Martines, Manager Oscar and Phil Albanse. Good unusual experience in this sector Thank you and stay tuned.

The best place and the best service in South Florida! Always buying here! Rene, the salesman and Phil, the General Manager are on another level of service and helping people in these tough time. I have the truck of my dreams with Zero money down!

I cud not be more satisfied with the experience I had at Spitzer, especially with Rene and the Financial Advisor, the General Manager Phil and all the assistance and care we received. I am extremely satisfied and will definitely return/recommend Spitzer Chrysler to all!! 😊

Holly Lara was absolutely fabulous from beginning to end. We got exactly the car we wanted at exactly the price we wanted. We highly recommend using Holly Lara at Spitzer Chrysler!

Jesus Martinez was great to work with. He got me in and out of the dealership quickly. I feel like I got a fair offer on my trade and a great price on my new Ram 1500.

We had an outstanding experience when purchasing our vehicle last week. Holly Lara greeted us immediately, and went above and beyond to take care of us and help us feel at ease during the entire process. We couldn’t be happier with our purchase and transaction. Thanks Holly!

Great car buying experience. Salesman Milthon Rubiera worked diligently to help me get the truck I wanted at a great price. Special thanks to the GM for personally getting involved in my purchase. Great dealership staffed by professionals.

Great buying experience!I got a brand new car from them for a decent price.The process was hassle free.Lenny and Renier were helpful and honnest.Im satisfied with Spitzer for now.

For any service needs this is the please to go! Walked into Spitzer Dodge due to a malfunction my Jeep was doing and a vibration at high speed. Service team was great, Kept me informed the entire time and got the Jeep all taken care of and smooth just like the day I bought it once again. Thank you guys for an outstanding job!

I want to thank Holly Lara fromSpitzer Chrysler Dodge Jeep Ram Homestead who made the transition from my 2019 to my 2021 Jeep a breeze. She was very down to earth and nice. Trying to get me into a car I wanted and making sure it was in my budget. I would recommend her to anyone who’s looking for a new car. Thank you Holly for everything !

This review is specifically about salesman Rene Tejera at Spitzer Chrysler, Dodge, Jeep. His depth of knowledge about the products and the business is amazing. He proved himself to be reliable (does what he says hes going to do) and knowledgeable. He is a real pleasure to work with. Heck, Id hire him!

Very happy with the service I received at Spitzer Dodge! I’m usually not a fan of the car buying process, but this place and their staff changed my mind. From the moment I walked into the door I was greeted with warm friendly smiles. I was helped right away but given enough space and time to look around at my own pace. Phil and Rene were knowledgeable, patient, and efficient! They provided me with all the options, answered all my questions and even pointed out information/details I would’ve never thought of. I am so happy with my jeep and highly recommend this team!

Great experience thank you to Lenny Medina . She has great customer service and will make sure you get the car you want ! Definitely ask for her when you go . All around great experience at the dealership !

Lenny Medina - she is an excellent and very responsible professional. I recommend without a doubt.

Lenny Medina was very professional answering all my questions even delivered the vehicle to me. I am very happy with my purchase

Noah and the team at Spitzer went well above and beyond working to solve the no start issue I was experiencing with my 2015 Jeep Wrangler Sport. Their communication, customer service, and professionalism was perfect; something truly hard to find these days. I highly recommend Spitzer.

Jose Cancanon went above and beyond to help me with all my service needs at Spitzer Dodge. Very polite, honest and went the extra mile to get my car back to me even though I didnt have a ride to pick it up from the shop. Its quality service that Jose provides is why I continue to get all my service needs at Spitzer Dodge of Homestead. Jose exemplifies excellent customer service!

Noah Murga was very helpful, polite and great customer service. He went above and beyond to get what I need done on my vehicle in a very timely manner. Kept me informed throughout the process.

Great experience @HollyLara helped me out I had a excellent experience at this dealership , Thank you !

This is my 2nd time purchasing a truck at Spitzer. They always make me feel comfortable no pressure like Im family. Rene Tejera was Great to deal with . He showed me the vehicle I was interested In and answered all my questions . Made me feel like I was just having a conversation with a friend about the Truck . I would definitely recommend going to Spitzer on your next vehicle purchase .

Best experience in buying a car. In and out with my new Gladiator. No problems nor hassles. I am very happy and my wife is happy too cause its for her.Thank you guys

James Sanchez is definitely a keeper very patient in explaining the ram truck 155 more than once for me. I am senior and very blessed to have him as aa salesmen and will definitely recommend your Co, and by all means ask for James, Best, Bob Rankin

Mr Jason L from Service, his meet and greet skills are awesome great attitude and Friendly all the time with me. Very knowledgeable person with the dodge trucks.. i would recommend my friends to Spitzer dodge and P O.C. Mr. Jason L from Service. Great person.

Thank u Brian Herrera for helping me and my husband with our new 2016 Dodge Charger we love it and will be back again to see u.

Noah, appreciated highly for your dedication, thanks again...

Excellent professional service. Was a pleasure to get my car repaired.Recommend all to visit this dealership.

If you go here, go to Rene….. he goes over and beyond to make your experience great

I had an excellent service at Spitzer. Service advisor Jose Cancanon quickly diagnosed the issue and provided fast and courteous service. I will visit this dealer again for service. While the dealership was busy with customers, I quickly found a place to wait and do some work on my own. People around me wore masks, maintained distance, and were friendly. The overall experience was very positive and I would say better than most dealers I have visited.

I love love love this place 🤩 they are the best and they will definitely help you with your car purchase

Recently purchased a Jeep Wrangler from Spitzer and had an excellent buying experience. I worked with their salesman, Jesus Martinez, who was very knowledgeable, professional and friendly. He even arranged to pick me up at the bus station when I came to Homestead to pick up the Jeep. All the people at Spitzer that I came into contact with while finalizing the purchase made it easy. I would definitely recommend them to anyone looking to purchase a vehicle!

Rainbow was very good to me, she took her time to take me to the process of getting my new car with. She was very pleasant and caring of my needs.Thank you Raimbow!

This review is long overdue, perhaps 13 years overdue. I have been a Spitzer customer since February 2008. My experience with them has only been with their Service Department. Their former Service Advisors; Jane Cunningham, Marvin Centeno, and Jose Cancanon were always pleasant to work with. They were professional, courteous, knowledgeable, detailed, specific, and honest. Now, they have new Service Advisors, and a new Assistant Service Manager, which I met over a week ago when I needed to take a vehicle in for service. Jason Larenas is the new Assistant Service Manager, and he was the one who assisted me. Just like the other ones, he was also professional, courteous, knowledgeable, detailed, specific, and honest. I am grateful for his service. He was very attentive to the concerns I had, and worked with me throughout each one of them. So thanks again, Jason! Kudos also to their mechanics, they ALWAYS do en excellent job. Thank you, and God bless!

My experience with the Spitzer Dodge It was impeccable Jose was very Pleasant and charming I want the company to know that he does his work above and beyond and always go out his way to do even more for his customers I have no problem calling or texting him he is always there whenever I have a question and he explains it thoroughly I really appreciate Jose he is a very outstanding person. It is great to see a person like Jose that enjoys his job to the fullness......I just want to thank Jose and His team What a great job they did for my recall Thank you very much… Tina H.

This dealership marked up the USED car in the pictures below $13000 over its new MSRP. The vehicle below was offered with over $7000 in rebates in the fall of 2020 when it was originally sold as new. When you add in typical standard discounts off of sticker this vehicle would have sold new in the low 60’s. They are now asking over $23000 more for it used than new at $85000. I am sure they will respond with the usual “This car is in high demand”, or “market conditions dictate” nonsense. I do agree that the used car market is hot right now, and you should expect to pay a premium, however, not 40% over the cost of the car when it was new. A casual Autotrader or other internet car search will reveal dozens of these cars are available in the region. Of course they are free to charge what they wish, but I would avoid this type of practice in a dealer and spend your hard earned money at a dealer who truly wants to earn your business with fair treatment.

Great service, was kept informed as to the work that needed to be done on my car. Work was done within a 2-hour frame from my appointment time to the time the vehicle was given back to me.Very professional Service Manager!

Upon arriving at Spitzer dodge service department Noah Murga created me and took care of my service needs, I would highly recommend him for my service tech.

I was told multiple things that weren’t true or accurate when buying my Jeep. A lot of things later were brought to my attention- like to install a roof rack and hitch would take 5+ days!! They told me 2-3 hours. I’m still without my Jeep. Ir has felt like they just want to say whatever you want to get the deal done and then they just deal with breaking the news to you that they basically lied to sell a car. They told me 2-3 days on Wednesday when I dropped it off (they told me before the appointment or would be 2-3 Hours) it’s Monday now and I have heard NOTHING and don’t have my Jeep.My credit also dropped 140 points because they ran it to 5 companies for financing without my knowledge. Just to make the deal. They’ll tell you whatever.I won’t buy from them again.

Went to dealership to purchase parts and got what I was looking for and the customer service was friendly and helpful and very attentive and professional

I would give them a Zero if I could. I was raised in Cleveland the Spitzer brand is highly regarded there. We took our 2018 Caravan in for service. The diagnostics at Auto Zone indicated a faulty torgue converter sensor. I brought it into Spitzer Dodge Homestead and gave the service tech the printout from Advance Auto. He informed that this was incorrect since they use different codes?I Never heard such a thing. When I picked it up he told me there was nothing wrong, he cleared the code and blamed it on the device I had plugged to the OBD port. Next day the light came back on. The following week we had TOTAL TRANSMISSION Failure in Jacksonville.These guys are buffoons dont buy here or get service here

This was my first time here. Great service and friendly ppl. I went on a sat, they only do simple work on the weekends like oil change and tire rotations. If you have a serious problem go on the weekdays.

Purchased a 2017 Dodge Challenger RT with 62k on the odo, its been about a year since ive purchased the car...DO NOT buy a used car from these people they WILL do anything to make a sell even inflate your income so you can get approved for the car this is also lying to the banks just so that they can get paid for the car. I was looking at this challenger for about a month before i brought it and i came in to see what it looked like it, was in bad shape when i first saw it, the salesman told me that the car was painted before the guy sold it. come back about a week later after they cleaned it up. so i took the vehicle for a test drive it, while im test driving i noticed the car had a check engine light. i simple asked if it can be checked out before i purchased the vehicle, they had the car looked at and told me that the check engine light is on because the mid mufflers where deleted and the car has an active exhaust which was true. i proceeded to buy the vehicle not knowing what i was getting myself into..the car was on sale for about 21k at the time, i thought it was a good price for a used rt, after signing the paper work with the finance manager he showed everything to me on the paper the interest rate and other things. about 3 months of ownership i realized that ive made a poor decision on this vehicle. i had the check engine light looked at by CARMAX they told me the car has mutiple issues with the engine and that my RT was only worth 15k with the issues it had. i understand that it is a used vehicle and it comes with problems but the service department lied to me about the check engine light issue that is 1. 2. the car was way over priced they could have atleast given me a better deal. the salesman told me the car has a clean title, indeed it was clean with carfax but the cars accident was not reported and it has been hit from the passenger side as u can see in the picture i provided. the paint is a different shade of black which means the car was taken to a local shop to get it repaired so no one will notice...the car also made a loud noise when i turned the steering wheel but all of these problems i noticed after driving it for 3 months after i purchased the vehicle. i dont think ill be buying from this dealership ever again..and if you are buying from these people make sure to check the car throughly before buying or it will cost you it took me a while to get out of that bad deal. i hope everyone is able to read this before purchasing a car from Spitzer Chrysler Dodge Jeep of Homestead.

If you are going to ask for a test drive and they know that you are not going to buy. They will send you to the other dealer in Kendall.

If I could give 0 stars I would. They have had my wifes vehicle for 5 days now and have yet to give me any kind of update when I was told they would have the diagnostics done by the next day after dropping it off. I call and just get a tech is working on it, if anyone even picks up in the service department. Worst service ever. No offer for a loaner vehicle. Will definitely be last time this place gets any of my business.

Horrible customer service they even tried to charge me up to 300 dollars for an diagnostic the rep. Was very rude

I had the best experience at Spitzer Autoworld in Homestead, FL. My vendor, Raynbow Montano is the sweetest and made my trade-in process run smoothly and efficiently. Would 100% recommend to any one looking to buy a new or used vehicle with the best value.

Extremely disappointed with the overall serviceDropped my 1500 ram truck and pick it up a week later.Took truck in for a starting issue and a check engine light.A week later and $1900 dollars later I still have the Hesitated start Which isnt normal.We called Spitzer and after over 10min wait on hold.We finally got in touch with Marko Torres service managerWe agreed to return to Spitzer and when we arrivedHe kept Putting the key lignition to turn on the car multiple times and kept asking is thus the issue. As we were crazy last time I checked a car isnt suppose to hesitate to start this is a concerning issue. So we are upset after a screaming match service Manger throws our invoice into our car locks the door of the off and calls the police.We waited because we did nothing wrong!!!! The Sheff arrived and also spoke badly about this establishmentNow Im out $1900 and my car isnt repair!!! Im super disrespected I want the general manager Phil AlbansesTo contact me..Where were you when this happened????Never again will I send anyone here

Bought a beautiful 2021 Ram 1500 Big Horn Night edition from Rene at Spitzer. The experience was seamless and completely transparent — two things you can hardly get from a dealership nowadays. Spitzer’s general manager, Phil, was a straight shooter and even stayed later than he had to at the dealership to make sure my deal got done. Safe to say I’ll be making the drive to Spitzer from wherever I am to buy my next vehicle (hopefully a while from now).

I was shopping around checking out jeeps meet the sales person Raynbow she was very helpful thank you.

My salesperson was Rene and he was amazing !Best car services I’ve ever had, not just sold the car but great for any after care questions and very helpful every time I have a question he doesn’t hesitate to help me weather it’s service wise car questions. I’ve even been able to reach him on weekends and helped me custom order my car. My finance guy reiner also was heaven sent, helped me get an amazing price and best warranty deal even, both him and Renee helped me on there days off wich means a lot to me !

My experience in Spitzer was amazing , thanks Jesus and Jorge to help me to get my new car . I love it

I was very hesitant to come in due to pervious experiences with car dealers, however, I was super satisfied with the customer service. I recommend working with Holly she was very attentive, patient with my 101 questions and allowed me to explore different options if needed.

Service assistant Noah and his staff were very helpful and actually returned phone calls. Gave me an estimate before they started the repair (battery replacement) New team being formed and from my 8 years of using Spitzer, I see great progress and promise for the future. However, they still need to find a way to have express oil changes

Excellent all the way around…Dealing with Raynbiw Montano was a pleasant experience 5 star service.

I can not express how happy I am with my recent experience at Spitzer in Homestead. I originally went in for an oil change but left the same day with a newer year of the Jeep I already had. I want to start off by expressing my gratitude with Noah in the service department. I called a week in advance with questions regarding an issue my car was having and he was very knowledgeable and informative. When I arrived to drop off my car he was quick to assist and couldn’t have been any nicer. As I waited to be picked up by a family member I was looking at the new cars out of curiosity. Within minutes Raynbow Montano approached my brother and myself. It was refreshing to see such a young face and close to my age. She was not pushy at all and I loved that. We actually got to speak about the cars with out feeling any pressure, it was like hanging out with a friend. After a while I considered looking into options of upgrading my car and Raynbow did wonderful helping me find the color and style of Jeep I would love. I finally sat down with Reineer from their financial department. He presented more than one option and did his best to get me a good deal. I was pleased with the final result. I am grateful for his time and patience with me. Throughout the entire process everyone in the office was very kind and helpful. One employee by the name Jesus even assisted to help me connect my car to the UConnect app. I can not complain at all about anyone there. I will HIGHLY recommend all my friends and family to them if they are every looking for a new car.I want to end by saying Raynbow is truly an asset to the company. Her personality sealed the deal for me as I am sure she will do for many other customers.

Bought a car from Rene Tejera and he was an excellent sales person!

Great customer service thank you specially Jose Cancanon 🙂☺️

Lors of space there and nice guys that works with you on good prices. Thank you. My mother is satisfied with yalls service

My service manager was Marko Torres. He was professional and kept me updated on what was occurring with my Jeep and the recall. I bring my Jeep here for service for all staff have been professional and do the job “right the first time.” Never had a problem with this dealer and it’s service department as well as their sales department when I bought my Jeep.

Hi I’m writing on behalf of my services advisor his name is Jose Cancanon when I first brought my car in I was a little nervous he assured me everything was gonna be ok answered every question greeting me with respect his the best and he always makes me feel comfortable leaving my car he’s kind communicates everything through out the process and always keep me updated on my car service he’s the best I’ll give him a 10 star if I can he’s doing a excellent job

If I can give zero stars that would be the option for this dealer. Unbelievable that I witnessed discrimination from an employee while on the clock. The employee was asking “is that a man or a woman?”. Someone clearly hasn’t been trained properly. To disrespect and discriminate a customer when they are in the facility is a disappointment to say the least. This is outrageous, we immediately walked away. They do not deserve business for such closed minded humans

Great service from Noah Murga.

Holly excellent sales person.Good prices on the Jeeps.

Warm Welcome, Honest and Decent Staff Willing to Work With You.

Holly Lara was very helpful and professional in the purchase of my vehicle

Customer service is poor, I had a really bad experience with the service department, quoting me $2000 for a brake replacement and continuing to change the estimate as I asked questions. Even after it was clear, the job was quoted at $900. They kept claiming it was a mistake. Of course the repairs werent done with them. Their lack of responsiveness and professionalism with their quoting gave me a really bad vibe. This is the only time I had a bad experience with them. It had been okay in the past.

Jose Cancanon provided prompt and pleasant service. Very Happy with our entire buying experience!

I shopping around for a part which I was trying to purchase from a few dealerships and found Spitzer to have an extremely helpful and friendly staff member by the name of Emilio. I highly recommend dealing with this company for there services.

My experience working with Spitzer was phenomenal. This was going to be my first car purchase and I was shopping around for a Challenger SXT. I spotted a beautiful destroyer gray 2019 SXT on their website and inquired about the availability, as well as a test drive appointment. Jennifer was very helpful with this information and helped setup my appointment. Upon walking in, I was warmly greeted with a lot of hospitality. I ended up working with Rene, who was absolutely wonderful, out-going, transparent, and knowledgeable. After testing out the car and thinking it over, I ended up going forward with the purchase which led us to working with Renier, who is one of the finance managers there. Renier was wonderful in getting me as close as possible to the numbers I was looking for, as well as being very transparent about warranty services and what to expect from each tier. Overall, the experience went great and I was able to get the car Ive always wanted.Thank you again to the team at Spitzer and extra kudos to their attention to detail! Would definitely recommend them based off my own personal experience.

Jayne Cunningham is the most customer service oriented ASMat any dealership I have ever visited. She has taken care of me, my family,and our Chrysler Products for many years. I was told ,on the day I brought my truck in for service, that she was retiring and it would be her last day at the dealership. Spitzer always puts their customers first and I hope Jaynes replacement will represent the dealership as well as she has. She is extremely knowledgeable and efficient. Thanks, Jayne!!!

I stopped by Spitzer last week on my way home after leaving disgruntled from another dealership down the street. I went in to ask some questions and look at some vehicles and was quickly greeted by Carlos Rodriguez. Fast forward a couple hours and I drove away in a brand new 2020 Jeep Grand Cherokee X! Carlos was incredible from the get go. He asked all of the right questions and listened to all of my needs without being pushy. Ultimately he was able to show me the exact vehicle I wanted with the exact price I wanted to pay and so I couldnt say no. It was a pleasure doing business with Carlos and the rest of the Spitzer staff. 10/10 recommend. I will definitely be going back there for another vehicle in the future!

Great place to get your car service thanks Noah and Marco you were great, and jose is always friendly and professional .

Horrible experience when I was walking out I over heard a worker asking is that a man or a women? Extremely disrespectful! Horrible experience we are now on the 20th century! Keep your hurtful thoughts to your self!

I have been a repeat customer of spitzer with our fleet vehicles. I had the worst customer service experience today. I drive long distance for my work. A couple weeks ago I took my vehicle in for its scheduled service. The dealership serviced the vehicle and I drove away. All was well until I got on the Reagan. At 55 mph. The front end started to shimmy. I returned to the dealership. They informed me there was a problem with their balancing machine. They took it in again to correct the problem. I was given the vehicle back and told the problem was solved. I again drove away thinking all was well. Only to get on the Reagan to find out there was still a problem. So I returned again. They again said the problem was solved. I went home, packed my bags for my business trip. The next morning I left for my trip. My trip was a 1,400mi. Drive. The front end had the shimmy all 1,400 mi. After returning from my trip today I stopped by the dealership to explain the problem. Thats when I was told it was no longer their problem. I am so disappointed in Spitzer Service management and Dealership management. the tires are ruined. They wouldnt correct the problem either.

Great Customer Service by Noah.

Took my car to have it checked out at the service department and my service advisor Jose Cancanon is absolutely the best. He kept me informed and provided a quick diagnostic. Always the best service.

Went for an oil change.Picked my car up 2 hours later.Before I left parking lot I noticed someone stole an envelope with $20 cash out of the center console plus all my quarters. I reported it however it was never resolved. I do not recommend and I will not ever go back.

Was there today the customer service was terrible! I went to visit because I saw the place from across the street I wanted to look at their Jeep wranglers . Went inside answered a few questions. Then I asked to view the cars and was constantly told We will get to that and was directed to checkout other cars. I told him I was only interested in new Jeep Wranglers . They tried to convince me a jeep that I already knew was not it for me but based on the cheap price they felt like it was for me. We talked in circles for about 20mins before they let me view jeeps. We finally got to view the vehicles. I asked to see inside he said they were locked and didnt make the effort to get the key. It was pointless to look from the lot at this point. I was upset with the customer service and wanted to leave immediately .He seemed like I was not worth the sale energy. My husband and I were getting irritated with the sale person he was not interested in helping us he got the manager to try to convince us the same car. I will definitely not be back to purchase a car next week I will be going to Kendall Jeeps where they let you view and test drive cars and make you feel your investment matters!

If you are looking for great customer service,being treated like family, and personal attention to your automotive needs; see Mr. Rene Tejera. He will go above and beyond to see that you are completely satisfied. If not, he will make it right. I highly recommend Spitzer and Mr. Rene Tejera. I am a satisfied customer that will continue to do business with Spitzer.

I couldnt be any happier, great service and very theral when it comes to paperwork. Manager, sales rep and finance rep were awesome. Great experience, thank you Spitzer.

Excellent place to service your Ram vehicle. I have been using them for 4 years now and I have always received professional service and results. Ask for Jayne Cunningham. She is knowledgeable and actually calls you back with explanations.

Spitzer Chrysler Dodge is the only place to go to have service on your truck or any other vehicle. This is a hometown business with hometown ethics, professionalism, patience, and particularly ... kindness. Every person I came in contact with was friendly, helpful, and welcoming. Mr. Prohias, the General Manager, must be a great boss because all of his employees are just wonderful.

Do not buy used vehicles here I bought a used Dodge Challenger .3 days and less than 20 miles later it broke down with engine trouble I had it towed back to the dealer I was told they didnt have any mechanics available to look at it and Id need to wait a few days long story short days turned into weeks I spoke with the manager asked if I could just cancel the whole the even at a loss to he said that it wasnt up to them and the bank wouldnt let it happen few more days go by Im fed up so I speak with bank they said that they would approve of cancelling the deal I told the manager this and after giving me the run around he got me a rental car next day they found someone to take a look at it and the problem was a valve spring and the warranty covered the repair so after over a month I finally got my car fixed Spitzer is probably a great place to get new vehicles but please dont waste money on their used vehicles knowing what I know now their is no way that they have mechanics checking all the used vehicles in and out

Excelente service and staff! My family and I have been bringing are cars for the past 6 years and always leave very satisfied with the car service received. I highly recommend this place for all your car services. Everyone is super nice and professional!! But, if you go.. Ask for Jose Cancanon!! Very professional and positive person. From the moment you come in with your vehicle, he greets you with a smile. He always makes sure everything goes smooth with your car service and notifies you if additional work must be done to your vehicle... explaining what those additional service and cost are.... My family and I will continue coming here for all are car services....

The service center is horrible, the wait times with an appointment are hours long. The pricing is a rip off. Also they never answer the phone. It’s sad this the only dodge down south. Your forcing customers to go with Ford or Chevy.

Jose is the only reason the rating here is not lower. Jose does his best to ensure the customer is happy and does a great job for what he has to work with. I took my truck in for a recall and the check engine light was on(unrelated to each other). The check engine was on because of the gas cap and Spitzer still wanted to charge me $135 diagnostic fee for a gas cap. They did this in the past where I was charged $110 for assist me with by Bluetooth connection. This is why I do not bring my truck here for service and take it to a trustworthy mechanic that does not charge me to tell me what is wrong with my vehicle.

Very happy with the outstanding service provided by Rene T. during the sales process and Philip A. with the financing process. Thank you!

Quick and direct. Andres was really helpful and respected every condition that I had before I even went to the dealer.We started communicated beforehand and send him the vehicle that I was interested in, the letter of pre-approval from the bank and the conditions that I was willing to do it (trade in value and cash payment). He verified and confirmed and I just went to test the vehicle and signed the documents, no hidden fees nor extra steps.

Excellent Service I am Very satisfy i will come back!Mister: Jose Cancanon, is and excellent Costumer service Employee.My Van Grand Caravan Has been service there.

A million thank yous are in order for Noel and Pablo for taking absolute great care of me with my vehicle purchase. Outstanding customer service, friendly, speedy, and above all LISTENED TO MY CONCERNS and put them to rest!

They helped me with the spec for my engine Jeep very nice service

My experience at Spitzer Dodge was great from the beginning to the end. Jayne Cunningham was great keeping me informed at all times about the progress on my Jeep Patriot. Well recommended

Excellent services, very professional.

Got a good price on a used 2018 SUV. I had been looking for a specific vehicle. I live an hour away. I had emailed them to say, I was on my way to look at it. They had it waiting out front for me to test drive. I worked with Russell. He’s a good, easy-going salesman. I had my own financing from my credit union wasn’t pressured into talking with their finance team. Good experience. If you’re wanting to look for vehicles here, ask for Russell.

Marko was knowledgeable, helpful and professional.He goes out of his way to make sure you are taken care

Very good service and very happy with my salesman Frank Lopez. Very attentive and made sure my purchase was easy. Thank you Frank!! I would be remiss if I didnt mention how helpful the Finance manager Jack was, very polite and easy going. The service department and Jose very professional and helpful. Very great buying experience.

I bought the current truck I have now from them and it was an awesome experience back in 2016 and now I’m looking to upgrade my truck which frank was very helpful in giving me details about the truck I was interested in and info on the process. He also made me feel comfortable and confident that I wasn’t being harassed or pressured. The staff here is always friendly and welcoming.Make sure to check them out.

If your looking to purchase just stay clear of south Florida in general. I talked to a dealership in Tampa and Georgia and it just makes it more apparent that South Florida dealerships are the worst. 3 day’s I spent trying to get information on a truck they have in transit and finally they quoted me ABOVE MSRP - over $6000 more! They won’t even send me the specs of the truck. I get more info from ram.com than the actual dealer “trying” to sell the truck. I’ll give my business to someone that at least pretends to do their job. Lincy Ramirez literally told me to go buy from someone else then. Don’t work with her.