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AAA Auto Salvage, Inc.
5791 Clayton St, High Point, NC 27263, United States
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AAA Auto Salvage, Inc.
Comments
J.
Review №1

They had everything even Mercedes Benz parts and rims. They could be a little bit more orderly though.

JN
Review №2

Poor customer service, Dwaine was rude and not professional. Drove over an hour to get a door just to see that the door had damage that Dwaine never mention.....and the worse part of it is that his attitude showed he did not cared that he wasted someones time. will never work with them again.

Jo
Review №3

Ok i called to see if they had a headlight available for my 2001 Lexus unfortunately they didnt but they was very respectful and was able to guide me in the right direction

Da
Review №4

Great group of guys to deal with. Always able to get great quality used parts from AAA!!! Hotrides & Coolcars will continue to depend on them for high quality used parts. Needed a headlight harness today and they had it on hand!

ho
Review №5

Excellent service. Most knowledgeable on ALL parts requested.

Ch
Review №6

Very bad customer service the guy who attends you when you enter the office with a very bad character these types of people should not treat the public very bad service

Ro
Review №7

Awesome you pull it yard. Good helpful staff.

Ed
Review №8

Good place to find auto parts.

Ja
Review №9

Their staff was helpful and for what I needed, was right on time.

ek
Review №10

On there website they had the car I was looking for..then I went there the next day and the guy said they already got rid of them. Earlier this year you really need to update your website so people will not waste thier time driving over an hour

Br
Review №11

Great place, always has what I need, every one there is friendly and helpful.

Ja
Review №12

It was wonderful went for a walk on the beach I was living the dream

Ma
Review №13

Great Place recommended by JC maxima salvage auto parts

Da
Review №14

Didnt have my part but courteous and helpful.

An
Review №15

Great pick and pull place! Staff is friendly, good selection of domestics.

St
Review №16

Great place great parts they provide good warranties and pricing on all they parts

Da
Review №17

If they dont have it in stock. They can do a Tell-a-Type, see if they can find it somewhere else in the State. Nice people. Reasonable prices.

Ae
Review №18

Not a place to buy a transmission, transfer case or engine. All the above mentioned parts are located on the ground out in a mud pit and elements. We bought a transmission for a Jeep Cherokee that had pounds of red clay in the tail shaft. Called to ask about it and they were not as nice as they had been in the sales part of our interaction. They were very nice when we came in but mentioned an issue and you see the true colors come shining through. I would not recommend this establishment to anyone in the future.

Tr
Review №19

Great. Im a older woman & I got the part needed 4 my moms Jeep. Guys were easy to talk to & follow how 2 get part needed. Ms Rutenberg

Wi
Review №20

Great place they took care of my needs

Lo
Review №21

Very nice people there

De
Review №22

Very nice people but rarely have the car parts i need

Ly
Review №23

Gave us a good price for a wreck Honda

G
Review №24

Ive been a mechanic for approximately 10 years. Usually when calling a used parts store, they will tell you if the part is still on a vehicle, or if it has been pulled and is ready on the shelf.I called looking for an AC compressor for a Lexus, was told that it was on the shelf and ready to go.After driving 45 minutes to pick up the part, I am escorted into the back room to match my old part up to theirs. They literally store their most of their AC compressors (and other parts) right on the floor. He essentially tells me it should have 389 written on it implying I am to help literally dig through a pile of compressors right on the floor.Welp, after 8-10 minutes of literally sifting through compressors mixed with steering wheels, ignition coils, and other random parts... No luck. Just a quick *Im sorry, we dont have it*.If this place stores parts in such an unprofessional manor, the minimum they can do is disclose this or do hard checks for parts when a customer calls.Customers should not be expected to find their own parts, since this is not a U-Pull it type of yard.

Ne
Review №25

Great customer service & very informative. They actually saved me some money.

Na
Review №26

The people are funny. Some cute white guys there

Ve
Review №27

Dewayne was helpful and friendly. Found the part I was looking for, that was great.

Li
Review №28

Always helpful, friendly and sure to have exactly what I need.

55
Review №29

Called in to purchase a rim. They have it. Dewayne acted like Ive given him a hard time over many occasions (1st time calling and last) all I needed was to know who to call with a credit card number. Instead was put on hold for 8 mins which seemed like it was on punishment and hes getting aggravated because of some invoice he is not able/willing to print. OK. Even after waiting on the hold and being treated like Ive caused him all the problems. Im just told in to fax in whatever and he will do something then i got hung up on. Thx Guys! Ill go elsewhere!

La
Review №30

Called and asked for a part, but did not have it, but they did help me find a place that did have my part

Sh
Review №31

Great 👍

Pa
Review №32

Didnt have what I needed

Ja
Review №33

Right parts at the right price. Nearly half the price of some of the other places I called. The guys working there are friendly and knowledgeable. Wont go anywhere else again.

Wi
Review №34

Old school place but the guys here are really helpful and they will pull the parts for you. It is a little hard to find the entrance. When you get to the fenced lot you are actually coming up to the back of the property. Take a right at the 4 way stop sign and go all the way around with the lot to your left to find the entrance.

Eu
Review №35

Very fair people to do business with

Am
Review №36

Worked very well with me

as
Review №37

Dishonest business. They list their parts as good condition and even tell customers it is in good condition on the phone. We drove 40 miles to get the part and its broken part. Dont trust anything this business tell you

Br
Review №38

This is a good place to get salvage parts. The day I went I got a bumper support for a Honda civic. Bought it for a good price. Was a easy transaction. Be warned this is North Carolina and we have red mud. That lot has plenty of red mud. So if you can dont plan to go after a big rainstorm.

Er
Review №39

Very clean, polite and friendly staff, great food.

An
Review №40

Needed to get a battery for my PT cruiser last minute. price was fantastic and service was amazing. They even stayed after close to install it for me. A+ service

ph
Review №41

Stopped in for unexpected repair. They had part. The other part they gave referral to get such I appreciate.

Nn
Review №42

Good customer service besides the fact they need more help that would help them get parts faster

Ch
Review №43

Absolutely great place if they dont have what you need theyll actually call around and find out where you can get it. Great group of guys here highly recommend.

Ch
Review №44

Those are my buddies. Always help me out, especially dewatne( secretary), lol. Good bunch of guys. I recommend them.

St
Review №45

Bought 2 Real Spare tires here, Got a smokin Deal. The place is an OL Timey junkyard...a real dump....But the prices were great and they were nice as pie. RECCOMENDUPDATED REVEW....Came back again 4 years later...needed another tire. I got there at 9 minutes till 5. The guy behind the counter said they probably wouldnt be able to get me a tire today and told one of his guys [a really big tall fellow] to see if they had on in the back room. Well he and one other guy didnt care what time it was...they grabbed a jack [a floor jack, he threw it over his shoulder ] and an impact, hustled out to the yard and yanked a tire off a car for me. What great customer service. Rim had a nice tire on it as well.

Ri
Review №46

Nice folks ready to help

Da
Review №47

Great they had what I needed

Ch
Review №48

Good parts great prices

fu
Review №49

My son and I got there a little bit early so we were going to wait. As we got back in the truck the man open the door and ask what we needed. I told him a power steering pump for a 2009 Honda Element he had us to come in and he and he took us to a Honda Element but someone had already taken the it. As we were going back up he found one for a CRV that was exactly the same. We bought it at I believe to be a good deal. Its put on now working great would recommend.

Ja
Review №50

Great knowledgeable folks who actually care about there customers more than they do money! Really great people to deal with!!

br
Review №51

They always come thru...

Ne
Review №52

I was interested in purchasing an engine for my Mini Cooper for $1,300 and sent them a question through their website and later emailed them and 4 days later still no response. Glad they didnt because after reading the bad reviews hidden below and how they sold a bad engine to someone, Im glad they didnt respond. Seems to be a shady place especially that they dont say anything about any warranty on their website. Every single salvage yards website I visited had the warranty information on their website. I wouldnt trust those guys for a $10 purchase

J
Review №53

Every time I have went there they have had what I needed with excellent customer service.

Vi
Review №54

Great guys

Ja
Review №55

Worst sale u damage goods then wont replace it dont have a return policy on posted or on receipt

Ja
Review №56

Always have good late model parts. Fair pricing

Mi
Review №57

Always a pleasure to do business with.

Br
Review №58

They had what they said went and removed item from car and had it ready 👍🏾

Gl
Review №59

Great and very knowledgeable people plus they offer warranties on products.

Ja
Review №60

Found what I wanted

Br
Review №61

Good service

ma
Review №62

Drove 2 hours to come pick up a motor from this salvage yard that they knew was bad. After paying our mechanic 20 hours for the removal and replacement of the motor, we called them to let them know the motor they sold us was knocking. The person I talked to was rude and belligerent, and hung up on me like a child would when I told them he needs to make it right. They refuse to make it right by either coming to pick up the motor or refunding some of our labor from the install. Luckily there are a million other salvage yards so staying away from shady businesses like this wont be hard to do.Update to Owners Response 1/17/19You have my number feel free to call. You can make it right by refunding part of the install labor and the expense that was added by me having to bring the bad motor back to you.

De
Review №63

Great let you walk in and see if part is there without paying.

Pi
Review №64

Great staff and fast service

Na
Review №65

Had called first an the person acted like they didnt wanna look up a part for me

Ri
Review №66

Didnt have any problems finding what I needed. Good selection of all types of vehicles and years.

Qu
Review №67

Great service got the old time great vibes and they make sure you have what you need

Gr
Review №68

Always very helpful....always priced competitive

an
Review №69

PURCHASED AN ENGINE FOR $1400 FROM THEM ON 5/25/16 PAID WITH CREDIT CARD ALSO PAID FREIGHT $125. THEY GUARANTEED THE ENGINE TO BE GOOD. ENGINE TURNED OUT TO BE BAD WITH LOW COMPRESSION ON TWO CYLINDERS. NOW THEY WANT ME TO PAY TO FREIGHT THE ENGINE BACK TO THEM TO GET A REFUND OF JUST THE COST OF THE ENGINE . WILL NOT PAY FREIGHT FOR THEIR BAD ENGINE.BAD BUSINESS

Ca
Review №70

They have a decent selection of parts. Not very helpful on the other hand.

An
Review №71

Bought a brand new item, and was told I could not get a refund. They stated a sign was in the office, but its not very visible. Its not printed on the receipt. The lady wasnt very friendly over the phone either. I wont be returning and will not recommend them to anyone. Most new parts come with some warranty, they have no warranty and no return policy!!!

Ch
Review №72

Great salvaged products and batteries great customer service

jo
Review №73

0 STARZ !DROVE 3 HRS FOR A HOOD WHILE AT THE YARD CHECKING IT OUT THEY SOLD IT TO ANOTHER CUSTOMER! WASTE OF TIME!P.S.BIG JOS AUTO SALES

Ch
Review №74

Over all not bad

so
Review №75

Not a U-pull it.Over priced, rude.Counter help did give me some good info.That earned a star.

De
Review №76

I used to go there a lot but I dont go there anymore I was looking for a part but they didnt have it

Ta
Review №77

Usually have what you need and at good prices

M
Review №78

Always a good selection of later automobiles and trucks. Woody and his staff are knowledgeable and friendly!!!

Da
Review №79

1st experience was bad.

Da
Review №80

GREAT PLACE

Do
Review №81

Even on a cold day after the snow, these guys were open and got me the part that I needed! Thanks guys and this will be my go to for parts..

Ma
Review №82

If they dont have it part wise they locate it from other places

to
Review №83

Horrible have to fight with them to return an defective part that cost over 800.00 dollars. And Blake refuses to give last name and he say he is the owner of the company.

TJ
Review №84

Good inventory and customer service, but a little pricy on used parts.

Je
Review №85

Great parts!

Pa
Review №86

Frirndly sometimes but always knowledgeable...

ur
Review №87

Good prices nice investment

Nu
Review №88

Awesome place to get auto parts

Li
Review №89

Attentive service from the workers

Ed
Review №90

Good selection of cars

Bo
Review №91

Good ppl

Ja
Review №92

Best place for parts on most vehicles

To
Review №93

Replaced my scratched headlight ......theyre on point.

Ke
Review №94

Drove 3 hours to get a door supposed to have no damage. Had guy I spoke to go look at door. Made the drive and door was scratched all up and creased. Wasted my time and gas. Would never do business here.

Je
Review №95

Nice to have a part when you need it thanks AAA

Ja
Review №96

Great service!

De
Review №97

Helpful knowledgeable

Ra
Review №98

Prompt friendly service

Mo
Review №99

Worst customer service and very unprofessional! I dealt with Chris on a hemi engine for a Chrysler 300. I faxed over my card info and license and was promised the engine would be pulled and I could pick it up the next day. I call back a day later and Chris said it was sold to someone else sorry theres nothing I can tell you...

Jo
Review №100

Good Prices on parts!

Information
55 Photos
100 Comments
4.2 Rating
  • Address:5791 Clayton St, High Point, NC 27263, United States
  • Site:http://www.bestusedautopartsnc.com/
  • Phone:+1 817-657-8808
Categories
  • Auto wrecker
  • Auto parts store
  • Car battery store
  • Salvage yard
  • Used auto parts store
  • Used tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–2PM
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