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The Toy Shelf
3700 Rivertown Pkwy #1220, Grandville, MI 49418, United States
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The Toy Shelf
Comments
Li
Review №1

Love this store. They have so many board games but not only that they have kids toys as well. Highly recommend.

Am
Review №2

Awesome place to pick up high quality toys for good prices. They have playmobile, Melissa and Doug, and a ton of excellent board games. Always worth the trip.

Ia
Review №3

Pros: Fantastic board game selection, one of the better selections in the city. Literally the only reason it has any stars.Cons: no Lego. Way the heck too much Playmobil. In 30 years on this earth, Ive never even met a kid that actually likes Playmobil.

Ch
Review №4

Ive always found some great toys for my niece and nephew here.

Co
Review №5

A nice surprise. They have a huge selection of adult and young kid games.

Jo
Review №6

I was disappointed and disturbed that during this COVID time as hospitalizations are exploding in our area both of the employees had mere nylons as masks. When you can see their lips through the mask and feel their breath when they get close to you THIS IS NOT A SAFE SHOPPING EXPERIENCE! The store itself was very clean, orderly and has great selection. As a person who is newly in the grandmother role I was excited to shop at this toy store, but the mockery of actually masking up made me feel unsafe and disrespected. Unfortunately I will not be returning.

In
Review №7

Located at the rivertown mall in grandville, this toy store is a gold mine for board games. It is almost overwhelming, check it out!!

An
Review №8

Quite pricey toys, but very high quality. There aren’t many high quality toy stores around, so I was happy to find them in the mall.

Br
Review №9

Love this place I get some awesome stuff here

Ma
Review №10

They have very large selection of board games and can often order you what they dont have.

Jo
Review №11

This place is pretty sweet! They have TONS of games here, if youre into that kind of thing. Its nice to be able to get the box in your hands and read about what the game is like and then compare to a bunch of others at the same time.

De
Review №12

Excellent selection. Crafts, toys, board games. Good prices. Not over the top for a toy store.

Ja
Review №13

Fantastic strategy game selection

Sh
Review №14

The best toys. We go to way too many kids birthday parties and our presents are the favorites! I buy them here! Lots of Quality items that will hold kids intetests longer than 10 minutes.

Ro
Review №15

She was very Nice! Very helpful!

Em
Review №16

My friends and I went in to the store 10 minutes before closing and we were looking at a stuffed turtle my friend was going to buy. the employee was a blonde lady. she was extremely rude! she told us to put the turtle back and that we were making a mess for her to clean up because the store was closing in 5 minutes when all we did was take a turtle off a shelf. She then proceeded to tell us to leave when we did nothing wrong. employees have no right to be this disrespectful to costumers. I will definitely not be coming back to this store.

Be
Review №17

Good selection. Some high prices. The 1 employee there was on her phone when we wanted to ask questions about an item. Seemed to be bothered

Tr
Review №18

What a cool little gem. Lots of unique items to be found here. There are so many board games to choose from, I want to try them all. Games that arent run of the mill type. Tons of options for the little ones.

eV
Review №19

Good selection of board games. Common stuff and some fun obscure finds as well! Worth checking out!

Am
Review №20

So we went in to check it out and in back area there was clearance area and they had grinch stuffed animal average size my daughter wanted looked at price tag and even on clearance it was 37 dollars !!! Yikes lets just say it stayed right there! They are expensive on toys!

Gr
Review №21

They have a lot of board games. Things like Terraforming Mars can be found here. Prices of course are okay but most online retailers will beat or match their prices.

Ca
Review №22

The girl working the register at roughly 4-4:30 on 11-16-19 was completely rude and had no knowledge of her job. She had no idea how to run the register and couldnt even complete the sale. She should be fired.

Be
Review №23

Great toy selection. Dont bother searching the internet, they have it. An amazing selection of toys and games for all ages.

Cu
Review №24

Great selection of toys and games

Gl
Review №25

Loved this store. They have alot of neat things for children of all ages and we walked out with a few goodies for our little ones. IE: Responsibly Board came in very handy for my growing little ones.

Me
Review №26

A favorite store for my kids

Ca
Review №27

Lots of merchandise for younger children. Board games galore which is great for a collector. Prices on the higher end.

Kr
Review №28

In the past weve shopped here, despite the overpriced products, to support a local toy store. However, after this last experience it will be no more. We purchased a bunch of play Mobils (over $300), and one of them was missing two major parts. When I called the store to ask them if they had that same play mobil in stock so I could return it, they said they dont do that and that we would have to call Playmobil directly.... When I asked why I cant return it to the store I bought it from, they claimed why do we have to be out the money ...So let me get this straight - we overpaid for a product, in a toy store, and cant even return it back? They force the customers to contact manufacturer of products they bring into the store and sell to customers?There is NO where in their store that gives you this policy, which is completely different any normal store policy that a customer would expect...Can you guys tell me why we overpay for products in your store then, especially when we can get the same on Amazon?Btw - the Playmobil isnt even open until Jan 2nd now, so we have to wait at least 1 week, and then go through the hassle of getting a new product etc...Hey store - since you bought their product, why cant YOU be the ones who handle this like any other store.Also - the employee I talked to was (Dec 26th around 10:00 am) was extremely rude and bratty, and called back and said well, the owner said theyll replace it because You threw a fit ... Im sorry, but explaining the issue is not throwing a fit I and didnt appreciate that comment at all.We will not support this local toy store again, and will warn others we know who shop their the same thing.

Ja
Review №29

We love going to this store in the mall. Our son loves to get toys from there center rack where you can get little trinkets for under 50¢.

Ka
Review №30

Super fun store. I could spend hours in there. All the stuffed animals that you could imagine.

Ca
Review №31

Great old and new games . Some games I have been looking for for a long time.

Re
Review №32

You dont have to miss Toys R Us, this place has all the toys! Love them!

Ry
Review №33

Everything is overpriced for example Cards against humanity was $40 whereas its $18 on Amazon. Couple also was $10 overpriced. The customer care was also horrible, the lady who was working was unhappy and quite snappy. I never plan to ever shop there again and I do not recommend shopping there.

Ph
Review №34

My Daughter Joy loved it ❤️❣️♥️!!!

N
Review №35

Over priced. I understand trying to buy local and in person but seriously price check stuff. If its a few dollars I dont mind but when stuff is doubled than what I can get somewhere else... no thanks.

Sc
Review №36

A magnificent old fashioned toy store! My daughter loved it!

J
Review №37

They have more games than you even knew existed. They also have toys and stuff but kids are gross so just go directly to the board game section! 🤑🤑🤑

St
Review №38

Found what we needed on Christmas eve with an hour to spare. Friendly and efficient staff.

Th
Review №39

The employees are rude, bossy, and grouchy. The prices are jacked up to be almost two times the regular price! Do not go there. I am ashamed that a place like this exists.

Ch
Review №40

Great selection of toys. Youll find random stuff there to

Ky
Review №41

Decent prices, lots of toys you cant find anywhere else

Ch
Review №42

The gentleman (I use the term loosely) at the counter was rude, argumentative. He rang a toy for my grandson that he wanted from the clearance area that appeared to be 50% off. Apparently only select toys were half off. I told him it was misleading the way they set the shelves up and he became defensive and told me all stores do this. He mentioned Meijer does it. I pointed out that Meijer makes it clear what is clearanced (IE. Orange signs and clearance areas). I will never shop this store again. Rivertown should be embarrassed to have this store and their employees under their roof.

Ch
Review №43

My son loves this store! Wide range of toys for all ages!

Sa
Review №44

A vast selection of toys and board games. The staff is helpful and friendly.

Li
Review №45

Prices a little steap but nice selection.

Ha
Review №46

Great experience shopping with plenty of options and friendly staff

ph
Review №47

Horrible customer service, bad lighting, over priced. Tried to charge more than marked price. Refused returns. Employees rude, clueless, uninviting.

Ch
Review №48

You can find different toys here.

Ty
Review №49

Outrageous prices. Things were marked up almost twice the price as I could get online. Poor customer service on top of that.

Be
Review №50

They have everything you need there on the shelf so please stop in l was surprise.

Sa
Review №51

Store was neat and tidy. Staff was friendly.

CA
Review №52

Great store.

Pa
Review №53

Diverse toys for all ages

Sh
Review №54

We love your store

Ni
Review №55

Lots of fun toys.

ry
Review №56

It sucks so bad I wish I could leave a half star. Prices and customer services are bad.

br
Review №57

They checked me for no reason and they were being really rude

Er
Review №58

Just a little pricey for some of us that live out of town.

Am
Review №59

Its like an expensive kay b toys

Li
Review №60

Manager Sherri was very unprofessional. In front of customers she accused me of breaking a game and returning it, which was not true. She had an attitude the minute she had to come out of the back room. WONT EVER BUY ANOTHER ITEM FROM THAT STORE!

Li
Review №61

Super cute toystore!!

Do
Review №62

They have plushies of virtually every animal!

Br
Review №63

Despite dragging the employee around the store with tons of questions, they were happy to help me out.

Mi
Review №64

There arent many toy stores left

Ry
Review №65

Everythings overpriced and the employees arent friendly.

Da
Review №66

Cool plaxe

mi
Review №67

Over priced kids toys

Da
Review №68

Nice learning toys

Je
Review №69

The employee shook me and my friends down just because she didnt trust us because she said she didnt see us put a game back on the shelf even tho we set it right back up there

Me
Review №70

Great selection !

ki
Review №71

Good

Je
Review №72

Good food

Je
Review №73

Wide variety of things

Fi
Review №74

Nice place

O
Review №75

Expensive store

Je
Review №76

Toys! Lots of 5hem!

Mi
Review №77

Tons of games

Information
20 Photos
77 Comments
4 Rating
  • Address:3700 Rivertown Pkwy #1220, Grandville, MI 49418, United States
  • Site:http://www.facebook.com/thetoyshelf
  • Phone:+1 616-249-3747
Categories
  • Game store
  • Toy store
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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