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Mattress Firm Cherrydale
3281 N Pleasantburg Dr, Greenville, SC 29609, United States
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Mattress Firm Cherrydale
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ka
Review №1

Employee was super helpful! they worked with me to find the best bed for my boyfriend and I, super patient and gave me a lot of information on how to care for my bed and how to properly wash sheets and mattress cover! 10/10 recommended

Mi
Review №2

Friendly help that got me what I needed quickly.

Cr
Review №3

The sales people were very helpful.

El
Review №4

So helpful and friendly. And very prompt delivery. Thanks Mattress firm. Loving my new adjustable bed

Ba
Review №5

I felt I was well informed about the product. The salesman was delightful to work with and answered all the questions I had at that time. I was given enough time to try out all three levels of comfort. I chose the plush king size because I felt that at our age (we’re in our 70s) my husband’s care could be better handled. Having the split king size we could separate the mattresses to get at him from both sides of the bed if need be. Also the older we’re getting the more painful the pressure is getting on our bones. I gave the mattress enough time to cause some pain, but it didn’t come. That was awesome. I can’t give the mattress a 5 star yet because it hasn’t been delivered nor have we had a lengthy time in using it. Our overall experience working with the sale I would give a 5.

Am
Review №6

Great customer service. Had a great buying experience, Jim was very knowledgeable. Will definitely tell my friends about this store.

Ja
Review №7

April was such a big help getting me the foundation I needed for my new mattress purchase. She sent me a link via text message that allowed me to pay for it and go pick it up from their warehouse all without ever having to come into the store, super convenient!! I would highly recommend April and Mattress Firm!!

Te
Review №8

The Associate there today was very nice and wanted to help us find something we saw online. Enjoyed her happy personality!

Ka
Review №9

I had an awesome experience at Mattress Firm. Frank is very knowledgeable, professional and helpful and made it fun to purchase a new mattress.

Ch
Review №10

Really helpful staff that got me a good price. I love my mattress

be
Review №11

Always the most helpful...great beds and great products...will always get my bedding from mattress firm

RG
Review №12

Thousands of dollars for a new mattress and you cant dilever it sooner than four hours late. Guess repeat business doesnt matter.

Ch
Review №13

Excellent sales rep, very attentive to the needs of customers. Extremely knowledgeable of the merchandise.

St
Review №14

Robert was a great mattress person. Helped me find what may be my best mattress in years. Looking forward to picking it up in April. Very good experience

An
Review №15

The salesperson was very helpful and patient with us.

Ma
Review №16

I had ordered beds from a large department store and our delivery kept getting delayed. So I went to Mattress Firm to see if I could get immediate delivery of some beds and Isaac was amazing. Not only did he find us two queen beds with expert knowledge of what I was buying, he also kept it within my budget. He was patient and took his time in answering all my questions. I highly recommend this location!

Da
Review №17

Spoke with Pam & she was amazing! She made sure we purchased the mattress we need & want within our budget. Easiest & most pleasant transaction we’ve had! High recommend her!! Thanks again Pam (:

ch
Review №18

Great customer service at the store and the warehouse!Isaac at the cherrydale South Carolina store deserves a raise He is the bomb!

Lo
Review №19

I chose a Temperpedic king size bed today..the Salesman/Manager, Issac, made my visit easy today. He knew his product and took his time explaining all the features. Buying a new bed takes time and he was patient..thank you Issac for an enjoyable buying experience today.

Sa
Review №20

The store has a large selection of mattresses, pillows, etc. to choose from and the sales manager, Frank, was easy to work with and very knowledgeable about all of the products available. He quickly helped me find my perfect mattress fit within my price range. I would definitely reccomend this store. It was one of easiest purchases I ever made.

Av
Review №21

The store was clean and Corvid 19 prepped. My representative Robert was friendly and listened to my wants. He did not try to sell me anything that was not conducive to my needs. In fact because of his knowledge of products....I bought the Cadillac and accessories. Well worth my time and money.

ch
Review №22

Isaac was a very competent and knowledgeable employee. We enjoyed doing business with him he expedited our request and we were very happy with the transaction.

Ri
Review №23

Great sales representative she was patient attentive and answered all questions she even moved around two mattresses to put them on a box spring so we could sit on them and test them before purchase. Now I must wait for delivery.- Thanks,Richie.

Mi
Review №24

Leon, the sales representative was very patient with me while I checked the different mattresses. My husband had been in the store earlier in the day and told me which one he preferred. I asked Leon about the quality, endurance and difference between them. He took his time and provided examples and then mentioned the sales and the benefits. We had been in the store before but had not purchased a mattresses but this time we did. Also Leon was not pushy he just answered my questions. Love this experience!

Mc
Review №25

My experience was phenomenal at this store! Isaac was so knowledgeable and helpful! He got me into a mattress that I love and will have for years! Thank you Isaac!!

Er
Review №26

I love my first experience there Mrs Pam was such a great help.

Ch
Review №27

Very knowledgeable people and very helpful in finding what I wanted. Issac was great and helpful. Not just a salesman.

st
Review №28

Isaac is very knowledgeable and professional. Got me a great deal. He made the experience worthwhile. From here on out I will only get my mattresses from Mattress Firm.

Ma
Review №29

ISAAC WAS HELPFUL IN GETTING ME THE EXACT KIND OF MATTRESS I WAS LOOKING.I WAS VERY P L EASE WITH HIS CUSTOMER SERVICE TOWARDS MR I FELT HE READY CARED AS ND IT WAS NOT JUST SBOUT TRYING TO GET A SALE. I WAS VERY PLEASE TO DO BUSY WITH MR. ISAAC.

Mi
Review №30

Good customer service, friendly sales persons❣

Da
Review №31

Issac was an excellent communicator and representative of Mattress Firm! He had a superior grasp of terminology and was really easy to work with when we needed an estimate! His follow through was on point!

De
Review №32

Very professional and friendly I will t back to do more business and tell all my friends to asked for Isaac

Cy
Review №33

Leon was most helpful and well informed on all of the mattresses. He personalized our needs and described how each mattress differed and would be best suited for us. He was phenomenal! I will always remember his service and will definitely recommend to others.

Ki
Review №34

Isaac was great to work with! No pressure or sales tactics! He really wanted to know what our interest was & our price point. I would definitely recommend him to help you with buying your mattress! Thanks, Isaac

We
Review №35

David was helpful and informative. He helped me try out as many mattresses as I needed and explained the differences between them. At the end of the day, he put together a deal that fit my needs and budget perfectly. Thanks!

Ri
Review №36

It. Cost. Much. Money. When. You. On. A. Fix. Income. Then then. Charge you for. The. Metal thing. To put you box spring. On. I. Dont. Got. I. Spent. 286 dollars. For. Bed

Mi
Review №37

Isaac was very helpful and the guys at the warehouse had our box springs ready to go. Great price also

Jo
Review №38

Super nice folks! Issaic was great to work with and very helpful. No hassle.

An
Review №39

I recommend this Cherrydale location to everyone. Very knowledgeable sales representative. He knew exactly how to take me to exactly what I was needing. Mind blowing deal . Great way to show off our Southern Comfort. Beyond pleased

Mo
Review №40

The manager Leon is amazing! He worked with me to find the best mattress for my budget, and did not give me any run around. Amazing customer service, great prices and great mattresses! He also has some fun magic tricks for the young or young at heart. I recommend Cherrydale Mattress Firm for all your mattress needs!

Na
Review №41

Robert helped me shop on line and made the process easy. I have everything lined up to be delivered next week. Super simple.

D
Review №42

Great experience with David’s gel at the Natress Firm in the Cheerydale SC store. Prompt service and to the task . He made our purchase in a timely and very efficient manner. I highly recommend !

Ol
Review №43

David was very helpful and made my search a pleasant one. He found me a great bed at an exceptional price. I am sleeping better and very thankful for Mr. Fern!

Su
Review №44

Pamela at the cherrydale store was super!! Got me a excellent mattress set so I can sleep better at night. Highly recommend anyone to go see her !!!!

La
Review №45

We had a wonderful sales person. Leon did a wonderful job of answering any and all of the questions we had. We will definitely be buying from there again.

Mo
Review №46

Very helpful salesman who wasn’t pushy and answered all our questions and got us a few discounts we didn’t know about already. Very positive experience.

To
Review №47

Very good service . Warranty was great.

El
Review №48

I was checking to see if they had the kind of bed I was looking for.

He
Review №49

We recently purchased a mattress and my wife and I are very happy with Billy (Leon) he was great very nolageble of the products and not your average sales person. Go visit him and hell take good care of you. Once again thank you very much for the exceptional service 👏.

Mc
Review №50

Went in to get prices on a new mattress. The young guy that was helping me was super friendly and worked within my budget. I highly recommend this location! The staff is very friendly and helpful. I bought a great mattress and I’m picking it up tomorrow which I’m super excited about!

Ma
Review №51

He was very polite and helpful. He also provided all the information l needed to make a decision in buying the best product l could afford. I was very happy with his salesmanship.

Rh
Review №52

Leon Garrett was my sales person and he is the BEST!! Leon goes the extra mile for his customer. His knowledge and expertise is amazing!! I plan to see Leon in the very near future for another mattress from Mattress Firm.

JU
Review №53

The customer service rep. was so knowledgeable about the type of mattress needed. I sleep on my side and I ask what type of mattress was more compatible for a person who sleeps on their side vs someone who may sleep on their stomach or back. He allowed me to lay down on several mattresses and fill how they they felt. I asked about the base that raises head and feet since I do have swelling in my ankles and elevating them is a plus, and heartburn at times and how elevating my head would prevent my use of many pillows. Also, elevating head would allow easier sit up when watching television or when working with laptop. I also learned you can use your existing bed frame, that the base fits inside of your bed frame like a picture frame. This was great. No one had explained this to me. I purchased the mattress and base and am looking forward to the delivery. The prices was great and the payment options was wonderful. I would give this rep. five stars for knowing his job and making my experience so easy. Thank you inadvance for a job well done. I will recommend this company to others.

Ji
Review №54

Went in to get a body pillow because they were on sale. And kendra was more than kind! She had a positive and outgoing attitude. The customer service I received was excellent! I will definitely shop mattress firm when I browse for a new bed in the near future!

Te
Review №55

Great deals in-store options with delivery

Ri
Review №56

Mattress was very nice,. Price was excellent, Service was not too great. After I paid for the Mattress the man at the story show me where It was. Never offered to help me carry it to the vehicle, Or even open the door at the store

Br
Review №57

I had the privilege of stumbling upon Mattress Firm yesterday. I erroneously bought the wrong type of mattress online and needed a replacement. Leon was in the store yesterday and provided exceptional assistance. He is incredibly knowledgeable on the different types of mattresses and box springs. His customer service was exceptional. I will not hesitate to go back to him if I ever am in need of anything matters related.

Ke
Review №58

We appreciated the service we received today from Leon at the Cherrydale store in Greenville. He helped us choose a Queen mattress set for our daughter. Leon was very knowledgeable, helpful, and personable. He represented your company well.

La
Review №59

Leon was so helpful. His Professionalism and courtesy was unequaled. Very patient answering ALL my questions! I will buy from him again. Thanks to Leon.

Ri
Review №60

A very good shopping experience. Leon was a pleasure to meet. He explained all details in a very simple and professional manner. My wife and I are totally satisfied with our purchase. Thanks.

va
Review №61

Customer service was outstanding! Thank you Landon for all of your help!

Su
Review №62

Leon was very helpful, polite, and patient with me. So glad I shopped with mattress firm. Ill be so happy when I get my set, will probably have to take a nap!

Bo
Review №63

We were pleased so far at the treatment we recieved at MF this time. The old salesma Leon, was no longer there, thank god as he was of no use as a salesman. These new salesman were great. However i dont feel that MF does not stand behind their warranties. We are in the middle of a defect on a base,and no one wants to take ownership of the problem.

Ja
Review №64

Went by just to check on prices for me and my two kids. Met an awesome man named Leon. Ended up hanging around and talking for a couple hours. Helped me out and saved me alot of money. Definitely recommend anyone searching for a new mattress go see him and see what he can do for you.

Mi
Review №65

I was in desperate need of a new mattress due to back pain - but short on time and money - thanks to Leon I was able to leave knowing that I have a new set coming just a couple of days later. I appreciate his kindness and knowledge. Thank you, Leon!

Mi
Review №66

Leon was very helpful and knowledgeable about the merchandise, he was very helpful in getting us what we wanted when we wanted. I will definitely send folks his way and I will buy again from Mattress Firm Cherrydale!

Kr
Review №67

I had a great experience with Leon at Mattress Firm. I appreciate his attentiveness and willingness I’m getting me a fantastic deal.

Ch
Review №68

Isaac was very attentive to details in exchanging a mattress for me.

De
Review №69

Leon aka Billy was very nice and informative! He gave honest opinions about the mattresses and was more than happy to help me find something within my budget!

Al
Review №70

It was excellent! Isaac was very helpful.

Jo
Review №71

Leon was very helpful. We needed a mattress right away and he helped choose the right mattress as well a walk through the checkout online and arrange pick up.

Me
Review №72

Pam was very helpful in our mattress purchase.

Br
Review №73

Leon was extremely helpful in getting us set up with our perfect bed at a tremendous price! Highly recommended!

Be
Review №74

Leon is the best!!! A very knowledgeable but unassuming salesman. No pressure here! He help me make he best decision possible based upon my requirements. He really listened and took the time to explain all the options. I feel like Ive made the best decision for my needs, Thank you Leon for saving me money I would have spent elsewhere.

Re
Review №75

Great place to buy a mattress. Trevor was a great sales rep to work with.

Ch
Review №76

Leon was amazing!!!He did magic tricks with my son while my wife and I looked at mattresses..He gave us benefits of each..There was another in the store as well and he was very patient with us as well as with them..He never pressured anyone into getting something they dont need..in fact he told us as well the other if we wanted to stay to closing to make sure we got what we needed he would not mind!!Now that is service you hardly see today..Now trying to talk my mother in law in seeing Leon for her mattress needs as well!!!

Sh
Review №77

Billy Garrett (Leon) was extremely nice, and did everything possible to give me a great deal. I would recommend Matress Firm to anyone!

Am
Review №78

We were very overwhelmed with the process of choosing a mattress but Leon was incredibly informative and helpful in making the right choice.

Ch
Review №79

Great service! Billy aka: Leon was great! Great selection as well

An
Review №80

Just had my King mattress set delivered today. It was quick and no issues. I love my mattress!!! Leon was wonderful!! This is my second purchase from his store. He goes above and beyond to make the customer happy. You wont regret buying from here!!

Gr
Review №81

Leon was very helpful in the mattress buying process! Great service.

Ca
Review №82

We very much appreciated our salesman Leon. He kindly and patiently answered our many questions, while trying to help us find the mattress we wanted in our price range without pressuring us for a sale. Hes been selling mattresses for a long time, and knows a lot about them!

de
Review №83

Great service and the price was 20% cheaper than the other place I called.

Ad
Review №84

I had a great experience with Leon today. I dont care for overbearing sales techniques with a salesman as a new shadow. Leon was very welcoming, explained things in a clear way, and allowed me the time to look around by myself. I purchased a mattress set for myself and my father, and received discounts I was not expecting. I definitely recommend this location.

Pe
Review №85

Very helpful customer service.

Sc
Review №86

Leon was exceptionally helpful, knowledgeable, and most of all familiar with the inventory on the sales floor. The first thing I noticed about Leon was that his questions were about the way I sleep so he could better narrow down his expert opinion on the best mattress for me. Fro the first 10 or 15 minutes we talked it was all about me and not the mattress, then he was able to introduce me to the mattress best for me. He did not just try to make a quick sale and that was important to me. Instead, he was able to narrow down to the perfect mattress for me and I couldnt be happier.

Th
Review №87

We had the best experience at Mattress Firm Cherrydale. Leon was absolutely amazing! There was no pressure and he did everything he could to help us find the best mattress for us. It’s a small world because we ended up knowing a lot of the same people from our small towns. We will definitely recommend Leon and Mattress Firm Cherrydale and when we need other new mattresses in our home this will be our go to place. Thanks so much for making this process as easy as possible Leon.

Jo
Review №88

We worked with Leon and had a great experience. He was very knowledgeable and helped us make the best choice for our needs. He even saved us some $$$ in the process. We highly recommend Mattress firm and especially Leon if you are in need of a new mattress.

Jo
Review №89

If you need a new bed go see Leon. He is great to work with and very knowledgeable!

Ch
Review №90

We just made our first purchase today with Leon. He was a big help and very understanding of our needs. He was very patient and went over and beyond to take care of us. It was a quick and painless transaction. We look forward to getting our bed delivered tomorrow.

Fa
Review №91

My husband and I purchased our new King size mattress from Leon. it had been over 9 years and was time to replace. From the shopping and deciding experience to the delivery and set up Leon and Mattress Firm went above and beyond. We enjoyed the experience and LOVE our new bed! If you are in the market for a new mattress go see him you wont be disappointed!!

Re
Review №92

Loved our experience with Leon at the Pleasantburg! He was extremely knowledgeable about all of the products in the store and provided a lot of practical suggestions based on our specific needs. Very easy experience and he worked us an incredible deal. Great experience overall.

ke
Review №93

Great customer service

Mo
Review №94

Leon was amazing ! So helpful and great to work with. He was upfront and made this process easy. I highly recommend purchasing a bed from him. You won’t be disappointed.

Mo
Review №95

God really blessed me by allowing Leon to help me with my many mattress needs. Not only was he knowledgeable about the products, he treated me with the utmost respect. Thank you Leon for your service and your great sense of humor.

Ma
Review №96

Leon (Bill) Garrett was great!!

Al
Review №97

Leon was fantastic! We visited him several times. Had great shopping experiences each and every time. He worked within our budget and got us into a wonderful new bed. Thank you!!!

Jo
Review №98

Leon was very knowledgeable, answered ALL of our questions, and was phenomenal to work with!!!! THANK YOU!

Pa
Review №99

Leon provided us with great and friendly service at the Cherrydale store. We got a great deal on a mattress set and spent only 30 min in the store. Very pleased.

Ma
Review №100

The employees were wonderful to work with. Very knowledgeable!

Information
11 Photos
100 Comments
4.7 Rating
  • Address:3281 N Pleasantburg Dr, Greenville, SC 29609, United States
  • Site:http://stores.mattressfirm.com/sc/greenville/mattress-stores-greenville-sc-5644.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=greenville%20sc&utm_kxconfid=uflnw2ovk
  • Phone:+1 864-271-0358
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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