Sorry, but weve had a poor experience with Nawara Brothers. We choose local when we can, and my wife selected them for a suite of kitchen appliances, both because local, and due to their reputation. Our appliances were purchased in May 2021, and were installed in July. All was fine with the exception of the upper oven not working. The installer returned a day or two later, and identified the part that needed to be replaced. He ordered it, but did warn us that he didnt know how soon it would arrive (which, in this Covid-era, we understood).We heard no more until, on 9/14, I called for an update. The individual that answered said he would have the service guy call us. Never happened, not a peep from anybody at Nawara. I then called again Monday, 10/04. I was told were waiting to hear from GE regarding the warranty. He suggested I nudge them (GE), and gave me their phone number and a claim number. He also put me through to our reps direct voicemail (he was apparently with a customer at the moment). The voicemail-greeting warned me that if this is Monday, please know that Tuesday is my regular day off, and Ill return your call Wednesday. It is now Friday, 10/08, and I still have not heard from anybody at Nawara.I did call GE, and they told me “Yes, a claim was submitted, but it was then cancelled. She suggested I make an appointment with their own service department, which I have done. Hopefully, well have a working appliance before Thanksgiving.We do not expect Nawara to be able to make a part appear magically, but we DO expect AT A MINIMUM to have our calls returned. Nawara, never again.

My new refrigerator was delivered by two very impressive young men. They were courteous and tested my old farmhouse with the greatest of care despite narrow doorways that caused them extra work. I could not have been happier!

We needed several appliances and Tom Lamancusa did an excellent job of finding exactly what we wanted. Delivery was smooth and the crew unpacked installed and cleaned everything perfectly. Great people to work with.

The young men that delivered my washing machine was very professional and explained everything it was also a bonus that they were able to deliver it earlier than scheduled 👍👍

Justin provided detailed information. Excellent customer service!!

Always loved this place. Great customer service and friendly delivery staff!

Every one else wanted 3 to 4 weeks to deliver and install my appliances. Nawara Brothers did it in 3 days! Their delivery and installation crew were knowledgeable, fast, careful professionals, not careless people hoping for different work. The cost of delivery, installation and take away of old appliances? $40! For delivery installation and haul away of 4 large appliances. $40 for the whole mess. RJ worked very hard in the showroom to find the exact appliances we needed, no easy task! Way to go Nawara Brothers!! From now on, we will look here first!

They were super helpful in finding the perfect clothes washer for our family and willing to work with our schedule in getting it delivered. Delivery also went very well. Will definitely use them again!

Local, friendly, and offer great products. Easy five star rating.

Prompt service friendly sales person no high pressure would go their again

Great place to do business! Service, selection, price, knowledge all top notch.

Got a nice serta mattress & sleep sheep

Bought a fridge & microwave. Had a wonderful experience, beginning with RJ in sales. So professional & helped us with selecting what would work best for us. Now on to the delivery guys. Unfortunately I didn’t get there names, however , the guy with the microwave came first. Very nice, personable & professional. Then 2 guys came with the fridge. Also nice, professional & new what they were doing. Thank you Nawara Brothers for a wonderful experience. You ALL rock.

Delivery Guys Felix and Austin were great and a good representative of the Company. Salesman was also good knowledgeable and fair priced. Already a repeat customer and would do same in future.

Great service, even had what we wanted in stock.

RJ my salesperson was very helpful. Hopefully delivery and installation and removal of old appliances will go as smoothly.

This place is the best. We tried to shop them on our most recent purchase and came back. Unbelievable service and attitude.

Great service and delivery people were courteous and professional.

Delivery was careful, fast, and easy! I purchased 6 LG appliances in a package.

We deal with Nawara Brothers a lot for our appliance needs. They are top notch for customer service and always take care of us. Pricing is very good and if you have any questions after the sale, they are there to help. Its also nice walking in there and everyone on the showroom know the product unlike the big box stores. Great place to shop!

Helpful, knowledgeable people. They listen and help you make well informed decisions.

RJ and the whole crew at Nawara Brothers are fantastic to work with! They really know their products and are excellent at helping provide whatever service you may need. I highly recommend purchasing your appliances from Nawara Brothers.

I only use Nawara Brothers when I need just about anything they sell. They have a very knowledgable and friendly staff and prices that compete with the big box stores. Just purchased a new mattress after wasting hours online reading reviews on Amazon. You should lay on a mattress a mattress before you buy it. I know most of the mattress in a box places will give you 100 nights or something, but Im not the type to go through the hassle of sending a king size mattress back to the internet.

Great service! Helpful sales when I was looking for a new washer

Excellent family owned business with friendly and helpful staff. They can help you out with all of your appliance needs, I highly recommend.

Nawara Brothers were the ONLY place that had the dishwasher we wanted in stock! So instead of waiting for one until December or January, we had one the next day! The installation was fast, professional and efficient! Rand (our installer) turned off the power and water, pulled out our old machine, installed the new machine and turned everything back on-all in about 1/2 hour! We couldn’t have asked for anything better! Thank you thank you!

Writing this review for my mom Joanne GrzeszakI visited Nawara Brothers on August 14 2020and was promptly served. I found what I wanted with no pressure to buy something more expensive. took less than 25 minutesdelivery was August 17 they were very careful and I am very pleased with my refrigerator.

Fast delivery of a washing machine, they took the old one too. A no- sense store, we were in and out quickly, which made my husband happy.

Good service selection

Family owned. One on one customer interaction. The employee would not give up finding me the right parts even after I did. Nor did he try to push me into replacing my older appliance with its (4-5 models) newer version. A little more expensive than the the big box chains: but WORTH IT.

Great service and good prices, love helping local businesses. RJ did a great job and got us some good rebates.

Phil took excellent care of us. Delivery guys did a great job too. Highly recommend.

Good people lots to choose from

I stopped in there Monday and talk to the gentleman that I bought a refrigerator and he looked up and I had the 3-year extended warranty that I bought good until March 8th 2021 and theyre coming Wednesday to look at the frigerator, real nice people..

Love Nawara Brothers! Im in love with my new washer and dryer. Justin was a very no nonsense sales guy. He told me pros cons and was really just helpful. Prices were close enough to the big box stores that it felt good to support the neighborhood business. Ive purchased many things from them over the years and although I dont know anyone well, they just seem like a nice family business that sticks to their word.

Very nice staff. Just limited inventory

Great customer service! Called for a part to fix my old dryer. Part was in stock for reasonable price. Sales rep could have easily pushed the sale of a new dryer but did not.

Very good experience good sales people very thorough

Probably the best company to work with , we received a washer dryer and Justin the representative who helped me has been the best person to work with , I’ll buy all my appliances from them from here on out ,Not just great service but while we are on stay at home order they kept everything In a budget worked fast and there the best price out there .Thanks again. Definitely recommend them .

These guys are great. Helped outfit our entire new home AV system and were wonderful to work with. Would highly recommend!

Best customer service in town!!!! I’ve been doing business with Nawarra for many years and theyNever disappoint me and the installers are awesome!!!! Thanks to all the hard workers sales repair guys and installers the best in west Michigan thank you all! Highly recommend them!!!!

Locally owned and operated home town store that has been a neighborhood shopping stop and, excellent community presence for generations. Polite, knowledgeable and professional no pressure sales team. Their only goal is to help you to get what you need and came to them for. Recommend 100 %, you can not go wrong visiting the folks at Nawara Brothers. Give them the opportunity to prove it. 1000 times better than any of national big box chains.

Ive purchased a stove and a microwave from Nawara. They have given me wonderful customer service that has always been above the service Ive gotten at big box stores from just looking to purchasing, installation and if Ive needed service. Theyve also always price matched products they carry. Ive been very satisfied with Nawara.

They were AWESOME!! Highly helpful. Clean establishment.

Great service and good selection of appliances. Nice people to work with

We contacted Nawara Brothers about getting our tv mounted above our fireplace. Igor came out and installed it for us and it looks amazing! Igor was very polite and is very knowledgeable. Definitely recommend :)

Our old fridge died and these guys were able to deliver the new model we wanted the next day. Home Depot had the same fridge but would have needed a week for delivery. They have a great selection of appliances. Delivery guys were polite and efficient.

Extremely friendly and knowledgeable. Great deals on appliances that should not be overlooked. You owe it to contact them or stop in if you are in the market for appliances, televisions, and mattresses. They also have great in-home service!

Good store to shop. Friendly people. Bought a refrigerator there a year ago. Good value and service. Better service due to being a local hometown store.

Wont ever go anywhere else. Good bye big box stores. These guys even have their own repair and service department. 1 drop appliance shopping for us. They know their stuff. Thank you

Justin was absolutely fantastic. I would recommend him to anyone. He handled our entire process and went above and beyond for us. This is why we continue to always come back to them for our appliance needs.

My parents had a plastic handle break on their year and a half old Whirlpool dryer. My mother when down to “buy local” and got a deal on the part for $31.00. Supposed to be sold for $40.00 by the manufacturer.When they got home they looked the part up on Amazon and found the part listed consistently under $10.00.That is a ridiculous mark-up! They are done shopping local after over 40 years of business there.

Great service! Delivery and installation was quick and the installer was very pleasant to work with. From purchase to install the entire process was easy!

We can’t say enough about our experience with Nawara Bros. Last year we replaced all of our kitchen appliances and our very pleased with our purchase but even more pleased with the honest and helpful advice given to us by Brandon at Nawara Bros.Obviously when time came just a few weeks ago to replace our washer and dryer, we once again turned to Nawara Bros. This time Justin was our salesperson and once again I can’t say enough about the service he provided.Knowing that I could rely on Nawara Bros for the truth, I actually felt 100% comfortable buying the washer and dryer over the phone with Justin’s Help.I can’t imagine dealing with any other store when I need a new appliance. They are overall outstanding!A

Excellent service. Prombt. Tommy went out of his way. Thank you

Typically, anything can be bought on Amazon. However, appliances arent one of those things (its possible but its a terrible idea). The first thing I heard when I asked about a local place was Nawara Brothers and I understand why. They were extremely knowledgeable, are certified for the repairs you may need in the future, and their prices are competitive. What more could you ask for?

Thank you so much. Aiden and Tony were professional and nice. I will carry on the tradition of buying through Nawara, as my Father did before. Excellent service! Thank you again.😀

Awesome service! Friendly and helpful. Had the dryer part I needed in stock. Only place in town that had it when everyone else asked me to order from their warehouse.

These guys are a class act. No nonesense and were willing to deal for what I wanted fairly and quickly. I would recommend these guys to support your local business. Youll be very happy!

Great experiences. Great business!

Ok sooo lets talk about service... and then the whole standard of service... well these guys... are the platinum standard of service.. like seriously.. never have I experienced service of this quality at a store.. the owner/fixer guy.. top notch.. the sales staff.. same.. love these peeps.

5 years in on a GE washer/dryer; very reliable machines; no problems. Mike, in Service, was very professional solving a siphoning situation with the washer over the phone. Bravo!

Had the parts I needed on a Saturday and for a good price.

The staff is very friendly and extremely helpful. They will match any competitors price and they have everything you will need. Absolutely no complaints about this locally owned gem.

I had no idea of the vast amount of hardware available here along with a friendly, knowledgeable staff.

Super friendly and great products. Not pushy and very helpful staff. Prices are great.

The best appliance store Ive ever seen! AMAZING prices and warranty/installation . Very friendly place and local!

Love this place. We always feel like we get great advice and help. Prices are fair and inventory gives you just the right amount of options.

No pressure sales staff and good appliance selection.

Great store. Always seem to be adding more merchandise. The staff is very knowledgeable on the product they sell

Great personal service one wont find in big corporate appliance stores, from sales to delivery. Family owned, so staff are experienced and knowledgeable about their products. Highly recommended!

Absolutely fantastic company. The sales staff are knowledgable and friendly, service after the sale is excellent, and prices are definitely the best youll find in and around town. Love the peace of mind knowing that theyll price match the bigger stores, and that the knowledgable staff members will steer you in the direction you want to go.

They have a great electronic and appliance selection but the salesmen are not very friendly and had a Im better than you attitude. My fam has shopped here for years, dont think we will be back.

Great products. Wonderful service. Locally owned and operated by people who care.

Excellent service and great product selection. Highly recommended family owned store for all you appliances, TVs, bedding and hardware needs! I have been shopping there for more than 10 Years...

The sale staff reviewed my options and helped in our decision on the washer/ dryer. The delivery was efficient and the delivery staff was great in all areas. I’ll go back again.

These guys are so amazing and so extremely extremely helpful Ive always loved dealing with them

I have rental properties and buy all my appliances through them. They have great prices and can deliver quickly. Great Service.

Great Customer service from start to finish! I would highly recommended Nawara Brothers to anyone shopping for home appliances. They are so kind, knowledgable, and patient. With appliances being a big purchase for most I truely appreciate the time they took with me for this purchase! I will be back!

Great family business, friendly, knowledgeable, customer service and more.

Friendly, knowledgeable staff! Good prices and selection too.

A real live guy how new his products. This is a great place. I’ll be back

Great service took time to answer questions

Very helpful and great sale prices

Best place to get your appliances. Tom is great to work with, thanks guys!!

Great neighbor appliance an hardware store.

Outstanding customer service, and terrific products. I had to write a review because I was super impressed with this store. Employees (Tom, and the drivers Adin and Drew) were professionable, knowledgeable, and beyond helpful. I even received a thank you note from them!! I should be THANKING THEM for their help and an awesome dishwasher! Goes over and beyond what is expected. THANK YOU NAWARA BROTHERS!

Small hardware with great prices, but excellent service... especially on appliances parts, appliances, TVs and mattresses. A one stop hardware store you wont believe!!!

Mom and pop experience, super friendly salesman, will definitely do business with!!!

Good business Great deals a little bit of everything.

Friends ....Family ....neighbors... honest... hardworking ....integrity.....these guys are the real deal! Shop local spend local!

Purchased several TVs, washer and dryer, and a microwave from Nawara. Excellent delivery and installation and excellent products.

We have been going here for 30 years!! Love this place, very helpful and friendly staff!

If you need it they got it the very best people

Very helpful staff, good prices. I like to buy from local business if possible.

Good people

Always friendly, and personalize service. We buy all of our appliances here.

Loved it they always have what u need

Great prices and service.

We have used the Nawara Brothers for service as well as when purchasing washers and dryers. They are a great company who does quality work and endorses quality products.