user
Star Nissan
5200 US-30 A, Greensburg, PA 15601, United States
Appearance
Star Nissan
Comments
Su
Review №1

Moving into Greensburg, PA from out of state already was a big move & I was apprehensive about registering my car, etc. There was also not a state inspection from the state I was moving from. I was already concerned pre-move if I would find a Nissan dealership as good as what I had in CT. Well, Delaney Nissan exceeded my expectations. EVERYONE was very helpful, efficient & pleasant. Mr. John Q. Adams explained everything to me. He understood everything, was patient and very knowledgeable. I WILL return to this dealership because of him, for my oil changes, etc. When it comes time for a new vehicle, I will come to Delaney. I also thought the waiting room was comfortable & had good coffee & snacks. ALL employees were very helpful at Delaney. But, Mr. Adams made me feel comfortable, as I could tell he had plenty of car experience. I was happy with my experience at Delaney. Thank you. I will be a returning customer.

By
Review №2

The staff in the service department are professionals and stand by their work. I encountered a minor problem related to the service I had performed on my car, and they corrected it without question. The car was repaired to perfect condition. This is the dealership I have all of my Nissan service performed for several cars.

Ra
Review №3

I went looking to trade in my 2017 Nissan Rogue for a 2021 Nissan Rogue. Adam, our salesman, was wonderful! He recognized that I had an older version of the Rogue and he focused on what had changed in the models. He was so great to work with! Very happy with hum

We
Review №4

I thoroughly enjoyed my experience at Delaney Nissan. I am 110% in love with my Rogue and am very pleased that I chose your dealership to work with. Steve was amazing at explaining all the features and benefits of the vehicle. He happily and thoroughly answered the abundant amount of questions I threw at him, and he was very helpful during the test drive. He even managed to make the always uncomfortable negotiation experience an easy one. I was thrilled with the deal I received.Also, Adam was fantastic with my delivery the following day. He also explained everything I needed to know and answered all of my questions. I was also very pleased to see how diligent he was with the two ladies who were receiving their vehicle just before me. They clearly needed some extra attention, and he provided exactly that. Kudos!

As
Review №5

5 star service exceeded my expectations, customer care and kept me fully informed for the required maintenance.

ka
Review №6

IT WAS VERY QUICK. EVERYONE WAS PERSONABLE. I WAS VERY IMPRESSED THAT THEY DID NOT DO OR CHARGE ME FOR A SERVICE I DIDNT NEED. I APPRECIATED THIS HONESTY BECAUSE THEY COULD HAVE DONE IT OR NOT DONE IT AND CHARGED ME FOR IT AND I WOULDNT KNOW EITHER WAY. THEY ALSO REMEMBERED ME AND I HAD NOT BEEN THERE FOR A YEAR AND ASKED HOW THINGS HAVE BEEN GOING. TIM ALSO SHOWED ME THE NEW 2021 ROGUE WHEN I ASKED ABOUT IT AND I ENDED UP BUYING ONE THAT SAME DAY

ex
Review №7

I loved working with my salesman Jim Johnston. I was trading with some negative equity. He was very patient with me and took the time necessary to get me in a new car at an affordable price. I would definitely recommend Delaney Nissan along with Jim Johnston to my friends and family.

Ka
Review №8

Mandy is awesome every time I come here! She makes everything super quick and easy! Everyone one I have dealt with here has been very nice. It is always clean and I never have to wait a super long time. Will definitely be returning.

Mi
Review №9

As usual, this is the absolutely best service department I have ever encountered in nearly fifty years of driving/buying cars. The professionalism, honesty, and genuine hospitality of the entire staff was truly exceptional. I have purchased over ten vehicles from this dealership and, quite honestly, while the sales folks are great, it is the service department that keeps me coming back.

Je
Review №10

I went to see what was wrong with my car and it turns out it wasnt looking good so your service people got me right to a sales man and he did wonders. I was very happy and impressed with my experience

Ch
Review №11

John, Andy, and everyone else I interacted with were friendly, helpful, and knowledgeable. Fantastic experience!

Al
Review №12

Very good experience Tim Cain always treats me right always done in a timely manner and done right the first time. He knows Nissans bumper to bumper very knowledgeable great to deal with

Jo
Review №13

The work was done quickly and efficiently. Everyone was very courteous!

EJ
Review №14

This was my first time refinancing a vehicle on my own. Some nerves going in the day, but my salesperson Jason Coy was helped ease my nerves immensely. Not only was he very friendly and easygoing, but he respected my primary interests in the kind of vehicle I was looking for. He was very respectful and wasn’t afraid to be honest with me. In addition, he worked to accommodate the signing off of my title (my mother was in Uniontown working, and they brought a worker down so she could sign) and he helped negotiate with me to find a trade-in deal I was satisfied with. Great customer service and friendly, would definitely recommend him and the rest of the staff up at Star Nissan.

Em
Review №15

Beware! So disappointed with my latest experience at Delaney Nissan. After being a loyal customer for years, recently found out that Delaney has moved to the bait and switch tactic on the sales floor. So sad that a dealership lost confidence in their own products that they feel the need to dupe the customer. Sorry JJ!

Bi
Review №16

I was very happy with the deal that Brett Bell was able to make for me. This is the 3rd vehicle that Ive purchased there. By far this was a great deal. I love the Frontier and thank you for making it happen!

Ga
Review №17

I worked primarily with Tim there and he was just wonderful! I came in because I bought a car from carvana that had a bad battery, and he was great about working with my warranty company to get it taken care of for me. He also found a few recalls and fixed those, and made sure I was informed about the rental my warranty covered so I wasnt without a vehicle while mine was being serviced.

Je
Review №18

The experience was great! I worked with Steve V and he was AMAZING to work with! Answered all of my questions, went over all of the sales information and vehicle information. And most importantly never once put pressure on me to trade in my Rogue and buy the Murano. I will definitely work with Steve again when the time comes!

Mi
Review №19

Excellent service as always. This service department is the reason I’ve purchased over ten vehicles from this dealership.

Pa
Review №20

Needed to buy our son a car after getting his license. Did the research and decided a Sentra was the right car for him. Emailed Star Nissan on one they had in stock. They were fast to respond, answered all my questions, and provided real pricing through email. Visited the dealership yesterday after emailing them we would be there. Derrick had it ready and sitting there as promised. My son drove the car and liked it. Agreed to buy, they honored the very good email price they provided, and beat it by a little bit. Car was prepped, we signed and we were out the door with his new car in 1 hour. Everyone was courteous, professional, and respectful of our time. Good price, super easy to deal with, and efficient in their sales process - great experience. I have purchased many cars, and this was as easy as it gets. Thanks.

Ca
Review №21

Seth took care of us from start to finish. He also explained that we could call him regarding any questions we have concerning the vehicle. Not many salesman follow up on the sale. Very genuine person in today’s world.

Mi
Review №22

Perfect, everything went smooth. Top notch service.

Da
Review №23

Andy Mance is a True Gem. He took care of my needs beyond expectations, from start to finsh.The ONLY reason I will likely not have my vehicle serviced at Delaney is the driving distance. I live much closer to Wright in Wexford.Cheers

Br
Review №24

Awesome salespeople. Awesome selection!

De
Review №25

They came to my home and picked up my vehicle. I received updates via phone on what they suggested and found. My payment was processed seamlessly. Great service!

Le
Review №26

Brett Bell was exceptional! He explained every feature of the 2 vehicles we test drove (2021 Rogue and 2021 Altima) so thoroughly! He made sure we understood everything about the Altima we purchased and assured us he would be there if ever we had any questions! And he has been! We will be recommending him to anyone we hear considering looking for a new car!

ve
Review №27

My experience at Delaney was pleasant I received great service along with hospitality and instructions for operating My Kicks. My salesman was very knowledgeable and courteous.

La
Review №28

Patrick Martin and Steve V. went above and beyond to help me with my new car journey. Not only did they stay after hours so that I could finish my test drive, but also delivered windshield washer to my house. Both were very friendly and knowledgeable. Way to go, Patrick and Steve. Thank you!

Ju
Review №29

My wife and I had a wonderful experience at this dealership. We worked primarily with Adam Colbert, who did a fantastic job with us. He really listened to what my wife was looking for in a vehicle and assisted her in choosing the one that best fit her needs, and our budget! I cannot say enough great things about everyone there, and I recommend anyone looking for a Nissan to make Star, and Adam, their first visit.

Ga
Review №30

JJ was very helpful and nice listened to what I want and my needs and was able to adjust to make fit

Ca
Review №31

It was awesome and Derick was great, went way beyond a salesman would

Mi
Review №32

This is my 4th Nisssn from this dealership. I always have my cars serviced at this location as well. The sales team is GREAT to work with!

Ro
Review №33

It was a fantastic experience! They made the process so easy and far exceeded my expectations.

Be
Review №34

Delaney Star Nissan has been our preferred dealership for years! We just bought again in April and Jason Coy is the guy to see! Down to earth guy who goes the extra mile to get you a good deal!

Me
Review №35

Everyone was helpful during the trip and explained what I needed done to my car.

Wa
Review №36

Oil change and replace a noisy rear hatch motorized lift strut on my Rogue.Work done in a timely manner and correctly.

Mi
Review №37

Smooth transaction as always. Mandy is always on her A game. She sees me walk in the door and she meets me in the lobby right away.

da
Review №38

Probably my best experience at a dealership I ever had.

Um
Review №39

Very engaging, professional and friendly customer care. Steve Vadney was of great help in all of this.

Sa
Review №40

Jason coy was great best customer service Ive had buying a car I wasnt pressured into something I didnt want!

ve
Review №41

They are always so polite, kind and helpful.

Br
Review №42

3rd vehicle leased. Always great service from John and the rest of the service department personnel.

Gl
Review №43

J J showed me the Platinum Nissan and all what it was equipped with and loved the vehicle and brought it.

Ad
Review №44

Very helpful and courteous service, Jason Coy was very helpful in getting me in a vehicle thats great for me!

ka
Review №45

Best salesman ever..JJThis was car 4&5 off of him never disappointed

Ni
Review №46

As always, the best service in the area. Best techs and best guest relations. Can handle anything from a factory vehicle to a heavily modified vehicle. Always a returning customer.

Je
Review №47

Very understanding folks of what I was looking for and I could afford. Over all was very satisfied with my purchase and didnt feel pressured to buy

Ly
Review №48

Me and my boyfriend just bought a Nissan kicks on Saturday. Service was excellent and we were so happy with our purchase.

Da
Review №49

My salesman Brett Bell always goes above expectations love talking and doing business with him.

Ja
Review №50

Looking for a car, see Nick G and he will take great care of you! Nice and professional staff!!! Second experience here and I will never go anywhere else!

Gi
Review №51

Very efficient process. Great communication .

Je
Review №52

It is a long story that spans four months of warranty work. After a four month wait for my truck to be fixed, I received my vehicle back in a condition that I felt was very unacceptable. The truck was not cleaned prior to giving it back, the low fuel light was on, there were cobwebs caked with dirt, and you could see oil or grease smudges/hand prints around the hood area where the tech was working. There was a visible sign of either diesel or DEF that had been spilled out from the filler door and ran down the side of the truck left to sit on the paint for who knows how long. After 12 years of buying vehicles and service from this dealer, I have decided this last experience was too much to ignore. This is not the whole experience or story for this incident but it should suffice. I have never had a dealership or service department give me a vehicle back in such poor condition that showed a lack of care/respect for my property that I am paying a lot of money to have. All this after having the vehicle for 4 months which you would think cause extra care or a second pair of eyes to make sure everything is up to par. The 3 month delay on the part was on Nissan but everything else was in the dealerships hands. Oh, and to top things off, after a 4 month wait I was only given 36 hours to pick up my vehicle. Notified about 11 am Thursday and told I had to pick it up by end of day Friday. So about a 5 hour window the same day and an 8 hour window the next. This was due to the fact that the service department closed the warranty work out that included my rental car for Friday. All that was done without speaking to me if I would be available to pick it up. I could have easily been out of the area for work, on vacation, or not able to leave work to pick it up when they wanted me to. I can go on and on as well. If you would like to know more, feel free to contact me.

Ka
Review №53

Jason coy was awesome! Went over everything in detail to make sure I understand from payment to how the car works in every aspect! Very personable and great guy to do business with!

Ty
Review №54

I can say that this was the experience of my life.

Br
Review №55

Tim and his team are absolutely the best. They cleaned my car during a recent collision repair, and went above and beyond. When I got in my car after picking it up, I was very pleasantly surprised to see they had done more than a quick vacuum; my car was like new! It truly made my day. Tim has gone out of his way over the years to treat me like family while at Star, and the consistently exceptional service delivered by him and his team build loyalty and customers for life. I won’t go anywhere else! Thanks, Star! You all are the best!

Ca
Review №56

Nick Gigliotti was great explaining the facts involved with the service contract.

Li
Review №57

Mandy was very helpful, polite, and knowledgeable. I always have great experience with John and Mandy.

G
Review №58

My parked vehicle was involved in a hit & run while I was at work. My front fender was all but ripped from the frame. Star Auto Mall put everything back together and it looks brand new! I was so happy to see how perfect the front end looks! Thank you!!

Di
Review №59

The Oil Change and Filter went as planned. They were efficient and expedited the work on the car. It was brought to my attention that The Inspection needed to be done! This company is on their toes, leaving no stones unturned.

As
Review №60

Work was performed very quickly and done very well. The staff were very polite, helpful and took great care of us.

Ti
Review №61

Came here from prior unfavorable experience at cochran nissan monroeville. The staff at star was friendly, knowledgeable and helpful.

Ju
Review №62

Adam went above in helping me get everything I promised myself i would ask for in a new car I was very pleased to also get a sunroof which was not on my list thank you for being patient really did think id come home with a new car

Je
Review №63

Pick up and drop off with ease. Car was ready for pick up at the time I was given. It always gets a wash before they give it back as well. Great service team.

bo
Review №64

Due to the pandemic I didn’t think I could get service on my vehicle, let alone buy a new one! Star made it possible! It was quick, and safe! Best car buying experience I have ever had since buying cars!!!!

MR
Review №65

Stephen was excellent and didn’t pressure me to get a car

Sh
Review №66

Came in for oil change with a time problem. I drive a bus and my window is between 10 am & 1 pm with allowances to get there and back from work ( Work in Wall, Pa). Your service associates are always pleasant to lighten you day. the cashier is always ready to help with questions about prices and is top notch to talk to for explanation of bill. Dont change these service providers for they are your lighthouses in a customers hope for great service!

Th
Review №67

Mandy Bolton and Tim Kaine in the whole service department for Nissan at star are outstanding they meet every part of your expectations will always buy a Nissan at star just because of the service

Jo
Review №68

I had a broken part and did not realize that it was covered by my warranty. The service tech informed me that it was and replaced at no charge. They could have let me buy the part and think that it was not covered, but they were extremely honest! Great people.

Sh
Review №69

They were quick and easy for my work done. I greatly appreciate it. Thank you for being so kind. Everyone was helpful

Ba
Review №70

Everyone involved with Nissan service are amazing! Being in the business they truly do a great job

Ta
Review №71

I walked in and John Q was so accommodating. I’m 9 months pregnant and he was so kind and made the entire experience so much better. My car was even rinsed off when they gave it back to me!

Gr
Review №72

Completed the job in an expedient fashion, job well done!

Je
Review №73

Very good! Steve my salesperson was excellent!

Ro
Review №74

Great friendly parts and service keep up the good work you guys

Be
Review №75

Ive always received exceptional service. If I didnt I go elsewhere. Happy customer for over seven years.

Ta
Review №76

John is the best. This is the second time I had the opportunity to work with him. So upbeat and polite. Always great service.

Ka
Review №77

Crystal was very polite. She is an exceptional sales person. Answered all my questions and was very patient.Good hire.

Le
Review №78

Stephan V. Was great help. Friendly and never was over powering.

Te
Review №79

Very accommodating. John my service advisor was polite, professional, and patient.

Br
Review №80

J.J. has taken care of my last three cars. I will keep coming to him for my needs as long as he is there.

Al
Review №81

The car buying experience was fantastic. This was my first time buying a car at a dealership, and I was treated with kindness and respect. I really enjoy the 2015 Nissan Altima I purchased today.My only concern is that the CVT transmission will go bad and a warranty will not cover it. I haven’t looked in detail what my warranty is, but this issue is happening in many vehicles which scares me.

Pe
Review №82

Went in for oil change and service was great as usual.

Am
Review №83

As always, my experience at Star was excellent. The team treats me well and takes good care of me.

Wo
Review №84

Wait times are ridiculous, hours to get a key fob programmed.

je
Review №85

First time buying a brand new car, and our salesman Jason Coy was awesome. He did everything he could to get us into a new vehicle and he wasnt pushy like most cars salesmen! Also had our 2 kids with us and he made sure they were takin care of as well. when my bf decides he wants a new truck we will definitely be back at star auto mall.Thank you Jason Coy from star nissan!

Be
Review №86

They took very good care of my wife and I. Got us into something that we are very happy with.

Ry
Review №87

Derrick was amazing. I’ll definitely be back for another Nissan from him when the time comes. Couldn’t have had a better experience with everyone.

Ta
Review №88

Michelle Detar is seriously the best! I recommend her for all of your future car purchases.

BR
Review №89

Had rotors and brakes fixed. oil and filter change. completed in timely manner. car running great now. thank you to machanic who worked on my car. also the lady that greeed me unpon arrival

Bo
Review №90

We absolutely would never buy a car from anyone else Brett Bell is the best sales man ever we love him he has sold us 2 cars and I refuse to deal with anyone else!!!!!!

De
Review №91

Nice staff, great vehicles.

Ja
Review №92

Everyone was very professional and also very helpful and let me know everything that was going on with my vehicle and things that needed to be looked at in the near future. The staff here is the greatest that I have ever dealt with at a car dealership and repair shop

Ra
Review №93

John in the service department is absolutely wonderful. Warm and welcoming the second I walked in. Truly lives and breathes customer service. Brian, the tech who worked on my car, got the job done in record time - inspection, oil change, new rotors and break pads were done in just a few hours. Will be back for any future work/maintenance.

An
Review №94

Quick and easy. Explained everything. Very happy

Da
Review №95

Always get fast, prompt, and courteous service.

Ma
Review №96

John and Tim in service are the absolute best. Anytime I need service they make sure to take care of my car.On one occasion, my girlfriends A/C in her car broke while leaving for vacation. They fixed the issue while we were away ASAP.Best dealership service center I have ever used.

Sh
Review №97

Dade was very patient and helpful during this process. Would definitely recommend other people to him for assistance in finding their perfect vehicle.

Ri
Review №98

Always receive great service. Customer service reps are friendly and knowledgeable. Always quick reliable service..

jo
Review №99

Worst car buying ever ran out of gas on way home tire flat in driveway as I arrived follow up terrible no one to explain vehicle as promised tried to have me carry home roof rack instead of installing it finally did after saying I would walk deal Stay away from this place aggravation not worth it. Many other dealers will treat u better oh automatically added extra warranty on till I caught it. Was going to buy any way but to those unaware u would be screwed Nice vehicle bum dealer!

An
Review №100

Nicholas was excellent, he worked to get me in my dream work truck.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:5200 US-30 A, Greensburg, PA 15601, United States
  • Site:https://www.greensburgnissan.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 724-834-6100
Categories
  • Auto body shop
  • Nissan dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car service
  • Used car dealer
  • Used truck dealer
  • Vehicle inspection
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–5PM
  • Saturday:9AM–8PM
  • Sunday:9AM–5PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations