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AutoZone Auto Parts
336 N 11th Ave, Hanford, CA 93230, United States
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AutoZone Auto Parts
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He
Review №1

This location is filled with ABSOLUTE PROFESSIONALS. I get greeted walking in and I can get what I need in a few minutes. They do great dealing with the amount of customers they get and sometimes the lines are way into the aisles but they work fast and will get you on your way. Autozone has always made returns super easy and their stores are always clean.

Tr
Review №2

This is my spot for my car cleaning items. Theyve never disappointed and the staff is just friendly as a whole. I legit love this store.

Te
Review №3

Friendly service. Almost always have what I need. If not can order next day delivery.

Al
Review №4

They usually have whatever you might need for your vehicle the store is very busy most of the time the employees have always been super helpful and friendly!

Ma
Review №5

Awesome employees helped us find what were looking for really quick and we were in and out in no time.

Sh
Review №6

I was there after having an odyssey going to Costco and my cars battery died on me, my BF and I got a jump to reach there to AutoZone and get a battery for $140 and a woman there didnt want to get the old battery in exchange as they say in the commercials all the time WTH!! We had the exchange money thanks to another employee that was there, a nice guy that has no prejudice, and was way less ignorant, youre a 10+!👍🏾👌🏾

jl
Review №7

I was in line yesterday for about 20 minutes. During that time there was about 15 people in line also and about 6 emloyees were just standing around talking to eachother and “on the computer” but with no customers at the desk and they wouldnt call anyone up. There was one girl at the register just standing there just staring at the line yet she wouldnt call anyone up. That was my worst visit there ever.

Ra
Review №8

Friendly workers and these ones do have experience quick fast in and out

Ja
Review №9

Awesome experience, fast and friendly service. Highly recommend

Al
Review №10

I was helped by Andrew T, amazing service and very professional. He was able to give me an answer for every question i had with an explanation to make everything very understandable. 5 stars for the customer service and their safety during this pandemic.

Re
Review №11

Helpful and friendly staff. I had to return an item and the service was quick

Ph
Review №12

Had a good customer service experience.

St
Review №13

Always have parts I need

Pe
Review №14

Friendly and helpful. Great place for people like me who know next to nothing.

Ra
Review №15

Andrew T terrific customer service took his time off work to help me with my headlight bulbs ask for him if u need help thank you.

an
Review №16

Outstanding service. Jorge took care of me and ensured I had the right parts for the job. He is a grate store manager and onows how to run the store and keep it running smooth.

Bo
Review №17

Good place to buy parts and the workers there are cool

Ev
Review №18

WuudotAutoZone auto parts had motor mount i wanted, and oil i needed with some lugnuts, for my old chevy.

Mo
Review №19

Employees are very helpful and polite.

Ti
Review №20

Really good customer service

fu
Review №21

I enjoyed my trip to this store everyone were extremely helpful thank you for hiring this kind of individual that are always willing to help their community. I hope autozone owners do not take forgranted the wonderful team of brotherhoods that you guys have assemble here in Hanford.

Ri
Review №22

AutoZone a member of AutoZone for every $20 you spend armoire there give you a checkmark on that and after you come there five times to spend $20 or more to give you $20 Tack and merchandise whatever you want to do it which is cool I got my first one the other day I saw already spent $100 there and I got $20 back on it got myself some Armor All and some wax for my car or actually free

Al
Review №23

Great place but really need to erase up on the covid thing... i was expecting a bleach bath before checking out

Fi
Review №24

Good store

Ra
Review №25

Taken care of right away after walking in, 10 min later, walked out with the right parts and accessories to do a 4 wheel brake job on Moms car. Service is one thing, having the right parts is better. If you want both, see AZ in Hanford. They always take great care of me.

Re
Review №26

A much better experience at this store in Hanford, CA vs. the Visalia, CA store on Houston. Although a better experience, I will have to point out that while looking for parts I needed for traiIler lights. I was never asked if i needed help nor was there any suggestive selling. That wasnt the case for everyone else i that had walked into the store but I seemed to have been invisible until it came time to pay for my merchandise.

Jo
Review №27

Good service

Jo
Review №28

They always have what you want or they will find your part you need

Je
Review №29

Good practice of social distancing at this store. Dots on the floor for us to follow.

Ce
Review №30

Andrew and hijinio helps us at AutoZone good helpers and good people? Rank them up

An
Review №31

Hanford auto zone its really busy you have to stand in a long line but they had what I need good customer service everyone was really friendly

Ju
Review №32

Employees always talking to eachother making me wait at the cash register just to pay for oil. gave me the wrong filters when I first changed my oil on my impala and charger Both times. I feel like employees are not trained properly or educated on car parts

No
Review №33

My husband favorite place to get parts and the stuff to make oil change

To
Review №34

The salesman was very helpful and even went and got the part off the shelf for me. Took me right to the register and I was done. Awesome job!

Ca
Review №35

Staff was helpful.

Is
Review №36

Andrew and Hijinio were a great help and very welcoming

Fr
Review №37

If you need the part they can get it if they dont have it in stock you may get it the next day. Best of luck to you.

Ge
Review №38

Cheap price for your stuff

ca
Review №39

I noticed my lights were out since I needed to get the light before dark I stopped by AutoZone to get one of the staff to help me and so he can put the lights on for me at no cost. Since I am member I have points that I can use toward my next purchase. Which I think is a great idea. Thanks AutoZone for being so patient. I recommend AutoZone to family and friends. My sister goes to AutoZone in Fresno and they are more then willing to assist her.

Le
Review №40

Customer service needs to improve,

Af
Review №41

Slow workers all the time

Ka
Review №42

Nobody knows anything here...and the workers are rude and treat their customers like they are a bother. They wouldnt even do the curbside pick up with me because they were busy.

Wi
Review №43

Good services, fast, courteous, respectful, always leave knowing I have what I came for or need.

Br
Review №44

They told me I had to leave because of my disability. According to HIPPA theyre not allowed to ask why.

Ma
Review №45

Jorge was very courteous & professional in helping with my dead battery. His response was quick and he was very knowledgeable and honest in helping me get the product I needed.

Ar
Review №46

I always get great customer service.

Wi
Review №47

Very helpful

Er
Review №48

Stopped in at the Hanford store today for detailing supplies. I was abruptly stopped at the door by an associate stating I must where a mask to enter the store. That’s not going to happen.That is corporate’s prerogative. It’s also mine to never purchase anything again from them. Today or in the future.Needless to say, my truck is shiny clean from purchasing supplies elsewhere w/o a mask.C-ya Autozone.

Ka
Review №49

Always sooo helpful!

Ra
Review №50

Employees were very cordial and helpful

Da
Review №51

Everything you wanted is there

Mr
Review №52

Its actually going a whole lot better. But the lines are still long. The new girl super cute went to high school with her LOL shes a sweetheart. Still prefer Pep Boys though but would definitely go back in to talk to her again 😉

Li
Review №53

Great Customer Service..

Ca
Review №54

I had to leave atleast one star. Went in yesterday and witnessed the assistant store manager Scotty treat his employees very rudley and he yelled at the customers to stay 6 feet apart and the line started down isle 1. The store was poorly mapped out with tape on the floor not really giving a sense of directions for customers coming in to do returns or asking questions on where they should stand or go. No one knew where to stand and him yelling certainly didn’t help. I certainly won’t be back I’ll do business with another parts store in Hanford if I have to.

mi
Review №55

Super helpful!!! I brought tools to change my battery at the store but one of the employees decided to do all the work for me. He cleaned my one of my terminals and replaced the other one that was corroded beyond normal cleaning. Even threw in a corrosion prevention kit all free of charge and with a smile on his face. Best auto parts store i have experienced!!!!

Br
Review №56

As a woman I figured that employees here would talk about parts and instead..i was treated very respectability. I found the store great for parts, would also send for them and so many gadgets for making your vehicle your own.

ch
Review №57

I would like to give a shoutout to Marco. While they were busy and after helping everyone, I didn’t even ask, he asked if he could take a look at my car to see the problem. He helped me fix my problem! Outstanding customer service and very courteous! I definitely will be using this Autozone from now on!

St
Review №58

They have been very helpful with parts warranties.

Ji
Review №59

Awesome people friendly

jo
Review №60

Good ignition cylinderfor the pice.

Mi
Review №61

I came in and literally only rattled off a part number. The response I got back was you need a rotor? Tell me you the model of your vehicle so we can make sure youre getting the best deal. Very knowledgeable, friendly, & helpful staff!

Lu
Review №62

The serviced was great and the guy named Scotty in the Hanford store was great help

Ri
Review №63

Ten employees and only two registers line was all the way to the back last three times just needed something small off the shelf and they wanted me to wait behind everyone buying parts so line was over 30 minutes very over crowded not covid friendly at all thats the last time I go to the Hanford location have redeemed over 500 dollars in autozone points been to almost every single one in the valley Hanford is by far the worst I hope someone in charge reads this cause that store needs help

J*
Review №64

Always have what you may need and dont need

Ch
Review №65

Usually long wait times and employees not very knowledgable but they have the part you need most of the time when the other stores dont

Al
Review №66

Everyone is always so helpful and friendly

Ca
Review №67

The staff was very attentive and helpful. AutoZone was very clean and I didnt have to wait in line to be checked out. I am a regular customer. I recommend AutoZone to friends and family

Ch
Review №68

Friendly fast service.

Br
Review №69

I like that they test and charge your car battery for free!

Ti
Review №70

I was trying to change a headlight in my own, but ended up pulling the bright light bulb out. Scotty was very helpful. He took time to come out to my car and change my bulb. He is a great asset to your company. Thanks again to Scotty.

Ja
Review №71

Was pretty busy and still got in and out fast

Ca
Review №72

Once you get a workers attention its all good, but Ive been in that little store looking for something for 20 minutes and not one of them approached me to ask if they could help, at least not until I was looking obviously frustrsted. Note to sales people, if I have reached the stage where I obviously look frustrated. Its too damn late, Im already ticked off. Should have gotten helpful 10 minute earlier.

Lo
Review №73

Its Auto Zone ! Get most of your auto and mechanical needs here !

St
Review №74

Customer service was lacking otherwise finding everything was great!

Tr
Review №75

Always have the parts I need with very good service, Good teamwork at auto zone

St
Review №76

Looking for the right part. Stopped in and found they had to order it. Normally the place is well stocked for all your automotive needs. Whether your a DIY or have somebody else do it.

Ch
Review №77

Friendly people that work here and they r very helpful

Li
Review №78

What ever u need for your car they carry it. And they are very helpful.

Jo
Review №79

Im not a mechanic just your regular guy that fixes little things on his car. I have been a customer of this particular auto zone for many years and always had a good experience when shopping here

se
Review №80

Very friendly a d helpful

Ra
Review №81

I am a regular Auto Zone customer and will continue to shop there because of the great help I receive when I need it. Good prices too.

Ma
Review №82

Employees are always very nice and helpful

St
Review №83

Bad customer services. Dont even pick up there phones when needed. Advice from people who goes to AutoZone, never call them. They dont answer or the one in Hanford ca.

D
Review №84

They were really helpful got in and out and even helped me figure out exactly what I needed

Er
Review №85

Good place of you catch the right clerk. Most of the time you will need to know what you need on your own.

lo
Review №86

Helpful staff. They have or can get (quickly) the parts you need and the free tool rental program is pretty awesome, just need a deposit.

Ma
Review №87

I always have a great experience there, great customer service and everyone is very attentive and helpful.

Do
Review №88

Best auto store locally if they dont have IT can get it for my SUZUKI

Mi
Review №89

Went into today and got the worst service ever. Fransico Gonzalez the manager had horrible customer service. Very rude. Said we need to know the important information. Was very short in his questions. Did not smile at all. Never felt welcoming toward any customers. Made me feel very uncomfortable. Try to make it look like I was stupid. I was very rushed in the process of finding the right parts and rushed to get out the door. Overall I wish you could leave a half star because the service was so awful. All the other associates never asked if I needed help just went through with whatever they were doing. One looked at me and went back to his work...

Tr
Review №90

Nice people and always have my part

ma
Review №91

Love auto zone always good service from there employees!!😊

An
Review №92

Scotty was very helpful and nice.

Ca
Review №93

Very quick service

Ja
Review №94

This place is infamous for giving you the wrong parts. I am not sure how that works. Perhaps, their computer system is screwed up. The last time I went there, they gave me the wrong brake pads. I was mad as hell when I was in the driveway at home when I realized they were the wrong ones. I suppose I should have opened the box before I paid for them. I was able to exchange them however, with no problems.

Jo
Review №95

Auto Zone had the part I was looking for and the service was excellent!

Ma
Review №96

Closing manager lacks customer service skills. He didnt want to look up the part we were looking for in their system. He said it was on the shelf when we didnt see it he suggests to order it online. (If I wanted to order online I wouldnt be there btw) yes that part is in their system because we inquired about it over the phone before going in. He was no help at all and we felt like we were rushed out of there with no part. Taking my business to ORileys

lo
Review №97

For your auto needs

Kr
Review №98

Helpful staff. the employees are never rude.

Ra
Review №99

They have all the right parts, For the right price!!!

Di
Review №100

Didnt know what I was asking 4 but made a good effort 2 find out 4 me.

Information
16 Photos
100 Comments
4.1 Rating
  • Address:336 N 11th Ave, Hanford, CA 93230, United States
  • Site:https://www.autozone.com/locations/ca/hanford/336-n-11th-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2807&y_source=1_MjQ2ODgxMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 559-589-9946
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–10PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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