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Oakley Vault
6170 W Grand Ave Ste 681, Gurnee, IL 60031, United States
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Oakley Vault
Comments
De
Review №1

Oakley Vault has been indeed my favorite toy store for several years now. Been wearing Oakleys since 93 and has never grown old on me.Year after year my collection gets bigger & bigger and to be honest if I never broke or lost any of my pairs, could easily have roughly 50 pairs by now which I wouldnt be surprised if there are avid Oakley fans out there that have a lot more.The staff are always the coolest and most down-to-earth employees in the entire mall. Store is always kept ultra clean/sanitized, sales & deals are decent and overall always a great selection of shades, apparel, backpacks, etc.I have a fair amount of apparel, have had a couple of their backpacks but its the sunglasses I have a decent collection of which Ive posted a few pics of some of them over the years.Im aware that not only are they made in the US but in China as well to keep up with the demand. Always a quality-made product and as long as the big O continues to create cool stuff, Ill keep coming back.

Da
Review №2

This place was great. They had a good selection of Oakley apparel with many sales. Will was awesome and he really went out of his way to make sure I was taken care of. I was very impressed with the staff as well. The store was clean and very organized. I will certainly be back!

Fr
Review №3

Been a customer at the Gurnee Mills Oakley Vault since the day they opened. They have never made me feel that I am just a customer. Im greeted by name and fist bumps all around and I have a great experience everytime there. Im a huge fan and collector of Oakley since its beginning and they always have what I want. Never are they too pushy. Great recommendations and service. Thank you to Will and his crew for always treating myself and my family like we are the most important part of your company. Customers for life.

LA
Review №4

Marcus and William are SQUARED AWAY! Took good care of me!!! Zero complaints. They called other stores to find the lens I wanted, took me outside to test the lens… PROFESSIONALS! And no I am not related to them in any way. Love my Oakleys and they support the military!

Ta
Review №5

Will B, the store manager, gave excellent customer service from start to finish. He gave us plenty of space to look at online customization options and let me try on the glasses. He graciously handled other customers but always came back to check on us. I walked out extremely pleased and with a new pair of glasses for running! 10/10 would go this store again because of him.

El
Review №6

We were there today around 5pm and all of the employees were so helpful - especially the one who started with us. We were trying to find a pair that I like for my trip to Alaska and they gave us so many different options. He was also very patient because I’m indecisive.We live in the south side of chicago and will always continue to travel here to this specific Oakley store.Thank you again to your team forToday! Will always be back to this specific one.

Ka
Review №7

Great customer service and very knowledgeable on their product line. Great way to outfit a growing Veteran outdoors company.

Ro
Review №8

Knowledgeable staff, and they are always willing to go above and beyond. Highly recommend!

Jo
Review №9

Great staff, excellent customer service.

An
Review №10

Great store. Staff was super helpful. Was able to get in and quickly get what I needed. They hooked me up with a great deal. Highly recommend. Manager was great, I think his name was Will.

St
Review №11

Great Staff! Every employee was super helpful and friendly., especially Ignacio

ad
Review №12

Super helpful.Staff was very pleasant.

St
Review №13

I walked in and was looking for a specific sunglass and then employees new just what I was looking for. I highly recommend this store to anyone whos seeking sunglasses, and good customer service.

Sa
Review №14

Always have the best customer service at this location. They are so helpful, courteous, and they never rush you. Wish I got the guys name who helped us today, November 14th at 11am. Great guy!

Ca
Review №15

They keep the best quality in sunglasses.

St
Review №16

Marcus at the Gurnee mills, IL Oakley vault store was awesome. He was very helpful and knowledgeable on all aspects of prescription glasses.

No
Review №17

Marcus was friendly, patient, and very helpful. GREAT customer service. My prescription sunglasses came in perfect. Thanks Marcus and Oakley!

Yv
Review №18

The staff was very friendly and super helpful.

Ju
Review №19

Help was great!!...very knowledgeable about all types of glasses....made great suggestions....loved the experience and my glasses!

Ro
Review №20

I purchased prescription lenses for my Oakley sunglasses. Marcus provided Excellent customer service!

Er
Review №21

Great place to shop for sunglasses!!

Wi
Review №22

The store was clean and a had a great deal on Sunglasses buyone and get one 50 percent off

sc
Review №23

The employees there were very helpful in helping my son and allowing him to try on several pairs of glasses.

Ju
Review №24

Great place. Friendly staff and very helpful

DA
Review №25

Very knowledgeable staff, particularly when it comes to sunglasses. If youve never owned a pair then you dont know what youre missing.

Ro
Review №26

Staff is very friendly and polite and try there best to help you find what ur looking for. Very pleased with this store.

Er
Review №27

The people there were helpful and knowledgeable about what you are looking for Polite and professional Over all a great experience

Ch
Review №28

Great product, today they had 30% off sale.

Ri
Review №29

Love Oakley sunglasses them fit great and love the different styles to pick from.

Me
Review №30

Good service and decent prices

br
Review №31

Fast and friendly. If they dont have what you want they will do a custom build.

Ed
Review №32

Great deals ......

vi
Review №33

Poor customer service,i expand about $400 dls on 4 pair of sunglasses,and i got lenses cleaners,snd 2 months later the spray bottle shrunk,why? I dont know when back to the store to gen new one the Store manager Refuse to give me new one,really disappointed

Wi
Review №34

Great prices at 40% off

Li
Review №35

Best customer service around.

To
Review №36

Best selection and prices around

Wi
Review №37

Buy all my sunglasses here.

bu
Review №38

Great place

Ke
Review №39

Great place!!

Ra
Review №40

Great service :)

Je
Review №41

Good deals

De
Review №42

Excellent sunglasses

Je
Review №43

Excellent service

S
Review №44

👍🏼

Vi
Review №45

Very good attention and good service all the work team very good work

Information
36 Photos
45 Comments
4.6 Rating
  • Address:6170 W Grand Ave Ste 681, Gurnee, IL 60031, United States
  • Site:https://stores.oakley.com/us/il/gurnee/6170-w-grand-ave?y_source=1_MTU2ODU3NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 847-855-1337
Categories
  • Clothing store
  • Sunglasses store
  • Shoe store
  • Sportswear store
  • Watch store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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