Great people. They did a great job and were actually pretty quick considering all the issues with getting parts in, etc right now. I would highly recommend RNR. They kept in constant contact with me and talking to them was like talking to a buddy.

They did a great job. I would tell others that they do a great job, finish before expected and are very good people. They know how to treat customers.

Great staff, great price and workmanship. If any thing happens again I WILL only come back here. A great experience. Thank you for the great work!!!!!

Always There for all ur needs. Feels like Family. R&R is the only Body Shop I’ll ever use. Top Notch Work. Thank you all and keep up the Great Work. ⭐️⭐️⭐️⭐️⭐️

Great customer service . Her work is fantastic.R &R the only auto body shop that I love to work on my vehicles I trust them. With my vehicle.

Almost a year ago I was backing up and caught the corner of a guardrail on the driver side of my 2015 Chevy Silverado 1500. I was waiting to get my tax return so I could get it fixed. After searching for quotes in my area from other auto body shops, RNR gave me the cheapest quote so I set an appointment with them. They told me they’d have a loaner vehicle ready for me. I dropped it off on a Monday and they said that it would be done by either Thursday or Friday. I was on a time crunch and requested if it could be finished by Thursday. They said they would do their best. They kept me updated via automated text messages (very convenient), and they text and called me when it was finished. Which was on the requested day. When I arrived, I looked over the truck and I was very pleased with their results. So not only did they have a loaner vehicle ready for me, they got the truck done on my requested day. AND cleaned the outside AND inside of my truck! I’ve already suggested this place to two other friends of mine, and will continue to do so. Thank you, RNR! These guys will take care of you and make anything on your vehicle look new again!

Great job on my Ram. They finished sooner than expected. And it looked brand new.

The car was a MESS inside and out; it deserved some RNR!! They managed to do the impossible- keep it on the road and keep it looking good while doing it! 5 stars for sure!

Always great work. People are awesome.

Always amazing work! If you dont understand how a 5 star review works. Dont leave any! This company definitely deserves 5 Stars if not more for their work. They rating deserves to 5, not 5.7 or 5.8.

They did a fabulous job fixing the damage done by a hit and run driver. Gave us updates on when the vehicle would be ready and sent the info to the insurance company so I didnt have more of a headache with the whole process. They turned this damage around and it looks good as new!

Great communication, awesome work, fair pricing. Top notch quality! Id recommend to anyone! Fixed my SUV after a collision. Did almost $13,000 in work and my car looked brand-new! Thanks again!

Very nice people. They have treated my mother great. She went in to get a price to install her taillight guards and they put them on at no charge because she is a customer of theirs. Anyone else would have ripped her off.

My vehicle was struck from behind and also pushed into a vehicle in front. From day 1 at RNR, I was treated with courtesy and professionalism. I was kept informed throughout the process and after receiving my vehicle back from RNR it looked fabulous. My vehicle gained back years on its appearance looking like it did 12 years ago when purchased. All my cars body needs will now be addressed by RNR. I recommend RNR to everyone with no reservation.

Very professional. Gave reasonable quote and did amazing job. Was very pleased and will go again if needed.

They where very respectful people and did a wonderful job on my suv I would recommend them to anybody who asks me Thanks guys my husband came home talking about how nice everybody was to him Thank you everybody that worked on my suv!!!!!!!!

Great experience as a customer, did a great job on my truck. Also great to deal with when dropping my customers off. Thanks again

Very friendly and helpful service.

Professional work, experienced staff, would recommend to any and all friends 😀

Great staff, quality work! RT was an awesome communicator. My sister and brother-in-law also go here and RNR never disappoints! They truly take their reputation very seriously as demonstrated in their service. 5 stars / A+ / Highly recommended. Great job, guys!

This place is the very best! Knowledge, helpful and honest!

RNR is honest, professional and does the most beautiful auto work I’ve ever seen!

Freakin awesome guys. Awesome work. I refuse to go anywhere else! PERIOD! 😃

These people and their work are exceptional. They do a great job and do not try to gouge you price wise. I definitely recommend this place.

Been in here about 7 times(kids), and every time our cars are here, these guys due a great job. Fair, friendly, and the results are great. Mike

This place did an amazing job on my car!!! Needed a new bumper and they were super helpful with anything from payment to the rental to matching the color perfect!!!! The staff was also super helpful with any questions I had Def a place to go to for any body work.

Amazing Job, Honest, friendly service.

Ive been to a few auto body place RNR Autobody is the best by fair. They had my car for only four days and she back to he sexy self. I will never go any where els for body work

They did a awesome repair on my Pontiac Vibe. ..looked brand new, saw no mistakes on paint and body..very friendly people. .highly recommend this place to anyone

These guys are awesome to work with. I have had them work on my car several times and they provided great workmanship, taking pride in their profession. The hood of my car had some aluminum corrosion causing the paint to peel. They cleaned it up and repainted the hood for a great price! They even buffed out some other spots! You will not be sorry going here!! Thanks Guys for a Great Job!!

Easy peasy, great customer service, the work they did on my car looks sharp, and finished ahead of schedule.

Had them take care of my car after someone hit my car , never heard of them before but insurance referred them and highly recommend them, took care of everything including rent a car,looks awesome, very happy, even cleaned my headlights to look like new that wasnt even part of fix!!!

Have had two vehicles worked on there and so far so good. Seem like people who know what there doing

I was contacted by RNR in regards to my review. They are more than happy to make it right. They apologized for any misunderstanding. My survey never reached them. The person that I spoke with really took my review to heart which tells me they care about their quality of work and their customers.

Very fast in providing you services.

Very polite and professional people that run this business. I took my granddaughter’s car out this morning to have her window fixed.They said it would take a day maybe two depending on what part her window needed.They were in their price range that was quoted to her last week.Amazingly they were able to have her car back to her today.We will definitely refer all our family and friends to this business.Keep up the great work R N R Auto body Shop.

Great knowledgeable staff.. friendly and good prices

I love bringing my vehicles here because I know theyre going to do a great job.

These guys are amazing, best service ever. Had an insurance claim and they took great care of me. Got me into a rental with no problems and got the work done in a week. I am a very happy customer

The folks at RNR are absolutely awesome. They were quick to quote a job and didnt find any additional work to be done after the fact although had they identified something they certainly would have notified me. They were always quick, courteous and above all their workmanship is unmatched. Ill definitely be coming back for any more body work I need done

These guys are so nice and do the best work! They make your vehicle look brand new and work with you, the insurance, and the rental company. Everything from start to finish was easy and quick.

Amazing shop! The guys at RNR were very friendly and accommodating from start to finish. Everyone I worked with was knowledgeable, polite, and kept me up to date on the status of my repair. Their work is quality and their pricing is extremely fair. Would highly recommend!

Very professional, honest, and did a great job on my mersedes.

Great servicr

Would not recommend them at all, took over three weeks to even get the color and I myself had to go find the color from another paint shop before they would mix me up anything close to what I wanted then said they “pulled out all the stops for me”. Was told I was being picky about the color. I also was told it’d only take about 2-3 weeks and after 7 weeks got my Jeep back. Broke my windshield and when they replaced it air was still coming in and they gave it back to me knowing that. Couldn’t even put my door on correctly had to fix that myself. Asked them to touch up paint spots and showed them exactly which ones and got it back and they didn’t even do half of them. Painted some things on the inside black instead of painting them Tiffany blue like they should’ve. Overall was a bad experience.

One of the best places in town very knowledgeable staff an excellent customer service

Amazing customer service. Incredibly skilled technicians and paint specialists. If you have any doubts of taking your car to R&R then take it to them anyways. I received calls and updates on my vehicle so I wasn’t worried about when I would get it back. Ryan and his team went above and beyond to get my car back on the road. TAKE YOUR VEHICLE TO R&R You WILL NOT regret it.

Few years ago they worked on my kia after an accident, by far the best service and fastest service Ive ever had.

First time in contact with RNR and not finished with my claim or repairs ... but I am very impressed so far. Really good people.

Car looks new again! They went above and beyond to get car completed. Very pleased

I have taken my car a few places prior to R N R, never again will my family and friends go anywhere else. Words cant explain how happy I am with the results. Not only was the customer service top notch but their work exceed my expectations. My car was in an accident and then stolen. Everyone at R N R helped with the process of its return and needles to say it came back better then the day I bought it, 10 years ago. Thank you R N R for showing me that not all businesses are here just there to make money, you all truly care about your customers!

Just got my car back from them today. Wonderful work an great costumer service. Second time they have did work to my vehicle an both times have been an amazing job. Highly recommend them to anyone.

Nice people, good work!

The staff is great. They were able to take my car in right away after my accident. Ordered parts and had it fixed in a few days. Car looks back to brand new. They also supplied me with a rental right there and dealt with the insurance company for me so I didnt have to.

Very nice people! Honest with pricing and time frame. My car looks brand new again! Will be back for further services if needed ☺

Great customer service. They kept me informed throughout the whole process. The car looks awesome just like it is brand new. Thank you for everything.

Great location and excellent staff. My husband took his car there, after being hit. The staff was friendly, responsive, and knowledgeable. We would recommend this shop to anyone.

I really like this place. Friendly people and they do really good work on repairs. I highly recommend coming here if you need your car fixed.

Great place good people.

Quick turn around, great service they did a flawless job!

The staff here are amazing I went for a job shadow about week ago actually and the staff were really nice and they do really really nice job with all the cars that come in

Good work. Excellent service

In may of this year 2013 My 2011 Mitsubishi Lancer was rear ended and needed a whole new rear end trunk and all they did an AMAZING job color match is perfect work done PERFECT they are really nice friendly and treat you like your the #1 priority on there list if you need a update on your vehicle just call they will let you know what they have done what they are waiting on and still have to do it was such an amazing experience I hope I dont have another accident but if I do they will be my auto body shop for life now

Im Very hard to please, and had many doubts about paint matching, these guys exceeded my standards. And Ill never go anywhere else, if you havent had any work done, and are looking for a reputable paint/body shop, give these guys a try!!! Ill never be going anywhere else !!!!!

When businesses say they treat you like family, RNR actually does. My wife and I have had work done on our cars on 4 different occasions in the past 3 years (unfortunately) and each time experienced the exceptional service by RNR autobody. We felt very taken care of as they provided fantastic results each time, as well as gave us advice about using insurance all while trying to make it as convenient as possible for us. They also guarantee their work, all reasons why we are so happy that we found RNR autobody. Lets just hope we stay away from the fender benders and door dings for a little while...

Hail dents on my Colorado over 300 and they took them out like they or never there

They are very professional. They do a great job. Thank you. Jeff

Outstanding Communication and Service, EXTREMELY Professional- Fair and honest. HIGHLY RECOMMEND

Will never ever take my car back there they rip u off by saying u need a new bumper & then they just fix yours & charge u ridiculous prices also they dont even clean your car afterwards also I had a perfectly fine battery when I took it there & when I got it back I had to get a new one. Ive never seen a body shop that bad 👎

Very informative knowledgeable and honest

These guys went far above and beyond! Awesome work!!

Freindly and very knowledgeable

They r great people in your worst time make car look great no hassle very professional

I took a fiberglass Jeep top I had bought for a old CJ5 I owned at the time into this body shop to be restored. After explaining what I wanted done they said they would give me a call in a couple of weeks. After about 6 or 8 weeks I stopped in to inquire about how it was coming. The top (which i could see sitting outside around back of the barn) had not been touched. They gave me the explanation that they had some major jobs to finish and would prioritize my top as soon as they could. It would be almost another 8 weeks (close to four or five months total) when they called and said I could pick it up.What I received amazed me. No restoration business should ever have let something like that leave their shop. All three windows had large amounts of overspray on them, the back window was so bad that even after scraping it with a razor I never could see clearly out of it. The hinges and screws of the rear window which were badly rusted and supposed to have been replaced were just painted over. They handed me the struts they had removed advising me they needed replaced, which they also were supposed to do. The actual paint job itself just seemed rushed.Kind of a shame, the business was in a great location and looked clean. The people were friendly enough (I guess they always are when they want to take your money).UPDATE 25 JUN 2013 I was contacted by the owner of RnR who said he was dissatisfied with this review and wondered if I would take it down. I informed him that the review was accurate and if he was sincere in fixing his reputation then he should have those customers who did like his service post more positive reviews. He then tried to tell me it was somehow my fault that they failed to deliver as promised and that I should feel lucky they even did the work at all. When I explained to him I thought this tactic was rude and unprofessional he said to come on down to his shop so we could fight about it. At this point I was mostly at a loss for words, so while I encouraged caution in my former review I now urge that you avoid this place. Als Body shop in Falling Waters is much more reputable and they did a FANTASTIC job restoring my Mustang.

Best bodyshop ever !! Severe damage.. car came back looking brand new !!

My car looks great thank u

Do great work good customer service

Awesome people and they do fantastic work!!

Excellent body shop with very helpful staff

They are the best auto body shops in Hagerstown !!!!!

Great service!

Greatest service ever experienced!

Comprehensive, friendly, excellent service.

Very dishonest people. Did me wrong. 😥

Coffee is the best

Great work!

Excellent work

Great service

A+

Professional, timely, friendly service with excellent repair completed quickly, reasonably priced,, and with clear communication about all of it.