Hi. i went here looking for a steering wheel for an older craftsman lawn mower. most places i went the parts were discontinued or on line. twice the price and 2-3 weeks delivery. the associate there looked at the steering wheel, went into the back for about 5 minutes and came out with a replacement steering wheel! half the cost for on line orders! these people are very knowledgeable, professional and courteous! I highly recommend A-1 for all your parts and maintenance needs! thank you.

I just stopped in this place today. The people there are all very nice and a very cool gentleman helped me restrain my weed wacker he was very funny and did not charge me anything to help me do this. I will be back there for any and all my small engine repair needs I recommend this place highly.

Work was done in about 5 days, but over a holiday weekend so no problem there…. Price was fair but the office was very disorganized. They spent 20 minutes trying to find my ticket while I stood there holding my displeased toddler. Did not inspire confidence that they have things together…

Took my grandmas push mower in a couple weeks ago. When it turned out to be a relatively simple fix they said, There ya go! and didnt charge me a dime. The older gentlemen I dealt with certainly seemed like an honest guy.

Excellent service in every shape, way and/or form.Matt, Lucas and the rest of the A1 associates took great care with Troy Built & Honda engine mower. I brought them my own blade for them to install as well as do a maintenance & tune up for the season.These guys are incredibly personable, honest and just plain top notch people. We Westsiders are absolutely lucky to have and know such a terrific company.

Amazing customer service! I been doing business with Randy for many years and has always treated me right. Awesome shop. They go above and beyond to make sure your equipment is top notch. Thanks A-1

Who ever read this please dont take your stuff to get fix!!! They are very rude expecially the women who is in the front desk. The owner!!! They are liers and rude!!!! They say 2.5 weeks to get fix and my part been there over a month and they never touch it. Very bad service

We have been using A1 for years and I would definitely recommend them for any repair or rental needs. Very good customer service and fair prices.

Did a great job and gave me a few small parts for free. Awesome small locally owned engine repair shop on the Westside.

Awesome people if you have anything with a small engine you should go see them

Great place...Very helpful

Genius mechanics work there Randy is the man

Honest people great prices

Ive only been using them now for a couple weeks. Started using them because nobody had the parts I needed. Frank is an extremely nice guy, great to deal with and great prices. George Hofacker recommended him to me, thats the way business should be. Ive used them twice in the last two-and-a-half weeks. Thanks A1 small engine!!

Fast friendly service.Reasonable prices.

I just love this place. They got my lawnmower working when no one else could. Randy the owner thereknows everything about a lawnmower. If you need your small engine fixed i recommendA1 there the best.

Not good at all very disappointed 😕

Long story shortFixed everything but what was needed

Long story shortBe careful buying used equipmentRead negative reviewsEspecially ones on Yelp

Bought two smaller snowblowers from there. Both didn’t work and when they did, they would shut off from the snow being higher than 3 inches. Never buy a used snowblower from this place. Spend the extra $100+ and buy one new from actual stores.

Rented a tiller from them. The staff were friendly, and helpful. They also made sure we got what we needed done, and that their tiller met our expectations

Love it

Good local, hometown business. Great customer service and knowledge

My go-to business for Small Engine repair, parks and information.

Best place in the state to buy a lawnmower, snowblower, leaf blower, chainsaw, etc. And best place to get your engine repaired. Great staff, efficient service, flawless work, dependable sales. Reliable, respectable business.

DO NOT TAKE ANYTHING HERE! This place is currently going out of business (as of late July 2019, from what I heard by a reliable source). Our John Deere riding mower was supposedly serviced by them a couple months ago, given a tune up (sic) for a couple hundred bucks this spring. Come to find out they didnt do hardly ANYTHING! Its currently sitting in ANOTHER companys shop, who told me just now on the phone that 1) the oil is tar & gunk, was NEVER changed like we paid for, 2) the spark plug is black and rusted out, when we paid for it to be checked or replaced by A1, and 3) various engine problems present (including a mice nest!) that would indicate that A1 Small Engine didnt do a darn thing to our mower, when they had it for 2-3 weeks this spring.Im disgusted and furious at the ripoff scam service, but honestly the red-flags/warnings signs were there all along. The owner has a combative blow-up relationship with his....wife? accountant? female clerk? and I heard rumors of embezzlement or something fraudulant last year with that whole relationship. I was there in person once and had the extreme misfortune of watching them verbally arguing and bickering openly in front of customers, very hostile and awkward to witness. So it wasnt any great surprise to me to hear theyre closing up shop, although I was disappointed to learn that we spent all that money this past spring, all for nothing. Im going to dispute the charges with my credit card company for sure, and file a BBB complaint. Hopefully A1 Small Engine doesnt screw over too many more customers before going out of business. BUYER BEWARE!!!

Treats you decent when selling you a part but do not have them work on your equipment. Wanted to charge me 30. And some change and still wasnt running. Cried like a little kid when I suggested he didnt even do anything to it. Told him to keep the machine now it makes me wonder if thats what he does to everyone else.

To my snowblower in to them, they said it would get looked at within a couple days, I called them 8 days later, still not looked at, this was before 10:00 a.m. he said they would look at it right away and call me back, this was 3 days ago. Must be they are only selecting the customers they want to help by reading these reviews. Will try another local business. Seems like this one doesnt want mine.

Randy is the best! He goes to considerable length to help every customer, even when hes pressed for time

Great place to do business Great prices great owner

Love this place. Great service and reasonable on price

The work done is quick, well done and reasonably priced. They can be a little disorganized, but everything else more than makes up for it. The staff are all very friendly. I highly recommend A1 Small Engine Repair for repairs and mower blade sharpening.

Busy place but ordered my part and I got it quickly and was able to fix my mower in a timely manner. BRING CASH OR CHECK!

My Craftsman lawn mower conked out on me in the middle of mowing so I thought I might be in the market for a new one. Instead brought it to these guys and although they said it would be three weeks they had it done in less than two. It needed a number of things done to get it up and running but when I picked it up it was like a brand new unit. And I was very impressed with the charges, I expected to spend quite a bit more based on all they ended up doing. Ill definitely be back, although I hope I dont have to.

They are amazing. I dont know whats with all the terrible reviews. I needed my chainsaw tuned up, and they took care of it while I waited. Super friendly and helpful. Couldnt ask for better service. Highly recommend and I will be going back!

I am sure there are better options out there. Pricier than it should for simple stuff. Took as snow blower to get it turned up. Was not impress.

Very helpful. They didnt have what I needed but offered to fix the mower I had problems with. I thought that was nice of them.

I brought my snow blower in 4 months before winter. They took 3 and a half months to fix it and kept it outside in the rain for 3 AND A HALF MONTHS. They said they needed to fix other things because it was more profitable. Now it is rusted as hell and they didnt give me any discount for basically destroying my snow blower. So it snows and the snow blower doesnt work. This place is a scam. Plus they made fun of me to my face for not being able to start my own snow blower when I picked it up. As it turns out there was no gas in it.

Took my riding lawn mower in for tune up and it was looked at immediately, the crew even put air in tires. Service was pretty good and employees had nice attitudes. Will recommend business to others for sure.

Fixed my generator, explained what they did. Told me what fuel to use. Im happy.

These guys are awsome 1st knowledge 2nd friendly to work with and they meet their deadline.....

Great service. Quality work. A+++

Great job every time! Randy is a fair and honest small business owner, and that goes a long way with me. Ill continue using their services whenever needed, you should too!!

Completely unprofessional and irresponsible. They took 4 months to fix our snowblower. We didnt need it at the time, so it wasnt a huge deal. When we went to pick it up it was COVERED in rust. They had left it sitting outside in the rain for the entire 4 months. When we mentioned it they basically brushed it off and didnt seem to care that they had destroyed our snowblower. I would recommend you take your items somewhere else.

Anthony Centille You came to our business to have a snow blower repaired which we did. You were not happy about your bill, so we gave you money off your bill you said you where happy with that and even said thank you. Well you are a back stabber who lies right to some ones face. You are a hypocrite,. So just to let others know you some how forgot to mention the money we took off your bill. This is just to let others know of your lying character. We dont need customers such as yourself. Its guys like you that gives a good business like ours a bad name. The call you received was well deserved you are a liar. P.S your snow blower runs great now!!!

I have only been there a couple of times, once for a gas cap for an obsolete target saw, and once for replacement wheels for an obsolete air compressor. Left both times with exactly what I needed...by the way, I could not find the exact parts I needed on the internet or the big box stores! Very friendly and knowledgeable people!

Needed a vintage small engine part difficult to find , they had it in stock , very helpful , I was happythey did ,saved it for me until I arrived.

Straight forward, told me exactly what I neededFor my lawn tractor. Will take my business to A1 again.

Bed Stu used lawn mowers available we got one of them it runs great they were super quick with their service even though they were moderately busy 0 problems with a one however the traffic on Leonard Street is obnoxious so if you are purchasing or renting anything from them it is recommended that you pull in on the street called Elizabeth which is a no outlet and will help you with load up time without impeding traffic

Helpful and fair. Very nice service

I had excellent and friendly service. Took care of my issue and didnt charge me for the work. Cant ask for anything better.

A-1 Small Engine Repair has served my Sears Wood Chipper / Leaf Shredder and my Toro Snow Blower. They have always been professional, fair, and upfront. They have the expertise and take pride in their work. Thats why I keep coming back.

Vary nice, very knowledgeable. Highly recommend.

Great people providing great service! Very happy with our purchase! Thank you, all!

Our family brought in a scooter to be worked on and were told 1 week $50. My husband kept going in to see how it was going after a week and they came up with a lot of excuses. They are behind, had to fire someone, ect. We were told the carburetor had been taken off and was soaking. Finally after 3 weeks of it not getting fixed we decided to forget it and pick it up. His wife was rude and yelling in my husbands face that her husband is the best mechanic in this area. Sadly we have no idea since he did nothing to our scooter. We were charged $20 for it to sit for 3 weeks. When getting it home and looking at it it had not been taken apart but yet the wires were riped off of it. We called down to let them know what they had did and the wife simply hung up on us. This is just disgusting how they run there buisness and treat customers. Dont waist your time or money.

Nice family business always busy because they do good job at fair prices.

I was hoping to purchase a used snow blower for the winter season but I’ll just buy new at this point. I stopped by the business and I stood in their office for 10 minutes without ever being acknowledged. A woman and some other gentleman who worked there seemed to be pre-occupied with something else and must have overlooked my presence as they passed through the office. I could hear them yelling at one another about upcoming scheduled drop offs etc. - just very unprofessional. There was even another customer in the office with me and he made the comment he’d never have them repair his equipment. That was my sign to dip out. Go somewhere else for you small engine needs.

Fixed all issues with my rider (there were several) for a very reasonable price. Will use again.

Awsome pricing speedy service amazing people.

Stopped in to BUY a lawn mower. Guy with long hair said to move my truck while he was moving mowers. I asked if he was closing soon and he said yes. This was 1:30, website says they close at 2. I said I was there to BUY a mower, he said talk to the boss, whoever that was? Tried buy locally, Ill go to Hoffacker apparently they need business and these guys dont.

The owner of this shop is a thief. He sold me a mower that appeared to be a good purchase and told me that if I had any problems, to just bring it by and hed take care of it. In the first summer, I brought it back 3 times. This mower is a lemon. The muffler is gone, the front wheels keep breaking off, and that is all in addition to the problems that I had to bring the mower back for. The people who work here are rude and are liars. I normally give people the benefit of the doubt and I did in this case, 3 times! I was disappointed each time. Especially when I had to pay for repairs on a mower I just bought.

The owner is very nice. Bought a used blade for $8 which I was very happy with.

Bought a refurbished lawn mower there because we believe in recycling instead of filling landfills. Got it home and the bottom seal was already leaking on the garage floor. Worked for most of the summer but tried to start and will not start in cold weather. No receipt given on purchase. Not going back.

DO NOT USE! I had similar problems to other reviews where I did not receive a estimate as promised and was overcharged for work on my snowblower that was not needed. Extremely rude staff and very unprofessional. Trust me you will want to go somewhere else.Update: Owner called me after seeing this review to insult me while using profanity. DO NOT USE!

Staff was helpful. Just didnt have what I needed.

Very reasonable place and good service too

I never write reviews but was so Happy with this business and my experience with them I think everyone should use them. My toro snowblower was so reasonably priced and couldnt run better now, just wanted to say thank you. Carrol Cook

Good honest repair man

Very kind,honest and helpful, I recommend A 1 Small Engine Repair

I have no problem typing a review of a good experience; I tend to stay away from typing negative reviews as I look at it as being a waste of my time and I have better things to do.From time to time I will make an exception. I called them to pick up my riding lawnmower that hadnt been serviced in over 2 years, I figured it was time for a tune up. They came and picked it up (for a $40 charge) which was no problem as I had no way to transport it myself. 2 weeks went by and I called to check on the mower and they said that it was ready and that they would deliver it the next day. I asked how much it would be, they told me ~$200 for a belt, filter, oil change and sharpening of the blades. Fine, sounded good to me. So the next day they delivered it. I had the check already written out. I got on the mower and tried to start it up and it wouldnt turn over. I told the lady that delivered it that I expect after paying $200 for a tuneup that it purrs like a kitten, she called someone on the phone and he told her because it was cold out that it may not start… Nope, sorry try again, Then he said that the battery may have needed replaced. That is when I started to get annoyed. At no time did I get a call from A1 saying, hey your battery is shot, its going to cost you $x amount of money, do you want to replace the battery?” 9 times out of ten I would have said, yes, just go ahead and replace it. But they delivered a non working riding lawnmower and when asked why the guy on the phone said that he was trying to keep the costs down. Which is nice and everything but I didnt send it in with the intention of getting it back needing another part. So I sent it back with the lady and told them to figure it out and that I was not happy. Come to find out it WAS the battery. They replaced the battery ($52 more) and delivered it the next day. It started right up and I cut my grass for the first time of the season. The next day I was going to move the mower from my garage to the back yard and it wouldnt start, wasnt even clicking. So I took the battery out and went back to A1 and requested a refund, she tested the battery and saw that it was a dud. She said that she would be willing to give me another SPARTON battery. I said, no thank you I would just like a refund of my money. All in all they cut me a check for the battery I ended up going to batteries + and I showed them a picture of the SPARTON battery and they said that it was a $32 battery. (they charged me $52) So I ended up getting the top of the line SUPER EXTREME battery for $45 from Batteries plus. The last thing that didn’t sit well with me, after sending in my lawnmower and paying $200+ for a tune up I would expect it to be cleaned in some kind of way, at the very least blown down. When I got it back it still had grass all over it. I wasn’t expecting a detail job of the mower but was kind of expecting to feel like they took ‘care’ of it. Over all I would not recommend this place to anyone. I will not use their services in the future I know there are other places in GR. They may charge a little more but at the end of the day YOU GET WHAT YOU PAY FOR. I wanted them to work out because I wouldve had no problem calling them year after year. But my business will be going elsewhere.

Slow expensive, do not answer phones. People only go here because it is convenient.😯

The owner of Rights Fake positive reviews to hide the fact they get bad reviews. (look at the last name cook one the reviews.) theyre the owner.

It is the worst small engine repair place ever. Do not waste your time or money.

Rude, dishonest and unprofessional. -- AVOID THIS SHOP --

Love this place!!!

Best place for repair and parts

Best in Gr. Thanks Randy.

Very helpful staff!

They seem friendly,however I have been waiting almost 2 weeks for my snowblower,if you guys are too busy just say so and make an appointment,or I could have taken it to someone else or found another way to get it fixed.

Very nice experience.

Extremely rude owner. Avoid at all costs.

I take all of my small gasoline powered equipment here for servicing.

Couldnt ask for a better bunch of people there.

Very friendly had parts I needed

Small shop, husband and wife run it

Info partial

Hard to deal with

Avoid

These people do not serve borachones for me bad quality