Bad service as new car guarantees my new nissan sentra has two problemsGaskets in four doors broken @5000 miles and nissan Greer no fixedThe front sensor emergency brakes show malfunction and nissan greer service says I need pay for service@19000 milesBad services after sales

I bought a used 2018 GMC Canyon Denali and was told when I purchased my service plan I had to use it only at Nissan for it to be valid so I take my vehicle in for the 2nd routine oil/filter change and tire rotation and realize they used the wrong oil in my vehicle and call to have the issue resolved. I was told 2x that the correct oil was used and so I consult with a GMC dealership at 2 different locations to confirm the details and was told it was the wrong oil and to have it changed. I contacted the service manager that confirmed that the wrong oil was used and I was told they would change it when I come back. I found out that was the 3rd time the wrong oil was used in my vehicle and they said when I brought it to their attention they made it right by putting the right oil in it. After I been driving with the wrong stuff for a year they basically shrugged it off and said dont tell nobody. I will NEVER use this dealership for service or otherwise ever again. I also waited 1 hour and 15 minutes the first time and 4 hours later I waited 1 hour for them to correct the issue.

It was very upsetting for us todayWe called them and ask about the car we were looking for , they said they have it and when we reach there after driving 2 hours It was a great upset for us there was no car that we talked about that on phoneThey wasted our timeThey are here to waste time of peopleI will recommend not to buy anything from here

Best service department ever!

Great experience!

Very upset with the service department! I called and made an appt yesterday for an oil change today at 1pm. The lady I spoke with confirmed it and also after my calll I got an email confirming the service appointment. I drove all the way from Greenville for the service guy Thomas to tell me I didn’t have an appointment and that there wasn’t much he could do. And that maybe I called the wrong Nissan and I explained to him I did not also I explained to him that I called yesterday and showed him the email and that I drove all the way from Greenville! Over 30 mins and he was not helpful at all he said if I wanted an oil change he could TRY to squeeze me in but I had to leave my car for a couple hours! Very upset bc I have been a customer since 2015 when I bought my Nissan there.

The service was great! And every one pleasant to deal with.!

Friendly, knowledgable, and professional! Great folks that help your vehicle servicing needs!