This location does not care that customers are not wearing masks and breathing all over the orders waiting for pick up on the counter.If you ordered something this morning, Id throw it away to be safe.

Nice store wiry good baristas who sometimes get my drink slightly different than what I want but good overall. Has drive through and outside seating area. Due to the current situation you cannot sit inside the store but has huge inside seating area too. Clean restrooms and store overall.

Walk up to the counter and waited 15 min for someone to even say hello. Worst service I have ever had at a Starbucks, lucky for them my wife wanted a tumbler so we just stood there while 8 employees payed us no attention not even a hello as we walked in terrible service. I will be calling corporate.

Starbucks, can you please assist this location with updating their Google page with the correct business hours? They claim that they close at 9pm and sometimes even 8pm on weekends. Is this correct?? I thought 11pm was pretty standard for stand alone locations.

I drive all the way to Greensboro just to get a white chocolate mocha. Do wish we had one in Asheboro

My first trip to this new location and wow is it nice inside. I used to frequent the location on the corner frequently but I stopped paying $5 a cup for coffee and started grinding and making it at home. This location is really nice inside. Place was packed but service was mostly quick.

Been there maybe 100 or more times, usually out of stuff, coffee is consistently burnt tasting compared to other Starbucks. About 30% of the time they forget to put cream in my coffee. Worst drive thru plan ever, no idea what the engineers were smoking. Could do much better

Today was my last day going to this Starbucks. The woman with the pink hair taking orders outside (because I assume the drive thru was down) was definitely not wearing a mask and was very close to my vehicle.When I mentioned something to the gentlemen at the window he seemed not to care. I expect better from Starbucks than to knowingly risk the lives of people during a pandemic.

Waited in line in the drive through for a little over an hour, coffee was not hot, the parking lot is chaotic with the ridiculous drive through orientation. As a three visit a day patron to my Starbucks locations back home and having been to this location previously with similar experiences, I have to say this is the worst location I have ever visited. Sorry guys, you need better management.

I love Starbucks but this location needs to seriously work on being better with service and supply. They have literally less than half of their bakery in stock. And whenever placing a order through the app for pick up- I have yet to walk in this store and my order be ready without confusion - they are all over the place.

We had a great drive thru experience with Shamel this morning I personally value high quality customer service being that I work in it myself so I really appreciate when i come across it!❤️

They have a hard time following instructions. I made a mobile order for the new apple crisp machiato. This is a hot drink. Period. It doesnt ask you if you want it hot or cold. Since I am sick I send my sister to pick it up. When they hand her the COLD apple crisp machiato and she tells them that she is positive the coffee is supposed to be hot, she gets told that she cant change it since the order isnt hers. I double checked what I ordered when she brought me the gross cold coffee they gave her that I immediately gave to my husband because eww. I ordered the right thing. They just decided for whatever reason they were not going to make it. I dont care if you think its hot outside. I have strep and wanted something warm on my throat. Thanks for making my rough day even worse. Will not be ordering from you again.

I now have more gray hair than I had before I got in the drive thru line

The employee working the drive thru was very friendly and kept checking to see when my drink would be ready while engaging in conversation with me in the drive thru. Will definitely be back to this location again.

4 stars because I said no whip and they gave me whip, but its cool were still friends.

This place is usually absolutely swamped, if youre going to the drive-thru, not that its their fault but its pretty frustrating so I would recommend that you do Park and order.They have never screwed up any of my requests, theyve always been on time, and very kind.I hope the staff understands that we really appreciate them

Horrid parking lot situation. I ordered an online order and was caught i the ridiculous drive thru traffic. Fix your parking lot

Great customer service, especially if a certain young lady is not working drive-thru. When shes not there, my Starbucks experience is awesome.

I had the Cinnamon Dolce Latte w/ 4 pumps of raspberry sauce and it was ABSOLUTELY DELICIOUS!!!!! I will definitely be going back. The service was quick, efficient and the staff was super friendly!!!

They are the friendliest set of employees to date. They make each person feel extraordinary when you go through drive thru or order in

I went to Starbucks on behalf of a business meeting. Beforehand I ordered a coffee alongside a Southwest Veggie breakfast wrap. Upon asking about the ingredients the cashier did not know the requested information. She then proceeded to get on her cellular phone to look up the details. Meanwhile she grunted and made unnecessary outbursts as she attempted her mission. I also asked if the establishment offered Columbian coffee, she did not know the answer to that either (two strikes). Once my order was supposedly complete, I was given the coffee but not the food I ordered. On top of that research had to be conducted to confirm that they in fact owed me an item. You can only imagine the effects of what transpired. The store manager Leigh did offer an apology and offered solatiums for the inconvenience which was greatly appreciated and admirable. Id go back again because everyone deserves a second chance. However, everyone deserves proper training and product knowledge as well.

Nice staff, great coffee and food! Thanks guys...

Only been through drive thru..pretty fast and good frappes..

Way better than the other one on main St in High Point

Sadly, Starbucks has lost a longtime customer once I mined to North Carolina from Illinois. The southern “I’ll get to it” does not work with people who have jobs!!long drive thru lines 30 min wait) and slow service has forced me to give up my pricey coffee drinks!! :(

Even though dine-in was available, dining area setup was incomplete. My table dirty. First coffee order was barely lukewarm, asked for a hot again, got lukewarm, gave up. Coffee cup filled to overflowing, caused a mess when top removed. Barista friendly, courteous but did not seem confident in her position. Long time customer, not up to normal expectations.

Tight parking lot and drive through, better to go inside. Fast and efficient.

Great place for tbeir drinks

Friendly staff, good coffee. Pretty fast too even when theyre busy.

Im done getting my coffee here after 15 years. They moved to this location two or three years ago and ever since you cant get in the parking lot. They added a drive thru and now with Covid its almost impossible to get in and out quickly even if you place an online order. The last time I went they had a stop sign when you circled the building. I had to wait to park...if theres a better way they didnt put up a sign telling me the traffic had changed, really. I had to wait in line while the drive thru line went around the building to be able to park to go in and get my online order. Harris teeter or Target from now on. So sad. Just give this location up and try again. Its not like you dont have money!

The manager was awesome as usual. Thanks Lee!!Service was great. I come here everytime I am in the neighborhood.

You just sit at the drive-thru the line doesnt move

Iced Peach Green Tea Lemonade/w sweetener. Yummy

Great drinks and service...challenging drive thru.

Great service and friendly staff. A typical great Starbucks.

Love this Starbucks. I get the same thing everyday. Venti caramel macchiato extra hot, 6 pumps of vanilla, and whipped cream. Warm Pumpkin loaf

Every time I go through the drive through, they are always super polite. Even when the lines are long, they don’t rush you and take their time. GREAT customer service. I wanted to tip but I didn’t have cash. But they have a great staff in there

Drive through is always so slow! And they did mess up my order, although thats not typical.

Its Starbucks... the employees were polite, and the coffee was premium.

I will start by saying that the staff are kind enough, and really working hard through all of this. I cannot stress that enough. However, the dining area has opened and closed several times over the last year and more recently stayed closed. The drive through doesn’t move quickly at all, and the line is often out into the street, we’re talking 12+ cars. Not only that, but I ordered through the app today and once I arrived they had no record of my order, then explained that they were out or Nitro Cold Brew. Come on Starbucks... you have to enable your team to do their job more efficiently. Everyone behind that bar was busting their hump and drowning in customers.

Great service everyone was professionalMy drink was delicious

Awesome service!!! Cant get enough.

Always great service (employees are super friendly), even though I did get a hot chocolate instead of my standard white chocolate mocha last time. LOL!! That was the first time it had ever happened and Ive been here a ton. ;)Thank you for finally putting the drive thru to where it wraps around the building instead of the street! Smart move!

There was so much ice in this iced matcha green tea latte that I couldnt even get my straw to the bottom of the cup! I am almost a daily Starbucks customer, and have patronized stores all of the world. This little outlet in High Point has won the ice challenge! Not a distinction of honor, to be sure! I really feel ripped off. Please consider using less than a half pound of ice in your preparations.

Great service but the parking lot/drive through is a mess

Soooooo over priced ! My granddaughters wanted to go, so enough said !!!!!!

Always great coffee

Startbuck is over priced to me. Their coconut milk latte and egg white and roasted red pepper sous vide rgg bite was a disappointment. It was not what I expected.

Slow counter service. All the focus is on DRIVE THRU CLIENTS.

Venti Mocha Frapp with Mocha Drizzle is what you need to order! It is like a Milkshake for non coffee drinkers.

Consistent issues via Uber Eats. Tired of not getting the addons I paid for and them not ensuring delivery drivers pick up the full order.

Tooo crowded. New traffic system they have makes things better.

Always have a great experience here. The staff work so hard and are so friendly!

Good people, good customers, good employees, morning shift always upbeat and happy, good quality drinks- if it’s not right just ask they’ll remake it! There are a lot of new faces because a lot of us moved on to greater things with opportunities starbucks provided. We all know parking is horrible but worth the experience!!

Had to wait an hour for online orders. We came to pick up our drinks and were told that they didn’t get any orders. We were asked to pay again for our drinks. When we showed them the receipt. They told us to write everything down for them. So staff can’t even read the online orders???

We love the coffee; have for years. But like all other retailers and food places they are trying to get Covid service figured out - and they have a long way to go. The drive through line is ridiculous, but thats okay; I chose not to use it. But inside it was just a little bit chaotic. It wasnt very clear where to wait if you had placed an order online (we had) and there didnt seem to be any rhyme or reason to who got served when. Ill wait a while to go back.

Best one Ive been too. The coffee my husband had was great and my tea did not have leaves in it. Staff was friendly and efficient

Minimum amount waiting time and always good attitude and service. I have been impressed over the years and I am still impressed with the service they provide. Not only the coffee and the food is good 😋 but the service is excellent.

Amazing people. So nice clean and fast service love it. Great teas

Always a long line but really good coffee in my opinion

One might think that all Starbucks are the same, but this Starbucks always has amazingly-nice staff. They have always had some sandwiches available, even when Ive stopped by later in the evening, which is rare in comparison to other Starbucks I have visited. Their sandwiches are honestly so tasty. Even if you have not thought of trying something new when you stop by, should your favorite sandwich be sold out for the day when you get there, try one of their other sandwiches. ALL OF THEM ARE GREAT.! Im so glad I live nearby this establishment now. Great Starbucks franchise!!

They have great staff and the lounge style seating area is very nice.

The coffee was great, which I’ve come to expect from Starbucks. This was my first visit to this location and I enjoyed sitting at the tables outside to talk with my friend as we drank our coffee. It was busy but the reason for only 2 stars is there was coffee spilled from the counter, between the tables, all the way to the window. One wet floor sign was there but nobody bothered to clean the mess. Just placed a sign there and let it go. I was extremely cautious as I made my way to the counter to order and go back outside. It doesn’t take long to grab a mop. As a business owner myself, customer service is important, but I want my employees to take whatever steps are necessary to clean up spills before someone is injured. Personally, I’d have waited a few minutes for the floor to be cleaned and reduce the risk of falls not only to myself but other patrons.

Love them all tho the drive thru could be a little bigger

Great service, awkward parking lot and drive through.

Fast fast fast! Great staff

My favorite Starbucks in the Triad area! Always friendly and go the extra mile!

Good drinks, really long drive thru times.

Best Starbucks I’ve ever been to but when somebody says put extra caramel drizzle on anything please do it that’s what you get paid for don’t just put a little bit of caramel drizzle put extra just like they say 🤦🏻‍♀️

Ordered online, forgot the cake pop I ordered. Kinda bummed.

Black and white mocha nummy treat

Management has zero control over the traffic flow through the drive through. Cars line up in both directions on Parris trying to get in. The first time we went, they did not use my wifes birthday reward. They take forever to make your drinks and serve you through the drive in. It appears they tried to build this location using the most minimal space they could find. Do yourself a favor and go to any place else.

Love this new drink they offer, Mango Dragonfruit Lemonade

Took forever to get through the drive thru but good as usual

So I love me some Starbucks, infact I go about ever other day. At this location I feel like my drink is never the same. It seems like some employees do more flavor pumps then others, some stir it others dont. For me there is nothing worse then a business that it not consistent. Also if I go after 2 pm they are always out of the Batum bagels, who runs out of food at 2pm? If a manager is reading this please look into these two issues, its so frustrating when we are paying 5.00 a pop. Come on Starbucks get it together.

Drive-thru is the only thing open. The Starbucks app however, says they’re open for dining room take out.This forces people to essentially park in the middle of the street, creating potential hazards. I’ll be contacting their HQ to complain as well.

My drink was perfect.What I’m not agreeing with is the fact that the mayor said anyone with a health condition doesn’t have to wear a mask, but the lady made me put one on yet the man sitting down in there didn’t have to wear one? I was going to be made to leave if I didn’t???

Good customer service and the frappuccinos were great! (And it seems Im not the only one who likes them since the car line was out to the street and almost always is). However it is the only Starbucks in High Point city proper with a drive thru so thats part of it Im sure.

In. Love. So glad to be back in town.

The wait was along and the prices high but thats what we expect from Starbucks.... However, the chocolate mocha fraps that we got were tasteless... Not good at all.

Consistently decent coffee. Typically made exactly as requested.

The drive threw was a little bit of a mess with people trying to park and get out .

Quick service, good coffee. They forgot my cinnamon and whip cream but thats okay.

If I could put 0 I would I placed a mobile order 5 minutes before getting to the store waited in line for over 30 I was so over it that I ended up leaving with out my drinks and no $

This experience was better than the previous 4.

Great service. There is always a long line.

Favs try all the refresher drinks

Excellent food,drinks, and merchandise. I will continue to go there.

Got my order wrong 2 times, but was corrected immediately

Decent service.. Love the menu

Busy busy busy. Order ahead on mobile app dor fastest service

Drinks are great and customer service is friendly enough. But during peak times certain days the staff clearly struggles to keep up. Waited 45 minutes in their drive thru.

This new system of having to wait in line to get your drinks doesnt work. Theres no one that can be bothered to get you your drinks. The line is a joke if you can have someone just cut the entire line to get their drinks even if I ordered mine an hour ago and never could get anyone to get it for me.

Fantastic staff. Friendly and knowledgeable. Customers give a great feel of the community. Highly recommend. Maybe one day, High Point will have a two story Starbucks ;)

Went yesterday to get a sort of difficult drink. The woman who took my order and gave me my drink was named princess and she was super super sweet! So thankful for the kindness and patience of the staff

Love the customer service, Im a fan of sweeter drinks and the strawberry frappe wasnt that but better luck next time!

Drive thru fast and friendly. Love my mocha coffee.

This location (N Main St in High Point) has gone downhill since they moved to their current location. Drinks are inconsistent...one visit too strong, the next very weak. Service is slow. You would think that the drive thru would be quick, but it takes nearly 20 minutes to get from the street to the order screen most days. Very disappointing.

They always get my order right here!

The young lady had a terrible attitude, i guess i was bothering her waiting for my drink... i will not be back to this location.