I went to Vera Bradley because I heard they had Harry Potter masks, when I got there she showed me the masks, I am a adult and they are all only kids masks, at no time did she tell me they were kids masks and at no time did she tell me that it was non-returnable. Due to covid you can not try things on and everywhere else will let you return things that dont fit. When I went back the lady was rude. They sold me a $25 dollar kids mask that I can not return. I also have never been somewhere that doesnt tell you all sales are final if you cant return something

I give this store a three only because the girl that waited on me was bery sweet. The purses cost more then they are worth.

There’s a really rude older employee who works here that eavesdrops on conversations of customers, follows customers around the store, and treats them like they’re second class citizens. This has happened all three times I’ve been in the store, and I will not be going back.

Always have a sale going. Great prices.

Great selection of colors and sizes of hand bags!