Store is organized. Its easy to find whatever youre looking for. We came to get supplies to turn our dogs grave into a flower bed. Especially enjoyed the garden section. It feels peaceful. Plants looked healthy, with a few minor exceptions. Theses nothing exceptional that makes me feel like its a 5 star.

HD was the only place that had Solar Walkway lights with lithium batteries. The majority of lights only include the older NiMH batteries which last only a couple of hours on winter nights when you need them the most. The Lithium batteries continue working for years. The others have to be replaced more often. The lights are big, beautiful and bright once installed with mostly metal construction and beautiful water crystal glass. They were well worth the price.

Tried to purchase a water pump for our well at Lowes and no one wanted to help us, didnt even have what we needed nor any other Lowes in driving distance. Thank goodness for Home Depot and the friendly salesman, Jim, was awesome.

Fixing up a house my husband and I bought. Having fun.

I like their tools. Seems better than other stores

Today I had an awesome experience with manager Dylan, Ann and Michelle (customer service) at this store. I had an issue with a return and they quickly and professionally handled it for me!A big thank you to all of you!!

The employees here are very knowledgeable and ready to help at all times. Very clean isles and items are actually in the correct spot!

Went to get some rocker chairs and came out not only with those but some flower hanging baskets as well. Gorgeous selection of flowers and the rocker chairs are nice and sturdy and look so good on my front porch. As always very nice customer service and just a pleasant trip.

Ordered on line a plastic shed that was delivered to the store. So far so good. We did not receive an email or txt that is was ready to pick up. We called to check on it to find it was at store a week ago so I told them I would be in next morning for pick up. When I got there I waited 20 minutes or so for them to get it out of the cage to find it had been a week in the rain and the singular box was destroyed and opened to the rain so that all the pieces AND INSTRUCTIONS were soaked.They did print another instruction sheet but no accountability as to who the they were who should not have left it in the rain. Very poor service and customer care.Not that it will hurt them but, I am one who will not return to spend my money there.

Always like this particular Home Depot due to the fact of the friendly staff are eager to help if you need that to the fast checkout lines.

Easy peasy!! 😁 I didnt need much, so my visit wasnt long. Headed straight for the garden center, found the Potting Soil, (looked at a wonderful selection of perennials) and then went through the check out. The guy was super cheerful, checked to see if there was a sale on my items, to help. I Love this store! The folks that work here are friendly and helpful each time!! Always neat and clean inside! Thanks Guys!!

I love the home depot for any little home.project I may have. The staff is knowledgeable and friendly. I went in for one thing they were out of stock of but ended up leaving with 5 other things so they made a sale lol

I have shopped at home depot many times and always find their employees very helpful, i bought mikita power tools there and they all work great. at some point i want to get a cub cadet mower which they have a good selection of.i also bought a tool box there that is holding great so they have good stuff.i would recommend going there for any diy guy or girl

This was the first time that Ive tried the drive up delivery. I texted them to let them know I was there and they brought my things right out. It worked really well and probably saved me a lot of money, since I normally buy things that I did not come for when I go in the store. 😆

Amazing employees. Great experience. Friendly

Their garden dept is amazing...they really care for their plants. So many other big box stores in the area, just dont care. No doubt plants I get from here will be healthy.

I ordered a product online that was difficult to find in other stores. The item was a garden chemical and I was concerned about the packaging. It arrived in shrink wrap with plently of packing material. I paid no shipping cost and it arrived on time to my front door. Home depot sent me notifications of its shipping timeline and also sent a follow-up email to see if I was satisfied with the product.

Good store. Find everything Im looking for pretty easily.

Helpful staff. Had everything I needed at a good price. Great plant selection.

Have only stopped in a few times. It has always been a good shopping experience though.

The pipe that I ordered came in a 10-ft length instead of it being a 20 ft length. I was there over an hour waiting for them to figure it out. The home Depot that it came from that I ordered from online evidently they didnt know how to read a ruler or judge distance! They did reorder the pipe and are going to give me a 15% discount for my trouble. The folks at Hickory home Depot were very helpful and very cordial. It was a 40 minute drive from where I live plus being there over an hour and then 45 minutes back so pretty much shot most of the evening. Before I go and pick up the next piece that was reordered they will measure it before I go down to pick it up.

Love Home Depot their prices are good and the thing they sell are top notch.

Home Depot had exactly what we wanted, fair price, helpful employees, fast check out and we were finished in less than 15 minutes.

We rented a tiller from here to plow up a small patch in our yard. We were in and out and the customer service was great! Thank you Scott! Scott is a very friendly employee and willing to help.

Nice employees. Helpful and kind. And my dog can go in too.

Went to Home Depot to look at the paint and flooring. The attendant was very helpful in answering my questions about the different floorings and I picked up some sample sheets of coordinating colors for paint ideas. Everyone was very helpful. Had a good experience. Would recommend them for your needs.

I mostly shopped at the Home Depot for house supplies. The only thing I feel disappoint every time at Home Depot was it is hard to find an associate to talk to when I have question of finding any product.

Great customer service and always great prices as well.

Second time that I have been to this location and they only had self checkout open. I would have been understanding had they not had staff walking around.

Bought 1x6x8 deck boards for 6.89 compared to 11.89 at lowes. Love home depot, just wish one was little closer. And they helped me load them, lowes did not.

Went picked up some lumber this evening. They were very fast at having my order ready. And very professional and friendly. Lumber prices are ridiculous though.

They have all your home improvement needs!

My favorites place to go for my home improvement jobs. Everyone is so helpful and friendly.

Always so friendly and helpful here with the best prices around. Definitely check out the clearance sections (usually at the end of several aisles throughout the store).

They had everything I went after. All their workers knew right where things were.

Service was excellent. They are a little short handed, but still are very helpful.

Not a register open. After I scanned my product I asked if I could be cashier of the month! 😂

Always Love Home Depot, Christmas 🎄 displays beautiful!!

The customer service here is very poor, the employees need to be trained better.

Went to Home depot to look at buying an appliance package of a refrig, microwave, dishwasher, stove. The lady that was in the appliance section stayed in the phone over 30 minutes. You would think customer service would have handled what ever the deal was on the phone so the lady could help customers. I decided Home Depot would not get my business. I went to Lowes and spent over $8000.00 for appliances.

Your employee Michael was very rude to me and did things to me I don’t even feel comfortable talking about on Google

Did not have what I needed. Waited for two associates for 5 minutes talking to another customer about a personal issue that a close personal friend of mine was having.

Home depot usually has what you need. Pretty clean for a home depot..cant wait till the prices go back down..

Found what I needed with ease and was in and out quickly

Horrible service in the paint department. I was transferred 8 times. I was hung up on 3 times. I held for 30 minutes. All this to say they don’t have what I need and the person asked if I wanted to hold and talk to someone else.

I just Love Going To Hardware Stores and the young man ( John ) who helped me for probably a good hour and half to decide on which Weed Trimmer to Purchase was Very Knowledgeable ñ

Employees not many in store..Only 5 for main floor. Hope there were more for contractors side..

Check out prices at Home Depot before you buy from Lowes - I found alot of things cheaper at Home Depot. I noticed their sales on lighting products were much more deeply cut than Lowes (from expensive down to dollar store prices, and they sell out fast)!

Great store, great employees, but they appear to require masks for employees. Not shopping there until that type of behavior stops.

Love going to home depot. The fresh wood smell is awesome and cant wait for the garden plants to come in.

No washes in stock. Gonna take 2 to 3 weeks before warehouse can deliver. Un exceptable. But yet they have plenty of them is what I was told. I went some where else. 2 day delivery.

We could not find what we needed and after 15 minutes of waiting for assistance, we left and went to Lowes.

The man that helped me was really nice and I didnt get his name that he had an artificial arm that he knew exactly what he was talking about and he was very nice very friendly thank you so much

Great place to find home improvement

Hickory home Depot as usual theyre always someone there to help when looking for something

After pushing 600 lbs of concrete blocks all the way through the store, I went to get my truck and found somebody had unlocked the back door. Two employees had been !standing there when I loaded up my cart with no help and I told them where I was parked right outside of the back door. Nobody offered to unlock the door for me. You really need to work on your customer service.

I purchased a tarp and a portable ac dc charger battery to use for camping. When I walked in the Customer service desk asked if they could help me, they recognized my explanation and sent me to the right aisle. I found one that satisfied me, it was on sale, I picked up the tarp, and was checked out and back in the car in a flash. One happy camper.

I went to buy some flooring and Darren was very helpful. Whatever y’all pay him give him a raise. Lol

I love shopping at Home Depot. The employees always ask me if I need help finding what I need.

Great choices on products at a good price!!

Decent home depot, it is better than other home depot stores, like Gastonia, and Wendover rd store in Charlotte...

Needed some stakes to mark an area in my backyard. I got immediate help where to locate them. Found them quite easily and the lady at the checkout was very helpful and friendly when I checked out.

Had to wait for help. Employee tried to answer my questions, will have to take someone who can hear better next time

Nice employee s also very helpful everything seemed to be well stocked was easy to find what I needed.

Walked out empty-handed. Them or Lowes just does not sell what Im looking for.

Had curbside pick up order was ready at the time they said friendly service.

Home depot is a ok store even when they fail to take down sale price the day after the sale ends. And I spend 20-minutes of my time counting and stacking Holland Pavers. Get up to the register and Im told sale ended yesterday evening though the sale price is still posted at the items. But my loss and wasted time, and Home depot negligence gave Lowes sales$ Instead of finishing my shopping at Home depot I felt Lowes would be a better place to buy my other items. Them pavers costed me time and costed Home depot $ money $. All is well that ends well! Besides Lowes had a better deal on that new John Deere zero turn mower I purchased from from Lowes. Yep Home depot is a good store, when theyre not wasting my time....

Very polite and knowledgeable.

Not very impressed with the flowers for planting outdoors. Many looked neglected and dried up

A good place to go for all your hardware needs. Nice,clean, and friendly atmosphere. When i was there it looked as if they were following all the guidelines and wearing masks and social distancing.

Great location easy to find employees actually help you instead of hiding or just pointing you in the right direction they will take you to the item your looking for

We bought a refrigerator for my grandmother. They delivered it on May 1, 2021. The delivery guys were rude. They did not know how to hook up the icemaker to the wall and then they was not going to haul off her old refrigerator after I paid for them to do it. Now not even a week later the ice maker is not making ice and water is leaking into the freezer. I will never order anything else from Home Depot!!!

Just picked up a freezer and the girl who brought it out was incredibly rude. She said she had been yelling my name but was actually at another parking spot. She said, “I was yelling your name, God did you not hear me? Bless it, taking all day.” Terrible personality.

Clean if disappointed in checkout situations. But umderstand staffing issues.

Good place for diy projects.

Employees were cordial and helpful. Thank you and God bless you all.

I used the app to find the aisle of the items that I was looking for. I found most of what I needed. One item was sold out. The cashier was very nice and very helpful.

I went there to buy a Echo leaf blower. Ask for help because they are locked up. After 30 minutes still no help. Bought one online instead and not from the home depot! People like to look at the product in the store before buying, but it looks like stores dont care anymore. Sad!

My go to hardware store. The staff is always friendly and willing to help, and the store is never a mess. I’m in here what seems like daily, so the fact that I get consistently good service is a good sign!

Great customer service 👏

Not too busy or crowded. I was able to get what I needed quickly and check out through the self check very fast. The self-checks were very clean and sanitized, and everyone was wearing a mask.

Found what I needed with out having to search and look for someone who works there

Great tools great deals.

Always well stocked not like Lowes

I would prefer this store on all things for your home. Great prices

Able to get into tutorials appliances everything

Watch the deals of the day you can save a lot of money

Great lumber selection.

GREAT PLACE TO SHOPLOWER PRICES ON EVERYTHING .

Dont expect costumer service. Everyone seems like they dont want to work. I placed an order two weeks ago or so. Today a little earlier than 9 it arrives and I was told wait an hour and it will be ready. Drove 45 minutes at 12 just to give more time and low and behold not scanned. Im going to Lowes.

Friendly but needs to be more honest. I bought a tree that was on sale but not in store with a delivery promise of 4 days that ended up being a possible 2 or more weeks wait so I ended up paying twice as much for another tree so I can have it by Thanksgiving. Otherwise a good place to shop

I purchased a sleeper sofa which shipped to the store for pickup. Based on the online description, we thought it would fit in my Honda hatchback, but the box was just a bit too big. The Home Depot curbside pickup team was gracious in holding the box for another day, and I was able to rent the Load-and-go truck from the store to get the sofa home. Great customer service all around!

People were all helpful. Not busy.

Nice people help you put things in your car

Home depot always does a good job of being helpful and good products. A guy named Evan is pretty awesome very polite and helpful!

I placed an order online and had an email receipt with the order number, product number and picture. The girl at the return counter would not return the product. She was not helpful at all and instead of calling a manger to see what was wrong I had to ask for one and with protest she called one manager and they were busy. I left and went to Lowes and did my shopping that I was planning on doing at the depot that would have been around a $500 sale. We do many diy projects and spend tens of thousands over a years time at home improvement stores. I will think twice before shopping here again. Hopefully corporate can help me with my return otherwise I will put in a credit card dispute. Complete disappointment today. **UPDATE - No issues with calling corporate to process refund. They even had UPS pick up the item. Ultimately this person costs them money because HD has to pay for shipping and pickup rather than just returning it in the store.

Went in priced windows limited quantity on replacement windows now one asked to assist.left without answers.

Friendly people work here and are ready to assist you when you need someone. Cashiers are friendly and our knowledgeable about products in the store.

Good service and friendly staff. Home depot is well stocked. When you enter the shop alot different from many others.

Went in, asked the guy pushing the carts in about an item. He didnt know, so he asked a girl working the refund counter. She pointed to an asle ( picking with the guy trying to help me)and told me to go that way. Instead of walking with me. I walked away sayiny a few words about the group af girls. When I got there, a different guy helped me get what what I was looking for. Not happy with Home Depot. To those who helped me, thank you. To those who didnt, rude young ladies, grow the heck up. I hope this store sees my post.