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McDonald Audiology & Hearing Health Care
961 4 Mile Rd NW, Grand Rapids, MI 49544, United States
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McDonald Audiology & Hearing Health Care
Comments
Sa
Review №1

Kelly has done an excellent job of educating me and providing help for my hearing loss. She is very personable and knowledgeable. Highly recommend

Mi
Review №2

These people know what there doing, and will make it write for your hearing neads.

Ca
Review №3

Kelly Lyons has given me a better understanding of my hearing loss. I am now much more confident and comfortable in my daily lifestyle. I cant thank her enough!

Da
Review №4

Made a call today to inquire about ear plugs and made a gentle inquiry about tentative price for basic small earplugs. Well, obviously, any hint on tentative price is a big secret at this business and is not at all appreciated. The person I was speaking with quickly changed tone of their voice, obviously getting too irritated at such a basic question. The person whom I`ve been speaking with on the phone makes a huge disfavor to the business. Good luck with this attitude. Meanwhile, I`ve got a nice quote on some custom made earplugs from your competitor who was a joy to talk with and did not treat a tentative price as a top secret.

Je
Review №5

Staff is great and Pam is wonderful. She is up on all the latest technology, and if she cannot answer a question, she gets someone from the manufacturer on the phone. I didnt want to be an old man with hearing aids, and Pam has made me feel like the bionic man instead!

Su
Review №6

I always feel welcomed by the friendly staff of McDonald Audiology. Kelly is knowledgeable and takes the time to explain any concerns I may have. I have been a client for more years than I care to admit and dont see myself changing at any time.

Ma
Review №7

Kelly is friendly, knowledgeable and thorough! She is definitely service oriented and worked hard to find the right hearing aid for my needs! Office staff is great too! Appointments made easily and promptly.

Go
Review №8

Kelly is not only professional, she understands all the hearing problems that can plague her patients. She’s the best in the business for her patients.

ch
Review №9

Not happy Kelly was great in getting me new aids, but no follow up, got your money and 60 day trial no service. Asked 3 times on web site for a follow up appointment with no response. Went in today to ask what size dome I have no no record. Office snob looked and they have no double domes told me the sequel was wax in my ears.

Pa
Review №10

Kelly is remarkable in her abilities to restore ones hearing abilities to as close to normal as you can get. She is personable and knows her craft well. You can count on Kelly and McDonald services to get it right!

Da
Review №11

Over the last 10 years McDonald Audiology has helped me to hear the sounds of my life! Staff are knowledgeable, helpful, and compassionate! They have been really great to work with!!!

Jo
Review №12

I have had nothing but the best of service, not only from Pam but also from Fred and all of the staff. They have always been very helpful in making sure that my hearing aids are adjusted and working correctly.

Ca
Review №13

Kelly was fantastic. Prompt, knowledgeable, flexible. Called back when I was having issues a year or so later and was able to get a quick appointment and the issues were addressed immediately.

Do
Review №14

Kelley is very helpful. She is very nice and professional. She gets your problem solved with your hearing aid.

Ki
Review №15

Great place and Kelly is awesome at her job! Wouldnt go anywhere else.

Da
Review №16

Kelly does a great job. She really worked to get my hearing to as good as it can be.

Br
Review №17

I always feel like Im receiving the best care here. Friendly, professional, and highly skilled audiologists.

Ma
Review №18

Kelly is professional, knowledgeable and a real joy to work with and be around. She has been most helpful in helping me to adjust to a world of improved hearing.

ca
Review №19

Very pleasant staff. Willing to help and go the extra mile.

Gi
Review №20

I always have a good experience with Fred. Hes professional, knowledgeable and works hard to keep me tuned in!

Lu
Review №21

Fast, efficient, friendly, and professional!

Ge
Review №22

Great service. Always willing to listen to your needs and present you with options to solve those needs.

Du
Review №23

I have had 2 sets of hearing aids from McDonald, wouldnt ever go anywhere else. Staff is the best!!!

Ly
Review №24

Great service and follow on support.

Ju
Review №25

Very friendly and helpful staff

Ke
Review №26

Didnt have an appointment, but was treated very well.

Information
27 Photos
26 Comments
4.7 Rating
  • Address:961 4 Mile Rd NW, Grand Rapids, MI 49544, United States
  • Site:https://www.mcdonaldhearingservices.com/
  • Phone:+1 616-773-2419
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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