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Metro by T-Mobile
406A Dixieland Rd, Harlingen, TX 78552, United States
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Metro by T-Mobile
Comments
Ma
Review №1

AMAZING CUSTOMER SERVICE!! Thank you Frank for getting us set up! Definitely recommend this store and Frank!! Need a phone? Go see him, hell hook you up!! Go Tigers!!

Cr
Review №2

Very happy with our new add on phones and I even added an ipad as my mothers day gift lol,Thank you ,my boys were super happy with their new phones.

Qu
Review №3

Amazing service our representative Ruby was so friendly and helpful giving us exactly what we were looking for in plan and phones. The vibe was beyond words verses other places Ive been to. Highly recommend for customer service. Thank you Ruby for your awesome assistance 😀

I
Review №4

Jim gave exceptional courteous service with a smile. Only good things to say about his service and going the extra mile.

Ch
Review №5

Thanks to Jim for helping me with my new phone. First time ever I have had my contacts and pics transferred onto my new phone. Very pleasant and knowledgeable gentlemen.

Mi
Review №6

The employees were very knowledgeable and friendly. Jim help to get the phone I wanted and a plan in my budget. I will always go to this location.

Sa
Review №7

Great service and they try to help you. A good manager Jim and his associates. I highly recommend this Metro PCS.

mo
Review №8

I had gone to a different location and signed up with three lines. I was very specific about my budget and when I got my first bill it was almost $100 more than they told me it would be and the phone I wanted they said was discontinued. I stopped by this location and they informed me that the other store had signed me up for everything that was the reason for the charge and guess what they carried the phone I wanted. They fixed my account and saved me a lot of money so Im grateful.

Be
Review №9

, manuel was my sales person and he was the best sales person.and Angie was giving great customer serves as well to the people next to me and I got a bit of both. Theres no turning back in sticking to my metros on dixieland! Im convinced!!

Cr
Review №10

Very bad service

sa
Review №11

Just trying to pay my bill online couldnt ride with Metro my Metro it wouldnt take my card went to the bank ran around got told by Metro on the phone that they waive the $3 if I went to the store I went to the store the manager said they dont do that I finally called back and they changed their mind and gave me two days more on my payment! I hope its not going to be this way because T-Mobile took them over, although it was always really T-Mobile hopefully it wont turn into AT&T or Verizon.

Ra
Review №12

Great customer service, went in there to purchase a device thank you Manuel I highly recommend this place to friends and family

Ri
Review №13

The phone service is the best by far. They have great customer service.

Da
Review №14

Jim was a big help I would highly recommend this metro pcs to anyone and to ask for Jim he is awesome he helps get your issued resolved and keeps you satisfied! Once again thank you.-Frances Dlc

ma
Review №15

Im very satisfied with the metro workers of Disneyland avenue on Harlingen Tx they always help you

Ev
Review №16

Very good service by Manuel and he was really courteous...... great pizza by the way thanks.....

Er
Review №17

Great prices and great service! Employees are super helpful!

Ma
Review №18

Wonderful service. I recommend this store to my friends

Ri
Review №19

I came in to this store I was impressed by the young ladies Sam and rosemary helped me out and talked me in to staying with metro I will be back soon

Ca
Review №20

Rosemary from metropcs on dixieland was excellent and very helpful, i highly recommend this place !

Jo
Review №21

Went by this metro and the employees were very rude! Ive been coming to this place for more than a year and it seems like they replaced the whole staff. All these new employees are really unprofessional and dont know what theyre doing! Never coming to this location again!! Ill stick to ed carey.

Li
Review №22

The worst customer service experience ever. Ive never been treated with so much disrespect in any other place and all for a mistake that metro pcs app did on my account. The useless metro app was over charging my card and my phone wasnt even working. Tried get METRO phone customer service representative to help me during working hours but even after countless attempts of trying to get someone on the phone to help me, it would just ask for another pmnt or to use darn app(again) cause it couldnt transfer me to cust.service & it would just hang up. There were 2 female cust.service reps. working that day at this location, and the thinner of the two was the one that was rude and disrespectful while the other just kept quiet. Ive never taken my time to post a bad review for any other business, but the service, if you can call it that way, was horrible! The rude girl there didnt even bother to listen to what I was telling her, and she assumed she knew everything and she did not. After she realized it wasnt my fault and that I was right, she still kept with the rude attitude instead of apologizing. After all that bad service I still wanted to purchase another phone but I left when I saw that her attitude had not changed. Horrible cust.service at this location and worthless metro app and service too!

Ju
Review №23

Very nice and courteous people working there.

Da
Review №24

Ill say MetroPCS its a great place

Re
Review №25

Didnt Fix problem with phone.!!!

br
Review №26

Great sales people and great service

Li
Review №27

Nice people and good service

Ka
Review №28

Very rude employees and the worst customer service ever at this location.. i wouldnt even give this location a 1 star rating

Sa
Review №29

Best pricing on phones and plans

Am
Review №30

Good customer service

Sa
Review №31

Always excellent service

Ma
Review №32

Gr8 service ! ☻☻

Ed
Review №33

Great customer service

Je
Review №34

Good .

Ma
Review №35

Great phones

La
Review №36

Worst customer service

Da
Review №37

They did not solve the problem

Ru
Review №38

Bad attention to the public

Information
5 Photos
38 Comments
4.1 Rating
  • Address:406A Dixieland Rd, Harlingen, TX 78552, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 956-230-3755
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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