Had issues at the Hilliard roam rd- closing early/ had to have an appointment to get 2 tires on. Called the grove city location and told me I can walk in or make an appointment. They were done before I even made it to great clips to get my hair cut which was walk distance. They always replaced my lug nuts which apparently had been stripping. Not even mad about it- they answered the phone and got the work done.

Four hours for an oil change you just lost my business for good

Scammers and Ripoffs dont know how to do their own job. Need to have the entire staff fired.

I appreciate that they helped me but I came in with my oil overfilled and they took the oil out and I was thankful for that but the guy told me I should be fine and soon as I get on the freeway my car stopped because they took to much oil out yesterday and was a terrible day for me why everything had to happen on Easter

The lady handling the register was slow and seemed not to be versed on how to ring up certain services. I had to go to the electronics to purchase a bottle of oil bc I had been in line waiting for close to 13 minutes.

Very slow if needing tire fixed

Wanted to buy a new battery and get Walmart to install. They said that the other battery was stuck in hole that was there works. So I bought the battery and had my disabled brother to install it. He had no problem. The battery had a handle on it. Walmart took off the retaining clip to battery, it was under my passengers seat. So if you need something done to your car YouTube it.

Fast and courteous

I had a tire blow out on a Sunday evening and I cameTo the shop at 4:45 and they said that they closed in 15 minutes. The sign said 6pm..but they still refused to swap out a single tire for me . They left me stranded.. The lady at the counter was extremely rude. I have never seen more terrible service in my life. I will not go to Walmart for anything ever again.

Only place in town open on Sunday, came in to have a tire plugged because a screw was in it. Guy @ counter had to be told 4 times which tire had the damage. 2.5 hours later we go to check the car before we leave AND THE SCREW WAS STILL IN IT!!! The paperwork was written up incorrectly and they said they patched the tire written- there was no plug or any damage to the tire they worked on. The young mechanic was mad and peeled out in our car speeding back inside and nearly hit the building! We told them not to do anything, well put the spare on it at home and take it elsewhere tomorrow.SAVE YOUR VEHICLE AND GO SOMEWHERE ELSE.

Great tires horrible service technicians. Ignore your requests , maybe just not smart enough to listen to your requests. Un happy camper.

Discovered a nail in tire middle of night, had to get a hotel to wait till tire place opened up ( which by the way was on a Sunday, firestone said they could help us but not till end of day, I’m traveling home from vacation, I can’t wait till end of day! They told us to go to Walmart, witch we did they were fast courteous, and got us right in. So thanks Firestone for recommending Walmart’s!

Over 3 hour wait to rotate and balance tires.... arrived at 830 am, its now 1154 am and Im still here. Was told an hour and a half wait.People that dropped their vehicles off an hour after me have come and gone.Update - so, the total time spend here was 4 hours!Would not recommended.

Got an oil change for very good price. Service folks were friendly but they didnt notify us when the car was ready as they said they would and therefore we wasted some time.

I purchased 4 Pirelli tires from Walmart online. They arrived 4 days after ordering with free shipping. I had them installed at the Walmart in Grove City. They mounted the tires on the rims, installed my TPMS sensors balanced the tires, installed them on my car and programmed the sensors in a timely manner. I was impressed! Everything was done professionally without a problem the first time. These were directional tires and they were mounted correctly, my donut spare was placed back in the trunk and the TPMS sensors programmed to the correct location. Between the price of the tires and installation costs I saved about $200 for the same tires and service at other tire outlets. I also upgraded to a higher speed rating in the process. Its nice having things done correctly the first time.

The mechanic was very nice an went out of his way to help

Got in at 2:45 p.m. for headlight restoration, which i was told would take an hour. There was only one car ahead of me (that they were already working on when I got there) for the same service. Other people were complaining about the wait while I was sitting there, and I heard a manager tell a customer she wasted his time. Didnt get out of there until almost 6 p.m.Never again.

Got in right away ! Didnt take very long but didnt have filter for my car which is a ford focus thought they didnt have alot of options of things for my car

I was there for 7 hours. However I had 4 new tires put on, oil changed, headlight restoration done. My headlights look brand new.

About the rudest woman Ive ever spoken to in a customer service setting at the counter. I walked out.

Got a tune up for my car and the man was quick and it was affordable

Figured after waiting on hold for 25 minutes you guys earned this review. Then once I did get help, she says very rudely what I need, I tell her and shes like how many again I forgot. Quoted $68 when online pickup clearly shows the same tire for $57 for pickup. You guys are a joke, Im surprised you even have a job.

Called several times no one bothered to answer the phone, customer service desk finally answered me once only to transfer my call back to the automotive department, and still no one bothered to answer the phone.Ill be taking my business elsewhere from here on out.

I just needed air and was told that I needed to park my car. And there is other people ahead of me...I found my tire pressure and did it myself. This is why I go to Tire Discounters (Grove City) which I wish was open today and the Tire Shop (London).

OK service. Pretty expensive if you need more than 5 quarts.

The worst experience Ive ever had, took 3 hours longer than they said, and they never called. AVOID AT ALL COST

Great services, tires and oil change

Good car care

X excellent service

Great service