I have had some great customer service at this store in the past. Today I went in to purchase products and I was never greeted with a hello, never was I offered assistance in searching for my purchases and when I asked for help I felt as though it was a big inconvenience. I work in retail and I cant imagine ever treating customers like that. A very cold and negative atmosphere.

Nice well help. Real hospitality...

Partners to the professional thats why Sallys beauty consistently gives me way better deals. Their prices keep going up, with no good consistent discounts. Without us hairdressers your store is nothing. So maybe we should feel like we actually get something for the thousands of $ we spend at your store every year. Instead i get another girl over the years from there, who can work there without a hair license, tell me that she gets soooo many free products, scissors and tools, that she filled one of those big storage totes full of all the free things she gets. When i heard that for the umpteenth time from multiple girls who have work there unlicensed, it makes me ill. Hey, does that girl who gets to try all the products for free, sell the idea of them to their clients, so that inturn they want to buy that product more, and the hairdresser comes in and buys more from you. No not at all, so free product not put to its best, almost deserved use. hairdressers keep your crappily managed overpriced store in sales. I go out of my way to drive to another tow bc they have beauty stores out there, that their everyday prices are your sale prices. Also its mildly insulting to say your doing us professionals such a huge favor by offering us 10% appreciation sale. (everyone laughs and calls it, save the tax sale) If you want us to actually feel appreciation, saving more than just the sales tax would make more of us entertain this so called sale just for us.Also they never have enough products in stock, we can put in an order for it well when your job relies on that said product, its kind of hard to wait for the sometimes 2 week order to go in and waiting for the truck to come in.Its more the company/policies than the people working for them....but for one thing or another or sometimes multiple, Ive left upset more than i ever have walking out with a smile.

Ordered a $250 product (Gelish polygel master kit) cuz they didnt have it in store. Waited a week for it to get shipped to store. Called to see if they got their shipment. They said yes. Then told to call back in 5 HOURS to see if it even came in. I think after this purchase Ill stick to my other beauty supplier! Some of the women also act like your wasting their time when you walk threw the door. Even tho I spend a $100 or more every time I go there.Update: Called 5 hours later to just be told it didnt arrive... And not sure if the warehouse even has any in stock.Not purchasing product from there. Going to different supplier that has it on stock!!! Cosmo prof you just lost $250 sales!!!!

I do enjoy their wide selections of products but the employees are less than helpful extremely grumpy and act as though they are being stabbed if you ask for help I will most likely be shopping online from now on

I like getting my supplies there. Friendly staff

Worth the visit.