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Capitol Transmission & Auto Care
29 Newfield Ave, Hartford, CT 06106, United States
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Capitol Transmission & Auto Care
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Dh
Review β„–1

Outstanding service!!! πŸ‘Explained in detail everything that needed to be worked on and no hidden charges. If you’re looking for a great transmission shop, this is the place!

ke
Review β„–2

Very professional, very friendly, and accommodating. I needed transportation while my car was being repaired and they provided a loaner car. Work was done to my complete satisfaction

Sc
Review β„–3

Great service! Definitely stand by their warranty 110%, even if owner exceeds vehicles performance. Searched out, fixed and replaced parts to make sure vehicle in top performance. Thanks.

An
Review β„–4

My rebuilt transmission is better than the original, car is running great and very smooth, thank you Capitol Transmission!!

gw
Review β„–5

My clutch gave ( after many years of service) and Paul and Brian were great getting me back on the road with my vehicle running like new! Highly recommend! They are honest, professional,pleasant, true to their word and do great work.

Am
Review β„–6

I really enjoyed working with Capitol Transmission. They offer a service where they will set up a kind of payment plan and store your vehicle for you until you are able to pay your bill in full. I dealt with Paul and he was very kind and patient on the phone and in person. I appreciated his clear and matter of fact way of explaining things. I even tried to get some free advice (hey, I’ll take what I can get) and he was more than happy to oblige and chat for a bit. You can definitely feel good about bringing your vehicle here!

Eu
Review β„–7

My name is Jeannie. I have used Capital Transmission several times. I have used them for big and small jobs. Brian and Paul have been amazing. They have always been fair, worked with me and always made sure I was a satisfied customer. They go on beyond their way, but the most important thing I can say and value is their honesty. I will continue to use them for my servicing of all my cars :-) thank you guys for always being their for me!

Ka
Review β„–8

Highly recommended by another auto service repair shop greatly appreciate the recommendation. Capitol transmission really came through for me made me feel very confident in the quality of there service. Much respect guys and thank you Kashae Whatley Green.

Ca
Review β„–9

These guys are awesome. My car broke down with transmission problems. I had it towed to their site based on others recommendations. The identified that the issue is the transmission, but then also took the added step to call a dealer and find out if it was still under warranty. They called to let me know that it was and that I should have it brought to the dealer instead. You dont find this type of honestly and integrity often, these guys are great.

St
Review β„–10

After having a negative experience at the dealer where I bought my truck; Capitol Transmissions came to the rescue and was able to repair my vehicles transmission with a sense of pride and professionalism you dont see every day. I realized this when I was at my worst and it gave me peace of mind that I left my truck with the right people. It was ready within a week and their guarantee on their work made it a no-brainer. Thanks again!

De
Review β„–11

I had my 2008 Ford Escape transmission rebuilt by Capitol Transmission in February of 2019. I was very satisfied with the job. Brian and Paul were friendly, professional, and extremely supportive. Their price for the rebuild was the lowest of two other transmissions shops that quoted me.In November of this year, I took my Escape to a well-known brake shop because my front brakes were locking. This shop was expensive, yet could not guarantee that their service could rectify the issue. I decided to call Brian at Capitol Transmission, he told me to bring it over, he checked a few other things, and then opened the brake lines and everything was fine. Might I add that he did all of this at NO CHARGE!Last week during a snow parking ban in my town, part of my exhaust system detached, my own motor club was extremely backed up due to the aftermath of the storm. While I was waiting for them, Brian called after I sent him a video of what happened to the exhaust and to ask if I can have my Escape towed to Capitol. Brian called his own towing company and had my Escape brought to the shop. They reattached the exhaust pipe at NO Cost to me! I asked why no charge? He said that this is what we do for our customers! There is so much more I can tell you about this wonderful family-owned business, and the extent of their generosity to me, but I’d need another full page to do it. I highly recommend that you take your vehicle to Capitol Transmission, they will take care if your vehicle and you.Delores

Su
Review β„–12

I am very pleased with the work done on my car. Paul and Brian are great to work with. The repairs were done right away and the big benefit is the warranty they provide.Will definitely go back!

Ab
Review β„–13

There are still honest, courteous people in the world. I will be recommending Capitol Transmission to anyone I know for their prompt, down-to-earth, and quality service. I was expecting that my transmission would need to be replaced, but Capitol found a problem that another mechanic missed, and it looks like I wont be spending an arm and a leg after all. Brian was fantastic and made the whole experience a pleasant one. Seeing as I typically get acid reflux dealing with car mechanics, Id say this was a welcome change. Highly recommend!

Ge
Review β„–14

Paul and Brian were very helpful in determining the severity of the issue we had with our Mini Cooper. Their professional approach and friendly interaction were a refreshing a reassuring part of my experience with Capitol. I will be calling these guys next time I have a problem! thanks, guys.

Co
Review β„–15

They were able to help me resolve an issue with a transmission warning light and were extremely professional and helpful through out the process. Highly recommend!

Ja
Review β„–16

Capital Transmission was highly recommended by a friend. He said theyd take good care of me, and boy was he right! When my car wouldnt reverse, I had to get a tow to Capitol Transmission. They figured out the problem was a recalled defective part. They were able to get me moving again so I could drive the Dodge to the Dodge dealership to get the defective part replaced. They were professional, very friendly, and didnt charge me for what they did. Its a family atmosphere there. And all the guys were very nice and friendly. Thank you Mike and Paul for the great service! Ill definitely be back in the future.

Mo
Review β„–17

Capital Transmission and Auto are a very helpful and trustworthy place to go to for all your car needs .Their service is very courteous, honest and down to earth .Paul and his associates show a very professional attitude with all their diagnoses and advices .We highly recommend their business for all of your automobile needs and requirements.Thank you Paul once again for all your help.Merry Christmas and a very Happy New Year .

Wi
Review β„–18

Great place Definitely and highly recommended this place to anyone that needs work on there car....they have professional workers and great prices!!!!! Definitely great place!!!!!

Gr
Review β„–19

Great service on transmission and unrelated problem. Everything was timely and handled professionally. The work is excellent.

Al
Review β„–20

Top notch service in every way. I had extra problems with the transmission but they were fixed and my truck runs great now. It took a long time for me to get my 2000 S10 truck back but that was due to the pandemic. Paul and Brian take the time to explain what is needed and what they did and answer all questions patiently and promptly. I would recommend them to anyone who needs transmission work done.

Ca
Review β„–21

I went to Capital for a repairs on my transmission which I thought was gonna be major but it turned out It was minor, they were able to do the repairs quickly and efficiently, I had my car back within a few hours . It’s been a couple months now and my car is still running in perfect condition. I absolutely recommend them for their prompt, professional and efficient service.

Ju
Review β„–22

We got away from using Capitol over the last few years thinking we could find someone as good local but thats not the case. Were back because these guys are the best! The work is great quality, delivered on time which is hugely important to a commercial business like ours. Everything was exactly as promised. Thanks Paul!!

An
Review β„–23

Many thanks again to Capital Transmission and the crew. This Hartford mainstay has been around since the mid 1930s and its clear why. Knowledgeable, dedicated, and professional service second to none. Thank you again to Paul, Brian and their team. You have rescued us once again!

Tr
Review β„–24

The transmission on my 2012 Toyota Sienna van started slipping in cold weather and needed a rebuild at only 89,000 miles. This was a huge disappointment! But the low pressure approach, solid reputation and professionalism displayed by Paul and his team made my decision much easier and less stressful. I checked with my local Toyota dealer but the transmission replacement they offered cost more and only came with a 1 year warranty. The 3 year, 100,000 mile warranty and strong recommendation from my local mechanic made it an easy decision to go with Capitol.

Ad
Review β„–25

Very honest and solid small business. I highly recommend for anyone who has any car issues.

Sc
Review β„–26

I cant say enough about these guys. After spending $1300 with others, trying to figure out and solve a problem with my Explorer, scheduled to leave for a very long road trip on a Monday, I found myself in this shop on Saturday morning, desperate for answers trying to keep hope alive that my family and I could still go on the trip with a later start. Long story short, Paul and Brian figured out the problem, made it a priority to get my transmission rebuilt in a very short time and I had the car back, better than ever, on Thursday. I highly recommend these guys: honest and willing to go the extra mile! They saved the family trip I had planned for 5 months!!!

An
Review β„–27

You guys done a great job and let me know the truth about dealerships especially Main Street Auto he put that car back on the lot for $5,000 with knowing that the transmission is going to go in the day now that is a bad business man business practice in shady sheisty please dont never deal with this guy because he sends the cars to you guys hoping that youre going to check it out and say that its okay but you done very well by me I give you five stars and I will do business and refer you to all my friends and associates and colleagues thank you very much Anthony little and associates

St
Review β„–28

Paul and his team are a pleasure to work with! They needed to order special parts to completely take apart and rebuild my transmission. They talked me through the whole process, set clear expectations in terms of price and how long it would take to repair, and now my car runs perfectly. I appreciate their professionalism and highly recommend working with them! 10/10 service and quality.

la
Review β„–29

Great service and reliable work .Brian and Paul were very friendly and amazing . They did a nice job . They worked hard to get my car fixed and get in perfect condition. I strongly recommend this place !

Je
Review β„–30

Its been about a month now and my Jeep Patriot drives like a dream. My transmission went out and I did not to mess around with business that did not specialize in transmission work. They also fixed a CVT Acceleration problem on my Jeep. Great work overall. My total cost was around $5,000. I researched the best transmission repair places in Connecticut and had my car towed over 50 minutes to this place if that says anything.

To
Review β„–31

Very helpful and professional!

An
Review β„–32

The service at Capitol was exceptional from start to finish, the staff and Paul / Brian went above and beyond to help us with our cars needs to our 2007 Nissan murano and help me save lots of $$$. They went far beyond expectations, great service and very honest, definitely will recommend to friend and family.Thank you guys! you are the best!!

Da
Review β„–33

Dropped my car off for major repairs. The price was reasonable and under the average cost. Provided me with a loaner while the work was being done. Additionally while they had it apart they repaired other problems without charging me for it. I recommend them to anyone as a first choice in major auto repairs.

In
Review β„–34

Hearing that your beloved car needs a transmission is never a good day. However, Brian, Paul, and crew completely took car of us!! They were beyond professional, great price, and extremely customer service oriented.... which is rare today! The repair came with a great warranty and they did excellent work and were very honest. I loved the experience we had with Capital Transmission!

Wi
Review β„–35

I have known Capital transmission staff for over 30 years. Paul and his team provide exceptional customer service and work!! I have been other places and no one can compare to the work and warranty that Capital Transmission provides. I can say my van drives like new I highly recommend Capital Transmission. The best transmission service in Connecticut.

Ga
Review β„–36

Ive done business with them for over 8 years and have recommended them to friends and family. These guys operate with a leval of professionalism and friendliness that sets them apart from the rest. If youre looking for quality work and trustworthy professionalism pay these guys visit, you wont regret it.

Ja
Review β„–37

Firestone told me I needed to replace my transmission, but Capitol was able repair it for less than a quarter of the cost to replace it! They were knowledgeable, friendly, and did the repair quickly. 10/10, would recommend!

Ta
Review β„–38

HIGHLY RECOMMENDED!I was referred to these guys from A DEALERSHIP who spoke highly of this company. I told them my concern with my vehicle (making a noise underneath the carriage) and how other mechanics didn’t know what was going on or said they could not find the issue. These guys knew exactly what it was (even with the 1/2 description, explanation I was able to give) right away. Even though it was recommended for me to go elsewhere to repair my vehicle i DEFINITELY disagreed seeing that Capital Transmission took the time to find the problem. They were able to fix my vehicle in no time. And when I say I don’t hear a buzz, rumble, rattle!!! I bearly hear the car start up! Amazing!!! I will be returning back very soon for more service!If a dealership is referring CAPITAL TRANSMISSION...it’s because they are definitely worth it!

Ma
Review β„–39

Needed a transmission for my Ford truck. Shopped around. Found that Paul and his crew at Capital Transmission had a reasonable price and time frame as to when they could complete the job. BUT - hands down they offer the absolute best guarantee out there. They did a great job and were super to work with. Highly recommend.

Sh
Review β„–40

My car was the third in my family to need transmission/repair work this year. We all had positive experiences where we were kept informed of the problem, cost and time involved. As new findings impacted the scope of work, we had a call from Capital Transmission. Great to work with. I learned they do general cat repairs as well.

Ei
Review β„–41

In August I was getting ready to leave for vacation. My car starting making a noise that sounded like my tire was going to fall off. A family member suggested that I call Capitol. I brought my car in explained my situation my car was fixed that day and I was able to go on my trip with no worries.Just recently I was on the highway when I lost power and the engine light was flashing. I knew right away where I was going to send my car....CAPITOL TRANSMISSION....Brian called me with bad news and good news. Bad news my engine was blown. Good news it was covered by my warranty. Brian went above and beyond by calling Hyundai found out it was covered. I am so GRATEFUL to know I have someone I can trust with my car. Its not fun being a single female with no knowledge when it comes to automobiles. NICE TO KNOW THERE IS SOMEONE I CAN TRUST!!! THANK YOU AGAIN CAPITOL TRANSMISSION YOUR THE BEST!!!!

Ma
Review β„–42

As a single woman, short, and with grayish-white hair, my past is littered with car mechanics who were less than honorable. My current car mechanic (Burhoes in Bloomfield) told me that Capitol Transmission - a family owned business - would do right by me.I arrived early, before 7:30. Two mechanics, greeted me on their way to the shop. I looked carefully at the store front. A pegboard with paper orders...neatly arranged. The desk was neat, orderly, floor swept. A wall with notes from grateful people...would I be among them?It turns out the transmission was fine. My car computer was the problem.The computer is no longer made by the manufacturer...but they found one they thought was reputably rebuilt. The cost came in at half that of a new transmission. I received a one-year warranty! They back their work!While I was there, a tow-truck driver was bringing in a car. Paul was adamant that the driver be given a generous tip for his work. That spoke volumes to me as well.Dont hesitate to use Capitol Transmission. They are respectful, approachable, and handled my car and me as if I was a friend of the family. Thanks guys!

L
Review β„–43

THE most honest and friendly people in the automotive repair business I’ve ever met! Took my car in the same day to diagnose what was wrong with it and I didn’t pay a penny for it! I appreciate Capitol Transmission! Thank you Paul and Brian!

Ar
Review β„–44

Paul and the team at Capitol are the absolute best. From the start, their professionalism impressed me and continued right up until the completion of the job. I had gotten quotes from other transmission shops that were sometimes as much as $700 more than what Capitol quoted me. To say the least, I will be recommending them to all my family and friends for quality work and fair pricing. (Clutch replacement for a 04 Toyota Tacoma).

Da
Review β„–45

A friend recommended them highly and I was surprised because I have worked nearby for almost 30 years and am so sorry I hadnt known about them till now. This is a top notch shop...you know you are dealing with professionals when you can nearly eat off the floor in the garage bay. They are neat, tidy, incredibly adept, and just regular people. Their competency shines through. I cant say enough about them...Im hooked and will be there forever more. Thank you to both Paul and Brian for making me feel at home.

An
Review β„–46

I took my 2000 Chevy Blazer to two other shops in my area. One said my burned up wiring harness issue might lead to computer and transmission issues and I should consider junking the car. The other shop only had one guy capable of working on wiring harnesses and he was out indefinitely so they refused the job. Their estimate was over $1000 to start based on labor hours.Capitol BEAUTIFULLY FIXED the wiring harness and charged less than both shops estimated by a LOT. They got me my car back up and running great! PAUL helped me out. Thank you! -AndrewUPDATE: The transmission failed after about 2 1/2 years. I brought the truck back to them. They fixed the transmission. It is running perfectly! Paul handed me the keys and said. You are all set.

Dy
Review β„–47

I am not a β€œcustomer” of Capitol Transmission & Auto Care, I simply called with a few questions on a possible new car purchase. I am so impressed with the genuine courtesy I received during the phone call. I wasnt rushed off the phone, everything was explained thoroughly and my questions were answered.It feels really good to know that honest people DO exist. Thank you, Capitol Transmission, for making my day more positive!

cj
Review β„–48

Two things make Capitol Transmission and Auto Care shine.Their mechanics are excellent and really care.Above all they are HONEST....which I found to be rare in the auto repair industry.I found their honest a to be 5 stars. theyll do the work needed and not try to add unnecessary items.I cant say enough about Brian...I traveled an hour and a half just to have work done there, its worth the piece of mind.you guys are the best and Ill never stop putting the word outCarl Richichi

Ly
Review β„–49

Paul and Brian were a complete blessing during what can be a stressful situation, when your vehicle needs repair. Though I did not get any work done, they were extremely pleasant and informed me of everything I needed to know. I will definitely return for future service if needed!

Br
Review β„–50

If your looking for a car doctor that is1) Intellectual2) Professional3) Reliable4) Reasonable when it comes to Prices5) Respectful6) Understanding7) Honest8 ) Loyal with a tranquil, immaculate and organized environment ...Please; Go see Paul Sr, Paul Jr, Brian and Staff at Capital Transmission.In all my years looking for a great place to service my car this by far the best price in CT.Any Service done to my car by Capital Transmission I leave satisfied and happy and if your not happy they will work on your car until you are.Thanks Capital Transmission for bringing my car back to life. Job well done πŸ‘- Torrie Gilliard

Sa
Review β„–51

Working with Capitol Transmission has been a very positive experience. You will not be disappointed while working with them on behalf of your car. Always know you will treated with honesty and integrity while never compromising on the quality of work. It is also very nice to see the local baseball teams and womens softball that they sponsor.

De
Review β„–52

Paul and Brian were wonderful! They diagnosed the issue with my car as likely being under warranty, and then called the dealership to advocate for me. Honest, kind and very good at what they do.

Ha
Review β„–53

I realize that there is not a worse car problem than an intermittent condition that wont fail when the car is brought in the shop. In my case Paul just refused to give up without partially disassembling and testing everything and even replacing a probable cause switch. After that he returned my car at NO charge.My family has been using capitol transmission since the 80s. As far as Im concerned, there isnt any other outfit with a really professional workforce but also has always had a family feel with total honesty that is hard to find anymore. There NO transmission patch jobs at Capitol.Thanks again Paul …..Harry Baldus

Je
Review β„–54

I had an amazing experience at Capitol Transmission. Both Paul and Brian were so wonderful. Not only do they give excellent service, they are also extremely pleasant to speak with. I highly recommend!

Mi
Review β„–55

This story began as far back as in 1994 and as recent as July 2019. My first car was dying and it limped into Capitol Transmission & Auto Care. Brian looked at my old beat up 87 Ford Expo and shook his head in disbelief. I was in love with my car, and the transmission was failing, it barely moved. It worth no more than $500.00, but I needed that car to get to school and work. Brian worked it out for far less than the real cost....Fast forward to 2019. My 2009 Nissan Rogue stopped on the highway and again I found the best Transmission shop in all of Greater Hartford! Again Brian/Paul gave me a price which bettered the Nissan Dealership by over $2000 and a warranty that was again far superior than the dealerships. After the repair was done, I heard a noise in the back as I made turns. Brian again like an angel, took the time to fix an UNRELATED PROB;EM , the rear differential. It needed to change. Brian/Paul from Capitol Transmission Auto care came through like the Undisputed Champion of the Transmission World. He fixed the prob lem FREE OF COST!! He not only save me a bundle, but he saved me my sanity. So, If you have any transmission issues, for hospitality, service and an excellent service job, look no further for the best quality work, Capital Transmission Auto Care, located in Hartford, Connecticut. They are the best where quality and service counts!!! THEY ARE Second TO NONE.

Pa
Review β„–56

I had a blown transfer case and went in for a full rebuild.I received the truck back to find 4 wheel low range was still not working.Paul and Brian told me tobring it right back.After a few weeks and numerous labor hours and parts being replaced at no extra cost to me, a mouse nest was found in the fuse box along with wires which had been chewed to bits.Brian, Paul, and their team fixed all of this damage which had occurred prior to me even owning the truck and refused to let me pay them for my it.I was torn between rebuilding my old case and throwing a junk yard case in the truck to try to β€œget me through” , and I am so glad I didn’t go cheap on this one.Thanks guys!

Sw
Review β„–57

Great people! Good work! Will recommend this guys. My ford fusion transmission fixed in a perfect condition!!!

Co
Review β„–58

Im very happy and satisfied with the service i recieced. The employees made sure that i got my car back in a timely manner. I would for sure recommend family and friends in need of repair done to their vehicle. Thank you guys again for your hard work and dedication.

Be
Review β„–59

This place is awesome! When my transmission went, Paul and his team took care of it in a timely manner and with so much professionalism. Paul is extremely knowledgeable and his customer service is impeccable. I was more than satisfied with the results and would recommend this place to anyone with no hesitation. After my encounter here, its no wonder why this Capital Transmission takes so much pride in their business.

Ed
Review β„–60

Had a transmission event on late Friday afternoon before labor day weekend and they were more than happy to receive the car via tow that Saturday morning as they were already closed on Friday. Took the car in Saturday AM at the appointed hour and checked it out the Tuesday after the holiday. They were very patient as the cost to replace was more than the book value of the car. They were patient as I decided what to do. The easy going approach and customer service they provided me i will recommend them. Eventhough I ended not replacing the trans I would recommend them on the easy going approach instead of high pressure want to make a buck some other repair places would have pushed.

De
Review β„–61

I seldom write online reviews, but I think it is deserved in this case. I could not be happier with the service I received at Capitol Transmission. There are two things I hope to have when seeking out a solution for car troubles: a place that is competent and a place that is honest. I cant stand the thought of getting ripped off. This place is the answer.Paul and Brian are operating a honest, hard-working business here. I trust them to do a good job, and they have with my vehicle. Would recommend them to everyone. Thank you!

Ar
Review β„–62

If you’re looking to get work done for your car and want a high quality job done, then this is the place for you! They’re family owned so its the best option if you’re trying to support local run business. They accepted my cars warranty which was awesome. I had a motor issue, thought I only needed one motor replaced but turns out while they were checking out the one motor they noticed the other motors in the car were not in the best condition. So all 3 were replaced as a courtesy, which was awesome and didnt cost me any extra (since I did have my warranty). Basically, their customer service was great as they answered all my questions. They even kept me informed on the status of my car by calling to give me updates as it had to stay the weekend to have the job completed. Thank you, Capitol Transmission!

Co
Review β„–63

I took my car to multiple shops including the dealership I bought it from and no one could diagnose the problem until I brought it to Capitol. Great, friendly service and my car runs like new!

Sh
Review β„–64

Theyre wonderful! Very understanding and not pressuring at all. I came in to get my truck fixed and there wasnt any extra costs or suggestion list.

sa
Review β„–65

I would like to give out a shout to Capitol Transmission for a wonderful experience. I recently dropped off my truck to have my transmission checked. They concluded that I had no major issue, just needed a transmission fluid change after so many miles. They did not charge me for this service. Its great to have honesty in this world.

Ka
Review β„–66

7-10-2019: My 2010 Subaru with 160,000+ miles making noise. My mechanic had put on new tires a month ago and attributed noise to perhaps transmission problem and sent me to Capitol to check it out. Brian test drove my vehicle and determined new tire noise. Capitol Transmission took care of one of my vehicles 15+ years ago and I had very good results then. Again, Im very pleased with their honest opinion. I would recommend this garage to anyone with transmission concerns. Thank you Brian and Paul.

Mi
Review β„–67

This business and their team are above any beyond any regular repair center. I expect good service and value no matter where I go but these guys in my first interaction with them show they go above and beyond.Highly recommended! I can say Ive never worked with a service center I have liked or done business with twice, nor have ever recommended one in my life, but these guys will gain all my future business simply due to honesty and trust.

Ru
Review β„–68

I RECOMMEND CAPITOL TRANSMISSION !!! I was completely surprised with the level of professionalism and honesty. I had estimates from the Mercedes Dealer and another mechanic on the work that needed to be done on the transmission in my car. I decided to do the work with Capitol Transmission after someone recommended them to me. They looked over my car and discovered that what needed to be done was simply to clean a part in the transmission. What I thought was going to be a $200+ repair ended up being FREE!!!!! Thats right! They didnt even charge me for cleaning out the part. I Truly respect them for their HONESTY and PROFESSIONALISM. They have won themselves a new Client. I will be bringing my vehicle to them from now on.

Ra
Review β„–69

I have a 1969 Chevelle with a TH350 transmission that needed rebuilding. Brian from Capitol Transmission knows cars. He walked me through options and provided a super great price. More importantly, their work is great. He let me see the other cars he was working on and they do all types of transmission work. Not many shops would do that. Most of their cars are newer but they definitely have a mix of old and new. There are not many knowledgeable, reliable and honest shops out there and Capitol Transmission is definitely on that short list of shops. To show you how honest they are, they found some other minor issues with the engine that I would have paid them to repair (valve cover gaskets leaking) but Brian figured out after talking to me I could do it myself. Instead of running up the bill, he told me the issue and let me fix the problem. I would take any car there and know that they are keeping costs down while provided A+ work. If you have any transmission or engine issue, go straight to Capitol Transmission. They are not just transmission specialist. They do it all. Paul and Brian are running a first rate shop.

Sa
Review β„–70

Not the way anyone want to start their day but recently after running errands I got into my Chevy Uplander and it would only work in reverse!!! I had previously did business with Capitol Transmission so we gave them a call. We spoke to Paul who told us to bring the vehicle, which we did. Paul was very professional, explained everything that happened and provided the vehicle in a very reasonable amount of time. The van is running smoothly and quiet. Also, our previous warranty had expired because there wasnt a lot of miles on the van they removed, rebuild and installed the entire transmission for NO CHARGE!!!! Really, who does that? Well Paul and the staff at Capitol Transmission did. I would always recommend them because not only are they professional and timely, they stand by their work and honestly thats worth money spent!!! Thanks again to Paul and everyone at Capitol Transmission

Ke
Review β„–71

I have had my transmission rebuilt on my truck at other facilities in the past. This is by far the best transmission shop in CT! I used the night drop to get the work started and only spoke briefly with Paul and Brian. They diagnosed the issue and I agreed to have them perform the repairs.When I picked up my vehicle the bill was exactly what we had agreed upon, even though some more parts were required to do the job right. Very professional people to work with who stand behind their work 3yr-100,00 mile warranty.

Na
Review β„–72

Well, I knew this place was different when I walked into the customer service area and my eyes were drawn to the pleasing arrangement of very nice transmission artwork including an amazing clock that I can imagine many guys would love to have in their man-cave and I can visualize on the wall of my rec room. It just got better and better after that...Paul, the owner, really understands the meaning of good service. With courtesy and respect he explained options to me and my friend, about repairs needed by my friends car. We went home thinking the car is in good hands and fully confident my friend would have his car back in a day or two as good as new, and for a good price too.We wholeheartedly recommend Capitol Transmission and Auto Care - its number one in both customer service and vehicle service. Truly a winning combination!

To
Review β„–73

These guys are the best. Last summer my wifes van had to get a new transmission when we got stuck returning from vacation just as we hit the CT. border. They came highly recommended and now I see why. They are knowledgeable, professional and were able to get her car back on the road in no time. Just this week my car had an issue and I truly believed I was going to need a new car as my car was not worth investing much money into. Imagine my surprise when I spoke to them the next day and they said it was a simple, inexpensive fix and the car would be done right away. That is what separates the good places from great places - outstanding customer service. That is what you get at Capitol Transmission and that makes them great.

Jo
Review β„–74

We had my husbands 1999 Ford work van fixed at Capitol transmission. They were wonderful! The price was more than fair for the work that they performed the transmission was rebuilt and extensive break work was done. Paul and Brian were professional and friendly. I would recommend them to everyone!

Sh
Review β„–75

I have been going to Capitol Transmission for many years and always had a great experience. The machanics are really good at what they do. Paul and Brian have always been honest about what work needs to be done on my car and doesnt add anything that isnt necessary. I highly reccommend them to everyone. They are amazing.

Ma
Review β„–76

I highly recommend Capitol Transmission and Auto Care. Paul and Brian were professional and diligent. Capitol Transmission extended courtesies that I would have otherwise had to pay for if those tasks were performed by any another shop or dealership. No matter how many times I reached out to Paul and Brian, they were always patient and answered my questions in a pleasant manner. If that is not enough, I received quotes from three other shops/dealerships and Capitol Transmission’s quote was lower and offered a 3 year/100,000 mile warranty. If you have transmission issues, look no further! Take my advice and bring your vehicle to Capitol Transmission.

Je
Review β„–77

I had a transmission rebuilt by capitol for my Ford-E-250 in 2014, unfortunately the transmission went bad after about 1 year and 3 months. I went to see Paul at Capitol and explained what happened. He had greeted me with kindness, was overly apologetic for the short coming of the transmission, and asked me to drop it off immediately. I did just that and without any questions asked, my truck was returned with a BRAND NEW TRANSMISSION!!!! Ive recommended these guys to everyone and I wouldnt take my vehicle anywhere else. Theres a reason these guys are in business and they offer a great value proposition. Honest guys that stand behind their work!!! Hard to find!!!THANKS PAUL AND THE CREW!!!! LUNCH ON ME!!!

Mi
Review β„–78

Paul & Brian at Capital Transmission & Auto were awesome!My car was leaking transmission fluid. They took the car evaluated it and fixed it at a very reasonable price. What more could you ask for! Highly recommend for any auto repair.

Tr
Review β„–79

Excellent customer service. Brian made my day with quick, friendly, quality service. I will certainly recommend Capitol Transmission to others.

De
Review β„–80

As I stepped in Paul addressed me on the spot which was great, he took great care of my car and ensured it was in the right place. Called to let me know he was all set and the car was ready. Great place great customer service.

W
Review β„–81

Capital Transmission was recommended to me by another mechanic about 18 months ago; who was unable to diagnose the transmission issue on my aging foreign car. Brian, Paul and their team are very knowledgeable, professional, and extremely courteous. I was given a quick and honest diagnosis which was far better than what I was expecting. They fixed my car and it has been running perfectly ever since. When I had a transmission fail on an older SUV they repaired it for a fair price and the truck is still going strong. You don’t find this level of professionalism now a days – in any industry!! I had to drop the SUV off unannounced in the middle of the July 4th holiday weekend and they not only gladly accepted it; but they had it repaired by Tuesday morning! They know how taxing car repairs can be and they are upfront, honest, and timely in getting you back up and running!! I highly recommend them and encourage everyone to give them a try. You won’t be disappointed and I bet you will recommend them to your family and friends as well!!

Na
Review β„–82

Hands down most friendly shop around, I for one don’t let anyone work on my truck, and I mean no one, but I had a lot going on and the transmission blew so I decided to give Capitol a shot, and from now on anything transmission wise I will have Capitol transmission do the job. I had an issue about a year after my trans was rebuilt and they were nothing but understanding and nice people to deal with it’s not just a place to have your car worked on it’s a place where you go to have your car worked on and be comfortable and have a great conversation. Thank you Paul and Brian for all your help I will be recomending you to all my friends and family if anyone is ever asking about a shop. Also very reasonable pricing and best warranty around.

Ma
Review β„–83

Had my transmission replaced by Capitol a while back. The price was reasonable but the warranty was what made the decision easy. Dealer offered a 12,000 mile/1 year warranty, Capitol offered 100,000 mile/3 year warranty. Says something about your work if you are willing to stand behind it 3 times longer than a dealer would.

Di
Review β„–84

Always able to get me in quickly. Not too expensive and honest. Took my car in once and came back again. Same awesome experience!

Mi
Review β„–85

HIGHLY recommended. I would go back to Capitol anytime. Amazing service and quality work. Paul really knows what running a business is about; always staying in touch and doing everything possible to keep the customer happy. I had major transmission work done here after shopping around and doing quite a bit of research. I usually work on my car myself, but needed to get a professional to rebuild the transmission. Capitol has superior warranty coverage because they are a superior shop. Im incredibly happy I made the decision to go here. This shop deserves every award it can get. No wonder theyve stayed in business for so long.

Ge
Review β„–86

My 2001 Volvo S80 needed a transmission. Capitol Transmission made an accurate diagnosis and were very helpful in explaining the procedure in detail that would be done on my car. Paul & Brian are professional, honest and very personable. They work as a team to make the customer happy and are always willing to answer questions and help in any way possible. Today they performed a general repair and I am a Very Satisfied Customer !Thank You for all your help,Georgianne

DO
Review β„–87

Paul and staffs in Capitol Transmission & Auto Care are top notch professionals! They are HONEST and really care their customers. Best car repair service you can have in CT!!

Jo
Review β„–88

Great WorkI’m at 75k on the rebuilt transmission they did. Like others have said, these are regular guys, not techs sitting behind a computer. You deal with the owner. This is the place to have your transmission rebuilt, or other work done. They really know what they are doing with transmissions, and the owner cares a lot about the work they do. When I talk any dealers, mechanics, or tow truck drivers, they all say Capital Transmission does solid work. Plus, I know they back it up. Rebuilding a transmission is never cheap, but it will last, and their other work is not at rip-off prices like Firestone or the Dealer. Highly recommend.

Ai
Review β„–89

They were very helpful and courteous. My car needs a new transmission, although I am unable to afford the repair at this time, they were kind enough to help me look into other alternatives as well as giving me the diagnostic for FREE! I highly recommend this company.

Da
Review β„–90

I am new to the West Hartford area, and like most people, I wasnt sure where to go for auto work. After being recommended to Capitol Transmission by a garage I trust, I towed my car over for a complimentary quote/diagnostic. While I ended up selling the car (it was a 98, Im a recent college graduate so I ended up buying a new car), I was blown away by the level of service and care they gave me. I am definitely going to be recommending Capitol Transmission in the future, as well as going there myself.I have always found that the best indicator is customer care, and this shop is second to none.-Dan N.

Er
Review β„–91

Awesome service and very knowledgeable. i got my car quick and it drives much better with the new clutch. i would not hesitate to go back again for any future work. i definitely recommend

Mi
Review β„–92

Top notch service from top notch people. Had a scary moment with my car where we thought the transmission might have been gone. Paul and Brian took care of me though and found out it was just a sensor misread due to a snow storm. Highly recommend to anyone looking for quality service from extremely knowledgeable professionals.

ID
Review β„–93

This company and its staff are honest, fair and highly competent. I expected a high priced estimate but they gave me an assessment of the problem with my car that is saving me both money and time. I recommend Capitol Transmission to anyone needing car repair.

Be
Review β„–94

These guys really went to bat for me. They dealt with an awful extended warranty company and went through a huge administrative hassle, along with doing a very detailed diagnosis of my cars issue. I really could not be any happier with the honorable, forthright, and professional way they handled the issue. A top notch outfit Id be happy to recommend to anyone looking for a job done right!

Fl
Review β„–95

Brian and the guys treated me very respectfully. Free analysis for for my issue! Great service and very personable - a great small business. Also they do other car work as well. Youll be in good hands. Highly recommended!!

Do
Review β„–96

I cannot say enough good things about these guys. I was completely lied to by a big chain automotive repair company about needing ALL new struts on my car. They guys at Capitol test drove it, checked my car from head to toe and informed me my struts were fine. They made some excellent suggestions for maintenance on my car which has hit 100,00o miles. They are were honest and up front about everything. This is my new car maintenance place. I will tell everyone I know to come here. Finally, a place I can rely on!

Ch
Review β„–97

Had the transmission on my 2010 Ford Fusion rebuilt by these guys. They came recommended by other customers and I put a lot of stock in word of mouth. Very knowledgeable and explained exactly what needed to be done. I would definitely recommend them to co-workers/friends.

mo
Review β„–98

I could just write Thank you but that would still not express that gratitude that I have for Brian and the guys over here. Earlier this year a collection of things went wrong including my transmission in my Honda. The guys were awesome in working with me in getting it paid off. I really appreciate the kindness that they extended to me over the grueling process of getting my vehicle out of their way. Guys thanks and may God continue to bless you guys.

Te
Review β„–99

Another great experience with Brian and Paul. They certainly know their stuff but the best part is they do what they say theyre going to do. On time, on price....no surprises!

Pa
Review β„–100

Paul and his team are friendly, thorough, and above all, trustworthy. Despite a decided lack of car-knowledge, Paul walked me through each step of inspection of my vehicle without any technical jargon or shady fees and practices. Ive definitely found my go-to for any and all things related to my vehicle, and couldnt recommend Capitol Transmission enough! If I could give 10 stars, I would!

Information
4 Photos
100 Comments
4.8 Rating
  • Address:29 Newfield Ave, Hartford, CT 06106, United States
  • Site:https://capitoltransmission.com/
  • Phone:+1 860-953-9155
Categories
  • Auto repair shop
  • Oil change service
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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