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Bitterroot Furniture Co
223 Pinckney St, Hamilton, MT 59840, United States
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Bitterroot Furniture Co
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Vi
Review №1

Went in to find a power recliner/lift chair for family member just out of hospital. They had just what we needed on sale! Staff is super accommodating! So friendly and helpful. Even arranged a quick delivery since mom in law just came home from hospital! Will be the first place Ill check in the future. Lots of great options in showroom!

Bo
Review №2

Excellent selection, great prices, VERY friendly and helpful staff. Not pushy. Would recommend above all box stores

Ru
Review №3

Wonderful service, good prices, and prompt delivery.

Ri
Review №4

The sales staff was great worked to give me and my wife a great deal and savings. Amazing quality in bedding. Furniture just as amazing in price and quality. Highly recommend..5 stars!

Ju
Review №5

Super nice people and willing to order what they didnt have on the floor.

Je
Review №6

Very helpful and professional all around. Will definitely go back, not just for product but service as well.

Mi
Review №7

We bought a complete collection of repurposed teak furniture and new sofa and love seat set. We couldn’t be happier and our service from the owner and staff was top notch. Went back again for extra end tables. Locally owned means a lot to me.

Ka
Review №8

Very worthy, of all praises, for the good job they do for you.

He
Review №9

We enjoy shopping local when we can. Bitterroot Furniture has always done right by us and has great furniture, as well as sources local made pieces as well.

cl
Review №10

Great service. Owner and staff were very helpful. Delivery crew was point on , very careful and respectful.

Me
Review №11

My mom and me, wanted to find a furniture that I like, the on I like is that the hidden secret way bottom drow that has a lock to it so that no one knows that hidden secret way bottom lock drow! Om happy about that!ThanksMelissa Williams 🐶

Ro
Review №12

Good selection, great prices.Amazing Service !

De
Review №13

Kim was very helpful and pleasant. I would definitely go back to shop.

K
Review №14

Friendly service while not hovering. Let us bring our dog in which is great because he doesnt like being left in the car. Great sales and service. Delivery was good- they put our couch together for us. Would go there again in a heartbeat!

jo
Review №15

Very helpful in answering our questions. This is our top furniture store.

Ja
Review №16

The young lady was very informative and helpful. Missed the owners wife, who helped us before. The delivery men could not have been any better! Thank you.

Be
Review №17

Poor service!! No one, no one even acknowledged us when we came in! Was very disappointed!!! You just lost a $2,000.00 sale on a table set we liked! I would not recommend your business to anyone! Will not come back!

Ca
Review №18

Lots to choose from. Nobody seems to work there if you have a question.

Ta
Review №19

Great service amazing funicher really nice

Ke
Review №20

Above and beyond customer service! And very competitive pricing.I bought a couch online from Costco. When they couldn’t make their delivery promise in time for our family that was coming to visit, we went to Bitterroot Furniture (should’ve started here). Mark and his team went WAY above and personally delivered my couch same day after hours even though the delivery schedule was full.Buy local, you won’t regret it.

Ch
Review №21

Little expensive but you get what you pay for were satisfied

Ch
Review №22

Friendly staff. Very helpful with picking out what styles we were looking for and answering or questions!

Mi
Review №23

We bought a couple bedroom sets from them last year great furniture and they came and set it up no problem. Today over a year later we called with questions on taking it apart they sent a gentleman right out he instructed us was polite and courteous. Great staff great local company.

Ka
Review №24

Kim was amazing with helping us find our new couch! She sent us photos of what we were looking for before driving over from Missoula. We found exactly what we wanted and more. They have a very tasteful furniture selection, great customer service and delivery options.

No
Review №25

Just bought a sofa, loveseat and coffee table at an amazing price. We saved about $1,300 after looking in Missoula for the same thing. Amazing staff and excellent courteous service!!! Thank you!!

To
Review №26

Mark is a great salesman was looking for a particular piece of furniture and he was able to get me exactly what I wanted and less than what i found in Missoula... if you need a great deal on furniture go see Mark...

Ch
Review №27

We were made to feel welcome and like family by the owners, their daughter, and the salespeople. The store has a nice selection on the floor. If you dont find what you like, there is an online catalog from which to make choices. The delivery guys are great! They went out of their way to help us.

Ma
Review №28

Absolutely love this place customer service is the best you will find. Great selections and unbeatable prices!!

Sh
Review №29

Very friendly people, more friendly than I have encountered at any other business before. Great price and very helpful! I will always go back for any future furniture needs!

Wi
Review №30

A fantastic experience. We had been looking all over for a certain style of couch, and as soon as we walked in the doors they had exactly what we wanted. The delivery team came the same day and they were very professional and had fabulous customer service. It was a delightful time from beginning to end dealing with all the folks at Bitterroot Furniture!

An
Review №31

My girlfriend and I recently visited Bitterroot Furniture in search of a new bed. IM SO GLAD that we decided to stop in and see what they had! Not only did we get a killer deal because of the mismatch mattress sale they had going on, we also had a blast browsing the store. Ive never been to a furniture store that has such a friendly and exciting atmosphere! It was fun chatting with all of the store employees and chatting with the other shoppers. Amy helped us with our bed search and she was absolutely wonderful! They also delivered our new bed AND got rid of our old one. One less thing to worry about! Im tempted to break a dresser or something (by accident of course) so we can go furniture shopping again! I cant wait to go back. I highly recommend Bitterroot Furniture to anyone looking to add or replace furniture in their home! Thank you Bitterroot Furniture for a furniture experience we will always remember, for all the right reasons!

Ak
Review №32

I went in looking for a desk and quickly realized I shouldnt be there as I couldnt afford a desk lamp. Everythings high quality and the price tag definitely reflects that. The employee showed us around even though Im pretty sure she knew we had about enough money to buy a pen from there but nothing else but oh well she was nice.

To
Review №33

Great staff, great selection and the prices are unbeatable. Best to shop local!

Ja
Review №34

Friendly service. Good prices & selection. Can order it if they dont have it.

Da
Review №35

Judy was very helpful. We knew what we were looking for, so she guided to what they had in stock and gave us space to try everything out and think about it. We found a great sectional, bedroom set, and mattress, all at a fantastic price!

Au
Review №36

Great place and great prices! Definitely check here before you go anywhere else in the valley. Very nice staff and not super pushy.

ka
Review №37

I had a great experience! I got my whole house fully furnished UNDER budget and everything was delivered promptly for FREE!! Ive normally shopped at the chain stores and have always been disappointed in them because it seems all they care about is a sale and will lie to get that sale....then they hit you with the ridiculous delivery fees....definitely not the experience I had with Bitterroot Furniture! Every time I came in, they were so friendly and made me feel very welcome-even when the store was packed with customers!!! I will definitely be recommending them to all my friends!

An
Review №38

I would give them 10 stars if I could. Such a wonderful experience. I have only bought new furniture once before from a big box stores. Honestly that experience sucked. The team at Bitterroot furniture bent over backwards for us. Stayed very late to help with our needs. Also helped with colors, textures and style. The delivery kids were kind courtious and efficient. Thank you Bitterroot Furniture for helping to make our home a masterpiece! Never will we go anywhere else, and I would recommend them for everyone!!! Did I mention its a locally owned family business? We need to support our small business in Montana! Thanks again, we will be back when my husband gets another soft spot LOL!

Vi
Review №39

Friendly, knowledgeable staff. Good selection and fair prices. A good hometown feel!

de
Review №40

Large selection and very helpful salesperson.

Ja
Review №41

Great selection, wonderful prices, friendly sales staff and the owners are fantastic. Theyre our go to furniture gallery in the Valley.

Co
Review №42

Very professional, friendly and helpful. Will Highly recommend this business

Lo
Review №43

They are THE most accommodating store Ive ever bought from. Ive purchased furniture from them for 25 years, always the same

St
Review №44

A great crew that works in there. The owner is awesome. Friendly, treats customers like a king. Will always go back. Thsnk you all in that store

Sh
Review №45

Thank you Mark and Blake! You are amazing and Ill always recommend you to friends. Best customer service ever!

De
Review №46

Bought a new bed about a year ago, but it was to soft and causing a lot of back pain. Even though the bed did not fall under any of the standards for us to replace it under the warranty Mark found a way to take the bed in and make it a lot fermer and more comfortable for minimal cost. The staff here goes out of their way to make things right and even when they dont have to. Awesome store, I highly recommend to everyone!

Ra
Review №47

Great service..love the massage chairs😁

Wa
Review №48

Good service. They worked very hard to make sure we were pleased with our purchase of a new mattress and adjustable bases.

4s
Review №49

Extremely customer service oriented. Great experience there

St
Review №50

Their customer care is beyond wonderful. We were desperate for a lift chair for my grandmother, they found one for us and delivered it the next day. We couldnt have been happier! Thank you Bitterroot Furniture Team!

Ma
Review №51

So fun buying new furniture at Bitterroot Furniture. Nice friendly people and so easy to work with. Yay!! For new furniture 😊

Ma
Review №52

Prices are excellent. Service is good. The people are awesome.

Co
Review №53

So polite and willing to be patient with us while we made our decision. Definitely recommend!

La
Review №54

Staff helped us order a Headboard that was sold out elsewhere. They even were very generous at letting us call routinely about when our order would arrived. We were very pesty, to be honest.

Al
Review №55

Excellent buying experience from really nice people. Reasonable prices and nice furniture and selection!

Ja
Review №56

Great store. Good prices

Mi
Review №57

Beautiful furniture, great service!

Jo
Review №58

The staff is exceptional and the furniture high quality.

Ge
Review №59

Always find what I need...thanks Mark!

to
Review №60

Excellent customer service and got a great sectional for our frontroom

LI
Review №61

Amazing,kind service I buy all our furniture here.great quality and fair price.love this place

Li
Review №62

Always helpful. Excellent selection!

ch
Review №63

Nice place just didnt have what I was looking for.

La
Review №64

Mark and crew were fabulous

Br
Review №65

Quality items and great service

Ke
Review №66

Great customer service, great selection and great prices. We have purchased several pieces of furniture from Bitterroot Furniture and would strongly recommend them.

Ja
Review №67

Horrible customer service. Raise there prices before sales so that when the sale comes, you are not actually getting a sale price. Again, horrible customer service. Made a JOKE on getting both pieces of furniture for the price of one, and the guy stormed off like a five year old saying When you serious you can come back, Im not going to waste my time! I walked back to get my child from there play corner, and saw the guy again and he said If your husband is serious, then let me know, otherwise I WILL NOT be ABUSED like this! And was more than rude. IF you havent made up your mind within a few minutes, or if you even make a hint that your are just browsing, expect to be ignored/or told to get out because you are a waste of time.I will NEVER shop there again, and I will make sure I let everyone know how bad our experience was. Customer service goes a long way in this valley, next time think twice before you throw an immature tantrum.

Mi
Review №68

Great store with great help

Me
Review №69

Great friendly staff!

Aa
Review №70

Great owners

P
Review №71

Of the person that did the Salesforce dice

St
Review №72

Friendly and personal staff!

Ci
Review №73

Awesome !!!!!!

Information
5 Photos
73 Comments
4.8 Rating
  • Address:223 Pinckney St, Hamilton, MT 59840, United States
  • Site:https://www.bitterrootfurniture.com/
  • Phone:+1 406-363-1943
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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