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Verizon Authorized Retailer - Star Wireless
13 Front St, Hempstead, NY 11550, United States
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Verizon Authorized Retailer - Star Wireless

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Wi
Review β„–1

I had a great experience last night with Harry at (13 Front St Store) far better than any Verizon branches that I have been in the past. Harry was wonderful, very knowledgeable of the products, professional, helpful and was never tired of answering my questions. I came to the store only to upgrade my phones but since I was so satisfied with the overall service Harry convinced me to purchase some accessories, with that said Harry surpassed my expectations, outstanding and he is a very good asset for the Verizon company. Last but not least, Shaq was super helpful as well, very knowledgeable, exceptional and courteous. I would recommend this store to anyone. πŸ‘

ja
Review β„–2

Not a good selections of phones available, and only one phone was available to actually handle. The salesman was very knowledgeable and presented enthusiastically. The store can obtain any phone you would like within the day if it is not in stock. We purchased phones for my parents at a great price and the salesman customized their phones and apps according to their needs.

sh
Review β„–3

When going to Verizon to upgrade phones I’m always anxious because I’ve been to multiple locations and haven’t had a great experience. I went to this location and had an exceptional experience. Not only did I upgrade my phones but I also got accessories which I never do but had to because the service was astronomical. Harry was very knowledgeable and helped with me all my questions and concerns on another level. He has a lot of patience and was very nice. Shaq was very professional efficient and nice also. They both made this process as easy as pie. I will not think twice going back to this location for anything because of them.

Ma
Review β„–4

You guys are the best . Got the best service here and all the questions have been answered. Very good customer service.patience and kindness. They actually work on your bill to get it lower. Make us feel to stay with Verizon forever. Manager has the great personality. Would recommend this store to everyone.

Ma
Review β„–5

Good service

he
Review β„–6

Priyanka knows how to deal with the customers. Very knowledgeable. They work for the things beneficial for the customers. I like to come here. Please do visit the store and experience the great service . I got the new phone and my bill is reduced even after getting the new phone.

Gr
Review β„–7

Great service , never had such good service. Im 76 years old and i dont know how to use a phone and she was extremely patience and explain everything. I would recommend this location to anyone. This is the best

Fe
Review β„–8

I needed fast service to watch videos and listen to music on my hour long train commute to work every day. Jay, who also has a long commute himself, shared his opinions on phones and set me up with unlimited super fast data and an awesome phone with an incredible picture. My experience here was unlike any other visit to a cell phone store. Jay went out of his way to show me everything about my new iphone and some great apps to listen to music. I will never go anywhere else but this store.

S
Review β„–9

Came to this Verizon location looking to switch phone carriers. Jay and Priyanka assisted me in this process and made it a super easy transition. I received exceptional customer service, they ensured everything i needed was taken care of and answered all my questions. I highly recommend this Verizon location!

Jo
Review β„–10

I think the service thus far is excellent. I would recommend to everyone that to come enjoy the same hospitality. The sales associates were great.

Do
Review β„–11

The customer service at this location is great. They take their time to work with you and make sure understand what you are doing. I would rate them 11 out of 10.

Sh
Review β„–12

Great Customer Service, answered all questions and made getting a new phone such an easy, hassle free process !

Su
Review β„–13

I came to this store with my phone problem. Priyanka handled my problem beautifully. She goes extra miles for the customers and they have free classes for the customers who wants to learn new things in their phones. She is an asset to the company. Love love love this place. Highly recommended. Great customer service.

Na
Review β„–14

Love the new store. Always helpful. Can go in for any question and they solve everything very quickly. Priyanka is FABULOUS!

Mi
Review β„–15

It’s been a pleasure coming here. Definitely coming here again and again. Come to this store next to Dunkin’ Donuts. People here are wonderful and very easy to speak with. Took care of all my phone needs

Ba
Review β„–16

I appreciate all of the time, patience and efforts that Priyanka has given me. Upon the loss of my cell phone, Priyanka found all my contacts and e-mail addresses. I’m so grateful to all of the help that she has given to me. I will always come to see her for payments and assistance. She is a valuable asset to Verizon.

Er
Review β„–17

My experience here was great. Very well informative by the representatives at this store location. Highly recommend

ce
Review β„–18

Visited the Hempstead Store on Long Island. Priyanka was so professional and patient. I was going to leave Verizon but she was so knowledgeable and fought hard to get me substantial savings on my account. I am very happy i met her and now look forward to staying with this Company. Good job P....I will bring all my friends here now.!!!!

Ma
Review β„–19

Excellent service! Capable sales team. Extremely nice . Would recommend this store to everyone

Ca
Review β„–20

I had a fabulous experience at the Verizon Store in Hempstead. I went in to inquire about the unlimited plan and the sales manager Priyanka was extremely helpful. She quickly helped me refine my plan to save me money. She was professional, courteous and knowledgeable. I strongly encourage anyone to visit this Verizon store.

Cr
Review β„–21

They help me out great. Got 4 new line and they made the process go so easy and quick for me.

ma
Review β„–22

Came to this new store at the corner of front street near dunkin donuts. It is very inviting and attendants jay and priyanka are very helpful thoughtful and courteous. They have all the new phones and they work out very good discounts and promotions. I will definitely refer this store to any and everyone .

Jo
Review β„–23

It was a very interesting experience;the staff was friendly, helpful and very knowledgeable. I would recommend anyone to this store..

Ke
Review β„–24

First time a Verizon Store EVER bought me Coffee! This Brother-Sister team has performed Very Well as an Authorized Trailer for Verizon, in the Long Island Region. Fantasic!!

Gl
Review β„–25

Excellent customer service! They were very patient in answering all my questions. I would highly recommend them to anyone!

Mi
Review β„–26

They were very helpful in get me set up with my new phone and iPad. Friendly helpful and knowledgeable. I would recommend them to anyone looking for a new phone

ri
Review β„–27

Do not go to this store by any means to purchase or sign up to verizon. I was a long long time sprint customer. I came to this store in July and they offered me an insensitive if I switched over to verizon they would give me 200 per line I switched over after 30 days of service. Its now been nearly 90 days of service and I call verizon to see where my 400 was and it seems they have never processed this when I switched over. Not only did I leave sprint which I have been with for over 10 years. But now I am paying more monthly and never received the 400 gift cards. This was the worst customer service I have ever seen in my life and delt with. Stay with what ever company you have do not go to Verizon!!!

do
Review β„–28

Great thank you so much ,,,this was my second time here ,very helpful nice took care of me me totally,,thanks again I will be back for any of Verizon needs

An
Review β„–29

Very good 5 stars .knowledgable , friendly and very inviting. Love to come here

Ni
Review β„–30

Look, Ive been thru alot of stores for wireless but I have say this sales associate named Jay is THE BEST! Very good at what he does trust when I tell you!

Ch
Review β„–31

Ive had the best service with this company, came to upgrade and add a line somehow we ended up having to be stuck here for 3 hours plus but they remained calm no matter how angry i got and got this resolved in the best timeframe they could, Justin, Eric and Sivesh ate the best sales men ive dealt with. Very pleased with my service.

Ca
Review β„–32

Excellent attention

Ba
Review β„–33

The customer service representative was very helpful and knowledgeable of my concern.

ma
Review β„–34

Excellent service, very helpfull, knowledgeable and friendly staff l, I would recommend anyone to this location.

Pa
Review β„–35

Priyanka was fantastic very patient not only with me but other customers as they come in, her mannerisms was out of this world

AN
Review β„–36

This Verizon store is by far a 10 star. The representatives here have exceeded my expectations, and my family and I would recommend any and all of our family and friends to visit this store, because customer service is best here.

Mi
Review β„–37

Priyanka is the best representative I have dealt with in Verizon. She helped me with everything and answered all of my questions. I will only deal with Priyanka from now on.

La
Review β„–38

They help us out a lot. Thank u

Sh
Review β„–39

Horrible company. They over charge on phones and are very pushy on products and services. I recently found out they are a third party store so that explains it. Stay away and go to a corporate store.

Fe
Review β„–40

Im very happy this place,Very help full πŸ˜€

Ja
Review β„–41

Very satisfied with the service I got thank you

Li
Review β„–42

Very helpful was very nice would visit again...

Sa
Review β„–43

Best customer service friendly and knowledgeable staff

Li
Review β„–44

Very helpful, understanding,a pleasure to do business with.

Al
Review β„–45

Nice friendly atmosphere,very friendly n helpful.

hi
Review β„–46

Excellent service and professional staff.

Ge
Review β„–47

Very helpful. And friendly.

Os
Review β„–48

Good service, staff are friendly and knowledgeable

Pa
Review β„–49

Staff goes the extra mile to make sure I was taken care of! This is now my go to Verizon Store.

Ed
Review β„–50

Excellent.

Ca
Review β„–51

Amazing customer service!!!!!!!!!

An
Review β„–52

Very happy with the service the boys are very friendly. The jeremy boy is very attentive so I recommend the Verizon store and services

al
Review β„–53

This store has the best service here in hempstead ny! The employees are well respectable and know what they do!

Ra
Review β„–54

The best of Verizon in customer service. They solve fast.

Information
21 Photos
54 Comments
4.8 Rating
  • Address:13 Front St, Hempstead, NY 11550, United States
  • Site:http://www.verizonwireless.com/
  • Phone:+1 516-483-6000
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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