Worker did not really want to do anything and was not knowledgeable of when phones were coming in. Manager wasnt any good either. They did not have any promotion phones and they were useless.

I recently found out that Kim is no longer working at the MetroPCS store on Broad Street. I am very upset with this. I have been dealing with her for years. For some reason she is being moved to the store at the Laurel Mall. I cannot understand how management can make such a decision when she is the best worker there. She is always very helpful. She is very knowledgeable. You will not meet a nicer person. I will be going to the Laurel Mall from now on to continue to do business with her. I highly recommend if you have MetroPCS or are looking for a cell phone to go to the store at the mall and ask for her. She will help you with any questions or problems you have.

Ive been a customer for over 2 years and Ive chosen to rate this establishment at 5 stars for the simple reason of professional, kind and caring service provided by a worker there by the name of Kim . Over the course of my 2 years as a customer, she has helped me, and my fiance with anything that we needed. Shes excellent with helping with our phones when a problem may have occurred, our billing, and always with a smile and a friendly attitude and a level of respect that makes you feel welcomed. Weve been informed that she will be moving over to Metro PC in the Laurel mall in Hazelton now. We will continue to work with her as our Metro pc provider due to her outstanding service that she has always given us. Its worth the trip, and worth the time. If youre a consumer who is looking for a experienced service provider, I would HIGHLY RECOMMEND you go over to the Laurel mall and if your looking to go with Metro pc, then ask for Kim. I promise...you will not be disappointed with her service, her help, and I guarantee she will make your purchasing experience a great one that will always bring you back.Best of luck Kim...see you soon!! 👍👍👍👍👍

Very quick and fix my phone. I know not to put any more apps. She was able to find a bunch of virus on my phone.

Cant really give you my experience because when I used Google have arrived there at approximately 7 oclock supposed to be open until 8 But when I went by the directions on the website for that particular store it continue to take me to the art store when I finally did find it at 746 they were closed. I was going to switch phone carriers, But now I will but just not with you

I would never deal with T-moble ever again, promised me service in my area. spent 2 hours with customer service making changes. Drrove 40 back to store only to find if I wanted a refund I had to give up my phone # So I paid 98 dollars for 19min of service, called a supervisor and got ptot on hold and then hung up on.. not worth the hassle!!!

They dont really speak English here. Good thing I understand Spanish

The employees were very knowledgeable, friendly and courteous. It was a pleasure speaking with them.

Great service near me

Amazing staff and services!

A rude Dominican girl was at the desk and she gave us one word answersand was not helpful and was rude, worst customer experience ever witha phone provider.

The associates that were on could not help me figure out my phone I was disappointed.

Worst customer service they have an ignorant in customer service department

Outstanding customer service

Very nice place

Very nice, helpful staff

Good knowledgeable staff

Good Service

Could be better with help

Awesome

Great experience

Service in this area not very good

Great deals!

Cabela

Needed some help

Good

Although they did not have what I was looking for, in the same way, I was satisfied by the good treatment of their staff

I cant complain, so far good service.

Good attention

Very good

For the service that is very good

Very attentive !!!

Well