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A & B Auto Services
103 W 9th St, Greenville, NC 27834, United States
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A & B Auto Services
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Tr
Review №1

I searched all reviews before calling A & B. Stellar. Staff amazing. They were familiar with problem my car had and he was familiar with issue and heloed me navigate through process (I ordered new part on ebay) The part will be here Monday, A & B will install next week. I will go there from now on for all mechanical issues.

Pe
Review №2

Being in an accident was a terrible experience but A & B made it less stressful. Two of their trucks came to tow the automobiles. They talked with us, gave us time to get some personal things from the car. We did not have to hunt down our automobile because Mr. Simpson gave us the address. When I went by the tags was taken off for me and the cars was in a secured lot. The staff was kind.

Mi
Review №3

I have been going to A&B Auto for 40 years. I think they are a little more expensive than some other independent shops but they know what they are doing. I have referred friends and some were happy and some thought A&B was too expensive. They have also fixed a number of flat tires (roofing nail punctures for example) and have not charged me since I am a repeat customer. I do tend to take my new vehicles to the dealer while they are under warranty but after that I go to A&B. I had an Acura that ate mufflers and exhaust systems. A&B gave me a lifetime warranty on the system and it was replaced a number of times.

No
Review №4

I pay for parking everyday where I stay in Greenville when I am visiting. (the proximity) I literally parked in the Charles Blvd parking spot for not even an hour to get something out of my girlfriends apartment and by the time I got back my car was towed with no one to call or know where it went. (It’s also a Saturday..) when I figured out where to get my car (approximately 20 minutes later), this place was CLOSED. Yes, closed. I called their number and thank God someone answered... but if I had gotten there five minutes later, my car would’ve been gone for the rest of the weekend, and the towing fee would’ve been probably 300+ Dollars for my car being there over the weekend until they reopened on monday. I truly understand that people have to do their job and make a living but to charge people(COLLEGE STUDENTS) $175 for towing their own car mid day is outrageous, unprofessional, and highly disrespectful. I will never do business at this establishment ever again for this very reason and I have advised and will continue to advise people to not do business there.

Me
Review №5

I give this place an absolutely top rating. I have had all my automotive repairs done here for over 30 years. They are all excellent and give you expert service at reasonable prices. Highly recommended!

T
Review №6

Third generation family owned garage. The are honest and some of the best mechanics around. Highly recommend!!

Ma
Review №7

The millage on my car demanded a new timing belt and water pump. My mechanic referred me to A&B. Wonderful experience! Jason was able to quote me a range over the phone and I appreciated his honesty about the cost up front so I could budget accordingly. He and his crew were able to get me in right away. He told me over the phone its best to bring my car in earlier when they first open since is a multi-hour job. I dropped my car off at 9am, thinking Id get her back Monday due to them being closed Saturday and Sunday. He called me at 1:15pm to tell me she was done and ready! My final cost was the lowest he quoted me, too! My car is good for another 90,000 miles, within budget, AND I got her back same day!10/10 would recommend.

Ka
Review №8

Great customer service..

Ca
Review №9

I was in a really bad bind. Out of town everything was about closed and to top it off my only vehicle. They were great ordered my part so it would be there first thing in the morning and had my truck ready by noon. I couldnt have asked for any better service. The quality of work was great and price fair as well. Special thankyou to Seth whom was the mechanic who fixed my truck. Everyone there was very polite. I would most definitely recommend them. THANKS GUYS CARMEN JENNETTE!

Ma
Review №10

Everyone there is awesome. Ive no complaints. Best prices on parts and labor. The owner (Jason) and his crew treats everyone like family regardless of your color or gender. I highly recommend this group.

Ja
Review №11

Awesome service and They have helped and saved me a many of time since I have been in the Automotive Business.

Er
Review №12

Super friendly, fast, and convenient.

Jo
Review №13

Not only did Rusty come to my office and pick up my car, he diagnosed the issues and had them all fixed in a couple of hours. Not having to go sit around for hours was priceless to me and I appreciate their kindness and professionalism. I’d highly recommended them to anyone!

Pa
Review №14

They are fast and care about what they do. They tell you what is wrong and how much before they do the work there is no surprise.

De
Review №15

I am new to the area and this was a recommendation given to me by the owners of the gym where I work. They said that said that these people were honest and that they got the job done quickly. They were exactly right! They are a three-generation auto shop! I think we have found our new mechanics! Thanks so much A & B Auto Services! We will be back! -Denise

Sh
Review №16

Super honest about pricing and what is needed. Owner and staff are super helpful and friendly. We take all of our business here and recommend at every opportunity.

Ka
Review №17

Please do not believe some of these negative reviews, one of them was clearly written by a competing company.I wish I could give this place 10 stars. BEST auto shop I have ever dealt with. They are polite and speedy. It is hard to find a place that wont screw you over these days, but I 1000% trust the guys at A&B to take care of my car.I thought something was wrong with my brakes once because they were squeaky, but they called to tell me nothing was wrong. I know 100 other car shops that would have just replaced my brakes assuming I knew nothing about cars and probably would have over charged me as well.I recommend this place to any and everyone. They are THE BEST!

De
Review №18

I have had excellent, expert service here. Very reasonable prices. Each time my car has needed work, it always costs me less than I expected. Always a nice surprise when it comes to car repair.

He
Review №19

Good work done on time for a fair price. Whats better than that?

Ca
Review №20

A & B towed my car (which was my fault, I’ll admit), but then no one was at the lot for me to pick it up. I got there less than 30 minutes after they towed it and in the middle of the day. I called their number, and they said they only had one person working, so I had to wait about 45 minutes for someone to come. I was in Greenville from out of town and was relying on my car to get me home. If a company is going to tow cars, they should at least be available for you to get it back.

JA
Review №21

Good price for a tow

Ph
Review №22

My sister called road side assistance due to a flat tire and they sent out a&b auto to help her. After 2 hours the tow truck still did not come!!! This is NOT right! Who does business like this? Two guys from United Way had to come down to help her change her tire!!! Beware of this company!!! DO NOT USE THEM FOR ANYTHING!!! There are way better towing truck companies in Greenville!!!

Jo
Review №23

Good service. Got me and my car out of their quickly.

Ja
Review №24

Excellent service as always

Su
Review №25

Absolutely recommend. Quick, courteous and Chris made it a delightful experience. Keep up the great work.

Ke
Review №26

Very prompt mechanic shop. specializing in fixing bad cylinder heads and professionaldiagnostics without dealership pricing. Would recommend first for that job you do not want to take to dealer. Staff is friendly and great to work with.

Jo
Review №27

Had a flat tire. These guys were so helpful and nice. Showed up in 20 minutes and changed the tire in 10 minutes. I am saving the number to my contacts.

Du
Review №28

The best in Greenville, in my opinion. They arrived quicker than quick and knew more about my MINI Cooper than the dealer service department could tell me over the phone. They had me on the road in a matter of minutes.

Pe
Review №29

The owner and Staff are friendly, honest and they dont RIP you off. I highly reccomend this company!

Bi
Review №30

Nice people, good service reasonable prices good mechanics.

Da
Review №31

This business is well known in that if you were late picking up your vehicle by a week or so, which is not an abnormal amount of time, they will use a little note North Carolina law to sell your bill to a salvage yard in an adjoining County. By law that do not have to tell you who they sold it to since it is the DMVs responsibility to notify the vehicles owner, the process usually takes about 3 weeks before you ever find out where your car is. In that time the business which bought your bill normally West Auto Salvage in La Grange, incurs a $35 storage fee for every day normally 3 to 4 weeks. Whats the DMV tells you that its at West Auto Salvage you are now obligated to pay the storage fee plus your bill plus any Towing expenses or they will put a mechanics lien on your vehicle. Most people usually forfeit the car as they were already short on funds to begin with. The department of motor vehicles license and theft Bureau has received over 60 complaints on this business for this heinous act and can do nothing about it due to the loophole in the law that they are exploiting

Da
Review №32

Jason and company do great work!

Br
Review №33

Awesome service! Derrick went above and beyond to get the car back to us! Thanks so much!

Ka
Review №34

Great service. Trustworthy group of people.

Ta
Review №35

Worst auto repair place in Greenville nc. They should have a no star or atleast a negative one star.

Wa
Review №36

Smart, friendly, knowledgeableFair price for great work.

Ma
Review №37

Solid guys doing a solid job honestly... cant ask for better.

Ol
Review №38

#autorepair, I went there for repair in Nov 2014 because I was getting coolant low, they came and towed the car, I was told my carburetor is busted and need replacement, they charge me about $700 to replace it, they charged me $230 for carburetor, I later found out in market is only $75. Even after that the car kept on alerting coolant low, they check again and said it is ok it is just the sensor which is acting. After that day till now the car still alerts coolant low ,I dont drive the car to much less than 10 miles, I have added about 3 bottle of coolant in these months still have the problem, coolant disappears. Not only that they did not put together my front bumper. Drive side bumper was not put together, when asked he tells me to just push it in..he wants me to pay him and fix my own car. Never completed the job, did half ass job. I will not recommend.

Br
Review №39

I recently totaled my car and A & B auto was called by the highway patrol office to tow it. When I went by to pick up my personal belongings out of the car, the $250 flip out touch screen radio I had recently bought was gone. One of the employees said he saw it in the car, and all of the others claimed that there was no radio in the car when they towed it. The manager said that there was nothing they could do about it, nor would they look at the cameras. If they will steal from a 17 year old, they will steal from anyone. The highway patrol office said that we could file a complaint, but it would most likely do nothing because they had plenty of complaints called in about A & B auto before. I have never had my car worked on my A & B so I cannot comment on their labor, but a thief is a thief and should be punished for stealing.

Be
Review №40

Yes. I got towed for parking too long in a spot. No more than 30 minutes but still over my time. But Im a combat veteran, with combat wounded plates and I have never been great with such disrespectful treatment. $300 dollars for less then a mile. Got it its your money maker, but f*** me right?!

Ja
Review №41

Worst experience of my life. Never been spoke to so rudely before.

Ad
Review №42

Called to change a flat tire and they showed up within a few minutes! Great service!

Dw
Review №43

Would not trust my vehicle to anyone but these guys! Great service and quick results!

Ar
Review №44

The rudest customer service experience i have ever had and they over charge

Se
Review №45

Worst auto place in greenville, do not go here!

Jo
Review №46

They charged $150 bucks for a tow and said they only took CASH.

Ju
Review №47

Awesome, very responsive and polite!

Ib
Review №48

Fast, honest, gives infirmation, gives choices.

Am
Review №49

Scammers when it comes to car towing!

Ma
Review №50

Great place

Ry
Review №51

Rude

Jo
Review №52

Great

Jo
Review №53

Customer service really suck

Information
1 Photos
53 Comments
4 Rating
  • Address:103 W 9th St, Greenville, NC 27834, United States
  • Site:http://a-b-auto-services.edan.io/
  • Phone:+1 252-752-3212
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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